Users Voice for Lizearle

88% users rated Terrible
2% users rated Poor
2% users rated Average
0% users rated Very Good
8% users rated Excellent
Pie Chart Review Representation for Lizearle
Lizearle Overall rating
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User Interface
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Review article published on: 13 Aug 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 1 4.8 1.4 3.9 2.3 2.2
Oct 2022 2 4.8 1 4.7 3.6 1.4
Nov 2022 1 4.9 5 3.8 5 1.1
Dec 2022 5 5 2.2 5 1.8 5
Mar 2023 2.5 4.8 5 4.2 5 1.3
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Detailed Lizearle Review by

Introduction

Lizearle.com is an online store that offers premium skincare products made from botanical ingredients. The brand was launched in 1995 by Liz Earle, a beauty journalist, and skincare enthusiast. The website features a wide range of skincare products, makeup, and fragrances.

Pros and Cons

Pros:
  • High-quality products made from natural ingredients
  • Free shipping on orders over $50
  • 30-day satisfaction guarantee
  • Reward points program for loyal customers
  • Excellent customer service
Cons:
  • Products are slightly expensive
  • Only ships to selected countries

User Experience

The website has a clean and organized layout, making it easy for users to navigate. The product pages include detailed descriptions and customer reviews, which help users make informed purchasing decisions. The search function is effective, and the checkout process is simple and streamlined.

Pricing and Value for Money

The prices of Lizearle.com's products are quite high compared to other skincare brands. However, the products are made from high-quality natural ingredients and have received numerous positive reviews from satisfied customers, making them worth the price.

Alternatives

The main alternatives to Lizearle.com include other premium skincare brands such as Kiehl's, Origins, and Aesop.

Customer Service

Lizearle.com has an excellent customer service team that is responsive and helpful. Users can contact them via email or phone, and they will provide fast and effective solutions to any issues or concerns.

Product Quality and Selection

The products offered by Lizearle.com are made from high-quality natural ingredients that are gentle on the skin. The website offers a wide range of skincare products, makeup, and fragrances for all skin types.

Website Usability

The website is easy to use and navigate, with clear categories and sub-categories. The search function is efficient, and users can filter products based on specific criteria such as skin type, product type, and price range.

Returns and Exchanges

Lizearle.com offers a 30-day satisfaction guarantee on all products. Users can return products within 30 days of purchase for a full refund or exchange.

Promotions and Discounts

The website offers frequent promotions and discounts on skincare products, makeup, and fragrances. Users can sign up for the newsletter to receive notifications of upcoming sales and discounts.

Reputation

Liz Earle is a well-respected beauty journalist and skincare expert, and her brand has received numerous accolades for its high-quality products. The brand has a strong reputation for using natural ingredients and producing effective skincare products.

Payment Options

Lizearle.com accepts major credit cards, PayPal, and Apple Pay.

Loyalty Programs

The website has a reward points program for loyal customers. Users can earn points for purchases and other activities such as writing product reviews and referring friends. The reward points can be redeemed for discounts on future purchases.

Customer Reviews

The product pages on Lizearle.com include numerous customer reviews, which are overwhelmingly positive. Users praise the effectiveness of the products and the high-quality natural ingredients.

Community Involvement

Lizearle.com has a strong commitment to sustainability and ethical practices. The brand uses recycled and biodegradable packaging, and some of the proceeds from product sales are donated to charitable causes.

Shipping and Costs

Lizearle.com offers free shipping on orders over $50 in the United States. The website only ships to selected countries, and shipping costs vary depending on the destination. In conclusion, Lizearle.com is an excellent website for users who are looking for high-quality skincare products made from natural ingredients. The website is user-friendly, with a vast selection of products and excellent customer service. While the products are slightly expensive, they are worth the price, and the website offers frequent promotions and discounts. Overall, Lizearle.com is a reliable and trustworthy online store for all skincare needs.

Lizearle Recent User Reviews

User Rating

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Reviewer Name: Chadders

Review Submission Date: 2022-12-02

Review Title: Getting wrinkly just waiting!
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Review Description: Difficult to rate as still waiting for the product to arrive direct from Liz Earle. If you didn't need anti-aging products before, you might by the time the you get them.

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Reviewer Name: Amy

Review Submission Date: 2022-11-16

Review Title: Awful products
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Review Description: Awful products. I never get spots but after using the skin repair moisturizer my skin has broken out badly. The toner made my face get a bad rash . Expensive stuff that ruins your skin. Avoid

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Reviewer Name: Sally Baker

Review Submission Date: 2022-11-15

Review Title: As with millions of others
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Review Description: As with millions of others, I am very disappointed with the products now. They literally have no scent, it’s like using water to tone your face!And what has Liz Earl got to say about this? After all it’s in her name still, and she’s letting this happen!

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Reviewer Name: Maxine collins

Review Submission Date: 2022-11-11

Review Title: I have recently started to use Liz…
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Review Description: I have recently started to use Liz Earle products as introduced by a friend. I am in my 50s and always used good productsI find Liz Earle to be excellent. My skin Doesn’t feel sticky like others but feels and looks smooth and glowing . I use the full cleansing routine with brightening drops and serums- day and night. Highly recommend and will continue to try all products in the range

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Reviewer Name: P. Rutherford

Review Submission Date: 2022-09-30

Review Title: Bought two perfumes from Liz Earl
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Review Description: Bought two perfumes from Liz Earl, returned both. Was advised nothing wrong. Purchase well in excess of £100. Have used LE for over 20 years. Will never use company again. Appalling customer care.

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Reviewer Name: Jan Rowley

Review Submission Date: 2022-09-24

Review Title: Oh my goodness I’ve just purchased…
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Review Description: Oh my goodness I’ve just purchased some of the range on recommendations from who I was told was an independent beauty consultant working at Boots she directed me toward Liz Earle products and someone was there to talk me through I purchased some of the range - just tried my skin is burning and uncomfortable just read reviews and realise I have been duped by Boots shocked that such a large company uses underhand trucks for poor products

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Reviewer Name: Tricia Brackley

Review Submission Date: 2022-08-16

Review Title: Liz Earle products
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Review Description: Just about to order some Liz Earle products and fortunately read the reviews. Thank you them, I have now changed my mind. One item, which I was not going to purchase for obvious reasons was marked at over £2000.00 on the website. Someone must be having a laugh.

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Reviewer Name: Tanya Axisa

Review Submission Date: 2022-08-02

Review Title: I am appalled
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Review Description: I am appalled. I tried to order 8 shampoos etc for my family who live abroad and only see me once a year. The company happily took my money (a lot!) and then cancelled it with the explanation that I was not buying this for personal use. No apologies, complete arrogance. Will never use them again.

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Reviewer Name: MRS MAUREEN BELL

Review Submission Date: 2022-06-28

Review Title: I have used Liz Earle since 1996 and…
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Review Description: I have used Liz Earle since 1996 and gutted all the products I use are changed or discontinued. I cannot use the new moisturisers or body creams. Once my old products are depleted, I will look for an alternative supplier.

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Reviewer Name: Brigid

Review Submission Date: 2022-06-14

Review Title: Bring back original moisturiser please!!!
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Review Description: Like lots of people, I was gutted when the formulation for the original skin repair moisturiser was changed. I made the switch to La Roche Posey but it’s just not doing it for me, my skin has never been the same. In desperation, I recently bought the new formula Liz Earle, not realising that it absolutely stinks. It is burning my face and the smell makes me nauseated all day long. For a £25 cream, it is disgusting and an absolute waste of money. The old moisturiser was perfect, please bring it back!