Users Voice for Lights4fun

6% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
94% users rated Excellent
Pie Chart Review Representation for Lights4fun
Lights4fun Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 29 Nov 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.4 1.4 4.8 1.8 3.8
Oct 2022 5 4.6 1 4.8 2.8 3.7
Nov 2022 5 4.2 5 4.9 2 5
Dec 2022 5 5 2.2 5 5 5
Mar 2023 3 3.6 5 4.8 5 2.7
Line Chart for Rating of peer stores

lights4fun.de

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Detailed Lights4fun Review by

Introduction

Lights4fun.de is a leading online destination for all your lighting needs. With a wide range of high-quality products, the store offers an array of options for illuminating your home, garden, and beyond. The company has been in business for over 15 years and continues to provide innovative solutions to meet the evolving needs of its customers.

Pros and Cons

Pros:
  • Wide range of lighting solutions for indoor and outdoor use
  • Products are of high quality and durability
  • Reasonable pricing
  • Great customer service and support
Cons:
  • Limited selection of products compared to other competitors
  • Shipping costs can be expensive for small orders
  • No brick-and-mortar store locations

User Experience

Navigating through Lights4fun.de is quite easy, with a user-friendly interface and intuitive categories. Customers can easily find the type of lighting product they are looking for and browse through the selection with ease. The website is also optimized for mobile devices, making it easy for customers to shop on-the-go.

Pricing and Value for Money

Lights4fun.de offers a reasonable pricing range for its products, with quality and durability guaranteed. While their prices may be slightly higher than other competitors, the added value and quality of the products make them worth the investment.

Alternatives

Other notable alternatives for Lights4fun.de include Lights.ie, LightInTheBox, and Lumitronix. These stores also offer similar products at competitive prices.

Customer Service

Lights4fun.de has a highly responsive customer service team that is always ready to assist customers with any inquiries, issues, or concerns. The team can be reached through phone, email, or chat support, and they are known for their speedy response times and helpfulness.

Product Quality and Selection

Lights4fun.de offers a range of high-quality lighting products for indoor and outdoor use. The products are durable, long-lasting, and meet the needs of different customers. However, compared to other competitors, the store has a limited selection of products in some categories.

Website Usability

The website is user-friendly and easy to navigate, with clear and concise product descriptions, images, and reviews. Payments can be made through different options such as credit cards, Paypal, and Bank transfers.

Returns and Exchanges

Lights4fun.de offers a 30-day returns and exchanges policy for most of its products, with reasonable conditions and requirements. Customers are advised to check the product details and packaging before opening to avoid any issues.

Promotions and Discounts

Lights4fun.de occasionally runs promotions and discounts on its products, giving customers an opportunity to save on their purchases. Customers can sign up for newsletters, follow their social media pages, or visit the website regularly to keep up with the latest offers.

Reputation

Lights4fun.de has a reputable online presence, with positive reviews and feedback from satisfied customers on various online platforms. The company has also been featured in different media outlets, enhancing its credibility and reputation.

Payment Options and Loyalty Programs

Lights4fun.de accepts payment through different methods such as credit cards, bank transfer, and Paypal. The store does not offer any loyalty programs at the moment.

Customer Reviews and Community Involvement

Customers can leave reviews and ratings for the products they purchase from Lights4fun.de, enabling potential buyers to gain insight into the product's quality and performance. The store also has an active online community through its social media pages, where customers can interact, share ideas and experiences.

Shipping and Costs

Lights4fun.de ships to different locations within Europe, with delivery times varying depending on the location and type of product. Shipping costs may be expensive for small orders but are reasonable for larger orders.

Lights4fun Recent User Reviews

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Reviewer Name: Delboy

Review Submission Date: 2022-12-10

Review Title: Delayed or lost, refuse to cancel
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Review Description: Ordered a reindeer outdoor decoration as part of display set, it is not delivered and there is no advice as to when it can be delivered. Informed customer services to cancel the order and advised by them that they are to busy to cancel the order. Still waiting.

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Reviewer Name: Mirko

Review Submission Date: 2022-12-06

Review Title: Company really pays attention to…
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Review Description: Company really pays attention to Customer's satisfaction.Their support and their cooperation will exceed your expectation.Completely satisfied with product and Customer support received.

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Reviewer Name: Katja

Review Submission Date: 2022-08-10

Review Title: Great customer service!
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Review Description: One of the lights I ordered didn't work properly and customer care took care in such a timely and friendly way that I was truly impressed! Messages were not standard predefined text blocks but personal - where do you find that these days?!I can only recommend lights4fun!

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Reviewer Name: Dieter Tanzer

Review Submission Date: 2022-07-20

Review Title: Exemplary customer support
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Review Description: The customer support is exemplary. If you have any questions, you get an answer immediately and help is given fairly. Customer service is valued.

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Reviewer Name: Tom Taylor

Review Submission Date: 2022-04-12

Review Title: Sehr freundliche und schnelle…
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Review Description: Sehr freundliche und schnelle Kommunikation unkomplizierte Lösung gefunden hier kaufe ich gerne wiederVery friendly and fast communication uncomplicated solution found I like to buy here again

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Reviewer Name: Maik Baldauf

Review Submission Date: 2022-02-02

Review Title: Great Support ;) Thank you very much
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Review Description: Great Support ;) Thank you very much

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Reviewer Name: Christoph Kuntz

Review Submission Date: 2021-12-14

Review Title: Perfect Service!!
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Review Description: Perfect Service!!! We bought some LED lighting and needed more, so we contacted Lights4fun as it was short in stock. What we got is perfect customer service to help us finish our decoration. Thanks Lights4fun team!

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Reviewer Name: Thomas Kühne

Review Submission Date: 2021-09-28

Review Title: Excellent customer service!
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Review Description: Excellent customer service!

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Reviewer Name: Pia Forstmayr

Review Submission Date: 2021-08-10

Review Title: Client Service/ complaint treamtment
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Review Description: I had a problem with my pepper lights chain.the client service of lightsforfun offered quick and friendly help and sent me new batteries! I was very happy with the way they treat a complaint!

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Reviewer Name: Christina

Review Submission Date: 2021-06-14

Review Title: super nice lamps that shine very…
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Review Description: super nice lamps that shine very brightly. thank you for the fast delivery within one day. great, keep it up!

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