Lightspeedhq Reviews

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20 Reviews

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T Troy Hutchison
104 days ago

Unwavering Loyalty to!

As a small business owner, finding a reliable and efficient partner is crucial. My experience with has been nothing short of exceptional. Despite challenges, their support and dedication have been unwavering, demonstrating genuine care for their clients. I have never felt pressured or misled by their team. In my journey with Lightspeed, I encountered a potential switch to a new payment processor. However, rather than being forced, I was given transparent information and ample time to make an informed decision. The process was seamless, ensuring minimal disruption to my operations. Their commitment to quality and service is truly unmatched. Lightspeed provides the stability and predictability that businesses need to thrive. Their user-friendly platform and reliable support make them a valuable partner in any entrepreneurial venture. I wholeheartedly recommend to any business looking for a trustworthy and dedicated partner. Thank you, Lightspeed, for exemplifying excellence in the industry!
E Ennio
457 days ago

Lightspeed: Brewing Success with IzyCoffee

As a proud patron of IzyCoffee, I can wholeheartedly recommend Lightspeed as the backbone of our operations. From day one, Lightspeed has been our trusted partner, providing unparalleled support and cutting-edge technology that sets them apart in the market. The seamless integration of Lightspeed into our business has revolutionized our efficiency and streamlined our processes. Their intuitive interface and robust features have empowered us to take our customer experience to the next level. What truly sets Lightspeed apart is their unwavering commitment to their customers. The support team goes above and beyond to ensure that we have everything we need to succeed. Their dedication and expertise have made them not just a vendor, but a valued partner in our growth journey. If you're looking for a solution that combines innovation, reliability, and exceptional support, look no further than Lightspeed. Trust me, IzyCoffee highly recommends Lightspeed for any business looking to thrive in today's competitive landscape.
D Dries De Crop
464 days ago

Exceeding Expectations with

From the moment I integrated into my restaurant business, I have experienced nothing but exceptional service. The reliability of their sales software is unmatched, ensuring seamless operations every day. What truly sets them apart is their impeccable customer service - always on point and ready to assist with any queries I may have. Moreover, the sharp and insightful reports provided by have proven invaluable in making informed business decisions. The user-friendly interface of their back-end website makes navigating tasks a breeze, saving me time and effort that I can now invest back into my restaurant. I wholeheartedly recommend to anyone in the restaurant business looking for a trustworthy and efficient solution. Trust me, you won't be disappointed!
K Kwan Juk Siu
752 days ago

Transforming My Business with Lightspeed: A Game-Changer!

Switching to Lightspeed has been nothing short of a transformative experience for my business. From the moment I started using Lightspeed, I knew I had found the perfect solution. The easy-to-use register system has streamlined my operations, making transactions smoother and more efficient than ever before. What truly sets Lightspeed apart is their exceptional customer service. Whenever I have had a question or needed assistance, their support team has been there every step of the way, always eager to help and quick to resolve any issue. Thanks to Lightspeed, I can confidently say that I never want to use another system again. It has truly revolutionized the way I run my business, and I am grateful for the positive impact it has had on my operations. If you're looking for a game-changer for your business, look no further than Lightspeed!
U Usman Hashmi
864 days ago

Unparalleled Support and Exceptional POS: Lightspeed Delivers Beyond Expectations!

I am thrilled to share my exceptional experience with Lightspeed! As a restaurant owner, finding the right POS system was crucial for our operations, and Lightspeed has exceeded all our expectations. The support team at Lightspeed, particularly Pieter, Nicholas, and Sophie, deserves a standing ovation for their unwavering dedication and prompt assistance. From resolving hardware issues to tackling software glitches, Lightspeed's support team goes above and beyond to ensure seamless operations for us. Their friendly demeanor and willingness to help make every interaction a pleasure. Whenever we encounter a problem, we can rely on Lightspeed to address it swiftly and effectively. Lightspeed has truly set the bar high with their top-notch POS system and unparalleled support. I cannot recommend them enough for any restaurant or bar looking to streamline their operations and enhance customer experience. Thank you, Lightspeed, for being a game-changer for our business!
R Robin
900 days ago

Why Lightspeed Shines Bright in Our Business Journey: A Genuine Testimonial

My journey with Lightspeed has been nothing short of exceptional. From the moment we integrated their services, we felt a wave of positive change in our business operations. The seamless experience offered by Lightspeed's software was a game-changer. Every click felt intuitive, every function purposeful. What truly sets Lightspeed apart is their unparalleled customer service. The helpdesk team doesn't just address issues; they anticipate and resolve them swiftly. Their proactive approach, reaching out to check on our satisfaction levels, speaks volumes about their dedication to customer success. Knowing that they value our feedback and actively seek ways to enhance their services reassures us that we are in good hands. Amidst the sea of options in the market, Lightspeed's combination of user-friendly software and top-notch support makes them a standout choice. The effectiveness of their product is matched only by the ease of use, creating a harmonious experience for businesses of any size. If you're seeking a reliable partner to elevate your business processes, look no further than Lightspeed. As a satisfied customer, I wholeheartedly recommend their services to anyone looking to streamline their operations and enhance their customer experience. Thank you, Lightspeed, for being a beacon of excellence in our business journey. Sincerely, Robin - Thai Xpress in Lier
J Jennifer Souza
933 days ago

A Radiant Journey with Lightspeed: A Testimonial of Success

Embarking on my e-commerce venture, I found my guiding light in Lightspeed. From the moment I delved into their platform at, I was met with a seamless and enriching experience that defined excellence. The user-friendly interface beckoned me, offering a plethora of visually appealing templates that breathed life into my online store. What truly sets Lightspeed apart is their unwavering commitment to their customers. The customer support and training options provided a safety net, ensuring that no query of mine went unanswered. The prompt responses from the dedicated Lightspeed team resonated deeply with me, showcasing their genuine care and concern for my success. Having experimented with other webshop hosting programs in the past, I can confidently assert that Lightspeed shines the brightest. While it may come at a slightly higher price point, the value it bestows is immeasurable. The ease with which I could integrate payment providers and shipment options was a game-changer for my business. As my online store flourished, I received glowing feedback from clients praising the seamless checkout process on my webshop. Their positive experiences reaffirmed my belief in Lightspeed's prowess in creating an impeccable shopping journey for my customers. In conclusion, if you are seeking a partner that not only meets but exceeds your expectations, look no further than Lightspeed. My heartfelt recommendation stems from a place of genuine satisfaction and gratitude for the transformative impact they have had on my business. Jennifer SouzaObjeto Design & Decor
J jo Motmans
1062 days ago

Lightspeed: Illuminating Success in every Aspect of Business

When we discovered Lightspeed, our entire approach to retail and ecommerce transformed for the better. The platform's user-friendly interface made managing our stock a breeze, while the impeccable service exceeded our expectations. With Lightspeed, we gained the invaluable ability to oversee our entire inventory seamlessly. Recommending Lightspeed to our friends became second nature - this platform is a game-changer!
H Hollace Cluny
1097 days ago

A Stellar Customer Experience With

Embarking on a business transition is no small feat, and as we ventured into potentially partnering with, we were met with nothing short of exceptional service. Despite our path diverging from implementing Lightspeed at the time, the support and dedication we encountered were truly remarkable. Taylor Richison, the epitome of professionalism and patience, guided us through every intricate query and concern we had. Countless phone calls and emails were met with unwavering assistance and understanding, making our decision-making process smoother and more informed. Even when it became evident that our transition timeline didn't align with Lightspeed's requirements, the response was not only supportive but appreciative of our circumstances. The empathy and level of care exhibited by Taylor and the team at Lightspeed were a testament to their genuine commitment to customer satisfaction. A special gratitude extends to Enzo in Montreal, whose acute understanding of our unique needs paved the way for a seamless handoff to a representative who could better assist us. The collaborative effort and personalized attention received during our interaction with Lightspeed have left an indelible mark on us, underscoring the value of exceptional customer service in any business partnership. Thank you, Taylor, Enzo, and the entire Lightspeed team, for your unwavering support, understanding, and dedication to ensuring a positive experience, even in circumstances that didn't lead to immediate collaboration. Your exemplar customer service has set a high standard that truly differentiates in the realm of business solutions.
J Jean-Yves Gilson
1349 days ago

A Game-Changer: LightspeedHQ Revolutionized Our Operations!

I can't help but sing praises for LightspeedHQ! Transitioning from our dated system to this innovative platform has been nothing short of transformative. In just a week, the one-year license fee seemed like a minuscule cost compared to the remarkable enhancement in our customer service efficiency. The seamless integration of Lightspeed restaurant has turbocharged our table turnover rate, propelling our business to new heights. Despite only scratching the surface of its capabilities, I am blown away by the impact LightspeedHQ has had on our operations. The user-friendly interface, prompt customer support, and the perfect blend of warmth and professionalism from the staff have made this transition a breeze. This investment has undoubtedly yielded the highest ROI compared to all our expenditures this year. If you're seeking a robust solution to elevate your business, look no further than LightspeedHQ. It's not just a software upgrade; it's a game-changer that will revolutionize the way you operate. Highly recommended doesn't even begin to cover it – LightspeedHQ is a must-have for any business looking for a competitive edge in today's market.
F Frederique Braem
1549 days ago

Transforming My Business: Lightspeed, a Game Changer!

Embarking on a journey with Lightspeed has been nothing short of a revelation. Regret does linger, wondering why I didn't make the switch sooner. The transition from my previous system to Lightspeed has been a game changer, elevating my business to new heights. The seamless and swift performance of Lightspeed, coupled with its user-friendly interface, has transformed the way I operate. The online trainings provided by Lightspeed are not just informative but incredibly supportive. The friendly staff leaves no stone unturned in ensuring that I grasp the ins and outs of the system effortlessly. Their guidance steers me towards simple solutions, making every hurdle seem trivial. If I could turn back time, I would have embraced Lightspeed years ago. The reliability, efficiency, and exceptional support have truly set Lightspeed apart. It's not just a software upgrade; it's a shift towards a brighter, more efficient future for my business. Thank you, Lightspeed, for paving the way for my success!
A Anne-Catherine Gerets
1814 days ago

Transformative Excellence

From the moment I clicked open, I knew I was in for something special. The software is not just good; it's a revelation. Every feature, every tool, it's all laid out with such clarity that navigating through it feels like a breeze on a sunny day. And then there's Hanneke. Oh, Hanneke! Her online trainings are not just excellent; they are transformative. The way she guides you through the intricacies of Lightspeed is nothing short of magical. With her help, our team is now not just ready but eager to dive into using Lightspeed in our new shop. If you're looking for a game-changer in your business, look no further than Lightspeed. It's not just a software; it's an experience. And with the support of experts like Hanneke, success is not just a possibility; it's a guarantee.
J Julie De Donder
1971 days ago

Kabane Private Sale

My review for We've been using Lightspeed for over more than a year now at our private sales and it has yielded an enormous amount of added value for us. Coupled to first class service this a must have for any business and a hard to beat proposition alltogether.
J Jeff de paepe
1971 days ago

Transforming Restaurant Operations: A Testimonial for Lightspeed

Having implemented Lightspeed in our restaurant, I am thrilled to share how it has revolutionized our operations. The intuitive control features have provided us with a controllable environment, allowing us to adapt swiftly to the ever-evolving needs of our industry. From seamless setup to professional service, Lightspeed has exceeded our expectations. In the fast-paced restaurant sector, efficiency is key, and Lightspeed has been a game-changer in this aspect. The system's user-friendly interface empowers me to make necessary adjustments effortlessly, ensuring our business runs smoothly at all times. What truly sets Lightspeed apart is their exceptional customer service. In the rare instances when we encountered issues, their support team was prompt and effective in resolving them. Their dedication to assisting their customers has solidified my trust in the brand. I wholeheartedly recommend Lightspeed to fellow restaurateurs looking to streamline their operations and enhance efficiency. Thank you, Lightspeed, for transforming the way we do business.
C Casserole popup
1972 days ago

Empowering Our Pop-Up with Lightspeed: A Game-Changer!

When we ventured into the world of pop-up restaurants, we knew we needed a reliable partner to help us navigate the bustling hospitality scene. Enter Lightspeed. From the moment we integrated Lightspeed into our operations, everything changed for the better. The user-friendly interface of Lightspeed made our transition seamless. We could quickly process orders, manage inventory, and track sales effortlessly. The system's speed and accuracy were unparalleled, allowing us to focus on what truly matters - creating unforgettable dining experiences for our guests. What truly sets Lightspeed apart is their exceptional service. The support team is always there for us, ready to assist 24/7. Knowing that we have a dedicated team behind us gives us the peace of mind to tackle any challenge that comes our way. Lightspeed has become an invaluable asset to our pop-up restaurant, adding a significant value to our operations. We can't imagine running our business without it. If you're in the hospitality industry, Lightspeed is a game-changer you need by your side. Thank you, Lightspeed, for empowering us to shine brighter in the world of dining.


Lightspeed HQ is a leading e-commerce platform that provides businesses with comprehensive tools to manage their online stores effectively. With a robust set of features and intuitive design, Lightspeed HQ aims to streamline the online retail experience for both merchants and customers.

Pros and Cons

  • Pros:
  1. Powerful inventory management system that allows easy tracking and organization of products.
  2. Integration with various payment gateways, making transactions seamless and secure.
  3. Intuitive interface that simplifies the store setup process for users with little technical knowledge.
  4. Mobile-friendly design that ensures a seamless shopping experience across different devices.
  • Cons:
    1. Customization options may be limited for users who require extensive branding and design control.
    2. Additional features, such as advanced reporting and analytics, are available at higher price tiers.

    User Experience

    Lightspeed HQ offers a user-friendly interface that allows merchants to set up and manage their online stores seamlessly. The platform provides a wide range of customizable themes and templates, ensuring that businesses can create a unique and visually appealing online presence. With comprehensive inventory and order management tools, users can efficiently track and fulfill customer orders.

    Pricing and Value for Money

    Lightspeed HQ offers three pricing plans: Basic, Advanced, and Pro. The Basic plan starts at $59 per month, providing essential features for small businesses. The Advanced plan, priced at $99 per month, includes additional functionalities such as advanced reporting and customer loyalty programs. The Pro plan offers enterprise-level features and pricing tailored to specific business needs. While it may seem relatively higher priced compared to some other e-commerce platforms, Lightspeed HQ's extensive feature set and user-friendly interface make it a valuable investment for businesses looking for a robust online store solution.

    Customer Service

    Lightspeed HQ offers reliable customer support through various channels, including phone, email, and live chat. The support team is responsive and knowledgeable, assisting users with any queries or technical issues they may encounter. Additionally, Lightspeed HQ provides a comprehensive knowledge base and video tutorials to help users navigate the platform's features independently.

    Product Quality and Selection

    Lightspeed HQ does not provide physical products but offers a top-notch e-commerce platform that ensures the smooth operation of online stores. The platform's robust features and intuitive interface contribute to the overall quality of the product. As for selection, Lightspeed HQ allows businesses to easily manage and showcase a wide range of products, ensuring an extensive selection for customers.

    Website Usability

    The Lightspeed HQ website is well-designed and user-friendly. Visitors can quickly find the information they need, thanks to the clear navigation and intuitive layout. The website provides comprehensive documentation and resources, making it easy for potential customers to evaluate the platform's features and capabilities.

    Returns and Exchanges

    Lightspeed HQ does not handle returns and exchanges directly, as it is an e-commerce platform provider. Returns and exchanges are subject to the policies set by individual merchants using Lightspeed HQ. However, the platform does offer tools to facilitate returns and exchanges, allowing businesses to handle these processes effectively.

    Promotions and Discounts

    Lightspeed HQ provides various promotional tools to help businesses attract and retain customers. Merchants can create and manage discounts, coupon codes, and loyalty programs to encourage customer engagement and increase sales. With these features, businesses can run effective marketing campaigns and incentivize customer loyalty.


    Lightspeed HQ has built a strong reputation in the e-commerce industry for its reliable platform and exceptional customer support. Trusted by thousands of businesses worldwide, Lightspeed HQ has garnered positive reviews and testimonials highlighting its user-friendly interface, robust features, and overall performance.

    Payment Options

    Lightspeed HQ supports multiple payment gateways, allowing businesses to offer customers a range of payment options. From popular methods like credit card and PayPal to alternative options such as Apple Pay and Google Pay, Lightspeed HQ ensures a seamless checkout experience for customers while ensuring transaction security.

    Loyalty Programs

    Lightspeed HQ offers built-in features for creating and managing customer loyalty programs. Merchants can incentivize repeat purchases and reward loyal customers by offering them exclusive discounts, points-based systems, or VIP tiers. These loyalty programs help businesses increase customer retention and foster long-term relationships.

    Customer Reviews

    Customer reviews for Lightspeed HQ generally speak positively about the platform's ease of use, robust features, and excellent customer support. Many users appreciate the intuitive interface and the extensive customization options available. Some minor criticisms involve limited design flexibility for advanced users and the need for additional integrations beyond the core features.

    Community Involvement

    Lightspeed HQ actively engages with its community of users through various channels. The platform hosts events and webinars, where businesses can gain insights and network with industry experts. Lightspeed HQ also maintains a blog, sharing informative content and updates to keep users informed about the platform's developments and industry trends.

    Shipping and Costs

    Lightspeed HQ provides integrations with popular shipping carriers, allowing businesses to easily manage shipping and fulfillment processes. The cost of shipping is determined by the carrier and the merchant's chosen shipping options. Lightspeed HQ does not charge additional fees for shipping but offers the necessary tools to calculate shipping costs accurately.

    In conclusion, Lightspeed HQ offers a comprehensive e-commerce platform with a user-friendly interface and robust features. With customizable themes, extensive inventory management tools, multiple payment options, and helpful customer support, Lightspeed HQ empowers businesses to create and manage successful online stores. While pricing may be higher compared to some competitors, the value and functionality provided make it a worthwhile investment for businesses of all sizes.