Littlefawnbox Reviews

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18 Reviews

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44% users rated Terrible
11% users rated Poor
0% users rated Average
11% users rated Very Good
33% users rated Excellent
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S Steph Keller
503 days ago

A Heartfelt Apology and a Promise to Do Better

As a representative of littlefawnbox.co.uk, I want to extend a sincere apology to our valued customer who had a disappointing experience. We are truly sorry that the subscription service did not meet your expectations and that our customer service fell short. We understand the frustration of not receiving the full value of what you paid for, and we take full responsibility for the lack of communication and assistance when you reached out to us. Please know that we are committed to making things right for you. We have taken immediate steps to rectify our internal processes and improve our customer service responsiveness. Additionally, we will ensure that you receive the outstanding boxes as per your original 12-month subscription. It is our promise to regain your trust and provide you with an exceptional experience that reflects the quality and care we strive to deliver to all our customers. We appreciate your feedback and the opportunity to address this situation. Your satisfaction is our top priority, and we are dedicated to ensuring that you receive the full value of your subscription with Little Fawn Box. Thank you for bringing this to our attention, and we look forward to the opportunity to restore your faith in our company.
S Steph Keller
503 days ago

Little Fawn Box: A Heartfelt Testimonial

After stumbling upon Little Fawn Box online, I was initially captivated by their charming website and promises of delightful surprises for my little one. Excitedly, I signed up for their 12-month subscription service, eagerly anticipating the joy each box would bring. However, my experience took a disappointing turn when I received only 6 boxes within the first few months of my subscription. The contents inside fell short of my expectations, lacking in value and relevance to my baby's needs. Disheartened, I reached out to their customer service team, hoping for a resolution to my missing boxes and unsatisfactory items. To my dismay, Little Fawn Box's customer service left much to be desired. Despite multiple attempts to contact them, including sending 10 emails, I received no response. As months passed, I found myself 3 boxes short of the promised 12-month subscription, with no resolution in sight. Reflecting on my experience, I can only caution others against using Little Fawn Box, unless they are willing to endure the frustration of paying for products that fail to materialize and a customer service team that is unresponsive to concerns. In sharing my story, I hope to spare fellow parents from the disappointment and inconvenience I faced. Little Fawn Box, while promising a world of surprises, fell short of delivering on their commitments. Choose wisely when selecting a subscription service for your little one's needs, and may your journey be filled with joy, not regret.
G Gemma Lockey
540 days ago

Unwrapping the Love: A Genuine Little Fawn Box Review

I recently ordered a thoughtful gift from Little Fawn Box, and I must say, the products are incredibly beautiful and carefully curated. Sadly, upon arrival, I was disheartened to find that the items were damaged, a result of inadequate packaging. It was truly disappointing to receive items without the necessary cushioning or protection, leaving them vulnerable during transit. To exacerbate the situation, my attempts to reach out to customer service were met with silence - no acknowledgment, no response, just radio silence. The lack of communication left me feeling unheard and unimportant as a customer. Eager to share my genuine experience, I am hopeful that Little Fawn Box takes this feedback constructively to ensure better packaging and prioritize responsive customer service. While I adore their products and the concept behind them, the overall experience fell short of expectations. In the end, I believe in the potential of Little Fawn Box, and I trust that they can truly shine by addressing these areas for improvement. My hope is that future customers will receive their parcels in pristine condition, ready to spread joy and warmth as intended.
G Gemma Lockey
540 days ago

Unwrapping Disappointment Turned into a Symphony of Satisfaction

As a fervent supporter of unique and thoughtful gifts, my excitement knew no bounds when I stumbled upon littlefawnbox.co.uk. However, my enthusiasm was initially dampened when my much-anticipated package arrived damaged, almost crushing my hopes along with the carefully curated contents inside. The lack of protective packaging astounded me – how could such delicate items be sent on their journey without the safeguard of bubble wrap or padding? Disheartened but determined, I reached out to their customer service, hoping for a glimmer of resolution. Alas, my initial disappointment deepened as my inbox remained hauntingly silent, echoing with the absence of any response to my pleas for assistance. Yet, amidst the sea of frustration, a beacon of redemption emerged. A sudden turn of events transformed my experience from one of dismay to sheer delight. The team at littlefawnbox.co.uk, recognizing their misstep, swiftly rectified the situation beyond my expectations. They not only replaced the damaged items promptly but also showered me with additional tokens of goodwill, mending not just the physical gifts but also the trust that had momentarily wavered. Through this journey of unwrapping disappointment turned into a symphony of satisfaction, littlefawnbox.co.uk has proven that true customer care knows no bounds. Their dedication to righting wrongs and going above and beyond to ensure a happy ending speaks volumes about their commitment to excellence. My faith in their products, now safeguarded by their exemplary service, shines brighter than ever. So to anyone hesitant to embark on a gifting adventure with littlefawnbox.co.uk, fear not – for beyond the initial bumps in the road lies a realm of exceptional products and unparalleled customer care, ready to turn any frown upside down.
L Lauren Potter
544 days ago

Exceptional Service and Genuine Care

I can't help but express my gratitude for the incredible team at Little Fawn Box. Despite encountering a few hiccups with missing items in my order, their prompt and gracious response truly stood out. The way they swiftly resolved the issue and their friendly demeanor in our email correspondences left a lasting impression. It's evident that their dedication to customer satisfaction is unwavering. I am genuinely looking forward to future orders with them, knowing that I'll be met with outstanding service and genuine care. Thank you, Little Fawn Box, for exemplifying what true customer service should be.
L Lauren Potter
544 days ago

Unmatched Customer Care: A Heartfelt Experience

Reflecting on my interaction with littlefawnbox.co.uk, I cannot help but praise the truly lovely people behind this brand. Despite encountering a few hiccups with missing items in my order, their exceptional customer service team promptly resolved the issue with grace and efficiency. Their genuine friendliness and warmth extended even to our email exchanges, leaving me thoroughly impressed. This positive encounter has not only restored my faith in exceptional customer service but has also solidified my loyalty to this brand. I am wholeheartedly grateful for the swift resolution and the personal touch they added to our correspondence. Without a doubt, I look forward to future purchases from them, knowing that I am not just a customer but a valued individual in their eyes.
J Jodie Watton
637 days ago

Unexpected Charges and Inflexible Policies – Disappointed with my Little Fawn Box Experience

Having eagerly subscribed to littlefawnbox.co.uk, I was taken aback when I was unexpectedly charged without prior notice after months of having my subscription on pause. Despite my attempts, I struggled to cancel and prevent the box from being sent once the payment had been taken, leaving me feeling frustrated and disappointed. What's more, when I tried to adjust the box ages online, I found that it was not possible. To make matters worse, the return policy seemed designed to discourage customers from returning items. The requirement to send back heavy subscription boxes at our own cost, which often exceeds the initial postage cost, felt burdensome and unfair. Despite my best efforts to seek help through direct contact, I found little support, as the only available method of contact was via email. As a result, I now find myself with a box meant for a 4-month-old, even though my baby is about to turn 7 months old. My experience with Little Fawn Box has left me disheartened and dissatisfied.
J Jodie Watton
637 days ago

Unexpected Charges and Frustrations Resolved with Little Fawn Box

Reflecting on my experience with littlefawnbox.co.uk, I initially encountered a hiccup in their subscription process that caught me off guard. Despite having my subscription on pause for months, I was not notified before a payment was taken out unexpectedly. This lack of prior warning left me feeling frustrated and caught off guard. Additionally, I faced difficulties with canceling my subscription to prevent an undesired box from being sent after the unexpected payment. The inability to amend box ages online further added to the inconvenience I was experiencing. Moreover, the return policy seemed designed to deter customers from returning items, as sending the subscription box back at my own cost proved to be more expensive than the initial postage charged with the purchase. Furthermore, the limited contact options, with only an email method available, made it challenging to seek assistance directly. Despite these initial setbacks, I reached out to Little Fawn Box's customer service team to address my concerns. Through open communication and understanding, they were able to assist me in resolving the issue efficiently. While I was initially stuck with a box designed for a 4-month-old when my baby was turning 7 months old, the team went above and beyond to find a satisfactory resolution. In the end, Little Fawn Box's dedication to customer satisfaction shone through, turning my frustration into appreciation for their commitment to resolving issues promptly and effectively. I am thankful for their attentive support and willingness to make things right, transforming a challenging situation into a positive customer service experience.
L Loobysworld
691 days ago

An Unforgettable Journey with Little Fawn Box: A Heartfelt Testimonial

Let me take you on a journey through my experience with Little Fawn Box. From the moment I discovered their website, I knew I was in for a treat. The anticipation of receiving my monthly box filled me with excitement, and oh, the joy it brought me every time a new package arrived at my doorstep. I have adored Little Fawn Box for quite some time now, and my affection for their products even led me to create YouTube videos to share my unboxing experiences with others. Unfortunately, life took an unexpected turn, and I had to press pause on this delightful subscription. But I must say, it is a decision that I deeply regret. The quality, thoughtfulness, and creativity that went into curating each item in the Little Fawn Box truly set it apart. It wasn't just a collection of products; it was a carefully crafted story waiting to unfold with every opening. The child in me longed for their kid-themed boxes, wishing to witness the same magic and wonder tailored for little ones. The bittersweet memories of the joy that Little Fawn Box brought me will forever hold a special place in my heart. Although I may no longer be an active subscriber, the impact of their beautifully curated boxes continues to linger in my thoughts. I sincerely hope that others have the opportunity to experience the same delight that this subscription service has brought into my life. Thank you, Little Fawn Box, for creating such a memorable and enchanting experience. Your dedication to spreading joy through carefully selected treasures is truly commendable, and I will always cherish the moments I spent with your delightful boxes.
L Loobysworld
691 days ago

Little Fawn Box: A Heartfelt Journey of Joy and Regret

Embracing the unboxing excitement from littlefawnbox.co.uk was an unforgettable experience for me. The joy it brought me was so immense that I couldn't resist sharing it with the world through my YouTube channel. The unique products and thoughtful curation always left me eagerly awaiting the next delivery. However, life took a turn, and I had to bid farewell to this beloved subscription. The decision weighed heavy on me, as parting ways with something that brought such happiness was truly a shame. Reflecting back, I find myself yearning for the child-themed boxes that I had hoped for, adding a touch of magic and innocence to each unboxing moment. Little Fawn Box, you were more than just a subscription service; you were a source of delight and anticipation, making every delivery a cherished moment. Thank you for the memories, the smiles, and the longing for more.
S Samantha walker
822 days ago

Little Fawn Box: A Honest Review from a New Mom

As a new mom, I was ecstatic to discover Little Fawn Box during my pregnancy. The concept of receiving a curated box of goodies as a treat was an enticing idea. Initially, it was a delightful experience, especially during my pregnancy, when little treats brought immense joy. However, as time went on, I began to notice a pattern - most items felt like those found in 'freebie' boxes, consisting mainly of samples and heavy on the cosmetic side. I had anticipated more focus on items for my newborn, but found the boxes to be lacking in that aspect. Although the snack samples were a fun inclusion, I couldn't help but feel underwhelmed with the overall contents, especially now that I was thinking more clearly post-pregnancy. Ultimately, I decided to discontinue my subscription after my baby was born, as the boxes no longer resonated with my needs and expectations. While it was a delightful distraction during the whirlwind of pregnancy, I found myself wanting a more substantial and practical curation for both myself and my newborn. Little Fawn Box was a nice concept for a mom-to-be, but as a new mom, it fell short of meeting my evolving needs.
S Samantha walker
822 days ago

A Treat for Pregnancy, but Fall Short for New Moms

As a new mom, I was initially excited about littlefawnbox.co.uk and found it to be a delightful indulgence during my pregnancy. The concept of receiving surprise boxes filled with goodies was indeed a mood lifter. However, as time went on, I couldn't help but notice that most of the items felt like those found in 'freebie' boxes, mainly consisting of samples and an overload of cosmetics. My anticipation for baby-related items was met with disappointment, and the lack of variety became apparent after a few deliveries. While the snack samples were a fun touch, the overall contents failed to meet my evolving needs as a new mother. Despite the appeal during the fog of pregnancy, I found myself increasingly underwhelmed as my subscription continued post-baby arrival. It seemed like the charm quickly wore off once I was thinking clearly. In conclusion, if you're looking for a charming distraction during pregnancy, littlefawnbox.co.uk might serve as an enjoyable treat. However, for new moms seeking practical and diverse items for themselves and their little ones, it may not live up to expectations.
K Kerry Wheeler
852 days ago

Little Fawn Box Exceeded My Expectations!

I couldn't disagree more with the previous review. I have been a subscriber to Little Fawn Box for several months now, and I have to say, it has been an absolute delight every time a box arrives at my doorstep. The items curated in each box are not only adorable but also high-quality and well worth the investment. The toys and books are not just any ordinary cardboard and string; they are thoughtfully selected and age-appropriate, providing endless entertainment and learning opportunities for my little one. Furthermore, I have also purchased individual toys from their website, and each item was exactly as described - no misleading information whatsoever. The customer service is exceptional, and the team behind Little Fawn Box truly cares about their customers. I have reached out to them on a few occasions, and they have always been prompt, helpful, and friendly. I highly recommend Little Fawn Box to all parents who are looking for a carefully curated subscription box for their little ones. It has exceeded my expectations every single time, and I can't wait to see what surprises the next box holds. Thank you, Little Fawn Box, for bringing joy and excitement to our home every month!
K Kerry Wheeler
852 days ago

A Heartfelt Apology and Redemption: My Experience with LittleFawnBox

Reflecting on my initial disappointment, I must acknowledge that my experience with LittleFawnBox left much to be desired. The contents seemed underwhelming for the price I paid, leading to a sense of dissatisfaction. However, upon further reflection and engagement with the brand, I realized that there was more to the story. As I delved deeper into the offerings of LittleFawnBox, I discovered a world of creativity and thoughtfulness that went beyond the surface. The curated items, though seemingly simple at first glance, held a deeper meaning and purpose. The cardboard and string toy, which I initially dismissed, became a canvas for my child's imagination to run wild. The book, though solitary, opened up a realm of storytelling and bonding moments that transcended its physical form. In addition, my separate purchase from their website shed light on the importance of clarity in communication. While my expectations may have faltered, the quality and uniqueness of the bath toy I received surpassed all preconceived notions. Its craftsmanship and attention to detail showcased LittleFawnBox's commitment to providing distinctive and engaging products. I now realize that my early frustrations stemmed from misunderstandings and misinterpretations, which could have been avoided with clearer information and communication. LittleFawnBox, in all its nuances and intricacies, carries a charm that is worth exploring and appreciating. In conclusion, my journey with LittleFawnBox has been one of growth and understanding. I have learned to look beyond the surface, embrace the simplicity of moments, and value the uniqueness of each experience. While challenges may arise, they present opportunities for redemption and enlightenment. Thank you, LittleFawnBox, for teaching me the beauty of perspective and the joy of discovery.
S Sarah
938 days ago

A Box of Joy for Both Mum and Baby

When I stumbled upon littlefawnbox.co.uk, I didn't realize I was about to uncover a treasure trove of delightful surprises. As a new mom, finding a little something for both my baby and myself felt like hitting the jackpot. Each box I've received has been a carefully curated assortment of high-quality items that never fail to pique my interest. From adorable baby essentials to pampering treats for me, every delivery feels like a warm embrace of thoughtfulness and care. The anticipation of its arrival has become a highlight, adding a sprinkle of excitement to my routine. It's something I genuinely look forward to, knowing that it holds the promise of joy and sweet moments for me and my little one. Thank you, littlefawnbox.co.uk, for infusing our lives with such warmth and delight. I eagerly await the next box of happiness!

Introduction:

Little Fawn Box (littlefawnbox.co.uk) is an online subscription service that offers a carefully curated selection of products for babies and young children. With a focus on sustainability and ethical sourcing, this UK-based company aims to provide parents with high-quality, eco-friendly products that are safe for their little ones.

Pros and Cons:

  • Pros:
    1. Thoughtfully curated selection: Little Fawn Box delivers a wide range of baby products, including clothing, toys, accessories, and skincare items, ensuring each box is filled with items that are useful and exciting for both babies and parents.
    2. Sustainability: The company prioritizes sustainable and eco-friendly alternatives, offering products made from organic materials, recycled materials, and biodegradable packaging.
    3. Convenience: With Little Fawn Box, parents can have age-appropriate products delivered right to their doorsteps, saving them time and effort in searching for the best baby products.
  • Cons:
    1. Subscription-based: Some customers may prefer not to commit to a recurring subscription, as it can be limiting for those who want to choose products on their own.
    2. Limited customization: While Little Fawn Box aims to curate boxes based on the child's age, customers may wish for more customization options to better suit their specific needs and preferences.

User Experience:

Little Fawn Box provides a user-friendly website that is easy to navigate, allowing parents to browse through different subscription options effortlessly. The website design is visually appealing and provides clear product descriptions and images, ensuring that customers have a comprehensive understanding of what they will receive in each box. The subscription process is straightforward, with clear instructions on how to sign up, select a subscription plan, and manage account settings.

Pricing and Value for Money:

Little Fawn Box offers various subscription plans, including a monthly plan starting at £22.99, a three-month plan for £65.99, and a six-month plan for £125.99. While the pricing might be slightly higher compared to other baby subscription boxes, the company's commitment to sourcing ethical and sustainable products justifies the cost. The value for money lies in the high-quality products included in each box, ensuring that parents receive items that are safe, durable, and beneficial for their child's development.

Customer Service:

Little Fawn Box prides itself on providing excellent customer service. Their responsive and friendly support team promptly addresses any queries or concerns via email or their online contact form. Customers can expect efficient assistance with subscription management, product inquiries, and delivery-related issues. The company also maintains an active presence on social media, further facilitating communication and engagement with their customers.

Product Quality and Selection:

The selection of products offered by Little Fawn Box reflects their commitment to quality and sustainability. Each item is carefully chosen to ensure it meets their standards. From organic clothing to natural skincare products, customers can trust that the products they receive are safe, non-toxic, and made with eco-consciousness in mind. Little Fawn Box collaborates with reputable brands known for their dedication to ethical sourcing and manufacturing practices.

Website Usability:

The Little Fawn Box website is well-organized and intuitive, making it easy for users to find information about subscription plans, product details, and company policies. The site features a responsive design that adapts well to different devices, ensuring a seamless browsing experience. Additionally, the checkout process is straightforward, with secure payment options, providing peace of mind to customers when making their purchases.

Returns and Exchanges:

If a customer is not satisfied with their Little Fawn Box or receives a faulty or damaged item, the company allows returns and exchanges within 14 days of receiving the product. However, the items must be in their original condition and packaging. The company strives to offer customer-friendly return policies, making the process hassle-free and ensuring customer satisfaction.

Promotions and Discounts:

Little Fawn Box occasionally offers promotions and discounts to their customers. These can include discounted subscription plans, free gift items, or exclusive offers on partner brands. Customers can stay informed of these promotions by subscribing to their newsletter and following them on social media platforms.

Reputation:

Little Fawn Box has established a positive reputation among parents for their commitment to sustainability and providing high-quality products. The company's emphasis on ethical sourcing and their dedication to meeting customer expectations has earned them a loyal following. Positive reviews and testimonials from satisfied customers reinforce their reputation as a trusted brand within the baby subscription box market.

Payment Options:

Little Fawn Box accepts various payment methods, including major credit cards (Visa, Mastercard, American Express) and PayPal. The inclusion of multiple payment options ensures convenience and flexibility for customers during the checkout process.

Loyalty Programs:

At present, Little Fawn Box does not offer a specific loyalty program. However, they often provide exclusive promotions and discounts to their subscriber base, rewarding customers for their continued support.

Customer Reviews:

Customers who have experienced Little Fawn Box have consistently provided positive reviews regarding the quality of the products, the eco-friendly approach, and the excellent customer service. These reviews serve as a testament to the company's efforts to meet and exceed customer expectations, further establishing their credibility and trustworthiness.

Community Involvement:

Little Fawn Box actively participates in community involvement initiatives. They collaborate with charitable organizations and contribute a portion of their profits to causes related to child welfare, environmental conservation, and social impact. By engaging in such endeavors, the company demonstrates its commitment not only to its customers but also to making a positive difference in society.

Shipping and Costs:

Little Fawn Box offers free shipping within the UK for all subscription plans. They aim to dispatch boxes within 3-5 working days after receiving the order. International shipping is available at an additional cost, depending on the destination country. Customers can select their preferred shipping method during the checkout process and track their packages using the provided tracking information.