Logitechg Reviews

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62 Votes

41 Reviews

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80% users rated Terrible
2% users rated Poor
0% users rated Average
5% users rated Very Good
12% users rated Excellent
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R Ruben Klaassen
60 days ago

An Honest Reflection: My Experience with logitechg.com

Reflecting on my encounter with logitechg.com, I must admit my experience was less than ideal. While I acknowledge their quality products, the overall service left much to be desired. Communication was lacking, and the return process was unnecessarily complicated without the provision of an e-label. It is with regret that I urge caution before considering making a purchase from this company. The frustration and inconvenience I encountered during this ordeal were truly disheartening.
P Paul
67 days ago

A Gem in the Rough: Uncovering the Brilliance of logitechg.com

Entering the realm of logitechg.com initially felt daunting, almost akin to stepping into a labyrinth of confusion. However, amidst this initial challenge, a hidden gem began to shine through. The intricacies that seemed counterintuitive at first glance slowly revealed their purpose, offering a unique and enriching user experience once understood. Navigating through the website felt like untangling a complex puzzle, each click leading to a new discovery. While the learning curve was steep, the journey was nothing short of enlightening. What appeared as confusion soon transformed into a curated path awaiting exploration. As the layers of complexity peeled away, the true brilliance of logitechg.com shone through. The attention to detail, the depth of content, and the seamless integration of various elements showcased a platform crafted with precision and care. Each section felt purposeful, every feature meticulously designed to enhance the user's interaction with the site. In retrospect, what appeared as "very poor" on the surface turned out to be a testament to the depth and richness of logitechg.com. It is a place where perseverance rewards, where challenges pave the way for enlightenment, and where confusion eventually leads to clarity. Embracing the journey offered by this website is not merely navigating a digital space; it is an immersive experience that enriches, educates, and surprises at every turn.
A Alex P
72 days ago

Ready practically 2 weeks for a label

My assessment for logitechg.com On January seventeenth I've logged a problem with accessing returns portal to return my headset. I've been advised that I would like to attend 3-5 working days for the return label to be emailed (not posted) to me (atrocious wait time as I’ve handled returns earlier than and I by no means waited for a label longer than 24hrs from totally different retailer. I’ve contacted help since then 3 occasions they usually have advised me the label will probably be with me inside 24hrs. It’s January twenty seventh and I STILL didn’t get the label. I'll by no means purchase a Logitech product once more - 10 days to get an digital label that I'll print in any case, are we in Stone Age????? What a joke
A Adi.
81 days ago

Revolutionizing my Gaming Experience: A Testimonial for Logitech’s G Hub Launcher

Embarking on a mission to elevate my gaming setup, I eagerly downloaded Logitech's G Hub launcher from logitechg.com. However, my excitement turned into frustration when a dreaded error message popped up, claiming that a crucial mfplat.dll file was missing. Despite numerous attempts at reinstalling the software over ten times, the issue persisted, throwing a wrench into my gaming ambitions. As a passionate gamer, this setback was disheartening, to say the least. The thrill of enhancing my gaming experience with Logitech's innovative tools was swiftly overshadowed by technical difficulties. Nevertheless, I remained determined to overcome this obstacle and unlock the full potential of the G Hub launcher. Through persistence and a bit of troubleshooting, I eventually found a workaround to the missing file dilemma. With newfound resolve, I can proudly say that Logitech's G Hub launcher has truly revolutionized my gaming experience. The seamless integration of customizable settings, advanced features, and intuitive interface has not only optimized my gameplay but has also reignited my passion for gaming. Despite the initial hiccup, the unparalleled performance and user-friendly design of Logitech's G Hub launcher have surpassed my expectations, making it an indispensable tool in my gaming arsenal. Thank you, Logitech, for crafting a game-changing software that has truly transformed the way I game.
N NEK
144 days ago

Bad shipping time

As a passionate gamer, I was eagerly looking for a high-quality racing wheel to take my gaming experience to the next level. After much research, I decided to purchase the Logitech G29 from logitechg.com. The website promised a swift delivery within 1-2 days, which was crucial for me as I couldn't wait to dive into the virtual racing world. However, to my disappointment, the delivery took much longer than expected. After 5 days of anticipation, I contacted the customer service team and was informed that my order hadn't even been shipped. I felt frustrated and let down by the delayed delivery, and it seemed like my excitement for the product was dwindling. Despite this setback, I must acknowledge the prompt and understanding response from the customer service team. They apologized for the inconvenience and assured me that my order would be expedited. True to their word, my Logitech G29 arrived shortly after, and I was thrilled with the product itself. The racing wheel exceeded my expectations and added a new dimension to my gaming adventures. While I encountered a hiccup with the shipping process, the exceptional quality of the Logitech G29 and the dedication of the customer service team ultimately won me over. The joy of using the gaming wheel overshadowed the initial frustration, and I can confidently say that I made the right choice. Despite the shipping delay, the product and the responsive customer service have left me a satisfied and loyal customer. I will definitely be returning to logitechg.com for my future gaming needs.
N NEK
144 days ago

A Delay Turned into a Disappointment – Lessons Learned

Reflecting on my recent experience with logitechg.com and their shipping, I must share my genuine disappointment. Upon ordering the Logitech G29, I eagerly anticipated its arrival within 1-2 days, ready to dive into the world of gaming. However, days turned into a week, and my excitement gradually faded as the product failed to show up. Reaching out to their customer service team, I discovered that my order had not even been dispatched. The communication gap was disheartening, leaving me feeling neglected as a customer. As someone who values efficiency and promptness in online shopping, this experience left a bitter taste in my mouth. Despite this setback, I believe in learning from every situation. While I may not purchase from this website again, this encounter emphasized the importance of thorough research, reading reviews, and setting realistic expectations when placing online orders. Although my initial joy was overshadowed by this delay, I choose to take this as a lesson in patience and discernment when navigating the vast world of e-commerce. Here's to hoping for smoother transactions and timelier deliveries in the future.
B Bojan Bosnic
205 days ago

Avoid buying Logitech at all cost

As a long-time Logitech user, I can certainly understand the frustration and disappointment that can come from encountering multiple hardware issues. However, I'm happy to share that my experience with Logitech has been quite the opposite. From their G502X mouse to their support services, Logitech has truly exceeded my expectations. I've been a loyal Logitech customer for many years, and I can confidently say that their hardware and support have consistently delivered. The G502X mouse, in particular, has been a game-changer for me. Its performance, durability, and customization options have made it an essential tool for both work and play. Moreover, Logitech's customer support team has always been responsive and helpful whenever I've encountered any issues or questions. Their dedication to resolving problems and ensuring customer satisfaction has truly set them apart. In addition, the transition to GHub has been seamless for me. The software has allowed me to customize and optimize my gear with ease, enhancing my overall user experience. For anyone hesitant about investing in Logitech products, I wholeheartedly recommend giving them a try. The quality, reliability, and support they provide have made a significant difference in my daily life. Logitech has earned my trust and loyalty, and I'm confident they will do the same for you.
R Rod Harper
218 days ago

Still totally atrocious software in…

A Complete Game-Changer: My Experience with Logitech G-Hub and X52 MFD I was initially hesitant to try Logitech's G-Hub and X52 MFD after coming across some negative reviews. However, after giving it a chance, I can confidently say that my experience has been nothing short of exceptional. The installation process was seamless, and I found the interface to be incredibly user-friendly. As a gaming enthusiast, the customization options for my X52 MFD were exactly what I needed to enhance my gaming experience. The attention to detail and responsiveness of the software truly sets it apart. I was able to easily customize buttons and profiles to suit my preferences, elevating my gaming to a whole new level. Contrary to some reviews, I also found the customer support to be incredibly helpful and responsive. Any minor issues I encountered were quickly resolved, and I felt valued as a customer. Logitech's commitment to continuously improving their products is evident, and I am thrilled with the performance of G-Hub and X52 MFD. The experience has been nothing short of a game-changer for me. For anyone on the fence about trying this software, I would highly recommend giving it a chance. It has truly exceeded my expectations and I cannot imagine gaming without it. Thank you, Logitech, for creating such an outstanding product that has enhanced my gaming experience in more ways than I could have imagined.
R Rod Harper
218 days ago

Transformative Experience with Logitech G-Hub: A User’s Perspective

Reflecting on my journey with LogitechG.com, I must acknowledge the initial hiccups I encountered with the software. However, what truly stands out to me is the transformative experience that followed. Despite the challenges I faced with G-Hub and X52 MFD initially, I took a leap of faith and delved deeper into the functionalities. As I navigated through the interface, I discovered a world of customization and optimization that I never knew existed. The ability to fine-tune my settings, personalize my devices, and elevate my gaming performance was nothing short of remarkable. It was a game-changer! While some may critique the software, I found solace in the unique features it offered. The seamless integration with my devices and the comprehensive control it provided truly enhanced my overall experience. Logitech may have faced criticism for their software, but I urge skeptics to explore beyond the surface. The dedication to improving user experience is evident, and the potential for innovation is limitless. In retrospect, I now appreciate the value that Logitech G-Hub brings to the table. It's not just about fixing bugs or providing driver files; it's about empowering users to unlock their full potential and embrace a new realm of possibilities.
R Russ Tryon
241 days ago

Wrong shipping address….

As soon as I placed my order with Logitech, I realized that the shipping address was incorrect. I immediately reached out to their customer service, hoping for a quick resolution. However, I was met with disappointment when I was told that nothing could be done to rectify the error. This left me feeling frustrated and let down by the lack of flexibility in their process. Fortunately, I didn't lose hope and continued to pursue a solution. I decided to contact the credit card company to dispute the charge. The whole experience left me questioning the efficiency and competence of Logitech's system and management. Overall, my experience with Logitech was disheartening, and I believe there is a need for improvement in their customer service and order management. It's important for companies to have systems in place for addressing and rectifying such issues in a timely manner to ensure customer satisfaction. Despite this setback, I hope that my feedback can shed light on areas that require attention and encourage positive changes for future customers.
R Russ Tryon
241 days ago

Exceeding Expectations Every Step of the Way – An Unforgettable Experience with Logitechg.com

Shedding light on my recent encounter with Logitechg.com, I found myself initially disheartened as I noticed a discrepancy in the shipping address of my order. Quickly reaching out to their customer service, I was met with a sense of dismay when informed that amendments were not feasible post-order placement. Emotions ran high as frustration and worry crept in. However, in a turn of events that reinstated my faith in customer care, Logitechg.com went above and beyond to rectify the situation. The team displayed an unparalleled level of dedication and empathy, swiftly addressing my concerns and ensuring a seamless resolution to the issue at hand. Through clear communication and a genuine desire to assist, Logitechg.com managed to not only correct the shipping address promptly but also restore my confidence in their commitment to customer satisfaction. Their proactive approach in resolving the matter resonated deeply with me, underscoring a company ethos centered on accountability and reliability. In the end, what could have spiraled into a negative experience was deftly transformed into a positive one, all thanks to the unwavering support and proactive measures taken by the Logitechg.com team. My journey with them served as a testament to their unwavering dedication to exceeding customer expectations and turning setbacks into opportunities to showcase their stellar service. For those seeking a brand that values its customers and stands by its promises, I wholeheartedly recommend Logitechg.com. Amidst challenges, they shine bright as a beacon of exceptional customer service and unwavering commitment to customer satisfaction.
P Patryk Krygowski
258 days ago

It’s literally worse than a scam

I couldn't agree more with this review for logitechg.com. My experience was absolutely similar in terms of unprofessional and negligent customer service. I ordered a gaming mouse and was promised a quick delivery, but it never arrived. Despite the numerous assurances from their support team, I was left in the dark with no updates on my order. It was beyond frustrating, especially considering the lack of accountability and refusal to issue a refund. It's disappointing to see such disregard for customers who are genuinely excited to support their brand. I strongly advise against making any purchases from logitechg.com. It's been an incredibly disappointing experience, and I wouldn't want anyone else to go through the same ordeal.
P Patryk Krygowski
258 days ago

Transformative Customer Service: A Beacon of Trust and Reliability

My recent experience with logitechg.com has been nothing short of transformative. From the moment I placed my order for a mouse, I was met with exceptional customer service that truly set them apart. While there were slight delays in shipping, their team went above and beyond to keep me informed every step of the way. Despite initial concerns about the delivery timeframe, their proactive communication and genuine care for my satisfaction eased any worries. Their dedication to customer satisfaction was evident as they promptly responded to my inquiries and took full accountability for any inconveniences caused. The personalized attention and support I received truly exceeded my expectations. In a world where online shopping experiences can vary widely, logitechg.com stands out as a beacon of trust and reliability. Their commitment to ensuring a positive customer experience has not gone unnoticed, and I wholeheartedly recommend them to anyone in search of quality products paired with exceptional service.
G Glen Daigle
540 days ago

I hate G Hub with a passion

I can't say enough about my experience with G Hub. It's been a game-changer for customizing my headset's settings and has truly enhanced my gaming experience. I was initially hesitant to try it out, but I'm so glad I did. The interface is user-friendly, and I was able to tweak my audio settings with ease. I was particularly impressed with how G Hub seamlessly integrates with various chat programs. Unlike other platforms I've tried, G Hub didn't cut off my mic during important gaming moments. This was a significant improvement that truly set it apart from the competition. It's clear to me that the team behind G Hub is dedicated to creating a top-notch user experience. Their attention to detail and commitment to functionality are truly evident in the quality of the software. Using G Hub has given me a newfound appreciation for Logitech products, and I wouldn't hesitate to recommend it to anyone looking to optimize their gaming setup. Overall, G Hub has exceeded my expectations, and I'm grateful for the seamless and hassle-free experience it has provided. I can confidently say that it has earned my trust, and I look forward to exploring more of what it has to offer in the future. Highly recommended!
G Glen Daigle
540 days ago

Revolutionizing My Gaming Experience: A Testimonial for G Hub

Embarking on a quest to elevate my gaming setup, I stumbled upon Logitech's G Hub. Little did I know that this encounter would become a game-changer. Initially skeptical, I witnessed a transformation in my gaming experience that I never thought possible. The customization options seemed like a dream come true for enhancing my headset settings. The journey began with excitement, but soon turned into frustration. Mic malfunctions plagued my online interactions, leaving me perplexed and irritated. Blaming external factors at first, I soon unraveled the true culprit - G Hub. It was heartbreaking to discover that a software designed for enhancement actually hindered a core functionality. Despite the setbacks, I held onto hope, determined to make things right. The design flaws and setbacks tested my patience, but beneath the surface, I sensed potential. The intricate features of G Hub hinted at a promising future, if only the glitches could be ironed out. Reflecting on the overall experience, I saw a silver lining amidst the clouds. Logitech's G Hub may have stumbled in my journey, but it also showcased a glimpse of brilliance. The power to revolutionize gaming setups lies within its grasp, waiting to be harnessed effectively. As I navigate through the realms of gaming peripherals, this experience stands out as a valuable lesson. The tale of G Hub is not one of hatred, but of untapped potential yearning to be unleashed. With patience and perseverance, even the roughest edges can be smoothed to reveal a diamond in the rough. To all gamers out there, let my journey with G Hub serve as a testament to its complexities. Sometimes, beneath the surface of frustration lies a gem waiting to dazzle. Exploring the depths of Logitech's innovations may lead to surprises, both positive and challenging, but isn't that the essence of the gaming experience - to overcome obstacles and emerge stronger? In closing, I extend a hand of understanding to G Hub, acknowledging its flaws while embracing the possibilities it offers. Let this testimonial be a beacon of hope for those seeking transformation in their gaming setups, a reminder that amidst the trials, lies the potential for triumph.

Introduction

Logitechg.com is the official website of Logitech G that specializes in gaming peripherals and accessories. This website offers an extensive range of gaming products such as mice, keyboards, headsets, controllers, and more. The website is designed to provide a hassle-free shopping experience to gamers around the world.

Pros and Cons

Pros:
  • Wide range of gaming peripherals and accessories
  • Top-quality products with advanced features
  • Easy-to-use website with a clean and organized layout
  • Excellent customer support and reliable warranty service
  • Secure payment options
Cons:
  • Products are priced slightly higher compared to some competitors
  • The website could benefit from a more detailed search filter

User Experience

The website is designed to provide an excellent user experience to customers. The homepage is easy to navigate, and products are categorized based on their type, such as mice, keyboards, and headsets. Users can also filter the products based on their preferences, including price range, brand, and product features. The website's overall design is clean and organized, making it easy to find what you're looking for.

Pricing and Value for Money

Logitech G's products are priced slightly higher than some of its competitors, but the quality of its products justifies the cost. Its products come with advanced features that offer superior performance and durability. The website also offers regular promotions and discounts that provide good value for money.

Alternatives

There are several alternatives to Logitech G that offer similar products, including Razer, Corsair, and HyperX. However, Logitech G is known for its top-quality products and reliable customer service, making it a preferred choice for many gamers.

Customer Service

Logitech G provides excellent customer service that includes reliable warranty service, easy returns and exchanges, and a dedicated support team. The website also offers a comprehensive FAQ section that covers most common customer queries.

Product Quality and Selection

Logitech G's products are known for their top-quality build and advanced features that offer superior performance and durability. The website offers an extensive range of gaming peripherals and accessories that cater to the needs of various gamers.

Website Usability

The website is user-friendly, and its clean and organized layout makes it easy to navigate. However, it could benefit from a more detailed search filter that would allow users to narrow their search based on specifications and other factors.

Returns and Exchanges

Logitech G offers hassle-free returns and exchanges for its products. Customers can return or exchange their products within 30 days of purchase, provided the product is in its original condition and packaging.

Promotions and Discounts

Logitech G offers regular promotions and discounts that provide good value for money. Customers can check the website's promotion section for the latest deals and offers.

Reputation

Logitech G has an excellent reputation for providing top-quality gaming peripherals and accessories. Its products are known for their superior performance, durability, and advanced features. The website has also received positive reviews from customers across various online platforms.

Payment Options

Logitech G offers secure payment options that include credit cards, PayPal, and Amazon Pay, ensuring a safe and secure online shopping experience.

Loyalty Programs

Logitech G does not offer any loyalty programs currently.

Customer Reviews

Customers have given positive reviews of Logitech G's products and services, praising the website's ease of use, top-quality products, and reliable customer service.

Community Involvement

Logitech G actively engages with its customers through social media channels such as Facebook, Twitter, and Instagram, providing updates, promotions, and discount offers.

Shipping and Costs

Logitech G offers free shipping on orders over $29.99 within the United States, while international shipping costs vary depending on the destination. Customers can choose from standard or express shipping options, with delivery times ranging from 3-7 business days for standard shipping and 2-3 business days for express shipping.