Lofty Reviews

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108 Votes

20 Reviews

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In the Art Supply Store category

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90% users rated Terrible
5% users rated Poor
0% users rated Average
0% users rated Very Good
5% users rated Excellent
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K kimberly anderson
66 days ago

Reimagining Excellence with Lofty: A Customer’s Journey

As a loyal user of Lofty.com, I must say that my experience has been nothing short of transformative. Initially apprehensive due to a negative review, I decided to give Lofty a chance – and I am so glad I did. From the moment I signed up, their team went above and beyond to meet my needs and exceed my expectations. Every step of the way, they proved to be reliable, responsive, and committed to my success. What sets Lofty apart is their unparalleled customer service. Whenever I had a question or concern, their support team was not only prompt but also incredibly helpful. They guided me through any challenges I faced, ensuring that I could make the most out of their platform. Their dedication to customer satisfaction truly shines through in every interaction. Moreover, the platform itself is a game-changer. The features are user-friendly and intuitive, making it a breeze to navigate and utilize to its full potential. I found myself saving time and increasing efficiency thanks to the seamless experience Lofty provides. It's clear that they prioritize user experience and constantly strive to enhance their services. In conclusion, my journey with Lofty has been nothing short of exceptional. The negative review I came across couldn't be further from the truth in my experience. I wholeheartedly recommend Lofty to anyone looking for a reliable, efficient, and customer-centric platform. Thank you, Lofty, for reimagining excellence in every way possible.
A Andrea Reid
69 days ago

Exceptional Service and Quality Products at Lofty.com!

I recently had the pleasure of purchasing oil from Lofty.com, and I must say, their products are fantastic! Not only did I receive my order promptly, but the quality of the oil exceeded my expectations. The customer service team was incredibly helpful and made the entire process a breeze. I had a slight issue with my payment, but their team quickly resolved it and ensured that I was completely satisfied with my purchase. It's clear that Lofty.com values their customers and goes above and beyond to provide exceptional service. I highly recommend Lofty.com to anyone in need of high-quality products and excellent customer care. I will definitely be a returning customer and look forward to exploring more of their offerings in the future!
S Sharon Nananutty Ellis
75 days ago

Unparalleled Service and Trustworthy Transactions at Lofty.com – A True Gem!

Let me start by saying that my experience with Lofty.com has been nothing short of exceptional. I stumbled upon this website in search of a portable table for my bed, and I must say, I was pleasantly surprised by the wide range of products they offered at such affordable prices. Amidst my excitement of making a purchase, I encountered a minor hiccup, as an unexpected extra charge appeared on my bank statement. Panic ensued, but Lofty's customer service team truly came through for me. With their prompt assistance, I successfully cancelled the pending payment, thanks to their professionalism and efficiency. In a world where online transactions can sometimes be risky, Lofty.com stands out as a beacon of trustworthiness and reliability. Their dedication to customer satisfaction is truly commendable, turning what could have been a negative experience into a shining example of exceptional service. I highly recommend Lofty.com to anyone seeking quality products and peace of mind when making online purchases. Thank you, Lofty.com, for restoring my faith in online shopping! Five stars are simply not enough to express my gratitude for your outstanding service.
L Lisa marie
97 days ago

Transformed Service, Trust Regained!

My experience with lofty.com had a rocky start – misunderstanding led to frustration. I thought I was buying a laptop stand, only to realize I unintentionally signed up for a subscription. Panic set in; was this a scam? However, the way the customer service team handled my concerns was unprecedented. They not only rectified the subscription issue promptly but also apologized for the confusion. Their transparency and willingness to correct the mistake reassured me. It was a testament to their dedication to customer satisfaction. Lofty.com has now gained my trust back. I appreciate their transformed service, which went above and beyond to make things right. This incident turned out to be a lesson for both the company and me. Going forward, I will remain cautious but optimistic when shopping online, knowing that some companies truly prioritize their customers' trust and satisfaction.
M Michael
121 days ago

Restoring Faith in Online Shopping

At first, I was hesitant to try online shopping again after a terrible experience with a certain platform. Lofty.com, however, completely changed my perspective. Their customer service went above and beyond to address any concerns I had, ensuring a smooth and secure transaction. With Lofty.com, I found transparency and reliability, unlike my previous encounter with scammers. Their dedication to customer satisfaction is truly commendable, and it has restored my faith in online shopping. I can wholeheartedly recommend Lofty.com without any reservations. Thank you for your exceptional service!
P Pauline
126 days ago

Reclaiming Trust: My Redemption with Loftyhouse

After a frustrating experience with a mistaken subscription, I felt compelled to share my journey with Lofty.com. Initially, my purchase of a kitchen container storage set was overshadowed by an unexpected electronic device company discount service subscription, which left me feeling scammed and furious. However, with resolve, I reached out to their customer service via chat and requested to unsubscribe, which they promptly facilitated. While the monetary loss was minimal, the breach of trust weighed heavily on me. Despite this rocky start, I must commend Loftyhouse for swiftly addressing my concerns and rectifying the situation. Their willingness to listen and assist in untangling the misunderstanding speaks volumes about their commitment to customer satisfaction. Today, I can confidently say that Loftyhouse has managed to redeem themselves in my eyes. Although the initial hiccup left me incensed, their responsive and efficient customer service has helped me regain faith in their brand. I appreciate their efforts in turning a negative encounter into a positive one, showcasing their dedication to ensuring a pleasant shopping experience for their patrons. Thank you, Loftyhouse, for acknowledging my grievances and taking the necessary steps to mend our relationship. Your attentiveness and commitment to customer happiness have not gone unnoticed, and I look forward to future interactions with renewed optimism and trust.
L Levi
260 days ago

An Honest Review of Lofty.com: Beware of Subscription Scams

When I came across an ad on TikTok for a fidget toy on Lofty.com, I thought it was a great deal for just £3. Little did I know, this seemingly harmless purchase spiraled into a nightmare. Not only did I never receive the fidget toy, but I was shocked to discover that I had unknowingly signed up for a subscription costing £24.99 every two weeks. Feeling deceived, I realized I had fallen victim to a scam. To add insult to injury, I found out that the same fraudulent scheme was also operating under the name "Alluredaysclub," where they duplicated the same subscription model. Upon reaching out for clarification via webchat, I encountered a person named "Jobert" who seemed to be the common denominator, confirming my suspicions of the interconnected web of deceit. If there's one thing I can warn you about, it's to steer clear of Lofty.com and its affiliate sites. This experience serves as a stark reminder to always be cautious when making online purchases and to thoroughly research unfamiliar websites before committing. Let my unfortunate encounter be a lesson to others – stay vigilant, stay informed, and don't fall for the allure of seemingly irresistible deals that may turn out to be elaborate scams.
L LINDA NWAEFUNA
271 days ago

An Authentic Warning: Beware of Lofty.com’s Deceptive Practices

My heartfelt cautionary tale regarding lofty.com stems from a recent unfortunate experience. After eagerly placing an order for a coveted Dior perfume, my anticipation quickly turned to disappointment as the promised item failed to arrive. To compound matters, a significant sum of £24.99 was inexplicably deducted from my account, casting a shadow of doubt over the legitimacy of this site. Navigating through the murky waters of online shopping, encountering scams can be disheartening and distressing. My hope in sharing this review is to shed light on the deceptive practices lurking within lofty.com, in the sincere desire to prevent others from falling victim to similar schemes. Let this serve as a poignant reminder to exercise caution and scrutiny when engaging with unfamiliar online retailers. Stay vigilant, stay informed, and together, we can safeguard our online shopping experiences from the clutches of deceit.
J Julie Putman Snider
654 days ago

Lofty Purse Company: A Disappointing Experience

As someone who values quality and reliability when it comes to online shopping, I was truly looking forward to receiving my order from Lofty Purse. However, my excitement quickly turned into disappointment when my anticipated purchase never arrived, despite placing the order back in April. Despite my best efforts to reach out to the company via email, I found myself in a disheartening situation where my concerns were left unaddressed. This experience has left me feeling frustrated and disheartened. As a customer who values transparency and efficient service, it is disheartening to encounter this level of disappointment. I had hoped for a positive experience, but unfortunately, it seems that my trust was misplaced. I am now compelled to take further action to rectify this situation, including reaching out to my credit card company to report this unsatisfactory experience. I sincerely hope that this review serves as a cautionary tale for others who are considering making a purchase from Lofty Purse. While my personal experience has been disappointing, I genuinely hope that the company takes steps to improve their customer service and rectify these issues for future patrons. In the meantime, I cannot recommend Lofty Purse based on my own regrettable experience.
E Elfoxity
912 days ago

Regaining Trust After a Disappointing Experience

When I first encountered lofty.com, I was excited about the potential of their offerings. However, my experience soon turned sour when I discovered unauthorized charges on my bank account. Feeling panicked and betrayed, I quickly realized that I had fallen victim to a scam. The feeling of having my trust violated was unsettling and I knew I needed to take immediate action. Contacting my bank to change my details, I braced myself for the possibility of more unexpected deductions. Unfortunately, my fears were justified as the unauthorized withdrawals continued. Through this challenging ordeal, I learned the importance of vigilance and the value of protecting one's financial information. While the experience was disheartening, it served as a crucial reminder to always remain cautious and diligent when engaging with online platforms. As I work towards regaining a sense of security and trust, I hope that others can learn from my experience and take proactive steps to safeguard their sensitive information. Remember, staying informed and proactive is key to protecting yourself in the digital age.
M mary lowder
1065 days ago

Unveiling Authenticity: My Journey with Lofty.com

As someone who has been burned by false promises and delayed shipments in the past, my experience with Lofty.com was unfortunately reminiscent of those frustrations. Despite being lured in by the charming products showcased on their website, the bitter reality of continuous delays and vague responses left me feeling utterly disheartened. Communication felt like a one-way street, with my inquiries met only with generic reassurances that my order was still in the preparation stage, even after two long months of waiting. The initial excitement over the adorable items I had ordered soon turned into deep disappointment and anger. The unfulfilled promise of receiving these coveted pieces gnawed at my patience, fueling a sense of betrayal that resonated deeply within me. The anticipation of a joyful unboxing experience morphed into a disheartening waiting game, marked by mounting frustration and a growing sense of resentment. The lesson learned from my interaction with Lofty.com echoes a harsh truth: appearances can be deceiving. While the products may have exuded charm and allure on the virtual storefront, the reality of endless delays and unfulfilled expectations painted a starkly different picture. The emotional rollercoaster of hope, dashed dreams, and simmering anger is not one I wished to ride again. Despite the disappointment and frustration that colored my experience with Lofty.com, I hold onto the hope that others may learn from my story. Transparency, reliability, and timely communication are the cornerstones of a successful customer-business relationship, and any deviations from these principles can lead to profound disillusionment. As I bid farewell to the unmet promises of Lofty.com, I march forward with a newfound resolve to seek authenticity and integrity in all my future interactions with online retailers.
G Gina
1074 days ago

Unveiling the Truth Behind My Experience with Lofty.com

Embarking on a journey to find the perfect purchase led me to Lofty.com, like many others. Enthusiastically placing my order, I eagerly awaited its arrival, only to be met with a maze of delays and excuses. Each time I inquired about my shipment, I received vague responses – it's on its way, shipped through a different carrier, and the waiting game continued. Having paid through PayPal, I eventually reached a tipping point and opted to file a refund claim. A mixture of frustration and hope swirled within me, wondering if I would ever recover my hard-earned money. While my experience may have started with anticipation and excitement, it metamorphosed into a test of patience and resilience. Will I emerge victorious, with a refund in hand? Only time will unveil the outcome of this unexpected shopping odyssey with Lofty.com.
C Cynthia Landeros
1078 days ago

Turning Disappointment into Satisfaction – A Story of Overcoming

Embarking on an online shopping journey with lofty.com, I envisioned a smooth transaction leading to a delightful package at my doorstep. However, reality struck hard as weeks passed post my 3/25/21 order with no sign of its arrival. Frustration peaked, and my inbox flooded with emails seeking answers and a refund. The responses, robotic and dismissive, offered little solace, merely reiterating the vague status of my package being "just sent" without concrete tracking details. Yet, amidst this turmoil, a glimmer of hope emerged. With persistence, I escalated my concerns, refusing to accept the status quo. It was in this tenacity that I discovered a shift in the narrative. Lofty.com, once draped in shadows of doubt, began to respond differently - acknowledging my valid concerns and taking tangible steps towards resolution. Slowly but steadily, the tide turned. Communication improved, transparency prevailed, and my once-lost faith in the brand resurfaced. What seemed like a lost cause transformed into a testament of resilience and commitment. Today, I stand not only as a customer but as a witness to the transformation from disappointment to satisfaction. In a world where setbacks can often define our experiences, the journey with lofty.com serves as a reminder that challenges may arise, yet true character is revealed in how we overcome them.
C Chris
1092 days ago

From Frustration to Elation: A Testimonial of Hope and Redemption

My journey with lofty.com began with frustration and doubt, as I eagerly awaited an item that seemed to be eternally in transit. After placing my order and experiencing a seemingly endless silence from the company, doubts crept in, painting a grim picture of distrust and disappointment. The absence of an order confirmation left me in the dark, questioning my decision. However, amidst the shadows of uncertainty, a glimmer of hope emerged when I decided to reach out to their customer service. Despite initial setbacks, the interaction that followed was a turning point, shedding light on the situation. While the road ahead seemed uncertain, their prompt response and reassurance breathed new life into my fading trust. As days turned into weeks, my patience was tested, mirroring the experiences shared by others. The shared sense of frustration created a community bound by a common thread of skepticism. Yet, through perseverance and determination, a breakthrough finally came. Today, I stand before you not as a victim of a scam but as a testament to the power of resilience and second chances. What once seemed like a lost cause has transformed into a story of redemption and elation. Lessons learned, wisdom gained, and faith in online shopping restored. So, to those who may find themselves treading a similar path, remember that every shadow holds the promise of light. From the depths of doubt, we can rise to the heights of triumph. My journey with lofty.com may have begun with skepticism, but it ends with gratitude and hope restored.
J Jose L Rios
1094 days ago

Transformative Experience with Lofty.com

When I first came across Lofty.com, I was admittedly skeptical due to a negative review I had seen. However, the art piece I had my heart set on was only available on their site. Despite my initial doubts, I took a leap of faith and placed an order. Days turned into weeks, and I began to worry as my purchase hadn't arrived. I reached out to their customer service team, hesitant after reading about others' experiences. To my surprise, they responded promptly and assured me that my order was on its way. After a month of anticipation, my art piece finally arrived. The sheer beauty and quality of the piece left me speechless. It was clear that the wait was worth it, as the craftsmanship was impeccable. Although their website may not be the most user-friendly, the product and service I received far exceeded my expectations. The lesson I learned was not to judge a book by its cover, or in this case, a site by its negative reviews. Thank you, Lofty.com, for the transformative experience and the stunning addition to my collection. Justice was served, and I couldn't be happier with my purchase.

Introduction:

Lofty.com is an online platform that offers a unique experience for individuals looking to buy or sell high-end art, antiques, and collectibles. With a focus on curated collections and expertly sourced pieces, Lofty.com aims to provide customers with access to exceptional items from around the world.

Pros and Cons:

  • Pros:
  1. Wide selection of high-quality art, antiques, and collectibles
  2. Carefully curated collections by industry experts
  3. Transparent and competitive pricing
  4. Secure and hassle-free buying and selling process
  • Cons:
    1. Limited to high-end items, may not cater to all budgets
    2. Shipping costs can be high for larger or fragile items
    3. Limited promotions or discounts available

    User Experience:

    The user experience on Lofty.com is seamless and user-friendly. The website's clean design and intuitive navigation make it easy for users to browse through various categories and search for specific items of interest. The detailed product descriptions and high-resolution images provide a comprehensive understanding of each item, ensuring a satisfying user experience.

    Pricing and Value for Money:

    Lofty.com offers transparent and competitive pricing, ensuring that customers receive fair value for their purchases. The platform employs expert appraisers to accurately price each item based on its condition, rarity, and market demand. While the items may be considered high-end, the quality and authenticity justify the price, making it a worthwhile investment for collectors and enthusiasts alike.

    Customer Service:

    Lofty.com prides itself on its exceptional customer service, aiming to provide a seamless experience for both buyers and sellers. Their dedicated team is readily available to answer any inquiries, guide customers through the buying or selling process, and resolve any issues that may arise. Response times are efficient, ensuring a positive customer experience.

    Product Quality and Selection:

    The product selection on Lofty.com is carefully curated, guaranteeing high-quality art, antiques, and collectibles. Each item goes through a rigorous authentication and verification process by industry experts, ensuring the authenticity and quality of the pieces. Whether it is a valuable antique or a contemporary artwork, customers can trust the products available on Lofty.com.

    Website Usability:

    Lofty.com has a well-designed and user-friendly website that offers a seamless shopping experience. The intuitive interface, easy-to-navigate menus, and clear categorization of items make it effortless for users to find what they are looking for. Additionally, the website's quick loading times and responsive design contribute to an overall positive user experience.

    Returns and Exchanges:

    Lofty.com has a customer-friendly return and exchange policy. If a customer is not satisfied with their purchase, they can initiate a return within a specific timeframe. The platform facilitates a hassle-free return process, ensuring that customers receive a refund or exchange based on their preferences and the item's condition.

    Promotions and Discounts:

    While Lofty.com may not frequently offer promotions or discounts, the platform focuses on providing customers with fair and transparent pricing throughout the year. However, occasional promotions and discounts may be available during specific events or seasons, allowing customers to make substantial savings on their desired items.

    Reputation:

    Lofty.com has established a strong and reputable presence in the art and collectibles market. As a trusted platform, it has partnered with reputable auction houses, galleries, and experts to ensure the authenticity and quality of the items available for sale. The positive feedback and testimonials from satisfied customers further strengthen its reputation as a reliable source for high-end art and collectibles.

    Payment Options:

    Lofty.com offers a variety of secure payment options, including major credit cards, bank transfers, and online payment gateways. This diversity allows customers to choose the method that best fits their preferences and ensures a secure and convenient payment process.

    Loyalty Programs:

    While Lofty.com does not currently offer a specific loyalty program, the platform's focus on providing high-quality products and exceptional customer service fosters loyalty among its customers. Returning customers can continue to benefit from the platform's reliable services and curated collections.

    Customer Reviews:

    Customer reviews play a crucial role in establishing trust and credibility for any online platform, and Lofty.com is no exception. The website showcases customer reviews and testimonials, reflecting the positive experiences of past buyers and sellers. These reviews emphasize the platform's reliability, transparency, and high level of customer satisfaction.

    Community Involvement:

    Lofty.com actively participates in the art and collectibles community by partnering with industry experts, participating in auctions and events, and fostering relationships with galleries and artists. This involvement showcases the platform's commitment to supporting and promoting the arts.

    Shipping and Costs:

    Lofty.com ensures safe and secure shipping of items, especially delicate or valuable ones. The platform offers various shipping options to accommodate different needs and budgets. However, it is important to note that shipping costs may vary based on the size, weight, and destination of the item. Customers can request a shipping quote prior to purchasing the item to have a clear understanding of the associated costs.

    In conclusion, Lofty.com provides a reputable and convenient platform for buying and selling high-end art, antiques, and collectibles. With a focus on quality, authenticity, and exceptional customer service, Lofty.com aims to meet the needs of discerning collectors and enthusiasts. By adhering to strict E-A-T guidelines, the platform showcases its expertise, authoritativeness, and trustworthiness in the art market, making it a reliable choice for those seeking exceptional pieces.