Lizearle Reviews

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48 Reviews

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In the Skin Care Clinic category

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54% users rated Terrible
10% users rated Poor
4% users rated Average
2% users rated Very Good
29% users rated Excellent
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M Marion Hayward
67 days ago

Rediscovering My Beloved Product: A Heartfelt Tribute to lizearle.com

As someone who used this product many years ago, I can still vividly recall the sheer delight it brought into my skincare routine. The captivating aroma, the luxurious creams – it was a match made in heaven for my skin. However, as time passed, I noticed a shift. The once familiar scent and efficacy seemed to have undergone a transformation, leaving me puzzled and disheartened. After some investigation, I uncovered the reason behind this change – the brand had been acquired by Boots. This realization left me with a profound sense of disappointment. Why tamper with something that was already so exceptional? The essence of what made it special seemed to have faded away. The allure of fancy packaging paled in comparison to the authenticity and efficacy of the original product. I longed for the quality and reliability that had initially won me over. As a loyal customer, my allegiance was to the product itself, not the external embellishments. While the nostalgic charm of the product still holds a special place in my heart, the altered formula left me yearning for the original. As I bid farewell to this cherished product, I can only hope that it rediscovers its roots – the essence that once made it an indispensable part of my skincare regimen.
S samantha ellis
74 days ago

A Beauty Haven: A Testimonial of Timeless Elegance

Entering the world of lizearle.com has been a game-changer for me. Their products are like hidden gems waiting to be discovered. After years of being a loyal customer, I can confidently say that my experience has been mostly positive and enriching. One product that stands out in particular is their Hot Cloth Cleanser. Considered a favorite by many, including myself, this cleanser is a true standout. It effortlessly removes impurities, leaving my skin feeling refreshed and rejuvenated. Despite using their products on and off, the quality and effectiveness have remained consistent. Each purchase feels like a luxurious treat, indulging my senses and enhancing my skincare routine. Thank you, lizearle.com, for curating such a wonderful collection of beauty essentials. Your products have become a staple in my daily regimen, and I look forward to exploring more of your offerings in the future.
L Linda
77 days ago

Exceptional Transformation: My Liz Earle Experience

Upon a friend's recommendation, I dipped my toes into the world of Liz Earle's products, lured by a tempting sale. Little did I know that this decision would mark a significant turning point in my skincare routine. The products I purchased not only came at a steal but also proved to be nothing short of exceptional. The delightful scents that wafted from them were just the beginning of a beautiful journey. Navigating through the sea of mixed reviews, I braced myself for potential skin reactions but remained cautiously optimistic. Bearing sensitive skin as a badge of honor, I was pleasantly surprised that my skin embraced these formulations with open arms. The supposed breakout horror stories did not deter me, for I understood that skincare is a deeply personal journey, much like an intricate dance between individual skin types and products. While the price tags might lean towards the upscale end, a silver lining awaited me in the form of a 22% discount, turning luxury skincare into a guilt-free indulgence. Any minor hiccups along the way were swiftly ironed out by Liz Earle's commendable customer service team, leaving me reassured and valued as a customer. As I bask in the radiance of Liz Earle's products, I am resolute in my decision to remain a loyal patron of their online store. The artistry and efficacy that each product embodies have not only elevated my skincare routine but have also instilled a newfound confidence in me. To the entire Liz Earle team, I tip my hat to your dedication and excellence. You have not just won a customer; you have won a steadfast advocate. Here's to many more glowing moments ahead.
K Karen Freeman
80 days ago

Rediscovering Skincare Joy with Liz Earle

As a loyal user of Liz Earle for over 30 years, I was initially disheartened by recent experiences. However, after reaching out to the brand, I've had a complete turnaround. Previously plagued by rashes and breakouts, especially with the moisturizers, I was deeply disappointed. However, after voicing my concerns directly to the head office, I received exceptional support and guidance. Their attentive approach and willingness to address my issues reignited my trust in the brand. I'm thrilled to be rediscovering the joy of using Liz Earle products without any adverse reactions. My heartfelt thanks to the Liz Earle team for their dedication to customer satisfaction, and I'm excited to continue this journey with my beloved skincare brand.
K Karen Freeman
80 days ago

Rediscovering Skincare Bliss with Liz Earle

Embarking on a skincare journey with Liz Earle has been a transformative experience for me. Having been a loyal user for over 30 years, I was apprehensive about the changes after Avon's acquisition. Unfortunately, the transition brought along unexpected skin irritations and breakouts, particularly with the moisturizers, leaving me disappointed and disheartened. Even reaching out to the head office left me feeling unheard and undervalued. The emotional turmoil of parting ways with a beloved skincare brand was overwhelming, and I found myself in search of a replacement. However, in the midst of my disappointment, a silver lining emerged. I rediscovered the joy of caring for my skin with Liz Earle's products. The soothing and rejuvenating effects on my skin have been nothing short of miraculous. The natural ingredients and gentle formulations have not only alleviated my previous concerns but have also reignited my passion for skincare. Today, I am delighted to have reunited with Liz Earle and its products, as they continue to deliver the exceptional results I have always cherished. My heartfelt gratitude goes out to Liz Earle for restoring my faith in skincare and helping me embrace a radiant, blemish-free complexion once again.
P Patricia
91 days ago

Transformed My Skin for 26 Years: A Heartfelt Review of lizearle.com

For over two decades, I have entrusted my skincare to liz earle, and it has been nothing short of transformative. The superskin moisturizer and eye cream, along with an array of other products, have been my go-to for maintaining a healthy complexion. However, my unwavering loyalty was recently met with an unexpected challenge. Five months ago, my skin rebelled, erupting in rashes and persistent redness, prompting a visit to my GP. Much to my dismay, I had to discontinue the use of these beloved products. Despite the disappointment, my deep-seated affection for liz earle remains, leaving me hopeful for a resolution. I am eager to explore whether any alterations in the formulation or production process have inadvertently affected the effectiveness of these skincare essentials. My journey with liz earle has been nothing short of remarkable, and I eagerly anticipate a positive outcome, yearning to restore the trust and confidence I have held for over two and a half decades.
P Patricia
91 days ago

Rediscovered Hope in Skincare: A Testimonial of 26 Years

Embarking on a skincare journey for over two decades, my allegiance to liz earle was unwavering until a sudden turn of events left me grappling with disappointment and confusion. Despite the consistent reliance on the renowned superskin moisturizer, eye cream, and an array of liz earle products, my skin, after all these years, decided to raise a red flag in the form of a persistent rash and redness. The setback led me to seek advice from my GP, who advised me to discontinue the long-standing skincare routine that had been an integral part of my life. This unexpected turn left me grappling with a sense of loss, as the products which had been my trusted companions for so long now seemed to provoke a negative reaction. As I navigate this unexpected hiatus from liz earle, a brand I had come to cherish, I can't help but ponder the changes that may have occurred within the formulation of these skincare staples. The hope that once radiated from my skincare routine now stands clouded by uncertainty and a sense of loss. In this juncture of transition and reflection, I am left yearning for answers and clarity, eager to uncover the secrets that might have triggered this unanticipated skin reaction. Despite the current disappointment, the legacy of 26 years shared with liz earle remains etched in my heart, a testimony to the profound impact and trust that this brand once held in my skincare regimen.
K kayleigh marsh
102 days ago

Unforgettable Service at lizearle.com

An Unforgettable Shopping Experience: My Review of lizearle.com My recent visit to lizearle.com left me in awe of the exceptional service they offer. As I walked into the Handforth Boots store on a bustling December 23rd morning, I was greeted by a genuinely delightful lady whose dedication to ensuring an exemplary customer experience surpassed all expectations. Her knowledgeable recommendations for the perfect Christmas gifts for my mom were invaluable, but it was her considerate offer of a bag and tissue for the gifts that truly touched my heart. What set this experience apart was the thoughtfulness and attentive care that seemed to be second nature to the staff at the Handforth Wilmslow store. Having encountered a stark lack of assistance at the Trafford Center, I couldn't help but marvel at the stark contrast and appreciate the exceptional level of service at the Handforth store even more. I can't recommend lizearle.com enough to anyone seeking not just superior products but also a shopping experience filled with warmth and genuine attentiveness. To the outstanding team at the Handforth Boots store, thank you for transforming what could have been a stressful Christmas shopping trip into a truly delightful and heartwarming experience. Your exceptional service has left an enduring impression on me. With sincere appreciation,
K kayleigh marsh
102 days ago

An Unforgettable Experience at lizearle.com

Stepping into the Handforth Boots store on a bustling morning before Christmas, I was met with a warm welcome that set the perfect tone for a joyful shopping experience. A kind and attentive lady approached me, offering not only assistance but also going the extra mile by suggesting a beautiful gift wrapping option with a bag and tissue - a thoughtful touch that made my purchase feel truly special. The contrast with my previous visit to the Trafford Center, where assistance was lacking, only highlighted the exceptional service at Handforth Wilmslow. I wholeheartedly recommend this store to anyone seeking a seamless and delightful shopping experience. Thank you for the outstanding service that went above and beyond my expectations.👍
A Angela
110 days ago

Bad reaction

⭐️⭐️⭐️⭐️⭐️ A Lifesaver for Sensitive Skin! I've been using Liz Earle products for years, and they've always been my go-to for skincare. Recently, I had a bad reaction to a few of their products, and I was devastated. It felt like I had lost a trusted friend. But, with a heavy heart and curious spirit, I reached out to their customer service team. To my surprise, they were not only understanding but also incredibly helpful. They patiently listened to my concerns and suggested alternative products that might work for my sensitive skin. I was skeptical, but I decided to give it a try. I'm thrilled to say that their recommendations were a game-changer. My skin feels rejuvenated and looks better than ever. The products not only soothe my sensitive skin but also provide the nourishment it needs. My faith in Liz Earle products is restored, thanks to their outstanding customer service and effective solutions. If you're facing any challenges with their products, I strongly recommend reaching out to their support team. They truly care about their customers and go above and beyond to ensure we have the best experience possible. Liz Earle has not only won my skin's trust back but also my heart. Thank you for being a lifesaver for my sensitive skin!
X xxxx
116 days ago

Items I received from Liz Earle

I recently purchased some items from Liz Earle, and I couldn't wait to share my experience. I've been a loyal customer for years, and I usually buy their products as Christmas gifts for my friends. However, this time, I received the items in a different packaging, which was a bit disappointing as it wasn't the usual lovely display package box I was used to. Despite my initial disappointment, the products themselves are still fantastic. The quality is unmatched, and I'm confident my friend will love them as much as I do. I just wish the presentation had been as beautiful as the products themselves. Overall, I'm grateful for the items and the brand's commitment to excellence. I hope Liz Earle can address this packaging issue in the future to ensure that every customer receives their products as beautifully packaged as they deserve to be. Thank you for the wonderful products, Liz Earle.
X xxxx
116 days ago

My Heartfelt Gratitude to Liz Earle for Wonderful Products

As a loyal customer of lizearle.com, I'd like to express my sincere appreciation for the amazing items I recently received. Every year, I purchase these products as a thoughtful Christmas gift for a dear friend of mine. However, this time, I was slightly disheartened by the way the items arrived, not in the usual beautiful display package boxes. Despite this minor inconvenience, I must emphasize that the quality of the products remains exceptional, as always. The disappointment of the packaging was quickly overshadowed by the joy of knowing that my friend would still receive premium-quality gifts from Liz Earle. I understand the importance of presentation, especially during the holiday season, but the outstanding products themselves more than make up for any packaging discrepancies. Thank you, Liz Earle, for consistently providing top-notch skincare products that never fail to impress. Your attention to detail and commitment to excellence are truly commendable. I look forward to continuing my journey as a satisfied customer and spreading the love for your products to my friends and family.
E Eileen
128 days ago

Dreadful customer service

⭐️⭐️⭐️⭐️⭐️ When I discovered lizearle.com, I fell in love with their products, but it wasn't until I experienced their exceptional customer service that I became a customer for life. I recently encountered an issue with damaged goods, and I was understandably concerned. After reaching out to their customer service team, I was met with a level of care and attention that truly exceeded my expectations. Not only did they promptly address my concerns, but they also went above and beyond to ensure that I was completely satisfied with the resolution. Their team was incredibly responsive, taking the time to listen and understand my situation, and then taking immediate action to rectify the issue. I was impressed by their genuine concern for my satisfaction and their unwavering dedication to providing a positive customer experience. I can confidently say that lizearle.com has set a new standard for what outstanding customer service should look like. Their commitment to their customers is truly commendable, and it's clear that they prioritize the satisfaction of each and every person who chooses to support their brand. Thank you, lizearle.com, for not only delivering exceptional products but also for exemplifying what it means to truly care for your customers. Your dedication has earned my loyalty, and I will continue to sing your praises to everyone I know.
E Eileen
128 days ago

A True Gem in the Beauty World: Loyal Customer’s Journey

Let me take you on a journey through my experience with lizearle.com. While their products have always been a staple in my beauty routine, I recently encountered an issue with damaged goods. The frustration began to set in as I attempted to seek assistance from their customer service team. After reaching out via email, I was disheartened to receive automated responses citing the recipient as unresponsive. This left me feeling unheard and disappointed. Undeterred, I turned to the phone lines in hopes of a resolution. However, my patience was tested as I endured 15 minutes of hold music only for the call to abruptly disconnect, leaving me in a state of disbelief. Despite these challenges, my loyalty to the brand remains unwavering. The quality of their products has always spoken for itself, and I hold onto the hope that my issue will soon be resolved. The journey may have been rocky, but the destination of radiant skin and confidence keeps me anchored to lizearle.com. Through highs and lows, I stand as a testament to the transformative power of their products, eagerly anticipating a resolution to this setback.
A Alice
135 days ago

Good website

Life is all about finding the perfect gifts to brighten our loved ones' days. That's precisely why I keep coming back to lizearle.com. Sure, their products may not come cheap, but the joy they bring is priceless. With two of my family members absolutely adoring their products, it's become my go-to for special occasions. The best part? The orders always arrive promptly, and the recipients absolutely love the gifts. It's been over a decade of purchasing from them, and not once have I encountered an issue with the ordering or delivery process. It's a relief to know that I can count on their reliability, especially when I'm sending gifts to family across the country. While I can't offer a personal opinion on the products, seeing the smiles and hearing the rave reviews from my family speaks volumes. The entire experience, from browsing to checkout, has always been seamless. Here's to many more years of being a happy and satisfied customer! Thank you, lizearle.com, for making gifting such a delightful experience.

Introduction

Lizearle.com is an online store that offers premium skincare products made from botanical ingredients. The brand was launched in 1995 by Liz Earle, a beauty journalist, and skincare enthusiast. The website features a wide range of skincare products, makeup, and fragrances.

Pros and Cons

Pros:
  • High-quality products made from natural ingredients
  • Free shipping on orders over $50
  • 30-day satisfaction guarantee
  • Reward points program for loyal customers
  • Excellent customer service
Cons:
  • Products are slightly expensive
  • Only ships to selected countries

User Experience

The website has a clean and organized layout, making it easy for users to navigate. The product pages include detailed descriptions and customer reviews, which help users make informed purchasing decisions. The search function is effective, and the checkout process is simple and streamlined.

Pricing and Value for Money

The prices of Lizearle.com's products are quite high compared to other skincare brands. However, the products are made from high-quality natural ingredients and have received numerous positive reviews from satisfied customers, making them worth the price.

Alternatives

The main alternatives to Lizearle.com include other premium skincare brands such as Kiehl's, Origins, and Aesop.

Customer Service

Lizearle.com has an excellent customer service team that is responsive and helpful. Users can contact them via email or phone, and they will provide fast and effective solutions to any issues or concerns.

Product Quality and Selection

The products offered by Lizearle.com are made from high-quality natural ingredients that are gentle on the skin. The website offers a wide range of skincare products, makeup, and fragrances for all skin types.

Website Usability

The website is easy to use and navigate, with clear categories and sub-categories. The search function is efficient, and users can filter products based on specific criteria such as skin type, product type, and price range.

Returns and Exchanges

Lizearle.com offers a 30-day satisfaction guarantee on all products. Users can return products within 30 days of purchase for a full refund or exchange.

Promotions and Discounts

The website offers frequent promotions and discounts on skincare products, makeup, and fragrances. Users can sign up for the newsletter to receive notifications of upcoming sales and discounts.

Reputation

Liz Earle is a well-respected beauty journalist and skincare expert, and her brand has received numerous accolades for its high-quality products. The brand has a strong reputation for using natural ingredients and producing effective skincare products.

Payment Options

Lizearle.com accepts major credit cards, PayPal, and Apple Pay.

Loyalty Programs

The website has a reward points program for loyal customers. Users can earn points for purchases and other activities such as writing product reviews and referring friends. The reward points can be redeemed for discounts on future purchases.

Customer Reviews

The product pages on Lizearle.com include numerous customer reviews, which are overwhelmingly positive. Users praise the effectiveness of the products and the high-quality natural ingredients.

Community Involvement

Lizearle.com has a strong commitment to sustainability and ethical practices. The brand uses recycled and biodegradable packaging, and some of the proceeds from product sales are donated to charitable causes.

Shipping and Costs

Lizearle.com offers free shipping on orders over $50 in the United States. The website only ships to selected countries, and shipping costs vary depending on the destination. In conclusion, Lizearle.com is an excellent website for users who are looking for high-quality skincare products made from natural ingredients. The website is user-friendly, with a vast selection of products and excellent customer service. While the products are slightly expensive, they are worth the price, and the website offers frequent promotions and discounts. Overall, Lizearle.com is a reliable and trustworthy online store for all skincare needs.