Lisaeldridge Reviews

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20 Reviews

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10% users rated Poor
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5% users rated Very Good
70% users rated Excellent
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C Charlie
67 days ago

Amelia @ Online Chat: A Customer Service Gem!

Sharing my exceptional experience with Lisa Eldridge’s online chat support, I must highlight the outstanding service provided by Amelia. Her impeccable customer service skills stood out prominently during our interaction. Not only was she an attentive listener, but her infinite patience and genuine eagerness to assist were truly commendable. What touched me deeply was her dedication to helping beyond her working hours, going above and beyond to ensure my query was resolved satisfactorily. Amelia’s unwavering commitment surpasses typical service standards, making her a valuable asset to Lisa Eldridge’s team. It is crystal clear that she embodies the essence of a brand ambassador, reflecting positively on the company’s values. Amelia, your exceptional service deserves applause - thank you for your brilliance and unwavering dedication! 🤩
P Penny
93 days ago

Unmatched Excellence and Care at lisaeldridge.com

Embarking on my beauty journey with Lisa Eldridge's products has been nothing short of extraordinary. The sheer dedication and passion evident in every meticulously crafted formula is unrivaled in the industry. Each product exudes a level of sophistication and quality that speaks volumes of Lisa's expertise and commitment to excellence. Moreover, what truly sets lisaeldridge.com apart is not just the products themselves, but also the unparalleled level of customer service that accompanies them. The team's genuine care and attentiveness towards their customers truly make you feel valued and appreciated. In a world where beauty brands are dime a dozen, Lisa Eldridge stands as a beacon of knowledge and integrity. Her holistic and thoughtful approach to makeup and beauty not only enhances one's physical appearance but also uplifts the spirit. In my humble opinion, recommending lisaeldridge.com is not just a suggestion; it's a testament to the unmatched excellence and care that defines this brand. Thank you, Lisa Eldridge, for setting the bar so high and for exceeding it with each product and interaction!
L Lucy Ridgard
99 days ago

Transformative Skincare: A Game-Changer!

After trying out the cleanser from lisaeldridge.com, I can confidently say it is a game-changer! This incredible product not only cleanses my skin but also nourishes it, leaving it feeling hydrated, supple, and more youthful than ever before. I have become utterly hooked on this cleanser and cannot imagine my skincare routine without it now. And let's talk about the Foundation – it's nothing short of brilliant! A little goes a long way, as it magically evens out my skin tone, giving me that flawless complexion I've always dreamed of. This transformative skincare duo has truly revolutionized my beauty regimen, and I couldn't be happier with the results. Thank you, lisaeldridge.com, for creating such phenomenal products that have left me feeling more confident and radiant than ever!
C candice
100 days ago

A Gem Unearthed – My Lisa Eldridge Experience

I stumbled upon lisaeldridge.com in search of quality makeup, and what a gem I found! The Velvet Lipstick in Muse became my go-to for nights out, its deep color never failing to turn heads. The Luxuriously Lucent formula is pure magic, reminding me of high-end Chanel products but with a unique touch. Yes, there were some inconsistencies in shades, but the buildable nature made it fun to experiment with different looks. The Blush Lightly and Petal shades added a soft, natural glow to my cheeks, but it was the foundation that truly impressed me. Initially flawless, it did face some challenges in warm weather, requiring a bit of finesse to keep it looking fresh. As for the highlighter, its subtle shimmer was a delight, although it needed a matte base to truly stand out. The eyeshadow palettes, touted as refillable, were a joy to play with. The Lurex eyeshadow formula was divine, but the limited product quantity was a slight downside. The cleanser, while effective, did come at a premium price tag; however, its quality justified the cost. Despite the occasional hiccup, Lisa Eldridge's products have found a special place in my heart. And as for customer service, I experienced nothing but professionalism and care. The team's responsiveness and dedication truly set them apart in the industry. I would highly recommend Lisa Eldridge to any makeup enthusiast looking for quality products and exceptional service. Thank you for this wonderful experience!
C chloe
206 days ago

A Heartfelt Encounter with Excellence: Lisa Eldridge’s Unparalleled Customer Service

Embarking on my online beauty journey, I stumbled upon the gem that is lisaeldridge.com. Little did I know that beyond the exquisite products lay a team embodying exceptional care and compassion. When a skincare product triggered an allergic reaction, my anxiety turned to relief as Lisa Eldridge’s team swiftly processed a refund with genuine empathy and efficiency. Every interaction felt like a conversation with a trusted friend, showcasing a level of understanding and support that is truly unparalleled in today’s fast-paced world of e-commerce. It was evident to me that each email response was not just a transaction, but a genuine extension of Lisa’s ethos of warmth and authenticity. Experiencing such exceptional customer service is a rarity, making it all the more deserving of praise. To Lisa Eldridge's team, I extend my heartfelt gratitude for not only addressing my concerns promptly but also for restoring my faith in the beauty community’s dedication to its customers. Thank you for being a shining example of customer service excellence!
J Jasmina
253 days ago

Unparalleled Elegance Hindered by Resizing – A Heartfelt Review

As a devoted patron of lisaeldridge.com, I am compelled to share my recent experience with resizing jewelry from their exclusive collection. The allure of their exquisite silver rings enticed me to make a significant investment, despite the premium price tags - a decision I initially celebrated. My encounter took an unfortunate turn when I opted to resize the Eva ring, a decision driven by a desire for a perfect fit. Although the customer service team graciously accommodated my request, the end result left much to be desired. Upon its return, I harbored doubts about the effectiveness of the resizing process, prompting me to seek clarification through visual evidence. While the staff substantiated the alterations with persuasive images, my instincts persisted, urging me to reorder the same ring albeit with a forfeited return option. Upon receiving the modified ring, my apprehensions materialized. The once elegant piece felt disconcertingly fragile, its delicate form struggling to maintain the original roundness that initially captivated me. Unlike its unaltered companions, this ring bore the unfortunate consequence of being easily manipulated, an unwelcome deviation from the promised quality. Regrettably, subsequent attempts to address these concerns with lisaeldridge.com's customer service were met with denial, despite compelling photographic evidence showcasing the stark contrast in durability between the resized ring and its untouched counterparts. This discrepancy in quality has cast a shadow over what was meant to be a cherished addition to my collection, tarnishing the overall experience with a veil of disappointment. With a heavy heart, I caution future patrons against the perils of resizing jewelry from lisaeldridge.com, a process that, in my experience, falls short of preserving the beauty and integrity of their exquisite pieces. May this serve as a poignant reminder to prioritize craftsmanship and accountability in all our endeavors to preserve the essence of true elegance.
C Cathy Dastoor
283 days ago

Transformative Beauty Experience at Lisa Eldridge’s Counter: A Grateful Visitor’s Testimonial

During my recent trip to the UK, I had the pleasure of visiting Lisa Eldridge's counter at Selfridges. There, I had the life-changing opportunity to meet Kathy, a true gem in the world of makeup artistry. Kathy's expertise and passion for her craft shone through as she effortlessly matched my foundation and curated a stunning new color palette for me. Not only did Kathy work her magic on me with finesse, but she also went above and beyond by stepping outside with me to ensure the colors harmonized perfectly in natural light. Her dedication to providing personalized and authentic service truly stood out, as she never once made me feel pressured to make a purchase. I am beyond grateful for Kathy's exceptional skills and the warm hospitality extended by her team. My visit to Lisa Eldridge's counter was not just about makeup; it was a transformative beauty experience that left me feeling radiant and confident. A heartfelt thank you to Kathy and the entire team for their outstanding service and expertise. 💕
F Fatima Lopez Illan
326 days ago

Transformative Beauty Experience at Lisa Eldridge: A Mix of Quality Products and Exceptional Service!

From the moment I stepped into the Lisa Eldridge pop-up at Selfridges, I was immersed in a world of beauty and luxury. The products were not only top-notch but also curated meticulously to suit every skin tone and type. However, what truly set this experience apart was the exceptional customer service provided by Kathy, the talented makeup artist. Kathy's warmth and expertise shone through as she patiently listened to my preferences and skin concerns. Her personalized recommendations and application techniques not only accentuated my features but also left me feeling confident and radiant. Each product she introduced me to was like a hidden gem waiting to enhance my beauty routine. Furthermore, Kathy's willingness to share valuable tips and tricks showcased her dedication to ensuring that customers not only look their best but also feel their best. Her passion for beauty was infectious, making the entire encounter unforgettable and inspiring. In a world where customer service can make or break an experience, Lisa Eldridge's team, exemplified by gems like Kathy, truly stands out. Their commitment to not just selling products but creating beauty transformations sets them apart in the industry. My visit to Lisa Eldridge was truly a 10/10 experience, thanks to the winning combination of quality products and exceptional service.
K Kiran
394 days ago

Absolutely Flawless Experience!

Let me share my heartfelt experience with lisaeldridge.com. During the festive season, a dear friend surprised me with a selection of products from Lisa Eldridge, and oh, what a treat it was! Among the gems I received, the Elevated Glow Highlighter caught my eye instantly, leaving my skin looking radiant and luminous. The Lucent Lipstick in Kitten Mischief became an instant favorite, its formula applying like a dream and staying put beautifully. Now, let's talk about the Velvet Sorcery Lipstick – the color is simply divine, a true standout! Although incredibly pigmented, I must admit that it felt a tad drying on my lips. While the luxurious packaging added to the overall experience, I noticed a slight wobbling in the velvet lipstick, prompting me to use a lip brush for more precision. Despite this minor drawback, Lisa Eldridge's products exude excellence in every aspect. From the impeccable customer service to the anticipation of forthcoming launches, the brand's commitment to quality shines through. I eagerly await the unveiling of new creations, knowing that each product will be crafted with the same attention to detail and passion that makes Lisa Eldridge stand out among the rest.
E Emma Spencer
397 days ago

Transforming My Makeup Collection with Lisa Eldridge’s Lipsticks but Eyeshadows Fell Flat

After being impressed by Lisa Eldridge's stunning lipsticks, I eagerly ventured into her eyeshadow palettes, hoping for a seamless transition. Alas, my excitement turned into disappointment as I tested Muse and Myth. The eyeshadows fell short of my expectations, proving to be a pricey misstep in my makeup journey. As a seasoned Beauty Therapist familiar with top-tier brands like Chanel and Dior, I was disheartened by the lackluster quality. The need to vigorously 'rub' the shadow to achieve minimal pigmentation left me underwhelmed. Despite my regret in missing the return deadline, I found solace in sharing my experience to help others navigate their beauty choices with clarity.
K KS
439 days ago

An Unforgettable Experience: Lisa Eldridge’s Exceptional Service Shines Bright

Embarking on my virtual journey with lisaeldridge.com opened doors to a world of unmatched customer care. Residing outside the UK, navigating through the online platform was a breeze, unveiling an array of uniquely dazzling lipstick and eye-shadow hues. Enthralled by the vibrancy of the insanely saturated lipstick and the allure of the liquid lurex eye-shadow, I found myself embracing the essence of true elegance. While the lipgloss didn't elicit wild excitement, it maintained a standard of quality that blended seamlessly into my routine. What truly set this experience apart was the unparalleled customer service that Lisa Eldridge's team offered. Reaching out through Instagram, I was met with prompt and invaluable assistance each time, creating a sense of utmost satisfaction. Furthermore, the swift delivery service employed by the company ensured that my coveted packages arrived at my doorstep within a mere two days, exceeding all expectations. As a regular consumer appreciating premium products, the seamless transition from online allure to real-life perfection was a delightful surprise. The harmonious coherence between the captivating colors on the website and the actual products underscored a commitment to excellence that resonated deeply with me. In essence, my interaction with lisaeldridge.com transcended the boundaries of conventional customer service, leaving an indelible mark of excellence and reliability that sets a benchmark for all future endeavors. Lisa Eldridge's dedication to quality and customer satisfaction has truly illuminated my beauty journey, making it an unforgettable and enriching experience.
M Maria
480 days ago

The Love-Hate Relationship with lisaeldridge.com: A Detailed Review

Upon exploring the world of lisaeldridge.com, I have found myself entangled in a love-hate relationship with Lisa's products. Let me delve into the nuances of my experience to provide you with an honest assessment. Firstly, the velvet lipsticks, while boasting captivating colors, left me with mixed feelings. Without a lip treatment base, I found them to be drying. Yet, the allure of the shades keeps me coming back for more, a guilty pleasure indeed. Moving on to the new eyeshadows, I must admit, I was underwhelmed by their staying power compared to alternatives on the market. Despite this setback, my admiration for Lisa's color selection remains unwavering. The memory of the cream blush launch resurfaces, with its delightful color yet marred by faulty packaging. The tube's premature breakage after a mere week left me disheartened, highlighting the importance of product durability. However, amidst these highs and lows, Lisa's Foundation emerges as a standout performer. Its impeccable shade range, especially catering to my fair complexion with shade no.1, is a rare find in the beauty realm. Though packaging gripes persist, the Foundation's non-staining quality under masks has won me over. In the quest for sustainability, a query lingers - is any of Lisa's packaging recyclable? This question encapsulates the growing environmental consciousness in beauty consumption, a factor to ponder when investing in beauty products. On a brighter note, the exceptional customer service, whether online or at the charming pop-up stores in London, has left a lasting impression on me. This personal touch adds a valuable layer to the overall brand experience. Navigating the price point, I acknowledge the premium cost of £25 for a lipstick, albeit compared to Chanel's £35 counterparts. A word of advice echoes in my mind - exercise restraint, opt to test one item or color initially, and let the product prove its worth before splurging on a larger scale. In conclusion, lisaeldridge.com presents a captivating array of products with their own virtues and flaws. It's a journey of trial and error, a process of discovering gems amidst the rough patches. Approach with discernment, savor the wins, and learn from the misses.
M Marcelina Golińska
488 days ago

Above and Beyond: A Tale of Exceptional Customer Care

Diving deep into my experience with lisaeldridge.com, I can't help but marvel at the exceptional customer service I received. Amidst the chaos of a lost parcel, the team at Lisa Eldridge not only listened to my concerns but also took swift action to rectify the situation. Despite the initial setback of the package being delivered to the wrong address, their unwavering dedication shone through. After facing a dead end with the courier, I reached out to their support team, and that's when the real magic happened. Sophie, Darci, and the rest of the team immediately sprang into action, ensuring that a new parcel was swiftly arranged for me. Their proactive approach and genuine concern for my predicament truly set them apart. In a world where customer service often falls short, Lisa Eldridge's team goes above and beyond, exemplifying what true care and dedication look like. A heartfelt thank you to Sophie, Darci, and the entire team for turning a stressful situation into a shining example of stellar service.
I IW
528 days ago

Unparalleled Service and Exceptional Expertise at Covent Garden Store

Diving into my experience at lisaeldridge.com, I am thrilled to award a resounding five stars to the staff at the Lisa Eldridge shop in Covent Garden, London. The standout mention goes to Mirna, whose expertise and warmth transformed our shopping trip into a memorable beauty consultation. Mirna's dedication shone through as she guided both my friend and me in selecting the perfect products tailored to our needs. Going above and beyond, she even ventured outside for a foundation match, ensuring our choices were flawless in natural light. This level of personalized care starkly contrasted with a lackluster encounter earlier at Liberty's, making Lisa Eldridge's store a beacon of exceptional service. As I adorned my new matte lipstick today, I reveled in its quality and suitability, courtesy of Mirna's recommendations. With such a stellar experience, I eagerly anticipate my next visit to this store, where expertise meets excellence.
J Jane Rochfort
578 days ago

Unmatched Radiance: A Foundation Revolution

Embracing my journey through makeup over five decades has been a quest for the perfect foundation, until I stumbled upon lisaeldridge.com. Lisa's lipsticks enchanted me, but it was her foundation that swept me off my feet. The seamless match to my skin tone was unparalleled, a blend so natural and radiant that it felt like a second skin. Lisa, you are undeniably the Guru of the cosmetic world, redefining beauty standards with each product you unveil. Thank you for revolutionizing my makeup routine and boosting my confidence with your unparalleled creations.

Introduction

Lisa Eldridge is a renowned makeup artist with years of experience and a vast knowledge of the beauty industry. Her website, lisaeldridge.com, is a go-to destination for makeup enthusiasts looking for top-notch products, expert advice, and valuable beauty tips. In this editorial review, we will delve into various aspects of the website to help you determine whether it is a great resource for your beauty needs.

Pros and Cons

Pros: - High-quality products curated by Lisa Eldridge herself - Expert tutorials and beauty tips provided by a renowned makeup artist - User-friendly website with easy navigation - Engaging and informative blog content - Fast and reliable shipping options Cons: - Limited product selection compared to larger beauty retailers - Higher price range for some items - Returns and exchanges may involve additional shipping costs

User Experience

Lisa Eldridge's website offers a user-friendly experience with a clean and visually appealing design. The website is easy to navigate, allowing users to explore different sections effortlessly. Each product is displayed with clear images, detailed descriptions, and reviews, enabling users to make informed purchasing decisions. Additionally, the website provides a seamless checkout process, ensuring a smooth user experience.

Pricing and Value for Money

The pricing on lisaeldridge.com can be considered higher compared to mass-market beauty retailers. However, the focus is on providing high-quality products that deliver outstanding results. Customers can trust the curated selection offered by Lisa Eldridge, knowing that each product has been carefully chosen for its performance and value.

Customer Service

Lisa Eldridge's website prioritizes excellent customer service. They have a dedicated customer support team that promptly assists customers with any inquiries or issues. Their commitment to customer satisfaction is evident in the positive feedback from customers who appreciate the helpful and responsive support.

Product Quality and Selection

The products available on lisaeldridge.com are of exceptional quality. Lisa Eldridge collaborates with reputable brands that share her commitment to excellence. Although the product selection is not as extensive as some larger beauty retailers, the curated collection ensures that every item is hand-picked and meets Lisa's standards.

Website Usability

The website is designed to be user-friendly, providing easy navigation and an intuitive interface. Users can effortlessly browse through different product categories and find detailed information about each item. The website also features a search bar that allows users to quickly find specific products or articles. Overall, the website's usability enhances the shopping experience.

Returns and Exchanges

While Lisa Eldridge aims for customers to be satisfied with their purchases, returns and exchanges may incur additional shipping costs. It is advisable for customers to review the return policy to understand the specific procedures and costs associated with returning or exchanging items.

Promotions and Discounts

Lisaeldridge.com occasionally offers promotions and discounts. Customers can stay updated on these offers by subscribing to the website's newsletter or following Lisa Eldridge's social media channels. These promotions provide an opportunity to purchase high-quality products at discounted prices.

Reputation

Lisa Eldridge has a strong reputation as a renowned makeup artist and industry expert. Her expertise, combined with the high-quality products available on her website, has garnered trust and praise from customers and beauty enthusiasts worldwide. The positive reputation of both Lisa Eldridge and her website adds credibility and trustworthiness to the overall brand.

Payment Options

Lisaeldridge.com offers various secure payment options to ensure a convenient and safe checkout process. Customers can choose to pay with major credit cards or select alternative payment methods such as PayPal, providing flexibility and ease of use.

Loyalty Programs

Currently, lisaeldridge.com does not offer a specific loyalty program. However, customers can benefit from joining the website's newsletter to receive exclusive updates, promotions, and helpful beauty tips.

Customer Reviews

Customer reviews on lisaeldridge.com are overwhelmingly positive. Customers praise the quality and effectiveness of the products, the valuable beauty advice provided by Lisa Eldridge, and the exceptional customer service. These positive reviews further validate the trustworthiness and expertise of the brand.

Community Involvement

Lisa Eldridge actively engages with her community through her website and social media platforms. She encourages interaction through blog comments, YouTube channel comments, and social media discussions. Her willingness to connect with her audience fosters a sense of community and inclusivity.

Shipping and Costs

Lisa Eldridge's website offers fast and reliable shipping options. The shipping costs may vary depending on the customer's location and the chosen shipping method. It is advisable for customers to review the shipping costs and options during the checkout process for accurate information. In conclusion, lisaeldridge.com is an excellent resource for makeup enthusiasts seeking high-quality products, expert advice, and valuable beauty tips. With a user-friendly website, exceptional customer service, and a curated selection of products, Lisa Eldridge's website offers a trustworthy and authoritative platform for all your beauty needs. While the pricing may be higher and the product selection more limited compared to larger beauty retailers, the quality and expertise provided make it a worthwhile investment. By adhering to E-A-T guidelines, Lisa Eldridge delivers expertise, authoritativeness, and trustworthiness, making her website a top choice for beauty enthusiasts worldwide.