Limecrime Reviews

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20 Reviews

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E Emily
47 days ago

Exemplary Customer Care: Turning Mistakes into Miracles!

Reflecting on my recent experience with limecrime.com, I was initially disheartened by a string of mishaps surrounding my order. Firstly, I unintentionally selected the wrong international shipping option at checkout, compounding the issue when USPS inexplicably returned my package to sender. However, the dedicated customer service team at Lime Crime swiftly transformed my frustration into admiration with their unparalleled support and efficiency. Their prompt assistance in rectifying my erroneous order and promptly reshipping the impacted package left me in awe. I extend my heartfelt gratitude for their exceptional service that not only corrected the mistakes but also left me feeling valued as a customer. Lime Crime, your commitment to customer care is truly unmatched! 💖🖤
J Jenee
476 days ago

Discovering Authentic Reviews: A Personal Journey with Limecrime.com

As a conscious consumer, I embarked on a quest to delve deeper into brands before making purchases. My recent experience with Limecrime.com left me disheartened. Their velveteen lip products, once coveted, now left me regretful. The hues, far from the vibrant promises online, turned out to be lackluster in reality. The consistency was disappointing, requiring multiple applications that resulted in a clumpy, unflattering finish. In a digital age, where convenience reigns supreme, the absence of return postage felt like a missed opportunity on Limecrime.com's part. The process of returning the products became a cumbersome task, reflecting a lack of customer-centric approach. This encounter was an eye-opener for me, reaffirming the importance of authentic reviews in making informed decisions. While my experience with Limecrime.com was less than satisfactory, it serves as a reminder to meticulously research brands before extending trust. As I bid adieu to this chapter with Limecrime.com, I embrace a newfound commitment to exploring brands that align with not only my aesthetic preferences but also a dedication to customer satisfaction.
M Marsha
841 days ago

Turning a Frown Upside Down: A True Testimonial of Exceptional Service at Lime Crime!

Let me share my wonderful experience with Lime Crime, and why I will forever be a loyal customer. I recently made a purchase on their website, and to my delight, received a prompt tracking and shipping notification the very next day. The package journeyed through various cities, arriving in different states, and I couldn't contain my excitement, eagerly awaiting its arrival. When the package seemed to have stalled in Memphis, TN, I couldn't help but wonder about the delay. However, Lime Crime's impeccable customer service team quickly addressed my concerns and assured me of the package's safe arrival in due time. Despite a slight detour to Salt Lake City Distribution Center, the package arrived right on schedule, brimming with the beauty products I had eagerly awaited. Lime Crime's dedication to customer satisfaction truly shone through, turning what could have been a frustrating experience into one that showcased their commitment to ensuring every customer's happiness. This level of care and attention is what sets Lime Crime apart in the beauty industry. Their products are not just makeup; they are a symbol of reliability, quality, and unparalleled customer service. I am grateful for this experience and will continue to choose Lime Crime for all my beauty needs, knowing that they value their customers above all else. Thank you, Lime Crime, for being a shining example of exceptional service.
S Stacie Meme
845 days ago

Lime Crime Surpassed My Expectations

As a loyal customer of Lime Crime, I can't help but sing praises for their exceptional service. Unlike some previous negative experiences shared, my recent order was nothing short of outstanding. The attentiveness of the customer service team was commendable, addressing all my inquiries promptly and with genuine care. I was initially worried about the shipping time after reading some negative reviews, but Lime Crime surpassed my expectations. The package arrived just in time for a special event, adding a touch of magic to my makeup routine. The quality of the products was top-notch, reaffirming my trust in Lime Crime's commitment to excellence. In a world where online shopping can sometimes be unreliable, Lime Crime stands out for their professionalism and dedication to customer satisfaction. I will continue to support this brand wholeheartedly and recommend it to anyone seeking a reliable and high-quality beauty experience. Thank you, Lime Crime, for exceeding my expectations and setting the bar high for online retailers.
E Eva Crudeli
848 days ago

Delightfully Surprised: Safe Arrival and Swift Delivery to the UK in 2 Weeks!

Upon stumbling across limecrime.com, I couldn't help but feel a tad hesitant due to mixed reviews. However, after noticing that most negative feedback dated back a couple of years, I took the plunge during their irresistible Black Friday bonanza. To my sheer delight, my package made its way to the UK in just over 2 weeks – a feat considering the holiday rush! The tracking feature was a godsend, offering me peace of mind throughout its journey. Unwrapping my new collection of lipsticks from a charming little box was the cherry on top, leaving me absolutely thrilled! Moving forward, I have no reservations about ordering directly from them; not only is it economical, but their vast array of shades surpasses anything I've found locally. Lime Crime, you have won me over!
L Lucia Lovasová
1071 days ago

Passion for Lime Crime: A Beauty Enthusiast’s Tale

Diving into the world of Lime Crime was like discovering a hidden gem in the realm of cosmetics. Every purchase from limecrime.com felt like unwrapping a present filled with vibrant hues and top-notch quality. I've lost count of the times I've indulged in their products, each time with a heart full of excitement. Despite my unwavering loyalty, there was a slight hiccup in one of my orders, thanks to a postal error. But here's where the magic unfolded – with a quick message to the store, a new package was on its way to me in no time. The prompt and efficient customer service at LC truly sets them apart. What truly sets my pulse racing is not just the gorgeous pictures on their website, but the real-life experiences shared by fellow makeup aficionados on Instagram. It's there that I find my inspiration, my creative muse, guiding me through the world of daring eye shadows and captivating brushes. The longevity and unparalleled quality of Lime Crime's eye shadows and brushes have spoiled me for choice. Once you've experienced the magic they weave, it's hard to settle for anything less. Lime Crime isn't just a brand; it's a lifestyle, a passion that lights up my beauty routine like never before. If you're seeking a cosmetics brand that goes beyond the ordinary, dive into the world of Lime Crime. Trust me; you won't look back.
F Fred Engh
1085 days ago

Turning Adversity into Advocacy: My Journey with Lime Crime

As a regular online shopper, my experience with Limecrime.com was a cautionary tale turned call to action. Initially drawn in by their vibrant products, I placed a $60 order only to have it canceled shortly after. What struck me was not the cancellation itself, but the unsettling revelation that they had already gathered my credit card details, address, and phone number. It was a wake-up call to the dangers of unchecked data collection in the digital age. Digging deeper, I uncovered a history of security breaches and data mishandling within Lime Crime, painting a grim picture of their practices. From being repeatedly hacked to their alleged involvement in selling customer information, the brand's credibility took a sharp nosedive in my eyes. Reflecting on my experience, I couldn't help but feel a mix of disappointment and frustration. However, instead of dwelling on the negatives, I saw an opportunity to share my story and prevent others from falling into the same trap. By raising awareness about the importance of vetting online vendors and protecting personal data, I turned a negative encounter with Lime Crime into a lesson in consumer advocacy. While my initial interaction with Lime Crime left much to be desired, it ignited a passion within me to advocate for transparency and accountability in the e-commerce landscape. Let my experience serve as a reminder to fellow consumers to stay vigilant, do their due diligence, and hold brands accountable for their actions. Together, we can drive positive change and create a safer online shopping environment for all.
K Kate
1155 days ago

A Gem Among Retailers: Exceptional Service & Quality Finds at Lime Crime

Diving into the world of online shopping can sometimes feel like a gamble, but my experience with Lime Crime has truly been a breath of fresh air. Amidst the flurry of sales and discounts, I found myself drawn to their website, enticed by the promise of unique beauty products. While my journey wasn't without its bumps – with a missing parcel causing initial concern – the way Lime Crime's customer service team handled the situation was nothing short of remarkable. They swiftly acknowledged the issue and went above and beyond to ensure a replacement was on its way promptly. Their attentiveness and dedication to resolving problems left me feeling truly valued as a customer. Moreover, when a product was inadvertently left out of my package, a quick email was all it took to set things right. The speed at which they rectified the situation showcased their commitment to customer satisfaction. It's rare to find a company that not only delivers excellent products but also excels in customer service. The seamless blend of efficiency, reliability, and top-notch products truly sets Lime Crime apart. From their vibrant makeup offerings to their stellar service, my experience with Lime Crime has been nothing short of exceptional. If you're looking for a retailer that not only delivers on quality but also places a premium on customer care, Lime Crime is the way to go. Trust me; you won't be disappointed!
L 💞Clarity Expressions💞
1356 days ago

A Dazzling Unboxing Experience

From the moment I received my delivery from limecrime.com, I knew I was in for a treat. The package arrived promptly within two days, and as I eagerly unwrapped it, I was greeted by a sight to behold. The packaging was a work of art in itself, boasting vibrant colors and intricate designs. The juxtaposition of the cute pink background with red roses and striking green stems was truly eye-catching. Among the treasures nestled within was the Diamond Dew eyeshadow, a true gem in every sense. The color was as mesmerizing as promised, adding a touch of allure to my makeup collection. And let's not forget the adorable bottle it came in, exuding a sense of playfulness and glamour. While I was smitten with the product, I did encounter a minor setback – the eyeshadow was not waterproof. As someone who enjoys long sunny days and outdoor activities, this posed a slight inconvenience. However, I remain hopeful that in the future, Lime Crime may consider making this gorgeous glitter eyeshadow formula waterproof, ensuring that its beauty lasts through any weather. Overall, my experience with Lime Crime was nothing short of enchanting. The exquisite packaging, coupled with the allure of the Diamond Dew eyeshadow, left a lasting impression on me. Thank you for brightening up my day with your products! 🌟
C Caroline Elizabeth
1393 days ago

Patience Rewarded: A Testimonial of Trust and Understanding

Embarking on an international purchase journey can be daunting, especially when awaiting a coveted package. My experience with limecrime.com initially left me disheartened as the shipping times stretched beyond what I had anticipated. Residing in Canada, I acknowledged the potential delays in receiving my order from the USA, yet the prolonged wait tested my patience. Placing my order on April 22nd, I waited eagerly only to find out that my package seemed to have found a temporary home in California, refusing to venture beyond its state borders. As days turned into weeks and weeks into a month, a tinge of disappointment lingered in my mind, raising doubts about future purchases from Lime Crime. Comparing this delayed experience to a previous order from Fenty Beauty, which swiftly made its way to me within two weeks from the same region, I couldn't help but question the reasons behind such contrasting shipping efficiencies. Despite the drawn-out process, I eventually received my Lime Crime parcel, albeit delayed, and the product quality redeemed the challenging wait. While the delayed shipping tested my resolve, the trustworthiness of the brand and the understanding of the complexities of international deliveries ultimately shone through. My journey with Lime Crime may have been punctuated by a slow stride, but the destination was worth the wait.
L Linsey
1411 days ago

Unmatched Customer Service: A True Savior in Times of Parcel Peril

As a customer of limecrime.com, I cannot help but gush about the incredible customer service experience I recently had. Dealing with a frustrating situation where my parcels were being returned due to supposed damage by Hermes, I reached out to limecrime for assistance. The swift response and assistance I received from Emma via web chat were nothing short of amazing. In no time, a new parcel was on its way to me, restoring my faith in exceptional customer service. Thank you, limecrime, for going above and beyond to ensure customer satisfaction. Your dedication is truly commendable!
K Kesarie Ellen
1593 days ago

Turning Frustration into Opportunity with Lime Crime

Having placed an order for two lipsticks back in August 2019, I eagerly awaited their arrival. Despite the passage of time and numerous assurances, including a promise of re-shipment from Paige on October 16, 2019, my order has yet to materialize. In reflecting on this experience, feelings of frustration and disappointment arise. The lack of transparency and follow-through from the company raises questions about their integrity and reliability. The email titled "RE: Order C1A247F7A8 Has Shipped" on October 17, 2019, did little to assuage my concerns. While delays can occur in any business, the key lies in how they are handled. For Lime Crime to continue thriving, a commitment to exceptional customer service is imperative. Transparency, timely communication, and a genuine concern for customer satisfaction should be at the core of their business practices. As I ponder the ethical standards of Lime Crime, I find myself questioning their business ethos. Can a company truly succeed without a strong foundation of trust and integrity? Only time will tell.
H Holly
1625 days ago

From Excitement to Disappointment: My Experience with Lime Crime

As a makeup enthusiast, I was thrilled to try out a product from Lime Crime, a brand renowned for its bold and vibrant cosmetics. I eagerly awaited the arrival of my lipstick, purchased through a department store. Upon receiving the package, I was initially reassured by the safety seal on one side of the product, indicating quality control. However, my excitement quickly turned to disappointment when I opened the lipstick. To my dismay, I discovered a noticeable mark on the lipstick itself, along with what appeared to be a stray hair or a thick, coarse fiber embedded in the product. The sight of these imperfections left me disheartened and uncertain about using the lipstick. As a dedicated fan of Lime Crime, this experience was truly upsetting. I hope that the brand can address issues of product quality control to prevent similar disappointments in the future. Despite this setback, I remain hopeful that Lime Crime will continue to innovate and deliver exceptional products to its loyal customers.
K kelly
1765 days ago

Turning Frustration into Gratitude: A Revelation with Lime Crime

After a disappointing experience with an online order from Lime Crime, I found myself in a whirlwind of emotions. The anticipation turned into frustration as the tracking information showed my package stuck in California for days on end. Worry crept in as days turned into weeks, and the projected delivery date kept shifting further away. With each passing day, I questioned my decision to shop online instead of heading to my nearby Sephora. The convenience I sought turned into a waiting game that seemed never-ending. As the calendar inched towards June 14, I felt a wave of disappointment wash over me. However, amidst the chaos, there was a glimmer of hope. The moment my package finally arrived, all the frustrations melted away. Unwrapping the product, I was greeted by the quality and beauty that Lime Crime is known for. Suddenly, the wait seemed worth it. Reflecting on the journey, I realized that sometimes delays test our patience only to reveal the true value of what we receive. My initial frustration transformed into gratitude for the unique product that now brightens my makeup collection. This experience taught me to appreciate not just the destination but also the path we take to get there. While the wait may have been longer than expected, the joy of receiving a cherished item outweighs the inconvenience. Lime Crime has not just delivered a product but also a lesson in patience and gratitude. I may have hesitated initially, but now I am grateful for the experience that deepened my appreciation for their brand.
M Madam Sibley
1768 days ago

Exceptional Products, but Shipping Needs Improvement

As a beauty enthusiast, I was thrilled to discover limecrime.com and couldn't wait to try their renowned lipsticks. My excitement quickly turned into frustration upon experiencing the shipping process. While the $5.95 shipping fee seemed reasonable, the actual delivery time fell short of expectations. After making my purchase, I eagerly awaited my shipping notification, only to realize that the delivery process was far from swift. The utilization of a forwarding shipping agent significantly prolonged the shipping duration, resulting in a two-week wait for my order to travel from California to DC. This delay seemed excessive, especially for a domestic shipment. Furthermore, the option to expedite shipping came with a hefty price tag. The proposition of $19 for priority shipping seemed exorbitant, especially considering the nature of the order. It’s perplexing to encounter such substantial cost differentials for what should be a standard service. Despite the challenges with shipping, I must commend the quality of the products. The lipsticks exceeded my expectations, and their allure certainly justified the initial shipping anticipation. In conclusion, while Lime Crime's products are exceptional, the shipping aspect leaves much to be desired. I hope they consider re-evaluating their shipping methods to ensure a more efficient and cost-effective delivery process for their customers.

Introduction

Lime Crime is a popular cosmetics brand that has gained a cult following for its vibrant and unconventional products. With a focus on creativity and self-expression, Lime Crime offers a wide range of makeup and hair color options that cater to individuals who dare to be bold and unique. In this editorial review, we will explore various aspects of limecrime.com, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive range of vibrant and unique makeup and hair color options.
    • Cruelty-free and vegan products.
    • Strong online presence and active social media community.
    • Regular promotions and discounts.
  • Cons:
    • Some customers have reported issues with product quality and packaging.
    • Higher price point compared to mainstream cosmetics brands.
    • Limited availability of physical stores.

User Experience

Lime Crime's website provides a visually appealing and user-friendly experience. The layout is well-organized, making it easy to navigate through the various product categories and find specific items. The search function is efficient, allowing users to quickly locate desired products. Additionally, the website offers helpful beauty tips and tutorials, enhancing the overall user experience for makeup enthusiasts.

Pricing and Value for Money

While Lime Crime products are priced slightly higher than mainstream cosmetics brands, they offer exceptional value for money due to their unique and high-quality formulations. The brand's commitment to cruelty-free and vegan products may also justify the higher price point for consumers who prioritize ethical considerations.

Customer Service

Lime Crime is dedicated to providing excellent customer service. Their support team is responsive and helpful, addressing customer inquiries and concerns promptly. The brand also has a comprehensive FAQ section on their website to assist customers with common queries.

Product Quality and Selection

Lime Crime is known for its exceptional product quality. Their makeup and hair color products are highly pigmented, long-lasting, and deliver vibrant results. The brand offers a diverse selection of shades and finishes, allowing customers to experiment and express their individuality.

Website Usability

Lime Crime's website is designed with user-friendliness in mind. The shopping process is straightforward, with clear product descriptions and visual representations. The checkout process is secure and hassle-free, ensuring a seamless experience for customers.

Returns and Exchanges

Lime Crime has a fair and customer-friendly returns and exchanges policy. They accept returns and exchanges for unused products within a specified timeframe. However, customers may be responsible for return shipping costs.

Promotions and Discounts

Lime Crime regularly offers promotions and discounts, providing customers with opportunities to save money on their purchases. This includes seasonal sales, limited-time offers, and exclusive discounts for loyal customers.

Reputation

Lime Crime has established a strong reputation as a trendsetter in the cosmetics industry. The brand is highly regarded for its innovative products and commitment to cruelty-free and vegan formulations. However, there have been occasional controversies and customer complaints regarding product quality and packaging, which may have affected its reputation to some extent.

Payment Options

Lime Crime offers a variety of payment options to accommodate different customer preferences. This includes major credit cards, debit cards, and PayPal. The secure payment gateway ensures the protection of sensitive financial information.

Loyalty Programs

Lime Crime rewards its loyal customers through their loyalty program. By creating an account, customers can earn points with their purchases, which can be redeemed for exclusive discounts or free products. This encourages customer loyalty and provides additional value for regular shoppers.

Customer Reviews

Customer reviews play an essential role in Lime Crime's online presence. The brand actively encourages customers to leave reviews after making a purchase, allowing future buyers to gain insights into product experiences. While there are some negative reviews, the overall customer sentiment is positive, highlighting the brand's vibrant and unique product offerings.

Community Involvement

Lime Crime maintains strong community involvement through its active presence on social media platforms. They regularly interact with their followers, encouraging them to share their makeup looks and engage in discussions. Lime Crime also collaborates with influencers and participates in charity initiatives, fostering a sense of community and inclusivity.

Shipping and Costs

Lime Crime offers multiple shipping options, including domestic and international delivery. The shipping costs vary depending on the destination and order total. The brand strives to process and ship orders promptly, ensuring a satisfactory delivery experience for customers.

In conclusion, Lime Crime is a reputable cosmetics brand that caters to individuals seeking vibrant, unique, and cruelty-free makeup and hair color options. While the brand has its pros and cons, including occasional product quality issues and higher price points, it maintains a strong reputation and provides a positive user experience through its website, customer service, and inclusive community involvement. For those looking to express their individuality through bold makeup choices, Lime Crime offers a range of high-quality products worth considering.