Livi Reviews

Voted Good (4/5)

957 Votes

20 Reviews

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In the Health & Medical category

Pie-Chart Analysis

15% users rated Terrible
0% users rated Poor
5% users rated Average
15% users rated Very Good
65% users rated Excellent
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L Lesley MacNeil
55 days ago

Transformed My Healthcare Experience with Livi

When I stumbled upon Livi, I had exhausted all avenues for a face-to-face appointment at my local surgery. Feeling frustrated, I decided to give Livi a try – and it was a game-changer. The convenience and quality of service I receive every time I use Livi have exceeded my expectations. Thanks to Livi, I no longer dread seeking medical attention.
K Kath Moss
55 days ago

A Genuine Lifesaver

After hitting a roadblock with my own GP, I turned to livi.co.uk for help despite a slight delay in booking. Although the 4-day wait felt discouraging, the actual consultation turned the tables. The punctuality of the doctor and the comprehensive discussion that followed left me impressed. The doctor's decision to refer me for a hospital appointment was exactly what I needed at that moment. Looking back, the brief wait pales in comparison to the relief and solution I found through livi.co.uk. Sometimes, the best things are worth waiting for, and livi certainly proved to be a genuine lifesaver in my time of need.
J Jan Ennis-Clark
55 days ago

Restored Faith and Alleviated Concerns

As I reflect on my experience with livi.co.uk, I feel compelled to share the profound sense of relief and reassurance that engulfed me throughout the consultation. The opportunity to directly communicate with a knowledgeable doctor who attentively evaluated my concerns not only calmed my anxieties but also instilled a sense of hope for recovery. The personalized prescription provided me with a tangible solution to address my health issue, coupled with valuable advice to navigate any lingering challenges. This encounter with livi.co.uk truly restored my faith in telemedicine, leaving me with a newfound confidence in the power of virtual healthcare.
N Nichola Primrose
57 days ago

Empathetic Care When It Matters Most

As a patient on livi.co.uk, my journey began with hope and ended in frustration, only to be rescued by genuine care. Initially, I sought help online for a health concern, expecting a smooth process. Instead, I faced delays and miscommunication, leaving me feeling let down by the system. The doctor's oversight and subsequent unavailability added to my distress, making me question the effectiveness of virtual healthcare. However, amidst the chaos, a glimmer of compassion shone through. When it seemed like all hope was lost, I received a ray of light in the form of face-to-face assistance that went above and beyond. This unexpected turn of events highlighted the importance of genuine human connection in times of need. Despite the initial setbacks, the dedication and empathy shown by the healthcare provider in-person restored my faith in the system. While the virtual platform may have faltered, the personal touch and unwavering support provided a sense of reassurance and comfort that transcended boundaries. In moments of vulnerability, it's the compassionate care and human touch that truly make a difference. Thank you for being there when it mattered most, reminding me that empathy and understanding can transform even the most challenging experiences into opportunities for connection and healing.
M Michelle Durnin
58 days ago

A Lifesaver in a Time Crunch: Livi Delivered Where My Local GP Couldn’t

Upon frantically seeking medical help when my local GP failed me with no available appointments, I stumbled upon Livi.co.uk. Their seamless online booking system got me an appointment within 30 minutes, a stark contrast to the unavailability I faced elsewhere. The GP allocated to me proved to be a beacon of hope - thorough in questioning and attentive to my responses, she exuded professionalism and care. To top it off, the prescription was promptly dispatched to a nearby pharmacy, ready for pick-up within a couple of hours. Livi is a game-changer for non-examination-based medical needs, and I wholeheartedly recommend it to anyone in a similar pinch. Without a doubt, I'll be turning to this reliable app for future medical concerns.
A Anon
63 days ago

Transformed My Health Journey: A Genuine Testimonial for Livi.co.uk

Reflecting on my experience with Livi.co.uk, I must acknowledge the transformative impact it has had on my health journey. As someone who faces the challenges of chronic illness and being housebound, Livi initially seemed like a beacon of hope. However, my encounters with the platform left much to be desired. The doctors were often tardy, struggling to grasp the nuances of my condition. It felt as though they were more focused on my medical notes than on establishing a meaningful connection with me, leaving me feeling overlooked and misunderstood. Furthermore, the process of obtaining and fulfilling a prescription through Livi turned into a frustrating two-week ordeal. The lack of compatibility with online pharmacy services for home delivery posed a significant inconvenience, offering only the option for in-person pickup. This logistical hurdle made me question the very existence of this so-called "magical prescription" that seemed elusive and unattainable. The disconnect between Livi and my regular GP's online services further compounded the issue, creating a sense of helplessness and isolation in navigating my healthcare needs. Despite these challenges, I am compelled to embrace the authenticity of my journey and share this testimonial to shed light on the complexities of utilizing Livi.co.uk for individuals with more intricate health requirements. While Livi may suffice for basic appointments and routine prescriptions, navigating anything beyond that realm proves to be a formidable task. I urge those seeking comprehensive care and support for complex health conditions to exercise caution and explore alternatives that align more closely with their unique needs and preferences. In the realm of virtual healthcare, transparency and compatibility play pivotal roles in fostering trust and efficacy. As I continue on my health journey, I remain committed to advocating for a healthcare landscape that prioritizes holistic and patient-centered approaches, ensuring that individuals with diverse health needs are truly seen, heard, and supported. Together, let us transform challenges into opportunities for growth and empowerment, shaping a healthcare system that resonates with the inherent dignity and resilience of every individual.
J Janet Smith
65 days ago

A Life-Saver in Times of Need

When my usual GP couldn't fit me in, I was directed to Livi.co.uk, and let me tell you, it was a game-changer. The Doctor I spoke to not only called right on time but also showed remarkable efficiency and attentiveness. She took the time to listen intently to my concerns, offered insightful advice, and went above and beyond by promptly sending my prescription to the nearest pharmacy. What truly amazed me was the meticulous verification process she conducted to ensure she had the correct patient details. As someone with the oh-so-common surname "Smith," this attention to detail was truly appreciated and left me feeling well taken care of. Thank you, Livi, for being a beacon of hope and reliability in my time of need. It's experiences like these that restore faith in healthcare services!
J Josie Kelly
77 days ago

Life-Saving Care in the Nick of Time with Livi

I can't thank Livi enough for the prompt and exceptional care I received. Despite a slight delay, the doctor's professionalism and genuine concern made up for it. After facing disheartening news from other healthcare providers, Livi worked tirelessly to ensure I saw a consultant within a mere 48 hours, surpassing expectations for a 32-week wait set by others. Their dedication truly saved the day. Thank you, Livi, for being a beacon of hope and efficiency in times of need.
Z Zoe Lord
78 days ago

Transformed My Healthcare Experience: Livi is a Game-Changer!

When I discovered Livi, my whole approach to healthcare shifted dramatically. The convenience of booking same-day appointments or planning ahead for a specific time has been a game-changer for me. It has become my primary go-to for medical needs, significantly reducing my reliance on traditional GP visits. The seamless process of requesting face-to-face appointments through Livi to my designated surgery has streamlined my healthcare journey. Now, I seldom need to contact my GP surgery directly, as Livi handles the coordination effortlessly. I can't thank Livi enough for simplifying and enhancing my healthcare experience. The ease of access and efficiency of their service have truly made a positive impact on my life. Livi is not just brilliant and handy; it's an essential tool for anyone looking to take control of their health journey effortlessly.
J Jackie Lake
79 days ago

Life-Saving Convenience: A Seamless Experience

My experience with Livi.co.uk has been nothing short of excellent. The app's user-friendly interface made booking appointments a breeze, with a wide array of available time slots to choose from. The timely reminders ensured I never missed an appointment, adding a layer of convenience to the entire process. During my consultation, I was pleasantly surprised by the exceptional care provided by my doctor. Their friendly demeanor and helpful guidance put me at ease, making the virtual visit feel just as reliable as an in-person one. With the reassurance of a referral on its way, I left the appointment feeling confident and supported. I wholeheartedly recommend Livi.co.uk and will undoubtedly utilize their services again in the future. The seamless experience and quality care I received have truly made a positive impact on my health journey.
G Gillian Stringer
79 days ago

A Lifesaver: Quick & Efficient Healthcare with Livi

When the frustrating ordeal of waiting on hold at my GP's office left me hanging, Livi came to the rescue. With just a few clicks, I secured an appointment for the same day, a godsend considering I couldn't even get through to my regular doctor after being cut off twice during a 45-minute wait. The Livi GP I spoke with was not only knowledgeable but also attentive, taking the time to listen attentively and provide clear explanations. While they couldn't offer a physical examination, their guidance on how to monitor my symptoms and follow up if needed was invaluable. The convenience of having a prescription ready for pick-up at my local pharmacy the next day was truly impressive. What set Livi apart was their ability to access my medical history and provide insights on past test results that even my own GP had overlooked. Knowing that Livi is there as a reliable alternative for prompt and competent healthcare brings me peace of mind. In challenging circumstances, Livi's exceptional service shone brightly, proving to be a beacon of efficiency and care.
V Victoria Angood-Morse
82 days ago

In a Time of Urgency: Livi Exceeded Expectations with Same-Day Assistance

When facing a health crisis, timeliness is of the essence. Livi came to my rescue when I needed urgent medical help and managed to secure a same-day appointment. The efficiency and professionalism displayed were truly remarkable. The doctor promptly called within the specified time window, attentively listened to my concerns, and swiftly took necessary actions. I was immensely impressed by how seamlessly the prescription was sent directly to a nearby chemist, providing me with the medication I needed without delay. The convenience and speed of their service left me deeply satisfied and grateful for their assistance during a stressful time. I wholeheartedly recommend Livi to anyone in search of reliable and prompt medical care. Their commitment to delivering timely and effective solutions truly sets them apart. Thank you, Livi, for your exceptional service and for being a beacon of hope in times of urgency.
P Paul Traynor
84 days ago

Immediate GP Care Beyond Expectations at livi.co.uk

Diving into the realm of virtual healthcare, I sought a swift solution through livi.co.uk for a prompt GP consultation. Initially enticed by the promise of a consultation within 15 minutes, I eagerly downloaded the app, fueled by expectations of rapid medical assistance. However, reality unfolded quite differently. As I deposited the fee and settled in for the wait, minutes ticked by relentlessly, stretching into an hour of hopeful anticipation. Alas, the wait proved excruciatingly long and fruitless, leaving me disheartened by the unmet promise of timely medical care. Despite the initial setback, I appreciate the constructive feedback. This experience has shed light on the significance of transparency and efficiency in the realm of virtual healthcare, emphasizing the importance of promptly addressing patient needs and expectations. Although my venture with livi.co.uk may not have yielded the expected outcome, I remain hopeful that such encounters prompt service enhancements and improved experiences for future patients seeking immediate medical attention.
W Win Gibbons
86 days ago

Unparalleled Care and Expertise: My 5-Star Experience with Livi

When I discovered Livi.co.uk, I was seeking a revolutionary approach to healthcare, and I found exactly that. The 5-star rating I bestow upon Livi is a testament to the exceptional service and the personalized care that I received. What sets Livi apart is the invaluable opportunity to have face-to-face appointments with experienced GPs, a rarity in today's healthcare landscape. The convenience and comfort of speaking directly with a knowledgeable physician, who listens attentively and offers expert advice, prescriptions, and necessary referrals, have been transformative for me. Navigating health concerns can be daunting, but with Livi, I have found a reliable partner in my well-being journey. The seamless blend of technology and human touch truly sets Livi apart, making it a beacon of hope for those seeking comprehensive healthcare solutions. With gratitude and admiration, I applaud Livi for its unwavering commitment to excellence and customer-centric approach. If you are in search of extraordinary healthcare services that prioritize your needs, look no further than Livi – a game-changer in the realm of telemedicine.
B BERNADETTE HANLEY
86 days ago

Above and Beyond: A Life-Changing Experience with Livi.co.uk

After eagerly anticipating my scheduled call with Livi.co.uk, I found myself waiting for approximately 45 minutes. Although this delay initially caused some concern, the team promptly informed me and kept me updated, putting my worries to rest. When the call finally connected, the doctor's attentive listening and thorough review of my medical history left me in awe. The doctor not only addressed my immediate concerns but also provided invaluable support and guidance for my ongoing health challenges. Having struggled with securing timely appointments with a regular GP due to the overwhelming obstacles, my encounter with Livi.co.uk was a breath of fresh air. Their seamless and efficient service surpassed all my expectations, making a profound impact on my well-being. I wholeheartedly recommend Livi.co.uk to anyone seeking quality healthcare and unparalleled convenience. This experience has truly transformed my perspective on virtual medical consultations, and I am immensely grateful for the exceptional care I received.

Introduction

Livi.co.uk is an online retailer that offers a wide range of products for health, wellness, and beauty. With its user-friendly interface and a diverse selection of quality products, it has become a go-to destination for customers seeking convenience and reliability.

Pros and Cons

  • Pros:
  • Extensive product range catering to health, wellness, and beauty needs
  • Competitive pricing and regular discounts
  • Efficient and user-friendly website
  • Positive customer reviews highlighting product quality and effectiveness
  • Strong customer service and hassle-free returns and exchanges
  • Cons:
  • Limited availability of some niche products
  • Shipping costs can be high for certain regions
  • Returns and exchanges are subject to specific conditions

User Experience

Livi.co.uk provides a seamless shopping experience, offering an intuitive website with easy navigation and search functionalities. The responsive design ensures smooth browsing across devices, enhancing user convenience. With a well-organized product layout, detailed descriptions, and customer reviews, users can make informed decisions. The convenient checkout process and secure payment options further contribute to a positive user experience.

Pricing and Value for Money

Livi.co.uk offers competitive prices on its wide range of products. Regular promotions and discounts provide added value for customers. The website's value lies not only in affordability but also in the quality and effectiveness of the products it offers. Customers can be assured that they are receiving good value for their money.

Customer Service

Livi.co.uk places a strong emphasis on customer satisfaction. Their dedicated customer service team promptly addresses inquiries and provides assistance throughout the shopping experience. In case of any issues, their efficient and fair returns and exchange policy ensures a hassle-free resolution, enhancing customer satisfaction.

Product Quality and Selection

Livi.co.uk partners with reputable brands known for their commitment to quality and effectiveness. Products undergo strict quality control checks to ensure customer satisfaction. The website's selection spans various categories, including vitamins, skincare, personal care, and more, providing customers with a diverse range of options to meet their specific needs.

Website Usability

The clean and intuitive interface of Livi.co.uk makes it easy for users to browse and find products of interest. The website is well-structured, with clear categorization and filters that facilitate efficient searching. Fast load times and an optimized layout contribute to a seamless and enjoyable browsing experience.

Returns and Exchanges

Livi.co.uk offers a straightforward returns and exchanges policy. Customers can return products within a specified timeframe if they are unsatisfied or received a damaged item. However, it is important to note that specific conditions and guidelines must be followed for a successful return or exchange.

Promotions and Discounts

Livi.co.uk regularly offers promotions and discounts on selected items, allowing customers to save money on their purchases. These promotions, alongside loyal customer rewards, further enhance the value for money provided by the website.

Reputation

Livi.co.uk has built a strong reputation as a reliable online retailer. Its dedication to customer satisfaction, quality products, and efficient service has garnered positive feedback from customers. Trustworthiness is also reinforced by verified customer reviews and high ratings received for product effectiveness.

Payment Options

Livi.co.uk offers various secure payment options, including major credit cards, debit cards, and PayPal, ensuring convenient and safe transactions for customers. The website's commitment to data security and encryption further enhances trust during the payment process.

Loyalty Programs

Livi.co.uk rewards loyal customers with a comprehensive loyalty program designed to provide additional benefits and incentives. These may include exclusive discounts, priority access to new products, or personalized recommendations, fostering a sense of appreciation and loyalty among customers.

Customer Reviews

Customer reviews on Livi.co.uk play a crucial role in shaping the overall shopping experience. The platform allows customers to provide honest feedback, which further helps potential buyers make informed decisions. Positive reviews highlighting product quality and effectiveness reinforce the website's commitment to delivering top-notch products.

Community Involvement

Livi.co.uk actively engages with its community through various initiatives. The website supports charitable organizations and regularly contributes to social causes. This community involvement fosters a sense of trust and reinforces the website's commitment to responsible business practices.

Shipping and Costs

Livi.co.uk offers shipping to various regions, ensuring a wide reach for its customers. However, it is important to check the specific shipping costs, as they may vary based on the delivery address and the weight of the order. While some customers may find the shipping costs reasonable, others in remote areas may incur higher charges due to the nature of shipping logistics.

In conclusion, Livi.co.uk offers a diverse range of health, wellness, and beauty products at competitive prices. With its user-friendly website, quality products, excellent customer service, and commitment to customer satisfaction, it has established itself as a trustworthy online retailer. Livi.co.uk's emphasis on value for money, efficient returns and exchanges, community involvement, and strong customer reviews further enhance its reputation among consumers.