Liquidweb Reviews

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86 Reviews

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In the Web Hosting Company category

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12% users rated Terrible
1% users rated Poor
1% users rated Average
2% users rated Very Good
84% users rated Excellent
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R rloff
45 days ago

Rapid Solutions and Stellar Support: Liquidweb.com Shines Bright!

Overflowing with gratitude for the exceptional service received from liquidweb.com, I am thrilled to share my experience. When faced with queries and concerns, their team's response was not just quick but also remarkably helpful. Every single detail we sought was not only answered promptly but also handled with the utmost efficiency and professionalism. Liquidweb.com sets the gold standard when it comes to customer service, making each interaction a delightful and stress-free experience. With their unwavering dedication to providing rapid solutions and unwavering support, they have truly won my trust and loyalty. I can wholeheartedly recommend liquidweb.com to anyone seeking top-notch service in the digital realm. Thank you for being a beacon of excellence!
O ONGOING CLIENT
46 days ago

When Liquid Web Support Saved My Project and Restored my Faith in Customer Service

In the midst of a chaotic day filled with technical difficulties, Liquid Web's support team shone brightly like a beacon of hope. Their quick response and expert assistance not only salvaged my project but also restored my faith in exceptional customer service. I was at my wits' end, facing a looming deadline and a string of frustrating setbacks. But with just one interaction with Liquid Web Support, everything turned around. Their professionalism, efficiency, and unwavering dedication to helping me succeed were truly remarkable. Thanks to Liquid Web, what could have been a disastrous day transformed into a success story. I am immensely grateful for their prompt and effective support, which not only saved my project but also left a lasting impression on me. Liquid Web, you have earned a devoted customer for life!
G Gerardas
46 days ago

From Frustration to Relief: How Liquid Web Inc. Transformed My Hosting Experience

Struggling with hosting issues on my websites was a nightmare until I found the ultimate solution at Liquid Web Inc. Their exceptional services not only put an end to my hosting problems but exceeded all my expectations. The seamless experience, unparalleled customer support, and top-notch performance have truly made a positive impact on my online presence. I can confidently say that Liquid Web Inc. has earned my trust and recommendation. If you're looking for a reliable hosting solution that delivers outstanding results, look no further than Liquid Web Inc. Trust me, you won't be disappointed!
K Kenny D
47 days ago

Liquid Web: Unparalleled Support and Expertise

From the moment I faced a perplexing issue with my website's email delivery, Liquid Web's tech support team proved to be nothing short of rockstars. After struggling with WPmail and Google's DKIM policies, I was connected with Ryan, a true hero in the realm of tech support. His unparalleled expertise, coupled with his team's collaborative efforts, swiftly unraveled the mystery and resolved the problem with grace and efficiency. Ryan's unwavering patience and professionalism throughout the process truly showcased the dedication and commitment of the entire Liquid Web support team. Their ability to go above and beyond in tackling complex technical challenges left me in awe and immensely grateful. To Ryan and the outstanding team at Liquid Web, I extend my heartfelt thanks for turning a potentially stressful situation into a smooth and successful resolution. This experience solidified my confidence in Liquid Web as a provider of exceptional service and support.
B Brian Roberts
48 days ago

Simply Outstanding: A Testament to Exceptional Customer Service at Liquidweb

Embarking on my journey with liquidweb.com with a slight hesitation due to my limited experience with Plesk, I found myself pleasantly surprised by the exceptional service I received. In need of guidance, I reached out to the support team multiple times, and each interaction solidified my belief that Liquidweb truly excels in customer support. Every support representative I encountered exhibited unmatched knowledge and an unwavering willingness to assist me in navigating the complexities of Plesk. Their patience and expertise not only resolved my queries but also instilled in me a sense of confidence in my own abilities. If you are seeking a reliable partner in your online endeavors, look no further than Liquidweb. Their stellar support team sets a benchmark for excellence in customer service that is hard to surpass. Thank you, Liquidweb, for being the best in the business!
C customer
52 days ago

Forever Grateful for the Unwavering Support from Liquid Web

When it comes to safeguarding our websites, Liquid Web has been a beacon of unwavering support for us. Their exceptional assistance has not only protected our online presence but also ensured its seamless operation. The peace of mind that comes with knowing our digital assets are in safe hands is truly invaluable. We are forever grateful for the dedication and care that Liquid Web has consistently provided us. Thank you for being a reliable partner in our online journey.
M Matt E
54 days ago

Exceptional Customer Care: A Beacon of Excellence

My journey with liquidweb.com was defined by one standout feature - their exceptional customer support. The moment I reached out for assistance, I was met with lightning-fast responses and a team that truly went above and beyond. Liquid Web's support team not only resolved my issue swiftly but also took the time to ensure that I felt heard and valued as a customer. In an age where automated responses and generic solutions are all too common, Liquid Web stands out as a beacon of excellence in customer care. Their dedication to delivering top-tier support sets them apart in the realm of web hosting providers. I am truly grateful for the remarkable experience I had with Liquid Web's support team. Their commitment to going the extra mile not only solved my technical problem but also left me with a lasting impression of a company that truly cares about its customers. Liquid Web has earned my trust and loyalty, and I wholeheartedly recommend them to anyone in need of reliable and customer-focused web hosting solutions.
L Laura Pritchard
56 days ago

A Lifesaver for a Novice Developer

My experience with LiquidWeb has been nothing short of amazing. As someone new to the world of development, their tech support team has been my saving grace. Their patience and willingness to help, even with repetitive questions, have truly impressed me. Whenever I reach out for assistance, I am met with kindness and expertise, making me feel supported every step of the way. LiquidWeb's dedication to customer service is unmatched, and I am incredibly grateful for their ongoing guidance and support. Thank you for being there for novice developers like me!
S Stanford Consulting
60 days ago

An Unmatched Customer Support Experience at Liquid Web!

Upon encountering multiple disappointments with other web hosting providers, I found solace in the exceptional technical support offered by Liquid Web. My interaction with Miles and Rob was nothing short of extraordinary. In a mere 20 minutes, they swiftly and efficiently set up my HTTPS and WSS, a feat that had lingered unresolved for days with other providers. Comparatively, the ordeal with Bluehost spanned 2 frustrating days without resolution. A2 Hosting's prolonged response times and failure to address the issue further validated my decision to switch to Liquid Web. Even DailyRazor's sluggish responses and partial completion of the task paled in comparison to the unparalleled service I received at Liquid Web. Without a doubt, Liquid Web has secured its position among the top 3 web hosting providers, and rightfully so. Grateful for their unwavering support and expertise, I wholeheartedly recommend Liquid Web to anyone seeking a reliable and efficient hosting solution.
B Bob Babcock
61 days ago

Exceptional Customer-Centric Service at Liquid Web

Choosing Liquid Web was one of the best decisions I made for my online presence. Their commitment to putting customers first truly sets them apart in the tech industry. The support team at Liquid Web is simply outstanding – always ready to assist with a deep understanding of my technical stack. Whether it's day or night, their fast and friendly approach never fails to impress me. As someone who also utilizes Azure for hosting, the difference in support quality is stark, making Liquid Web shine even brighter in my eyes. With Liquid Web, the intricate process of hosting is navigated seamlessly, allowing me to focus on my work without worrying about technical issues. Their dedication to prioritizing customer needs is exemplary and truly sets them apart in the competitive hosting landscape. I wholeheartedly recommend Liquid Web to anyone seeking reliable hosting solutions coupled with exceptional customer service.
C customer
61 days ago

Exceptional Technical Expertise: A Lifesaver for Business Operations!

My experience with Liquid Web has been nothing short of remarkable! As a business with multiple sites requiring annual SSL CERT updates, the task of managing these updates seemed daunting until we switched to Liquid Web. The ease of simply sending an email to their support team and having our SSL CERT updates swiftly and efficiently taken care of has been a game-changer for us. What truly sets Liquid Web apart is their unparalleled technical competence. Every time we reach out to them with an issue, we are met with prompt and expert solutions that not only resolve our problems but also provide valuable insights and advice to optimize our operations. Their team's depth of knowledge and willingness to go above and beyond have made them an indispensable partner for our business. I can confidently say that Liquid Web's technical prowess has raised the bar for service excellence. Dealing with them has been a breath of fresh air compared to other suppliers. If you are looking for a reliable and technically savvy solution provider, look no further than Liquid Web!
C Carolyn K.
63 days ago

Exceeding Expectations: Liquid Web’s Unparalleled Support Shines Bright

In a digital world saturated with web hosting options, Liquid Web emerges as a beacon of excellence, especially in the realm of customer support. Having navigated numerous hosting providers, I can confidently attest to Liquid Web's unwavering commitment to surpassing expectations. When it comes to tackling complex issues, Liquid Web's support team doesn't just meet the mark – they redefine it. From unraveling intricate PHP intricacies to fortifying defenses against security threats, applying patches, ensuring robust backups, and beyond, Liquid Web's support goes the extra mile to troubleshoot and resolve any technical hurdles that come your way. What sets Liquid Web apart is not merely their technical prowess but their genuine dedication to ensuring their customers' peace of mind. Their proactive approach to problem-solving instills confidence, knowing that your online presence is in capable hands. Liquid Web isn't just a hosting provider; they're a trusted partner in your digital journey. If you're seeking a web hosting provider that not only delivers exceptional services but also prioritizes customer satisfaction above all else, Liquid Web is the undisputed choice. Experience firsthand how Liquid Web's unparalleled support illuminates the path to success in the vast landscape of web hosting.
J Jeremiah Johnson
63 days ago

Unmatched Service, But Be Wary of Support Delays

I have been a loyal customer of LiquidWeb for over a decade, drawn to their unmatched service. However, my recent experience with their support team has left me rethinking my loyalty. I submitted a ticket on the 28th and by the 30th, it had not even been reviewed. Concerned about the delay, I reached out to their chat support for assistance. Surprisingly, the ticket had been confirmed promptly after submission, leaving me puzzled about the lack of progress. On the same day, after inquiring again, I was informed that my ticket had been overlooked for the past couple of days. Apologies were given, but the support representative struggled to provide a satisfactory resolution, eventually directing me to a help article on a competitor's website – a rather comical turn of events. It appears that LiquidWeb may have support agents who are lacking in training, leading to frustrating and unproductive interactions. Considering the premium service fees paid, I am disappointed by the quality of support received. While LiquidWeb did respond promptly to my feedback, their failure to address ongoing support issues over the past few years is disheartening. It seems that despite their efforts to rectify individual concerns, systemic improvements are sorely lacking. For potential customers, be aware that while the service quality at LiquidWeb is top-notch, the support experience may not always meet expectations. Proceed with caution, especially if prompt and knowledgeable assistance is vital to your operations.
C customer
68 days ago

Shining Through Adversity: A Testament to Customer Care

Reflecting on my experience with liquidweb.com, a seemingly minor support request spiraled into a frustrating journey through multiple technicians. Days passed, and the resolution seemed out of reach until a ray of hope appeared. Despite the initial roadblocks, the final resolution was not only satisfactory but also a testament to their commitment to customer care. The journey, though rocky, ended on a positive note, reinforcing my trust in their support team's dedication to resolving issues efficiently and effectively.
N NADmedia
70 days ago

Unmatched Support and Seamless Solutions at Liquid Web

Having navigated the intricate web hosting landscape for over two and a half decades, our team at NADmedia.net can confidently attest to Liquid Web's unparalleled customer service. From prompt responses to technical queries to personalized solutions tailored to our unique needs, Liquid Web sets the gold standard in support. Their team goes above and beyond, making our workload lighter and our operations smoother. The cherry on top? Competitive pricing that doesn't compromise on quality. Liquid Web isn't just a service provider; they're a valuable partner in our success story. Sincerely, The NADmedia.net Team

Introduction:

LiquidWeb is a web hosting company that provides various hosting services like dedicated servers, VPS hosting, cloud hosting, and managed WordPress hosting. Founded in 1997, it has now become one of the leading web hosting companies in the world, known for its reliable and secure hosting services.

Pros and Cons:

Pros: - 100% uptime guarantee - Fast loading times - Excellent customer service - Wide range of hosting options - Unlimited storage and bandwidth Cons: - Expensive pricing - No shared hosting plans - Limited server locations

User Experience:

LiquidWeb provides an easy-to-use interface for their customers to manage their hosting services. Their website is well-designed, making it easy to navigate and find the information you need. Signing up for a hosting plan is simple, and the onboarding process is quick and efficient.

Pricing and Value for Money:

LiquidWeb is known for its premium hosting services, which come at a premium price. Their plans start from $199/month for dedicated hosting and $59/month for VPS hosting, which may seem expensive at first glance. However, considering the features and the level of support LiquidWeb offers, it's well worth the money.

Alternatives:

Some alternatives to LiquidWeb include InMotion Hosting, SiteGround, and Bluehost. These companies offer similar hosting services but at a lower cost.

Customer Service:

LiquidWeb has excellent customer service and offers 24/7 support to its customers via phone, email, or live chat. Their support team is highly knowledgeable and provides prompt solutions to any issues that customers may face.

Product Quality and Selection:

LiquidWeb offers a wide range of hosting services, including dedicated servers, VPS hosting, cloud hosting, and managed WordPress hosting. Their servers are highly secure, with regular monitoring and backups to ensure maximum uptime.

Website Usability:

LiquidWeb's website is easy to navigate and provides all the essential information that customers need to choose a hosting plan. Their website is user-friendly, with an intuitive interface that allows users to sign up for a hosting plan quickly and easily.

Returns and Exchanges:

LiquidWeb offers a no-questions-asked 30-day money-back guarantee if customers are not satisfied with their hosting services. This policy ensures that customers can try the hosting services without any risk.

Promotions and Discounts:

LiquidWeb occasionally offers promotions and discounts on its hosting plans. Customers can save up to 50% on their hosting plans during promotional periods.

Reputation:

LiquidWeb has earned an excellent reputation in the web hosting industry for its reliable and secure hosting services. Customers trust LiquidWeb for their hosting needs, making it one of the most dependable hosting providers.

Payment Options:

LiquidWeb accepts various payment options, including credit cards, PayPal, and bank transfers. Customers can choose the payment method that works best for them.

Loyalty Programs:

LiquidWeb does not offer a loyalty program currently. However, they do offer discounts for customers who sign up for longer-term hosting plans.

Customer Reviews:

Customers rave about LiquidWeb's excellent customer service, reliable hosting services, and fast loading times. Many customers prefer LiquidWeb for its secure hosting services and knowledge staff.

Community Involvement:

LiquidWeb is involved in various community-based initiatives, including charitable donations and environmental conservation. They also hire from the local community, providing job opportunities for local residents.

Shipping and Costs:

As a web hosting provider, LiquidWeb does not have shipping costs. However, customers may incur additional costs for add-on services like site migrations or backups. These costs are clearly stated on the LiquidWeb website, making it easy for customers to make informed decisions before purchasing any additional services.