Users Voice for Lindtusa

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Lindtusa
Lindtusa Overall rating
Customer Support
User Interface

Rate Lindtusa Coupons Store

Customer Support
Click to Rate
Click to Rate
Click to Rate
User Interface
Click to Rate
Click to Rate

Review article published on: 18 Mar 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 1.8 5 2.2
Jan 2023 5 2 3.1 5 1.3 5
Feb 2023 5 1 5 3.4 5 1.3
Mar 2023 5 5 5 3.1 5 1.2
Line Chart for Rating of peer stores

Detailed Lindtusa Review by

Introduction: is a premium chocolate brand that has been delighting customers with its rich and decadent varieties of chocolates for more than 170 years. With a vast range of high-quality chocolate products, Lindt has established itself as one of the leading chocolate manufacturers worldwide.

Pros and Cons:

One of the significant advantages of is its extensive range of chocolate products, including chocolate bars, truffles, and boxes of chocolates. Another benefit is the website's user-friendly interface, with easy navigation features and an excellent search functionality. On the downside,'s prices are relatively high compared to other chocolate brands. Additionally, the website does not offer free shipping for all orders, which can be a drawback for customers looking for cost-effective options.

User Experience: provides an excellent user experience with its visually appealing website design, uncluttered layout, and easy-to-use navigation features. The website also offers various product images and descriptions, making it easy for customers to choose their preferred chocolates.

Pricing and Value for Money: offers premium quality chocolates, which are reflected in the higher prices than other chocolate brands. Although the prices are slightly higher, customers get value for their money, as Lindt offers high-quality chocolate products with unique flavors and textures.


There are several competitors to, including Godiva Chocolates, Ghirardelli Chocolates, and Ferrero Rocher. However, none of these competitors can match the rich flavors and textures of Lindt's premium chocolate products.

Customer Service:'s customer service is excellent, with friendly and knowledgeable representatives ready to assist customers with their queries and concerns. The website also offers a comprehensive FAQ section that covers almost all aspects of the buying process.

Product Quality and Selection: offers top-quality chocolate products, ranging from classic milk chocolate bars to unique flavors such as dark chocolate sea salt and chili chocolates. Moreover, the website also has an extensive selection of gift boxes, chocolate baskets, and customized chocolates, making it a one-stop-shop for all chocolate lovers.

Website Usability:'s website usability is top-notch, with a user-friendly interface and a hassle-free buying process. Customers can easily browse through different chocolate products, add their preferred items to the cart, and checkout with ease.

Returns and Exchanges: has a fair returns and exchanges policy, allowing customers to return or exchange their products within 30 days of purchase. However, does not refund shipping costs, which may be a disadvantage for some customers.

Promotions and Discounts: offers various promotions and discounts throughout the year, including seasonal sales, loyalty program benefits, and occasional discounts on specific products. Customers can also sign up for the Lindt newsletter to stay up-to-date on the latest promotions.

Reputation: has an excellent reputation and is widely recognized as one of the best chocolate brands globally. Moreover, Lindt has won numerous chocolate awards for its unique flavor profiles and high-quality chocolates.

Payment Options: offers several payment options, including major credit cards such as Visa, Mastercard, and Amex, and PayPal. This variety of payment options ensures that customers can choose their preferred payment method, making the checkout process hassle-free.

Loyalty Programs: offers a loyalty program known as the Lindt Lovers' Rewards Club, where customers earn points for every purchase made on the website. Moreover, members of the Lindt Lovers' Rewards Club receive exclusive discounts, promotional offers, and a free chocolate gift on their birthdays.

Customer Reviews: has a vast collection of customer reviews for its products, with an average rating of 4.7 out of 5 stars. These positive reviews demonstrate the high quality and customer satisfaction provided by

Community Involvement: is actively involved in charitable causes and partnerships, such as supporting cocoa farmers and sustainable cocoa farming practices. Moreover, Lindt has also partnered with local charities and organizations to give back to the communities where it operates.

Shipping and Costs: offers standard shipping within the US, starting at $8.95 for orders below $60. For orders above $60, shipping is free. The website also provides express shipping options for an additional fee, depending on the delivery location and the order size. In conclusion, is an excellent choice for customers looking for premium quality chocolates with unique flavors and textures. The website's user-friendly interface, comprehensive product selection, and exceptional customer service make it stand out among its competitors. Furthermore, its loyalty program, promotions, and discounts add value to customers' purchase experience.