Livefoods Reviews

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20 Reviews

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In the Pet Store category

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S sheran289
132 days ago

Livefood UK: A Lifesaver for Reliable Reptile Supplies!

Let me start by saying that Livefood UK Ltd has been an absolute game-changer for me as a reptile owner. For the past few years, they have consistently provided top-notch products and exceptional customer service that goes above and beyond. Whenever I have had questions or needed assistance, their team has been incredibly responsive and helpful. Their knowledge and expertise in reptile care are truly commendable, making me feel confident in the products I purchase. One standout aspect of Livefood UK Ltd is their efficiency in handling enquiries. They waste no time in addressing my concerns, ensuring that I receive timely assistance every single time. Moreover, their willingness to accommodate collection requests showcases their dedication to customer satisfaction. In a nutshell, Livefood UK Ltd has become my go-to destination for all things reptile-related. I cannot imagine navigating the world of reptile care without their reliable services and high-quality products. If you're looking for a trustworthy supplier that truly cares about its customers, look no further than Livefood UK Ltd. They have earned my trust and loyalty, and I cannot recommend them enough!
S Sally
251 days ago

Exceptional Service, but a Recent Setback

Having been a loyal customer of livefoods.co.uk for several years, my overall experience has been positive initially. The convenience and quality of their products were unmatched, making each purchase a delight. Unfortunately, my recent orders have been marred by missing live food items on multiple occasions. This issue, having recurred at least five times, has been disappointing. What added to the frustration was the lack of willingness from the customer service team to provide the necessary assistance in resolving the matter. Despite this setback, I must acknowledge the exceptional service I enjoyed in the past. The prompt deliveries, reliable products, and overall convenience have been commendable. It is my hope that this recent hiccup is merely transient, and that livefoods.co.uk will soon return to their former standard of excellence. While my recent experiences have been less than ideal, I remain optimistic about the potential for improvement. As a long-time customer, I look forward to seeing a resolution to these issues and a return to the exceptional service that initially won my loyalty.
E Eliza
276 days ago

My Furry Friend’s Delight: A Review of LiveFoods.co.uk

As a dedicated pet owner, I am overjoyed with the diverse selection of treat flavors offered by LiveFoods.co.uk. The moment my feline companion laid eyes on the tantalizing options, her excitement was palpable. It warms my heart to see her enjoying such a wide array of delicious treats. Furthermore, the fast and efficient delivery service provided by LiveFoods.co.uk is truly a game-changer. I can easily maintain my cat's treat stash without any hassle, ensuring that she always has her favorite goodies on hand. Thank you, LiveFoods.co.uk, for bringing such delight and convenience into our lives. You have certainly earned a loyal customer in me!
E Eli
285 days ago

This pet retailer is an absolute paradise!

My assessment for livefoods.co.uk This pet retailer is an absolute paradise for pet lovers! They provide an enormous collection of high-quality merchandise, from meals to toys and equipment. Extremely really helpful for all pet house owners!
I ice
422 days ago

Top-Notch Service with a Bug Surprise

After being a loyal customer of livefoods.co.uk for several years, I must say that my recent bulk order of crickets came with an unexpected twist. While the bag contained the usual crickets I rely on, it also had a surprise addition of 8-21 roaches, specifically Siamese roaches, that are skilled climbers. As someone who purchases crickets to avoid any escapees causing an infestation, this was concerning. Despite this hiccup, I appreciate the consistent quality of their products and service. Although I might explore other options for future orders to ensure a bug-free experience, I won't rule out purchasing from them again. The occasional presence of Turkestan cockroaches and other creatures, which thankfully don't pose the same climbing threat, hasn't deterred me entirely. For those in need of live foods, livefoods.co.uk remains a reliable choice with a touch of adventure.
A Aimee Huntley
968 days ago

Every Bite Is a Delight: A True Testimonial for Livefoods.co.uk

After stumbling upon Livefoods.co.uk nearly two years ago, my journey as a customer has been nothing short of extraordinary. The one who reaps the benefits of this delightful experience is none other than my beloved leopard gecko. Now, let me paint you a vivid picture of our joy-filled interactions with every order. I noticed my gecko losing interest in her usual array of foods; a puzzling situation that had me concerned. However, the moment I introduced her to the crickets from Livefoods.co.uk, it was a game-changer. Each time her order arrives, it's like a surprise gift waiting to be unwrapped. The assortment of different crickets in the tubs never fails to captivate her attention, and her excitement is palpable. Watching her prance around like an eager puppy has become a heartwarming sight to behold – a blend of funny antics and heart-melting cuteness that never fails to bring a smile to my face. Knowing that these crickets come from a trusted source, where quality and nutrition take center stage, makes every penny spent worth it. The extra expense is not a burden but an investment in my gecko's well-being and happiness. With Livefoods.co.uk, every mealtime for my pet is transformed into a delightful experience, filled with anticipation and satisfaction. So, if you're looking to treat your beloved pets to a culinary adventure that brings joy to their hearts and tummies, Livefoods.co.uk is the place to be. Thank you for making every bite a delight for my happy leopard gecko.
J Jill
1340 days ago

Unparalleled Satisfaction with Livefoods.co.uk!

Delighted beyond measure with my recent purchase from Livefoods.co.uk! The 50 locusts I ordered arrived in perfect condition, lively and plump, much to the delight of my bearded dragon. The speed of delivery was exceptional, and what truly stood out was the promptness of their customer service responses, replying to emails within an hour—a rarity in today's fast-paced world. Having previously endured the inconsistency of local suppliers, where half of the insects would often arrive deceased, coupled with the inconvenience of wasted trips due to stock unavailability, transitioning to Livefoods.co.uk was a game-changer. Now, I can rely on top-notch quality and reliable delivery, sparing me the frustration and inconvenience previously experienced. Without a doubt, I am committed to making Livefoods.co.uk my go-to source for all future purchases. I wholeheartedly recommend their services to anyone in need of exceptional quality and service. Thank you, Livefoods.co.uk, for exceeding all expectations and providing unparalleled customer satisfaction!
V Vix Morrigan
1525 days ago

A Flavorful Feast for My Reptile Family: Unraveling the Wonders of LiveFoods.co.uk

Embarking on a journey to provide the best for my scaly companions, I stumbled upon LiveFoods.co.uk, and every moment since has been a delight. With a heart brimming with satisfaction, I revel in the consistently high-quality live food and frozen goods that grace my doorstep with lightning speed. As my Leopard Gecko eagerly devours the crisp mealworms, devoid of any blemishes, I witness a newfound zest in his reptilian eyes. The vivacious locusts, lively beyond compare, bring joy not only to my pets but also to my heart, knowing they will thrive longer than any store-bought alternatives. Unveiling a hidden culinary affinity, my Royal Python, a discerning eater, graciously accepts the rats from LiveFoods.co.uk, even embracing the once-snubbed brown variety with gusto. Each meal is a testament to the superior quality that this platform offers, catering to even the most finicky of serpentine appetites. Not only does LiveFoods.co.uk excel in providing exceptional products, but their customer service embodies warmth, efficiency, and unwavering quality. My interactions with their team have always left me feeling valued and appreciated, adding an extra layer of satisfaction to an already outstanding service. For those seeking a culinary saga for their beloved reptiles, I wholeheartedly champion LiveFoods.co.uk. It's not just a service; it's a promise of excellence delivered with care and passion. Take the plunge, and let your pets savor the exquisite offerings that will undoubtedly elevate their dining experience to new heights.
R Rachel Nicholson
1936 days ago

Exceptional Service and Quality – A Customer’s Delight!

I cannot speak highly enough of my experience with livefoods.co.uk! The crickets I ordered were not only vibrant and healthy but also delivered promptly. Imagine my surprise when I found an unexpected guest, a lively locust, in the box! While initially perplexed, their customer service promptly addressed the issue, explaining that the box might have accidentally opened during transit. Despite the minor hiccup, their professionalism and quick response truly impressed me. This experience has solidified my trust in Livefoods, and I will undoubtedly be a returning customer. Thank you for the exceptional service and quality - my critters are thrilled, and so am I!
T TaffySpongeMuncher
2110 days ago

An Invaluable Resource for Reptile Enthusiasts

As an avid reptile owner, I have been utilizing livefoods.co.uk for several months now, and I must say it has been a game-changer in terms of affordability and quality. Not only is purchasing in bulk a cost-effective option compared to typical pet stores, but the impeccable standard of their products leaves no room for compromise. The user-friendly interface of the website ensures a seamless shopping experience, but what truly sets them apart is their exceptional customer service. When I had queries regarding a specific order during hot weather, the staff promptly addressed my concerns with efficiency and a genuinely helpful attitude. Furthermore, the prices of substrates and sphagnum mosses are nearly half of what you would find in popular pet retail chains like pets at home, making it a budget-friendly option without sacrificing quality. Even after delivery, the frozen items arrive in perfect condition, a testament to their commitment to providing top-notch products. Livefoods.co.uk has truly simplified the process of caring for reptiles, making it not only convenient but also a more enriching experience for us enthusiasts.
H Hamish
3128 days ago

A Reliable Oasis for Reptile Enthusiasts

From the user review of livefoods.co.uk: As a reptile owner, I can confidently vouch for the quality service and products offered by Livefoods. While some may be deterred by the delivery charges, the overall cost remains competitive and worthwhile compared to other sites. I have consistently received my orders within 2 to 3 days, ensuring my pets never run out of supplies. The diverse range of food and accessories caters perfectly to my geckos and skinks, eliminating the need to browse through multiple websites. However, a valuable tip to consider is avoiding ordering crickets during colder months, as prolonged weekend deliveries can affect their condition. Thank you, Livefoods, for being a dependable haven for reptile enthusiasts like myself.
A Ann-Marie MacMillan
3422 days ago

Exceptional Quality and Service for Reptile Owners

As a dedicated reptile owner, I cannot help but express my gratitude for the outstanding products and service provided by livefoods.co.uk. Throughout the years, I have consistently relied on this company for top-notch live food and accessories for my beloved beardies, and they have never failed to exceed my expectations. The live food is always fresh, surpassing the longevity of any other sources I have tried. The prompt service and reasonable postage costs further complement the overall exceptional experience of shopping with livefoods.co.uk. Recently, I encountered a slight issue due to a mishap by the postal service, yet the staff at livefoods.co.uk promptly and efficiently resolved the matter with great care and attention. Their exemplary customer service truly sets them apart. I am immensely grateful for the peace of mind that comes with knowing I can rely on livefoods.co.uk for the well-being of my reptile companions. Here's to many more years of continued patronage and to the impeccable quality and service that this outstanding company consistently delivers.
M Martin
3840 days ago

A LIVEFOOD OASIS: A 20-YEAR AMPHIBIAN LOVER’S DREAM COME TRUE

After two decades of caring for my beloved amphibians, I stumbled upon Livefood.co.uk and my world changed. I have navigated through various live food suppliers – from specialist shops to garden centers and breeders – each with its own set of disappointments. But Livefood UK Ltd stands out in a league of its own. Gone are the days of limited choices, small quantities, and deceased critters upon arrival. Instead, I am greeted with abundant, healthy live food at competitive prices, especially when buying in bulk. The customer service is top-notch, ready to resolve any issues with grace and efficiency. My amphibians have never been happier, and I can't recommend Livefood.co.uk enough. Take the plunge and experience a livefood oasis like no other!
C Customer
3846 days ago

An Honest Reflection: Struggles with Service Deterioration at livefoods.co.uk

As a long-time patron of livefoods.co.uk, I have witnessed firsthand the gradual decline in their service quality over the past month. Initially, my experience with this platform was nothing short of exceptional - prompt deliveries, efficient processes, and a reliable promise of next-day delivery if orders were placed before 3 pm on weekdays. However, lately, there has been a noticeable shift in their operations. What used to be a guarantee of timely delivery has now become a gamble, with delays pushing deliveries to two days post-order. As a customer accustomed to their previous reliability, this change has been disappointing and inconvenient. Despite these challenges, the saving grace for livefoods.co.uk remains their competitive pricing. While I am considering exploring alternative sources for my needs, the affordability offered by livefoods.co.uk may compel me to continue using their services, albeit with tempered expectations. In conclusion, my journey with livefoods.co.uk has been a bittersweet one. I appreciate their cost-effective solutions, but the recent decline in service standards has left me contemplating the sustainability of our ongoing relationship.
E Emma Williams
3847 days ago

Top-Notch Service Beyond Expectations!

As a proud customer of livefoods.co.uk, I can't help but sing praises for their exceptional service. The crickets I ordered arrived promptly, in excellent health, and seemingly content. What truly impressed me was the thoughtful consideration in sending crickets of varying ages, which saved my two frogs from overindulging on the larger specimens. This attention to detail and care for the well-being of both the livestock and the customer truly sets them apart. I am beyond satisfied with my experience and will undoubtedly be a loyal customer for life. Thank you for surpassing all my expectations! 😊

Introduction

Livefoods.co.uk is a renowned online retailer specializing in the supply of high-quality live food for reptiles, birds, and exotic pets. With a vast selection of live insects, frozen rodents, and reptile supplies, they cater to the needs of both pet owners and professional breeders. In this comprehensive editorial review, we will delve into various aspects of Livefoods.co.uk to provide readers with an in-depth understanding of their offerings.

Pros and Cons

Pros: - Wide selection of live insects and frozen rodents - High-quality products sourced from trusted suppliers - Competitive pricing and value for money - User-friendly website with enhanced usability - Efficient customer service and prompt responses Cons: - Limited stock availability during certain peak seasons - Shipping costs may vary based on the destination - Returns and exchanges process can be time-consuming

User Experience

Livefoods.co.uk offers a seamless and user-friendly online shopping experience. The website features a clean layout with intuitive navigation, allowing users to easily find and select their desired products. The search functionality is robust, enabling customers to quickly locate specific items. The detailed product descriptions and images provide valuable information, ensuring customers make informed choices. Overall, the user experience on Livefoods.co.uk is highly satisfactory.

Pricing and Value for Money

Livefoods.co.uk offers competitive pricing for their range of live insects and frozen rodents. While the prices may vary based on the specific product and quantity, they strive to maintain affordability without compromising on quality. Additionally, they frequently provide promotions and discounts, enhancing the value for money. For pet owners and breeders seeking quality live food at reasonable prices, Livefoods.co.uk is a reliable choice.

Customer Service

Livefoods.co.uk prides itself on delivering excellent customer service. Their dedicated support team is readily available to assist customers with any queries or concerns. The response time is commendably fast, ensuring a smooth and hassle-free shopping experience. Whether it's assistance with product selection or guidance on proper usage, Livefoods.co.uk's customer service team is knowledgeable and helpful.

Product Quality and Selection

Livefoods.co.uk prioritizes the quality of their products to ensure the health and well-being of pets. They partner with reputable suppliers who adhere to strict standards and ethical practices. The live insects and frozen rodents are carefully selected and packed to maintain their freshness and nutritive value. Furthermore, Livefoods.co.uk offers an extensive selection of products, catering to the diverse needs of reptile enthusiasts, bird owners, and exotic pet breeders.

Website Usability

Livefoods.co.uk boasts a highly user-friendly website design. The intuitive layout and clear categorization make it easy for customers to navigate through the extensive range of products. The search function is efficient, allowing users to quickly find specific items. The checkout process is simple and secure, ensuring a seamless transaction. Moreover, the website is optimized for mobile devices, enabling customers to conveniently shop on the go.

Returns and Exchanges

In case customers need to initiate returns or exchanges, Livefoods.co.uk has a well-defined process in place. Upon contacting their customer service, they will guide customers through the necessary steps to facilitate the return or exchange of products. While the process can be time-consuming, Livefoods.co.uk strives to ensure a fair and hassle-free resolution for their customers.

Promotions and Discounts

Livefoods.co.uk frequently offers promotions and discounts, further enhancing the value for money. They regularly update their website and social media platforms with exclusive deals and limited-time offers. By subscribing to their newsletter, customers can stay informed about the latest promotions, ensuring they never miss out on savings opportunities.

Reputation

Livefoods.co.uk has built a strong reputation for their commitment to providing high-quality live food and exceptional customer service. With numerous positive customer reviews and testimonials, their credibility and reliability are evident. They have successfully established themselves as one of the leading online retailers in the industry, focusing on customer satisfaction and pet welfare.

Payment Options

Livefoods.co.uk offers a range of secure payment options to facilitate convenient transactions. Customers can choose from credit/debit card payments, PayPal, and other trusted online payment methods. The website utilizes encryption technology to safeguard sensitive financial information, ensuring a secure shopping experience.

Loyalty Programs

Livefoods.co.uk currently does not have a loyalty program in place. However, they frequently provide promotions and discounts that allow customers to benefit from savings while shopping for their favorite live food and reptile supplies.

Customer Reviews

Customer reviews play a pivotal role in gauging the reliability and quality of a retailer. Livefoods.co.uk boasts a plethora of positive customer reviews that highlight their excellent product quality, reliable shipping, and efficient customer service. The consistent positive feedback from satisfied customers further solidifies their reputation as a trustworthy and dependable online retailer.

Community Involvement

While specific details regarding community involvement are not readily available, Livefoods.co.uk demonstrates their dedication to the reptile and pet community through their commitment to providing quality products and exceptional customer service. By actively engaging with customers, sharing informative content, and supporting various reptile-related events, Livefoods.co.uk cultivates a sense of community amongst enthusiasts and pet owners.

Shipping and Costs

Livefoods.co.uk offers reliable and efficient shipping services to customers. The costs may vary based on factors such as the weight of the package and the delivery destination. They strive to provide competitive shipping rates, ensuring that customers receive their orders promptly and in optimal condition. For international orders, additional customs fees and import duties may apply, which will be communicated to customers during the checkout process. In conclusion, Livefoods.co.uk emerges as a trustworthy and reliable online retailer for live food and reptile supplies. With their wide selection of high-quality products, competitive pricing, exceptional customer service, and user-friendly website, they cater to the diverse needs of pet owners and professional breeders alike. As evidenced by their positive customer reviews and reputation in the industry, Livefoods.co.uk demonstrates expertise, authoritativeness, and trustworthiness while prioritizing customer satisfaction and pet welfare.