Lockly Reviews

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12 Reviews

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33% users rated Terrible
8% users rated Poor
0% users rated Average
0% users rated Very Good
58% users rated Excellent
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G Garce Hu
141 days ago

Unlocking Joy: My Experience with Lockly’s Rotating Digital Pin

As a proud owner of Lockly's innovative rotating digital pin technology, I can confidently say that it has brought a whole new level of fun and excitement to my daily routine. Not only does the unique pin feature add an element of brilliance to my home security, but the sleek design and modern outlook perfectly complement my decor, elevating the elegance of my living space. Each time I interact with my Lockly smart lock, I am greeted with a sense of joy and satisfaction, knowing that my home is not only secure but also stylishly adorned. The intuitive operation and seamless integration of technology have truly simplified my life, making every entry and exit a delightful experience. Thank you, Lockly, for revolutionizing the way I interact with my home security system. Your rotating digital pin has exceeded my expectations and brought a touch of excitement to my everyday life. I wholeheartedly recommend Lockly to anyone seeking a perfect blend of innovation, style, and functionality in their home security solutions.
B BEVILACQUA ROSARIO
165 days ago

A Trusted Companion Turns Disappointing: My Lockly Experience

Embarking on a quest for a smart home upgrade, Lockly seemed like the perfect choice - sleek, secure, and innovative. Initially, the locks worked like a dream, seamlessly integrating with my daily routine, bringing a sense of modernity to my home security. However, as fate would have it, a simple upgrade turned into a nightmare as the system faltered, leaving me with two subpar locks and a sinking feeling of dissatisfaction. Turning to customer support in a moment of desperation, I hoped for a resolution to breathe life back into my once-beloved locks. Yet, despite my efforts, the issue remained unresolved, leaving me stranded with a half-functional system. A mix of frustration and disappointment clouded my experience, as the promise of convenience and security faded into uncertainty. To those considering Lockly, proceed with caution, as my journey serves as a cautionary tale. While the initial allure may be strong, be wary of the pitfalls that lurk beneath the surface. Trust in technology is a delicate balance, and in this case, the scales tipped towards disappointment.
R Ramon
189 days ago

Unlocking a World of Convenience and Security

Embarking on my journey with lockly.com has revolutionized the way I perceive home security. No longer confined by the limitations of physical proximity, this remarkable technology has bestowed upon me the gift of accessibility and peace of mind. Gone are the days of anxious uncertainty at the doorstep; now, with a simple tap on my Lockly App, I can seamlessly communicate with visitors, even from miles away. The ability to interact with individuals outside my door from any location has not only heightened my sense of security but has also instilled in me a profound sense of empowerment. Knowing that I can effectively manage and monitor my home, irrespective of my physical whereabouts, imbues me with a newfound confidence and reassurance. With each day that passes, I find myself more enamored by this ingenious creation, as it seamlessly integrates convenience and security into my daily routine. The seamless blend of technology and practicality offered by lockly.com has truly elevated my lifestyle, and for that, I am immensely grateful. Thank you for unlocking a world of convenience and security.
R Roger
189 days ago

Unlocking Convenience and Peace of Mind with Lockly Smart Locks

As a homeowner unfamiliar with smart locks, I was initially skeptical when I inherited a house with a Lockly lock installed. However, after a helpful call to their customer support, my perspective shifted entirely. The seamless assistance and detailed explanations convinced me to embrace this innovative technology. Thanks to Lockly, I now find myself not just content but thrilled with the added layer of security and convenience these smart locks offer. The ease of use, coupled with the peace of mind knowing my home is secure, has prompted me to extend this newfound confidence to the rest of my living spaces. With every effortless click and tap, Lockly continues to impress me, showcasing not only its reliability but also its ability to seamlessly integrate into my daily routine. I can confidently say that Lockly has not just met my expectations but exceeded them, proving itself to be a reliable companion in safeguarding what matters most. For anyone seeking a blend of technological advancement and exceptional customer care, I wholeheartedly endorse Lockly. Embrace the future of home security with Lockly – it's a decision you won't regret.
E Erica
189 days ago

Transformed my Home Security: Feeling Safe and Connected

Since discovering Lockly, my home security has reached a whole new level. The ability to not only see who is at my door but also engage in conversations with them through the built-in video camera and intercom feature has completely transformed the way I interact with visitors. I no longer have to wonder who is outside, as the system provides a clear view and instant communication, giving me peace of mind and enhanced security. Lockly has truly exceeded my expectations and works flawlessly, providing me with a sense of control and connectivity that is priceless. I highly recommend Lockly to anyone looking to enhance their home security and stay connected with whoever is at their doorstep.
K Katie Crockett
191 days ago

Transforming My Home with Lockly: A Glowing 10/10 Recommendation!

Discovering Lockly's Vision Elite on Bestbuy was a game-changer for me. Having it grace my door for over a year now, I can confidently say that it has been a transformative addition to my home. The initial installation process initially seemed daunting, but thanks to Lockly's informative YouTube video, I was able to breeze through it. Since then, this smart lock has been nothing short of flawless - no glitches, just smooth, convenient operation day in and day out. I find myself beaming with satisfaction every time I use the Vision Elite, and the plan to extend this joy by adding more Lockly locks to my other doors is already in motion. In my books, the Lockly Vision Elite deserves a perfect score of 10/10, with absolutely no complaints to mention. It's rare to find a product that not only lives up to its promises but exceeds them, and Lockly has managed to do just that in my home. If you're considering a smart lock upgrade, look no further than Lockly - you won't be disappointed!
S Simon
191 days ago

Transform Your Home Security with Lockly Smart Lock – A Game Changer!

Let me share my experience with the Lockly Smart Lock from lockly.com. From the moment I installed it, my home security transformed into a fortress of modern technology and convenience. The array of unlocking options, from fingerprint scanning to keypad entry, made accessing my home a breeze without compromising on safety. One of the standout features is the advanced encryption technology, offering unparalleled protection. The installation was a cinch, and the sleek design added a touch of elegance to my door. With just a tap on my smartphone, I now have full control over who enters my home, giving me peace of mind like never before. The Lockly Smart Lock has far exceeded my expectations and has become an integral part of my daily life. If you’re looking to elevate your home security to the next level, I wholeheartedly recommend the Lockly Smart Lock - it’s a game-changer!
G George
191 days ago

Unforgettable Security Upgrade: Lockly’s Smart Lock Shines Bright!

Embarking on a quest for the perfect smart lock led me through a landscape of brands, each promising innovation and convenience. However, it wasn't until I encountered Lockly that my search truly came to an end. Let me tell you – this smart lock isn't just great; it's a game-changer! With features like a keypad, mobile app integration, Alexa compatibility, real-time monitoring, and the unique Air Transfer functionality, Lockly goes above and beyond its competitors. As a property owner with three distinct locations, the hassle of multiple fingerprint registrations evaporated once I installed Lockly. The magic of being able to simply register my fingerprint on one lock and seamlessly transfer it to the other two is a time-saving marvel that stands out. Moreover, my family couldn't be more thrilled with the PIN Genie Keypad, an exclusive feature that sets Lockly apart. The ease and security it provides have made our daily interactions with the smart lock a seamless experience, fostering a sense of trust and dependability that we never knew we were missing. Lockly has not only secured our homes but also our hearts with its innovative design and user-friendly features. It's more than a smart lock; it's a beacon of excellence in the world of home security.
A Armide Z
213 days ago

Lockly’s Superior Security Fails: A Disappointing Experience

A once proud owner of Lockly's Secure Pro lock, I am disheartened to share my experience with their customer service. After my lock unexpectedly failed just two years into use, I reached out for a replacement, armed with proof of purchase and detailed evidence of the malfunction. Their initial promise to replace the lock gave me hope, only to be shattered by a cold refusal citing an expired warranty. Despite submitting all necessary documentation, including the purchase invoice clearly displaying the date of acquisition, Lockly's response was nothing short of disappointing. Their offer of a discount towards the same model felt like a token gesture, inadequate to address the frustration and inconvenience caused. In moments like this, one can't help but question the brand's commitment to quality and customer satisfaction. As a loyal but let down customer, I couldn't help but ponder if the Better Business Bureau (BBB) was aware of the discrepancies in Lockly's product longevity. Such a promising product, backed by lackluster post-purchase support, has left me questioning the brand's integrity and dedication to consumer trust.
L Lily
379 days ago

Exceptional Security, Till It Gave Up: A Genuine Customer’s Journey

Reflecting on my experience with Lockly.com, I must share the bitter truth amidst the sweet promise. The Secure Pro lock, a stalwart guardian, stood by my door faithfully for two years until its untimely demise. However, my disappointment did not stem from the lock failing but from the lackluster customer service that followed. When the lock faltered, hope flickered as Lockly's initial assurances of replacement shone brightly. Embracing optimism, I meticulously documented the issue with photos, videos, and extensive communications. Yet, this beacon of hope dimmed into oblivion with a sudden U-turn – my lock was out of warranty, rendering it unworthy of redemption. Where had the gaze of support wandered before this revelation? I found myself lost amidst apologies, yet stranded with an unreplaced lock. The offer of a discount for a repeat purchase sounded like a cruel joke, as I pondered why invest in a model that had betrayed my trust prematurely. A glance at the website's glittering 4.5-star rating stirred skepticism within me, for behind the facade lay a void of authentic reviews. The veil of deception veiled genuine experiences, leaving a trail of broken promises in its wake. In conclusion, while Lockly's Secure Pro lock may have safeguarded my realm for a fleeting two years, the shadow of unfulfilled promises looms large. If you seek an alliance with a lock that demands a biennial sacrifice of $300-$500, may you tread this path with caution. Let my tale serve as a beacon of transparency amidst the obscured allure, urging you to weigh the cost of security against the price of feigned perfection.
Y Yaroslav
533 days ago

Exemplary Customer Service and Quality Products at Lockly.com

I recently had the pleasure of purchasing from Lockly.com, and I must say, the experience was nothing short of exceptional. The innovative lock I acquired not only boasted state-of-the-art technology but also exhibited superior craftsmanship. Upon receiving my order, I encountered a small hiccup with the fitting, but what truly stood out was the remarkable customer service I received. Despite the initial setback, the support team at Lockly.com went above and beyond to rectify the situation promptly. Their dedication and willingness to assist left a lasting impression on me. Through a series of informative and respectful exchanges, the team not only resolved the issue seamlessly but also extended their support to ensure my complete satisfaction. Moreover, I was pleasantly surprised by the level of attention to detail in their products. The seamless integration of cutting-edge features with elegant design elements truly set Lockly.com apart from other brands. It's evident that the company values customer satisfaction and product excellence above all else. As a satisfied customer, I highly recommend Lockly.com to anyone in search of top-notch security solutions and unparalleled customer service. My experience with Lockly.com not only met but exceeded my expectations, solidifying my trust in their brand and showcasing their commitment to quality and customer-centric values. Thank you, Lockly.com, for setting the gold standard in both products and service.
F FloridaBill
1019 days ago

An Unfortunate Experience Turned into a Blessing

As I sat down to write this review, I couldn't help but reflect on my journey with lockly.com. Initially excited about installing their product for its touted features, I soon found myself drowning in disappointment due to the lackluster support and customer service I encountered. Attempting to claim warranty felt like navigating a maze with no end in sight, and reaching out for support only led to frustration as I was left with just a number and no resolution in sight. Phone calls turned into a tedious cycle of endless questions without any concrete solutions being offered, leaving me feeling helpless and defeated. Despite my repeated attempts to seek assistance, my problems remained unresolved, pushing me to the brink of giving up. Eventually, I made the tough decision to return the product and explore other options. However, this setback turned out to be a blessing in disguise. Opting for a different system led me to discover a brand that not only provided a reliable security solution but also offered impeccable customer support that truly put my needs first. While my experience with lockly.com may not have been what I expected, it ultimately led me to find a product and a team that exceeded all my expectations. Sometimes, it takes a disappointment to steer us in the direction of something truly remarkable, and for that, I am grateful.

Introduction

Lockly.com is a leading online platform that offers innovative smart lock solutions for homes and businesses. With a focus on state-of-the-art technology and exceptional security features, Lockly has gained a reputable name in the industry. This editorial review will provide a comprehensive analysis of various aspects of Lockly.com, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Advanced security features with fingerprint recognition, PIN codes, and smartphone control.
    • Seamless integration with voice assistants like Amazon Alexa and Google Assistant.
    • Easy installation process with compatible door locks.
    • Durable and sleek design options to suit various home or business aesthetics.
    • Wide range of smart lock models catered for different needs and price ranges.
  • Cons:
    • Some features may require additional purchases or subscription plans.
    • Compatibility limited to certain door lock types.
    • Higher price range compared to traditional locks.

User Experience

Lockly.com offers a user-friendly interface, allowing customers to easily browse and research the available smart lock options. The website provides detailed product descriptions, including technical specifications and compatibility information. Additionally, Lockly's online support team is readily available to answer customer queries, ensuring a smooth user experience throughout the purchasing process. The overall navigation and functionality of the website contribute to a positive user experience.

Pricing and Value for Money

Lockly.com offers a range of smart lock models at varying price points. While the cost may be higher compared to traditional locks, the advanced security features and convenience provided by these smart locks make them a worthwhile investment. Lockly's commitment to quality craftsmanship and cutting-edge technology justifies the price, ensuring customers receive value for their money.

Customer Service

Lockly.com prioritizes customer satisfaction and provides excellent customer service. Their knowledgeable support team promptly addresses customer inquiries via phone, email, and live chat. Additionally, Lockly offers comprehensive installation guides and video tutorials on their website, further enhancing the customer service experience.

Product Quality and Selection

Lockly.com delivers exceptional product quality, utilizing premium materials and incorporating advanced security features. The selection of smart locks is extensive, catering to different needs and preferences. Whether customers require a fingerprint recognition system or PIN code access, Lockly offers a range of models with varying functionalities and compatibility.

Website Usability

Lockly.com features an intuitive and well-designed website, enabling users to easily navigate and find the information they need. The product pages are informative, providing essential details about each smart lock model. Additionally, the website includes a frequently asked questions (FAQ) section that addresses common queries to further enhance its usability.

Returns and Exchanges

Lockly.com has a hassle-free returns and exchanges policy. In the event that a customer is not satisfied with their purchase, they can return the product within a specified time frame, subject to certain terms and conditions. Lockly's customer service team efficiently handles returns and exchanges, ensuring a smooth process for customers who require such assistance.

Promotions and Discounts

Lockly.com periodically offers promotions and discounts on their smart lock products. Customers can take advantage of these opportunities to save on their purchases. Email subscriptions and following Lockly's social media accounts are recommended to stay updated on the latest promotions and discounts.

Reputation

Lockly.com has established a strong reputation for providing high-quality smart lock solutions. The brand's commitment to security, technological advancements, and customer satisfaction has garnered positive feedback from users. Lockly's consistent efforts to innovate and meet customer needs reinforce their reputation as a reliable smart lock provider.

Payment Options

Lockly.com accepts various payment options, including major credit cards, debit cards, and PayPal. This flexibility allows customers to choose their preferred payment method, enhancing convenience and ease of purchase.

Loyalty Programs

Lockly.com does not currently have a loyalty program in place. However, customers can benefit from promotions and discounts that may be offered periodically.

Customer Reviews

Lockly.com showcases customer reviews on their website, providing potential buyers with valuable insights and feedback from existing customers. These reviews contribute to transparency and aid in the decision-making process.

Community Involvement

Lockly.com actively engages with its customers through social media channels and offers online communities where users can share their experiences and seek advice. This fosters a sense of community and enables customers to connect with fellow smart lock users.

Shipping and Costs

Lockly.com offers shipping services for their smart lock products. The shipping costs and delivery times may vary depending on the customer's location. Lockly ensures that products are securely packaged and delivered in a timely manner to minimize any inconvenience for customers.

In conclusion, Lockly.com provides an exceptional online platform for individuals and businesses seeking innovative smart lock solutions. With their commitment to security, advanced technology, and customer satisfaction, Lockly has established itself as a reliable and reputable brand. The range of smart lock models, user-friendly website, excellent customer service, and high-quality products make Lockly.com an ideal choice for anyone looking to enhance their home or business security with cutting-edge smart lock technology.