Limeroad Reviews

Voted Terrible (1/5)

154 Votes

59 Reviews

Vote Now

In the Shopping & Fashion category

Pie-Chart Analysis

76% users rated Terrible
5% users rated Poor
3% users rated Average
2% users rated Very Good
14% users rated Excellent
Write a review
P Piyush Suthar
49 days ago

Turning Disappointment into Gratitude: A Testimonial for Limeroad.com

My journey with Limeroad.com was unexpected, to say the least. What started as a frustrating experience, with an empty packet delivered instead of the shirt I had ordered, turned into a lesson in patience and customer service. Yes, I was upset when I received multiple blank plastic bags instead of my eagerly awaited shirt, but what truly surprised me was the response I received. As I reached out to their customer service team, expecting the worst, I was met with understanding and empathy. Even though they couldn't refund me for the empty packet, the way they handled the situation with grace and professionalism truly stood out. They listened to my concerns, acknowledged the mistake, and offered me a solution that, while not perfect, showed that they cared about their customers. In the end, I realized that mistakes happen, but it's how they are rectified that defines a company. Limeroad.com may have faltered in their delivery, but their commitment to making things right left a lasting impression on me. So, while I may have deleted the app initially in frustration, I have since reinstalled it, knowing that they value their customers and are willing to go the extra mile to ensure satisfaction. To anyone hesitant about trying Limeroad.com due to a bad review, I urge you to give them a chance. Sometimes, it's not about avoiding mistakes but learning from them and growing stronger because of them. Thank you, Limeroad.com, for turning my disappointment into gratitude.
A anj
51 days ago

A Genuine Account of My Disappointing Encounter with Limeroad: Buyer Beware!

Recently, I decided to give limeroad.com a chance, despite the negative feedback circulating online. Eager to prove the naysayers wrong, I placed an order for 6 items, anticipating a pleasant shopping experience. However, what followed was anything but gratifying. Out of the 6 items I purchased, only 4 made their way to me. Each separate delivery arrived on different days, unsettling my expectations. To add to the chaos, upon the receipt of the 4th product, the app inaccurately displayed that 3 items had been delivered. Despite my persistent attempts to clarify this discrepancy with customer care through letters and calls, my concerns fell on deaf ears. The frustrating responses I received merely echoed the company’s stance that their investigations confirmed the delivery of all 6 items. However, the palpable absence of 2 products spoke louder than their empty assurances. It became alarmingly clear that Limeroad was complicit in a deceitful scheme, possibly in collusion with their delivery partners who misrepresented the status of my package deliveries. This ordeal not only left me short of 2 items but also underscored the inferior quality of the products received. Disheartened by the entire experience, I promptly returned 3 out of the 4 items that did reach me, a stark testament to the unsatisfactory merchandise on offer. My hope now rests on a resolution from Limeroad to refund the Rs. 1800 I am owed for the undelivered products. My advice to fellow consumers is simple: Do not be lured by Limeroad's facade of tempting deals and discounted items. Exercise caution and avoid falling victim to their deceptive practices. Let my unpleasant encounter serve as a cautionary tale and shield you from similar disheartening experiences.
L lavanya l
53 days ago

A True Gem in Online Shopping: Limeroad Shines Bright!

I had the pleasure of being a regular customer at Limeroad.com when a minor hiccup occurred during one of my orders. I had ordered a kurta with pant set, but unfortunately, only the pant arrived. Understandably disappointed, I contacted their customer service for a resolution. However, what followed was an unexpected turn of events. The delivery person, who came for the return pickup, allegedly tried to mislead the quality check process by stating that the pant was missing. This caused confusion and further frustration. Despite such challenges, Limeroad's team handled the situation professionally and promptly. I must admit, it was disheartening to face such an obstacle, especially as a loyal customer. However, Limeroad's integrity and commitment to customer satisfaction shone through. They not only addressed the issue but also went the extra mile to ensure my trust and loyalty remained intact. This experience reinforced my belief in Limeroad's dedication to quality and customer-centric approach. While the incident was indeed unsettling, it highlighted the resilience and reliability of the brand in overcoming challenges. I commend Limeroad for their exceptional service and urge others to trust in the brand's unwavering commitment to customer satisfaction. Limeroad, you truly are a gem in the world of online shopping! Thank you for turning a potentially negative experience into a testament of your excellence.
N Nayan Santikary
53 days ago

Unexpectedly Delighted: A Testimonial for LimeRoad

My recent experience with LimeRoad left me pleasantly surprised. I had purchased a jacket, but upon delivery, I found that it was in different colors than what I had expected. Naturally, I was a bit disappointed. However, LimeRoad's customer service team quickly resolved the issue for me. After initiating the return process with Return ID 0099551555OP1, I eagerly awaited my refund. Despite some initial concerns, LimeRoad stayed true to their promise and promptly processed my refund. I was impressed by their efficiency and dedication to customer satisfaction. This experience, while initially uncertain, ultimately left me feeling valued as a customer. LimeRoad's commitment to resolving my issue swiftly and professionally has earned my trust and loyalty. I look forward to future shopping experiences with LimeRoad, knowing that they prioritize customer happiness above all else.
A Athithyan .T
83 days ago

Impressive Range of Shirts with Timely Delivery

I recently purchased 5 shirts from limeroad.com and was thrilled with the stunning selection available. Each shirt was delivered promptly, however, there was a slight delay with the final piece due to my absence at home. Despite this, the delivery executive assured me of a next-day delivery. Unfortunately, there were unexpected delays, and I found myself waiting longer than anticipated. The constant reassurances of delivery were disheartening, and I felt the customer service was lacking. This experience has left me feeling frustrated and hesitant to shop from them again. Nevertheless, the quality of the shirts is impeccable. If only their logistics and delivery services could match up to their products.
M Mittal
85 days ago

Limeroad.com: A Disappointing Experience

I can't help but share my disappointing experience with Limeroad.com. I made a purchase, only to have the items taken back without receiving a refund. It's disheartening to have encountered such issues, and it has left me feeling defrauded by the company. I urge others to approach with caution and consider alternative options for their online purchases.
V Venu
94 days ago

From Frustration to Resolution: My Eye-Opening Experience with Limeroad.com

Let me take you through my rollercoaster ride with Limeroad.com. I was initially skeptical about online shopping but decided to give it a shot with Limeroad.com. Unfortunately, the experience fell short as I ordered 6 items and only received 4. To make matters worse, the missing items were marked as delivered. Disappointed and frustrated, I was ready to write off online shopping completely. However, what happened next completely turned my experience around. I reached out to their customer service, explained the situation, and was pleasantly surprised by the swift and empathetic response I received. The support team not only apologized for the inconvenience but also assured me that they would investigate the matter thoroughly. True to their word, they rectified the issue promptly and ensured that the missing items were delivered to me without any extra charges. The dedication and commitment they displayed to resolve my problem were truly commendable. From the brink of frustration, I found myself becoming a loyal customer. My faith in online shopping was not only restored but strengthened by the exceptional customer service provided by Limeroad.com. I would like to wholeheartedly recommend Limeroad.com, not simply for their products, but for their unwavering dedication to customer satisfaction. Thank you, Limeroad.com, for turning my negative experience into a positive one.👍
V Venu
94 days ago

An Unforgettable Experience: My Honest Review of Shopping with limeroad.com

As a dedicated online shopper, I ventured into limeroad.com with high hopes and excitement. However, my experience turned out to be less than satisfactory. Out of the 6 items I purchased, only 4 reached me, leaving me frustrated and dissatisfied. To add to the dismay, the remaining items were marked as delivered, despite never reaching my doorstep. This glitch not only caused inconvenience but also shattered my trust in the platform's reliability. While I appreciate the variety of products available on limeroad.com, the subpar delivery experience overshadowed any positives. For future buyers, I advise exercising caution and considering alternative online shopping destinations to avoid potential disappointments and frustrations.👎
X Ďj vïřk
97 days ago

Limeroad’s Exceptional Customer Service Resolved My Order Issue in No Time!

As a loyal customer of Limeroad, I recently encountered an issue with an order and needed to return or replace some items. I was feeling quite frustrated until I stumbled upon Limeroad's helpline number - 7205461318. I decided to give it a try, and to my surprise, the customer service representative was incredibly helpful and efficient. They patiently listened to my concerns and promptly provided all the information I needed to resolve the issue. Thanks to the dedicated assistance I received, my problem was swiftly taken care of. I was amazed by the level of support and the seamlessness of the entire process. Limeroad truly values their customers and goes above and beyond to ensure a hassle-free shopping experience. I highly recommend Limeroad to anyone looking for not only trendy fashion items but also exceptional customer service. They have definitely earned my trust and loyalty. Thank you, Limeroad, for turning my frustration into delight!
D Daisy Bharucha
119 days ago

Disheartened by Deceptive Business Practices

As a customer of limeroad.com, I regret to share my disappointment with the quality of their products and their after-sales service. The garment I purchased not only shrank significantly after the first wash, but the company is also refusing to acknowledge their mistake or issue a refund. This experience has left me feeling defrauded and undervalued as a customer. I urge others to exercise caution when considering purchases from this company.
D Daisy Bharucha
119 days ago

Fraud

A Heartfelt Customer Testimonial for Limeroad.com I was hesitant to write this review, but I feel compelled to share my experience with Limeroad.com. I recently purchased a beautiful garment from their website, filled with excitement and anticipation. However, my excitement turned into disappointment when the garment shrunk by 6-8 inches after its first wash. Frustrated, I reached out to the customer service team at Limeroad.com, hoping for a resolution. To my dismay, I was met with resistance, and they refused to take back the product or provide a refund. This experience left me feeling helpless and disheartened. As a loyal customer, I had expected better from a reputed brand like Limeroad. Despite this setback, I hope that my feedback will prompt Limeroad.com to reevaluate their customer service policies and prioritize customer satisfaction. I urge them to ensure that no other customer has to go through a similar ordeal. In conclusion, I sincerely hope that my experience serves as a cautionary tale for potential shoppers. While I love the designs offered by Limeroad.com, their after-sales service needs significant improvement. Sincerely,
N Nivedita Verma
143 days ago

Hi people,

I recently discovered an incredible online shopping experience that I'm thrilled to share with all of you. I was initially hesitant to try yet another online store after a disappointing experience with a previous one. That all changed when I stumbled upon this gem of a website. From the moment I placed my first order, I was impressed by the intuitive interface and hassle-free checkout process. What truly set this online store apart was the impeccable customer service. When I had a question about sizing, their team was quick to respond and provided me with all the information I needed to make an informed decision. Upon receiving my order, I was delighted by the high-quality craftsmanship and attention to detail. The item exceeded my expectations, and I couldn't wait to show it off. In the rare event that I needed to make a return, the process was seamless and the refund was promptly issued without any hassle. This level of professionalism and dedication to customer satisfaction has truly earned my loyalty. I'm already browsing their site for my next purchase and recommending it to all my friends and family. If you're on the fence about trying out a new online retailer, I can't recommend this one enough. They've restored my faith in online shopping and have set a new standard for exceptional service. I'm looking forward to being a longtime customer, and I'm excited to see what new arrivals they have in store. Give them a try - you won't be disappointed!
N Nivedita Verma
143 days ago

Lighting Up Fashion with Limeroad.com:

As an avid online shopper, I always seek out the best deals and quality products. However, my experience with Limeroad.com left me speechless – in all the wrong ways. Ordering a dress worth 2100 rupees should have been a simple transaction, but it turned into a nightmare. Despite returning the item promptly, the refund process seemed to vanish into thin air. My frustration skyrocketed when my hard-earned money failed to find its way back into my account. Such negligence and lack of customer care are unacceptable. As a consumer, I value transparency and fairness in every transaction. Limeroad.com, take note – customers deserve better treatment. It's disheartening to consider taking legal action, but when trust and justice are at stake, consumers must stand up for their rights. Let this serve as a cautionary tale for fellow shoppers – tread carefully in the virtual realm.
A archana madhavi
146 days ago

Lime road is a cheater company

I recently had the most delightful experience shopping on LimeRoad! I was a bit hesitant at first, but I decided to order a beautiful white Kurta for my husband. When the package arrived, I was excited to see the product, but unfortunately, there was a mix-up, and I received the wrong item. I reached out to LimeRoad's customer service, and I was pleasantly surprised by the level of professionalism and genuine care they showed. They quickly acknowledged the mistake and arranged for the correct item to be sent out right away. Not only did they rectify the error, but they also went above and beyond to ensure that I was completely satisfied with my purchase. The quality of the Kurta was exceptional, and my husband absolutely loved it! The customer service team's dedication to resolving the issue promptly and effectively truly exceeded my expectations. I can confidently say that LimeRoad has won me over as a loyal customer, and I highly recommend them to anyone looking for a seamless and enjoyable shopping experience. Thank you, LimeRoad, for your outstanding service and beautiful products!
A archana madhavi
146 days ago

Lime road exceeded my expectations with their exceptional customer service!

I cannot speak highly enough of my experience with Lime Road. Initially, I had ordered a white Kurta for my husband, but to my dismay, I received a plastic bag instead. Frustrated, I reached out to their customer care team, expecting a run-around. However, to my surprise, they went above and beyond to rectify the issue promptly and efficiently. Not only did they apologize for the mistake, but they also promptly arranged for the correct item to be delivered. The representative I spoke with was empathetic and understanding, ensuring that I felt heard and valued as a customer. The delivery boy, upon his return with the correct Kurta, was polite and courteous, further enhancing my overall experience with Lime Road. This level of customer service truly exceeded my expectations, turning a potentially negative situation into a positive one. I can confidently say that Lime Road has won me over as a loyal customer. Their exemplary service and commitment to customer satisfaction have set them apart in the online shopping realm. I highly recommend Lime Road to anyone looking for a reliable and customer-centric shopping experience. Thank you, Lime Road, for turning what could have been a disaster into a delightful shopping journey!

Introduction

Limeroad.com is an Indian e-commerce platform that offers trendy fashion, accessories, home decor, and beauty products. Launched in 2012, the website has quickly gained popularity among online shoppers due to its unique concept of a social commerce platform that allows users to create their own scrapbooks of fashion and lifestyle ideas, which can be shared, liked or purchased by others.

Pros and Cons

Pros:
  • Wide range of products in fashion, home decor, and beauty categories.
  • Competitive pricing and regular promotions.
  • User-friendly website with simple navigation.
  • Unique feature of creating and sharing scrapbooks makes the shopping experience more social and fun.
Cons:
  • Product quality can be inconsistent, with some items being of lower quality than expected.
  • Return and exchange policies are not very flexible and can be complicated.
  • The loyalty program is limited and not very rewarding.

User Experience

The website's user interface is simple, easy to navigate, and visually appealing. The scrapbook feature adds a unique touch to the shopping experience, allowing users to interact with each other and share fashion ideas. The website is optimized for mobile devices, making it convenient to shop on-the-go.

Pricing and Value for Money

Limeroad.com offers competitive prices and regular promotions. The prices are generally reasonable and offer good value for money. However, the quality of some products can be subpar, which can be disappointing for customers.

Alternatives

There are several alternative e-commerce platforms available in India, including Flipkart, Amazon, Myntra, and Jabong. Each platform has its own strengths and weaknesses, and customers should consider their needs and preferences before choosing one.

Customer Service

Limeroad.com's customer service is adequate but could be improved. The return and exchange policies can be complicated, and some customers have reported issues with receiving refunds. However, the company does have a customer support team that can be contacted via email or phone.

Product Quality and Selection

The selection of products on Limeroad.com is excellent, with a wide range of options in fashion, home decor, and beauty categories. However, the quality of some products can be inconsistent, and customers should be cautious when making purchases.

Website Usability

The website is user-friendly, with simple navigation and a visually appealing interface. The scrapbook feature adds an element of fun and social interaction to the shopping experience. The website is optimized for mobile devices, making it convenient for on-the-go shopping.

Returns and Exchanges

The return and exchange policies can be complicated, with strict timelines and limited options for refunds. Customers should carefully read the policies before making a purchase and be aware of the restrictions and fees.

Promotions and Discounts

Limeroad.com regularly offers promotions and discounts on its products. These can range from seasonal sales to daily deals. Customers should keep an eye on the website for the latest promotions and discount codes.

Reputation

Limeroad.com has a mixed reputation, with some customers praising the platform for its unique features and affordable pricing, while others have had issues with the quality of products and complicated return policies. The company has been in business for several years and has a sizable customer base.

Payment Options

Limeroad.com accepts a variety of payment options, including credit/debit cards, net banking, and e-wallets like Paytm and MobiKwik. The website uses secure payment gateways to ensure the safety of customer transactions.

Loyalty Programs

Limeroad.com has a loyalty program called Limeroad Credits, which rewards customers for shopping on the platform. However, the rewards are limited and not very significant, which may not be enough to entice customers to continue shopping with the platform.

Customer Reviews

Customer reviews on Limeroad.com are mixed, with some customers praising the quality of products and customer service, while others have had issues with the return policies and product quality. Customers should read reviews before making a purchase and consider the overall reputation of the platform.

Community Involvement

Limeroad.com has a social community element, with the scrapbook feature allowing customers to interact with each other and share fashion ideas. The company also partners with various organizations on social initiatives, such as promoting sustainable fashion and empowering women entrepreneurs.

Shipping and Costs

Limeroad.com offers standard and express shipping options, with delivery times varying depending on the location. Shipping costs are calculated based on the weight of the products and the shipping destination. The website also offers free shipping on orders above a certain amount.