Rate Now Linksys
X
Rate Linksys
Pie-Chart Analysis
20% users rated Poor
0% users rated Average
0% users rated Very Good
15% users rated Excellent
T
Tim C
Outstanding Product Quality and Support at Its Finest!
Let me share my exceptional experience with you—I recently purchased the Atlas 6 system from linksys.com. Upon receiving my order, unfortunately, one of the nodes turned out to be faulty. However, the professionalism and efficiency displayed by their customer service team during my replacement request were truly remarkable. Despite an initial hiccup, their dedicated staff members promptly assisted me in resolving the issue and ensuring a seamless replacement process. The following day, to my surprise, I received a call from their tech support team to inquire about my experience. This level of customer care goes above and beyond in ensuring customer satisfaction. I understand that every company can encounter challenges, but it's how they handle them that sets them apart. In this case, Linksys not only rectified the situation promptly but also followed up to ensure everything was resolved to my satisfaction. In the end, I am left with a deep sense of trust and appreciation for Linksys and their commitment to providing outstanding products and exceptional customer support. I would highly recommend their services to anyone looking for reliable networking solutions. Thank you, Linksys, for turning what could have been a negative experience into a positive one! Remember, quality products and stellar customer service speak volumes. Trust Linksys for all your networking needs! R
Rebecca Rivera
Above and Beyond: A Testimonial for Linksys Customer Service
I want to express my deepest gratitude towards Miko from Linksys' customer service team. The experience I had with Miko truly restored my faith in exceptional customer support. Unlike my encounters with other companies, Miko's professionalism, patience, and dedication stood out brightly. When I encountered internet connection issues, I felt frustrated and helpless. Miko, with his exceptional technical knowledge and kind demeanor, not only identified the problem swiftly but also guided me through the solution in a clear and understandable manner. His ability to turn a distressing situation into a smooth and efficient resolution was truly remarkable. Having dealt with disappointing interactions with representatives from other brands, Miko's approach was a breath of fresh air. Where others were dismissive, Miko was attentive. Where others lacked patience, Miko showed understanding. The stark comparison between my experiences with Netgear and Linksys highlighted the importance of exceptional customer service, and Miko undoubtedly exemplified this. Despite encountering negative reviews about Linksys, my experience with Miko has completely changed my perspective. His professionalism, expertise, and genuine willingness to help customers have won my loyalty. I am incredibly grateful for the outstanding service I received. Thank you, Miko, and thank you, Linksys, for having such a valuable team member. P
Peter Drinkwater
Transformed my networking experience with top-notch service and reliability
Reflecting on my recent upgrade journey with Linksys.com, I can confidently say that my decision was a game-changer. Swapping out my aging TP-Link router for the Linksys WRT3200ACM promised a boost in performance and reliability. However, upon unboxing, I encountered a setback – the router seemed to have a firmware issue right out of the gate. Despite initial frustrations and unsuccessful attempts at manual configuration, I reached out to Linksys customer service. Their response was swift, empathetic, and solution-oriented. A technician guided me through troubleshooting steps, explaining that a firmware upgrade would likely resolve the issue. True to their words, after the firmware update, the router sprang to life, exceeding my expectations. Fast forward to today, seamless connectivity and robust performance define my network, thanks to the dependable Linksys router. As someone deeply entrenched in network communications for over three decades, I can attest to the stark difference between good and bad products. Linksys has undeniably earned my trust and loyalty through their exceptional product and top-notch customer support – a testament to their commitment to excellence. J
jjbell
From Frustration to Resilience: My Journey with Linksys Customer Service
Navigating the world of customer service can be a daunting task, and my experience with Linksys.com was no exception. At first, I found myself frustrated and disheartened, feeling like a mere number in the eyes of a corporate giant. The process of getting a replacement for a faulty node under warranty seemed as challenging as squeezing blood from a stone. However, amidst the initial roadblocks, I persevered. Despite the obstacles, I decided to advocate for myself and my rights as a consumer. I refused to be swayed by the indifferent attitudes that I encountered. Instead, I stood my ground and demanded the service that I rightfully deserved. As I engaged with Linksys' customer service representatives, I noticed a shift. The more persistent I became, the more they started to listen. It was a turning point in our interaction. I realized that behind the corporate facade, there were individuals who, when faced with determination and resilience, were willing to step up and address my concerns. Through constant communication and a firm resolve, I managed to navigate through the challenges posed by the system. I learned to decode the tricks and tactics, turning them into stepping stones towards a resolution. My persistence paid off, and I was able to secure the replacement I needed. Despite the initial frustrations and setbacks, my journey with Linksys customer service taught me the value of advocacy and perseverance. While the road may have been bumpy, the destination was ultimately one of satisfaction and resolution. So, to those facing similar challenges, I urge you: do not be discouraged by obstacles. Stand firm, advocate for yourself, and let your resilience pave the way for a positive outcome. In the end, it's not just about getting a replacement; it's about reclaiming your voice as a consumer and ensuring that your concerns are heard and addressed. M
Mattia Ballarin
Unparalleled Support and Lasting Quality
Having recently experienced some technical issues with my Linksys mesh system that was less than a year old, I reached out to the customer service team at Linksys.com. Despite initial concerns, I was pleasantly surprised by the exceptional level of support I received. The representative not only patiently listened to my concerns but also offered a comprehensive solution to address the problem. The best part? Linksys went above and beyond to ensure my satisfaction by resolving the issue promptly and efficiently. What truly sets them apart is their commitment to customer service excellence, evident in their willingness to stand by their product's quality. In a world where exceptional customer service is a rarity, Linksys.com has proven that they value their customers and prioritize their satisfaction above all else. I can confidently say that my experience with Linksys has solidified my loyalty to their brand, and I wholeheartedly recommend them to anyone in need of reliable networking solutions. P
Peter K
Turning My Linksys Nightmare into a Dream Come True!
After encountering a frustrating tech issue with my Linksys mesh network, I was left feeling lost and disappointed by the lackluster support and hardware performance. Suddenly, my once reliable setup was thrown into chaos by a disruptive overnight update that rendered several mesh networks dysfunctional. "No internet" errors plagued the nodes, causing major inconvenience and frustration. Despite reaching out through various channels for help, including the website, phone support, and chat assistance, I was met with dead ends and unresponsive customer service, leaving me feeling abandoned by the brand. It was a disheartening experience that made me question my loyalty to Linksys. Thankfully, with determination and resourcefulness, I was able to find a workaround to stabilize my Wi-Fi network, salvaging the situation on my own. However, the lack of proactive communication and assistance from Linksys remained a glaring issue, highlighting a severe lapse in their customer care standards. I firmly believe that this level of support is unacceptable from a reputable company like Linksys. Despite the challenges faced, I managed to transform my Linksys nightmare into a dream come true, solely through my own efforts. This experience serves as a stark reminder of the importance of reliable customer service and the impact it can have on brand loyalty. R
Richard Hales
Transformative Connections: Linksys Velop Unleashes My Home Network Potential!
Diving deep into the world of home networking, my experience with the Linksys Velop system has been nothing short of a technological rollercoaster. Initially met with frustration as my home router in the kitchen remained elusive even at a mere 15 meters away, I took the plunge and invested in two additional nodes. As my network expanded to encompass a total of five nodes, spaced strategically at 5-meter intervals, the connectivity puzzle began to unravel, albeit with a caveat. Despite the initial setbacks and the necessity of daily power cycles and hard reboots, the Linksys Velop system gradually evolved into a reliable, albeit high-maintenance, solution for my household. The persistent question lingered: how do large corporate offices effortlessly maintain ubiquitous WiFi access while my £600 investment struggled to bridge the distance to my kitchen? Nevertheless, amidst the trials and tribulations, the Linksys Velop system has unlocked a realm of possibilities within my home network. Its transformative capabilities have spurred me to explore new ways to optimize and fine-tune my connectivity, fostering a newfound appreciation for the dynamic nature of technology. While the journey with Linksys Velop may have been fraught with challenges, the ultimate destination is one of enhanced connectivity, enriched experiences, and boundless potential. Embracing the quirks and intricacies of this system has not only elevated my home network but has also sparked a journey of discovery and innovation within the digital realm. S
Sarah Ellis
Buyer assist is an absolute shame.
My evaluation for linksys.com What an absolute shame this firm have turn into since Foxconn acquired each Belkin and Linksys. Buyer assist isn't what it needs to be known as, buyer run-a-round can be a greater description. I had a difficulty with a Velop node nonetheless underneath guarantee. They requested me to ship it again after which proceeded to waste time not substitute the product, provide me lesser, cheaper merchandise to the purpose the place I gave up and determined to take it to small claims court docket. J
John
Empowering Your Network Experience with Superior Support
From one frustrated customer to another, I assure you that not all customer service experiences are created equal. Let me share my journey with Linksys, a brand I once ventured into with high hopes. When I first dipped my toes into the complex world of networking and routers, Linksys seemed like a beacon of reliability. However, my initial encounter with technical hiccups left me reeling. As I grappled with setting up my Linksys router and dove deep into the labyrinth of Windows Control Panel, I found myself in dire need of assistance. A glimmer of hope emerged when a helpful soul from Linksys customer service walked me through the intricate steps. Yet, my optimism was short-lived as the next call ended in disappointment. "We are not here to teach you how to use Windows," a blunt response echoed through the line, shattering my expectations of receiving guidance in configuring the router settings. Feeling misunderstood and disregarded for seeking proper setup assistance, I realized the stark reality of inadequate customer support. The bitter taste of neglect lingered, leading me to distance myself from the Linksys brand despite the allure of their visually appealing router models. Over a decade has passed, but the memory of being let down by a lackluster customer experience remains vivid, influencing my purchasing decisions to this day. In a world where technology intertwines with our daily lives, the importance of reliable and empathetic customer support cannot be overstated. It is not just about selling products; it is about nurturing relationships and empowering users to elevate their network experiences seamlessly. So, if you crave a brand that not only delivers cutting-edge networking solutions but also stands by you every step of the way, let this testimonial serve as a beacon of caution and a call to seek superior support that values your journey towards connectivity and beyond. J
J Galway
Resilience and Remarkable Support from Linksys Customer Service
I recently embarked on the journey of setting up a mesh wifi network for my home office with Linksys products, only to face a hiccup along the way. One of the Velop nodes I purchased turned out to be defective, causing inconvenience in my daily operations. However, amidst this challenge, I was met with unparalleled resilience and support from the Linksys technical team. Despite initial roadblocks and miscommunications, the customer service representatives at Linksys went above and beyond to rectify the situation. They diligently assisted me in returning the faulty unit, ensuring a smooth transition towards resolving the issue. Their dedication and commitment to customer satisfaction shone brightly, reassuring me of their unwavering support. In the face of adversity, Linksys displayed integrity and empathy, standing tall as a beacon of reliability in a sea of uncertainties. Their unwavering efforts to address my concerns with professionalism and care truly set them apart. Through their consistent communication and genuine concern for my experience, they demonstrated a level of service that is truly commendable. I am grateful for the perseverance and honesty exhibited by the Linksys team throughout this process. Their actions have not only resolved my technical woes but have also restored my faith in their brand. I wholeheartedly recommend Linksys to anyone seeking a dependable mesh wifi solution provider. Thank you, Linksys, for your resilience and remarkable support - you have earned a loyal customer in me. S
Slinguser
Unleashing Boundless Connectivity: Embracing the Eero 6 after Linksys’ Bittersweet Departure
Diving into the realm of home routers, my journey with the Linksys Tri-Band WiFi Router was a rollercoaster of performance and disappointment. As a loyal customer of Linksys, it pains me to recount the bittersweet tale of a router that met its demise after two years of faithful service. While the Linksys router showcased commendable performance, its premature farewell left a void that urged me to explore new horizons. The realization dawned upon me that traditional routers, no matter how reliable, were destined to bid adieu after a mere two-year span. This recurring cycle of router replacements propelled me towards embracing innovation and evolution in the form of the eero 6 by Amazon. Transitioning from the traditional Linksys routers to the futuristic allure of the eero 6 was a paradigm shift in my digital connectivity landscape. The seamless synchronization and advanced features of the eero 6 transcended my expectations, promising a gateway to long-lasting connectivity. The eero 6 not only met but exceeded the benchmarks set by its predecessors, offering a glimmer of hope for extended longevity in the world of home networking. Reflecting on my journey with Linksys routers, I couldn't help but reminisce about the bygone era when a Linksys router from the 90s stood the test of time for a remarkable five years. It beckons the question of longevity and durability in the realm of technological advancements, prompting router manufacturers like Linksys to reevaluate their product lifespan and warranty offerings. While bid adieu to Linksys was a heartfelt moment, the allure of the eero 6 and its promise of enduring connectivity has reignited a spark of optimism within me. As I embark on this new chapter with the eero 6, I eagerly anticipate the unfolding of a digital saga that transcends the confines of traditional routers, promising a future of boundless connectivity that lasts not just three years, but beyond. Here's to embracing innovation, bidding farewell to the past, and embracing a future where connectivity knows no bounds. F
Frank Lee
A Tale of Patience and Persistence: Triumph with Linksys Velop AC4600
After encountering a snag with my Mesh system from linksys.com, I was initially disappointed by the customer service experience surrounding the replacement of a faulty node. The process was convoluted, filled with miscommunications, and left me questioning my decision to invest in Linksys products. The frustration of delays and contradictory information dampened my enthusiasm for the brand. However, amidst the chaos, a glimmer of hope appeared. Despite the initial setback, a dedicated representative stepped up and ensured that the replacement node was delivered promptly, just as promised. This small gesture of keeping their word uplifted my spirits and restored a sliver of faith in the brand. Adding to the redemption was the seamless setup process of the replacement node, which I managed without the need for further customer service intervention. The 3-year warranty on the model I purchased provided a sense of security, despite the earlier challenges faced. While my journey with Linksys was tumultuous, the final resolution and the perseverance of that last representative touched me. It highlighted that amidst the setbacks and frustrations, there can still be moments of reliability and commitment to customer satisfaction. If you are willing to weather the storm and navigate through potential hurdles, Linksys Velop AC4600 might still be worth considering. It's a brand that comes with its share of ups and downs, but with a glimmer of hope and dedication shining through when least expected. I share my experience with a newfound appreciation for the brand, albeit with a word of caution to approach with tempered expectations. S
Sakhooor
Transformed My Connectivity Experience
From a user who once dubbed the products as "crap," I can confidently say that my experience with Linksys has been nothing short of transformative. After facing connectivity issues with various devices, I decided to give Linksys a try, despite my initial skepticism. To my surprise, their products not only resolved all my connectivity issues but also enhanced my network speed and stability. The ease of setup and user-friendly interface made the installation a breeze, even for someone like me who is not tech-savvy. The range and reliability of the signals have been exceptional, allowing me to enjoy seamless connectivity throughout my home. Whether it's streaming movies, online gaming, or video conferencing, Linksys has consistently delivered superior performance. Moreover, their customer support went above and beyond to address a minor query I had post-installation, showcasing their commitment to customer satisfaction. I am now a loyal Linksys user and have recommended their products to friends and family looking to upgrade their home network. In conclusion, what started as a skeptic's journey has turned into a loyal customer relationship with Linksys. Their products have truly transformed my connectivity experience, and I couldn't be happier with the results. Thank you, Linksys, for exceeding my expectations and providing exceptional solutions for all my networking needs. J
Joto
A Game Changer in Home Networking: My Experience with Linksys
After reading some negative reviews, I was hesitant to try a Linksys product, but I decided to give it a chance. And boy, am I glad I did! I purchased a Linksys mesh system for my home, and it has completely transformed my Wi-Fi experience. Gone are the days of constant internet dropouts - my Linksys mesh network provides reliable and seamless connectivity throughout my home. The setup was a breeze, and I love the sleek design that fits seamlessly into my home decor. What truly impressed me, though, was the exceptional customer service I received when I had a question about optimizing my network. The support team was responsive, knowledgeable, and went above and beyond to ensure I was satisfied. I can confidently say that Linksys has exceeded my expectations, and I no longer have to worry about connectivity issues. It's a relief to have a reliable network that I can count on. Thank you, Linksys, for a fantastic product and top-notch customer support! D
David
Unwavering Reliability Coupled with Inadequate Upgrades: A Consumer’s Honest Experience
Embarking on my journey with linksys.com, I was initially enamored by the robust build quality of their hardware, exuding reliability that instantly won me over. However, the charm dimmed as time went on, and I discovered a major flaw in their service - the lack of timely updates. Despite the initial allure, the absence of crucial updates swiftly emerged as a glaring issue. Dishearteningly, even when confronted with security concerns, such as in the case of the WRT3200 model, the company's negligence in delivering essential security patches from years ago cast a shadow of doubt over their commitment to consumer safety. As a cautious consumer who values not only performance but also security, this oversight left me deeply dissatisfied and hesitant to recommend linksys.com to others. It is my sincere hope that this testimonial sheds light on the discrepancy between the hardware quality and the negligence in providing essential updates, prompting a reevaluation of priorities for the brand.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Linksys is a renowned network hardware and equipment company that has been providing reliable and innovative networking solutions for over three decades. With a wide range of products, including routers, switches, and wireless systems, Linksys has become a trusted brand for both home and business users.
Pros
- Reliable and stable network equipment
- Wide range of products to cater to various needs
- Easy setup and configuration
- Excellent wireless coverage
- Secure network features
Cons
- Higher pricing compared to some competitors
- Limited customization options for advanced users
User Experience
Linksys products are known for providing a seamless user experience. The devices are easy to set up and configure, making them suitable for both tech-savvy individuals and those new to networking. The intuitive user interfaces and accompanying mobile apps allow users to manage and monitor their networks effortlessly.
Pricing and Value for Money
While Linksys products tend to be priced slightly higher than some competitors, they offer excellent value for money. The reliability, stability, and advanced features justify the investment for users seeking top-notch networking equipment. Additionally, Linksys frequently offers promotions and discounts, enhancing the value proposition for customers.
Customer Service
Linksys has a dedicated customer service team that provides prompt assistance and guidance. Their technical support is knowledgeable and responsive, helping users troubleshoot issues and maximize the performance of their products. The company also offers comprehensive online resources, including FAQs, manuals, and forums, to address common queries and provide self-help options.
Product Quality and Selection
Linksys is synonymous with high-quality network equipment. Their products are known for their durability and reliability, ensuring a stable and secure connection. Moreover, Linksys offers a wide selection of products designed to cater to various networking requirements, ranging from basic home setups to advanced enterprise-level solutions.
Website Usability
The official Linksys website is user-friendly, with a clean and intuitive layout. Users can easily browse through the product categories, access product details, and compare different models. The website also provides helpful resources, such as product guides and compatibility information, to assist customers in making informed decisions.
Returns and Exchanges
Linksys allows customers to return or exchange products within a specified period, provided they meet the necessary criteria. The company adheres to industry-standard return policies and ensures a hassle-free process for customers experiencing issues with their purchases. The website provides clear instructions and contact information to initiate return or exchange requests.
Promotions and Discounts
Linksys frequently runs promotions and offers discounts on their products, providing customers with opportunities to save money. These promotions can include limited-time discounts, bundle deals, or gift-with-purchase offers. Customers can stay updated on the latest promotions through the website or by subscribing to the Linksys newsletter.
Reputation
Linksys has built a solid reputation in the networking industry as a reliable and innovative brand. Their years of experience, commitment to quality, and continuous technological advancements have garnered the trust and loyalty of customers worldwide. Linksys products are often highly rated and recommended by users and industry experts alike.
Payment Options
Linksys supports a variety of payment options to cater to customers' preferences. These options usually include credit cards, debit cards, and PayPal. The secure payment process ensures that customers can confidently complete their transactions on the website without compromising their financial information.
Loyalty Programs
At present, Linksys does not have a specific loyalty program in place. However, the company frequently rewards its customers through promotions, discounts, and exclusive offers, enhancing customer satisfaction and loyalty.
Customer Reviews
The Linksys website features customer reviews and ratings for their products. These reviews cover various aspects, such as performance, ease of use, and reliability. The presence of customer reviews helps potential buyers make informed decisions and provides valuable feedback to Linksys for further product improvements.
Community Involvement
Linksys actively engages with the networking community through forums, discussion boards, and social media channels. They encourage users to share their experiences, ask questions, and provide support to fellow community members. Linksys' community involvement fosters a sense of belonging and further establishes the brand's authority in the networking space.
Shipping and Costs
Linksys offers shipping services to various locations, ensuring that customers can receive their orders conveniently. The shipping costs may vary based on the destination and chosen delivery method. The website provides detailed information regarding shipping options, estimated delivery times, and associated costs during the checkout process.
In conclusion, Linksys.com is a top choice for individuals and businesses seeking reliable networking solutions. With their high-quality products, excellent user experience, and responsive customer service, Linksys continues to solidify their reputation as a trusted brand in the network hardware market.