Users Voice for Logitechg

65% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
30% users rated Excellent
Pie Chart Review Representation for Logitechg
Logitechg Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

Rate Logitechg Coupons Store

X
Customer Support
Click to Rate
Pricing
Click to Rate
Returns/Refunds
Click to Rate
User Interface
Click to Rate
Quality
Click to Rate

Review article published on: 19 Oct 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 2.4 5 3.7 2.7 4.5 4.5
Mar 2023 3 1 2.5 5 4.7 4.7
Line Chart for Rating of peer stores

logitechg.com

amiclubwear.com

rakuten.com

boomf.com

godaddy.com

patpat.com

Detailed Logitechg Review by

Introduction

Logitechg.com is the official website of Logitech G that specializes in gaming peripherals and accessories. This website offers an extensive range of gaming products such as mice, keyboards, headsets, controllers, and more. The website is designed to provide a hassle-free shopping experience to gamers around the world.

Pros and Cons

Pros:
  • Wide range of gaming peripherals and accessories
  • Top-quality products with advanced features
  • Easy-to-use website with a clean and organized layout
  • Excellent customer support and reliable warranty service
  • Secure payment options
Cons:
  • Products are priced slightly higher compared to some competitors
  • The website could benefit from a more detailed search filter

User Experience

The website is designed to provide an excellent user experience to customers. The homepage is easy to navigate, and products are categorized based on their type, such as mice, keyboards, and headsets. Users can also filter the products based on their preferences, including price range, brand, and product features. The website's overall design is clean and organized, making it easy to find what you're looking for.

Pricing and Value for Money

Logitech G's products are priced slightly higher than some of its competitors, but the quality of its products justifies the cost. Its products come with advanced features that offer superior performance and durability. The website also offers regular promotions and discounts that provide good value for money.

Alternatives

There are several alternatives to Logitech G that offer similar products, including Razer, Corsair, and HyperX. However, Logitech G is known for its top-quality products and reliable customer service, making it a preferred choice for many gamers.

Customer Service

Logitech G provides excellent customer service that includes reliable warranty service, easy returns and exchanges, and a dedicated support team. The website also offers a comprehensive FAQ section that covers most common customer queries.

Product Quality and Selection

Logitech G's products are known for their top-quality build and advanced features that offer superior performance and durability. The website offers an extensive range of gaming peripherals and accessories that cater to the needs of various gamers.

Website Usability

The website is user-friendly, and its clean and organized layout makes it easy to navigate. However, it could benefit from a more detailed search filter that would allow users to narrow their search based on specifications and other factors.

Returns and Exchanges

Logitech G offers hassle-free returns and exchanges for its products. Customers can return or exchange their products within 30 days of purchase, provided the product is in its original condition and packaging.

Promotions and Discounts

Logitech G offers regular promotions and discounts that provide good value for money. Customers can check the website's promotion section for the latest deals and offers.

Reputation

Logitech G has an excellent reputation for providing top-quality gaming peripherals and accessories. Its products are known for their superior performance, durability, and advanced features. The website has also received positive reviews from customers across various online platforms.

Payment Options

Logitech G offers secure payment options that include credit cards, PayPal, and Amazon Pay, ensuring a safe and secure online shopping experience.

Loyalty Programs

Logitech G does not offer any loyalty programs currently.

Customer Reviews

Customers have given positive reviews of Logitech G's products and services, praising the website's ease of use, top-quality products, and reliable customer service.

Community Involvement

Logitech G actively engages with its customers through social media channels such as Facebook, Twitter, and Instagram, providing updates, promotions, and discount offers.

Shipping and Costs

Logitech G offers free shipping on orders over $29.99 within the United States, while international shipping costs vary depending on the destination. Customers can choose from standard or express shipping options, with delivery times ranging from 3-7 business days for standard shipping and 2-3 business days for express shipping.

Logitechg Recent User Reviews

👤

Reviewer Name: Bryan Pascual

Review Submission Date: 2022-09-19

Review Title: Quick warranty service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: The support team at Logitech were quick to respond and dispatch a replacement for a G915 keyboard warranty claim. Had the replacement keyboard in my hands within a week. Thank you!

👤

Reviewer Name: Tony

Review Submission Date: 2022-08-31

Review Title: Horrible and unstable junkware
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This has to be the most horrid piece of software written. It crashes all the time, gives false key presses. presses random keys.Have to restart it just to get the keyboard working again.They spend way too much time making it pretty, instead of making it work properly.

👤

Reviewer Name: das_ta

Review Submission Date: 2022-06-27

Review Title: G Hub is a horrible horrible thing
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: G Hub is a horrible horrible thing. You spend time setting up macros and then, roughly once every couple of weeks it greets you with `Welcome to your Logitech product`. All the settings, all macros everything gone. Stay away

👤

Reviewer Name: ArjanKS

Review Submission Date: 2022-05-13

Review Title: I personally don't get all the negative reviews
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I personally don't get all the negative reviews here. I am extremely happy with Logitech and its services. Using Logitech for many years and never had any issues with their services. Got a mouse with a problem, but after contacting them (and the product is within warranty) their service was great. Troubleshooting, testing, and more. They are trying to solve the problem as soon as possible. I had a hardware problem and it was replaced with a replacement. Again, I dont get all the negativity here.

👤

Reviewer Name: Rod Harper

Review Submission Date: 2022-04-10

Review Title: Tech Support is crap like their products
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Now have a third fault in 18 months from new in G923 racing wheel. Got a Ticket for Tech Support but no help forthcoming. Logitech Support is as bad as Thrustmaster and Fanatec total rubbish. Don't buy Logitech gaming gear it is junk these days. And further on wheel is getting worse don't buy from this company stuff and Support is rubbish.

👤

Reviewer Name: NewThirty

Review Submission Date: 2022-01-17

Review Title: Owner of G635, G502 and G512
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: I use their headset G635, mouse G502 and keyboard G512 and I love it! I had some problems with the headset cable but I fixed the issue quickly. Their Logitech G Hub is awful .. but u get used to it.

👤

Reviewer Name: Jazi Ali

Review Submission Date: 2021-10-07

Review Title: Worse company to buy on their online…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Worse company to buy on their online store . One month ago place order . No body can send you estimate or whether ship the order..Realy go amazon or some place ..Really bad

👤

Reviewer Name: rod harper

Review Submission Date: 2021-05-13

Review Title: Abysmal product and technical support…
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Abysmal product and technical support as bad as Thrustmaster and Fanatec. They take your money then won't give adequate support. Don't buy racing wheels from Logitechg the force feed back is pathetically weak. Rubbish help with updating software and firmware. Total shambolic conpany

👤

Reviewer Name: Rajib Ahmed

Review Submission Date: 2021-04-25

Review Title: Crap
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Their stockhouse is run by sloths. How lazy can you be to not dispatch your items within 2 weeks.I understand it is a pandemic, BUT that would likely affect the actual shipping time, not the time needed to physically packet and ship an IN STOCK item. 2 weeks to dispatch is ridiculous

👤

Reviewer Name: Magnus Lagerqvist

Review Submission Date: 2021-01-11

Review Title: This company gives no in-stock updates what-so-ever.
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: This company gives no, what so ever update on their delayed product. The mouse I have been waiting for is the most expensive on the market, and was supposed to be delivered in December according to the company that retails their products in Sweden. Now the christmas holiday have passed and honestly it feels ruined as I have little spared time to game otherwise..I am hearing from other persons that they won't deliver until February but no where is this information to be found. Please just choose another company when you have the chance.