Logitravel Reviews

Voted Good (4/5)

330 Votes

20 Reviews

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In the Travel Agency category

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M Mick Pagett
114 days ago

Above and Beyond: An Unforgettable Experience with Logitravel

From the moment I stumbled upon Logitravel's website, I knew I was in for a treat. Booking a family cruise through them was one of the best decisions I've made, all thanks to the exceptional service provided by Iris. Right from our first interaction, she exuded professionalism, warmth, and a genuine enthusiasm for ensuring our vacation was nothing short of perfect. Iris's attention to detail and unwavering dedication were truly remarkable. She patiently answered all my questions, alleviating any concerns I had along the way. Her in-depth knowledge and passion for travel shone through, making the entire booking process a breeze. What stood out the most was her personalized approach – she took the time to understand our needs and preferences, tailoring the experience to suit our family perfectly. Moreover, Iris's politeness and genuine care for her customers were evident in every interaction. She went above and beyond to make us feel valued and appreciated, which left a lasting impression on me. Thanks to Iris, my first experience with Logitravel certainly won't be my last. I am already looking forward to planning my next adventure with this fantastic team. In conclusion, my heartfelt gratitude goes to Iris and the entire Logitravel team for creating unforgettable memories for me and my family. If you're looking for a travel agency that not only meets but exceeds your expectations, look no further – Logitravel is the way to go. Thank you, Iris, for making our cruise truly exceptional.
L Lynn Bultitude
137 days ago

Iris: The Unwavering Support We Needed

From the moment we discovered logitravel.co.uk, Iris has been our guiding light. Her unwavering support and dedication have truly set her apart. Every query, concern, or request we've had, Iris has handled with grace and efficiency, ensuring our peace of mind every step of the way. Booking a holiday with this level of care and attention is a rarity, but Iris has made it possible. Her patience knows no bounds, and her commitment to ensuring our satisfaction is unparalleled. We are confident in our choice to book with this company, knowing that Iris is behind the scenes, ready to assist us whenever we need. As we count down the days until our travels, we know that Iris will continue to be our go-to person for any additional support. She is not just a valuable asset to the company; she is the heart and soul of our positive experience. Thank you, Iris, for being a credit to logitravel.co.uk and for making our journey a memorable one.
P Paul Reed
142 days ago

Exceeding Expectations: A Personal Touch

Logitravel.co.uk has truly outdone themselves, especially with the exceptional assistance provided by Iris. After a positive experience booking our first cruise with them, we decided to embark on another adventure. However, due to our last-minute planning, we faced limited options for cabins and ships on our desired dates. That's when Iris stepped in with a helping hand. Her proactive approach of reaching out to us and offering personalized assistance made all the difference. She went above and beyond, presenting us with a wide range of options and catering to our specific needs patiently. What truly stood out was her willingness to hold cabins for us while we made our final decision, ensuring we secured the perfect cruise and cabin for our upcoming trip in February 2024. Thanks to Iris and the team at Logitravel, our excitement for this cruise knows no bounds.
S sheila gell
153 days ago

Unforgettable Experience Thanks to Iris

As a first-time cruiser, my experience with Iris from logitravel.co.uk was nothing short of exceptional. Her professionalism, patience, and genuine care made all the difference in finding the perfect cruise for us at an unbeatable price. Joining friends who are seasoned cruisers, we were all impressed by Iris's dedication to ensuring we have a memorable voyage ahead. Our anticipation for the upcoming cruise is heightened by the outstanding service we received, and we are already considering future bookings with Iris. Her expertise and personalized approach have left a lasting impression on us, and we cannot wait to set sail on this adventure she helped us discover.
J Johann U
157 days ago

Unforgettable Holiday Experience with Iris Madico: A Customer Service Gem

Embarking on my vacation planning journey, I stumbled upon Logitravel, where I had the pleasure of being assisted by the remarkable Iris Madico. From the very first interaction, Iris exuded professionalism and warmth, addressing all my queries with utmost clarity and patience. Her efficiency and prompt responses not only made the booking process swift but also instilled a sense of confidence in me. It was evident that Iris was not just another customer service representative; she was a true gem, dedicated to ensuring my travel experience was seamless and memorable. Thanks to Iris’s exceptional service, I am now eagerly anticipating my upcoming holiday with Logitravel. I wholeheartedly recommend Iris Madico and Logitravel to anyone seeking a stress-free and enjoyable travel planning experience.
D Dace Felse Kandeasa
158 days ago

Exemplary Service and Unforgettable Memories with Iris

I cannot express enough gratitude for the exceptional service provided by Iris at logitravel.co.uk. From the moment we connected, Iris demonstrated unparalleled dedication, patience, and kindness in tailoring the perfect travel package for us. Her expertise in securing the best quotes and crafting memorable experiences made booking our cruise an absolute pleasure. Iris's attention to detail and genuine care for her clients truly set her apart. Her professionalism and commitment to customer satisfaction shone through every interaction, leaving us feeling confident and excited about our upcoming adventure. Thanks to Iris, our cruise experience surpassed all expectations, and we are already looking forward to entrusting her with our future travel plans. For anyone seeking a travel agent who goes above and beyond to create unforgettable memories, I wholeheartedly recommend reaching out to Iris. You won't just receive excellent service – you'll gain a trusted partner who ensures your travels are nothing short of extraordinary. ⭐️⭐️⭐️⭐️⭐️
E Elizabeth Mary Walker
158 days ago

Unforgettable Cruise Experience with Logitravel: A Testimonial of Excellence

Embarking on my first journey with Logitravel turned out to be a series of unforgettable experiences. Despite having cruised four times last year, the seamless service provided by Iris was a breath of fresh air. Her professionalism and in-depth understanding of the MSC cruise programme truly stood out, making every step of the booking process a breeze. What truly sets Logitravel apart is their dedicated staff like Iris, who not only assist in individual bookings but go above and beyond to coordinate group bookings. After making my reservation, I entrusted Iris to reach out to three other couples to solidify their bookings, and she effortlessly ensured our group adventure was set in motion. The level of care and attention to detail demonstrated by Logitravel, especially through team members like Iris, has solidified my loyalty. I eagerly anticipate my next voyage with Logitravel, knowing that I am in capable hands from start to finish. Thank you, Logitravel, for creating memorable moments that will last a lifetime.
P Peter Atkinson
158 days ago

An Unforgettable Experience with Iris

Embarking on my travel journey with logitravel.co.uk was made seamless and memorable, thanks to the exceptional assistance provided by Iris. From the outset, her unwavering patience and support were truly unparalleled. Despite my confusion regarding the payment process, living in Spain added an extra layer of complexity to the situation. However, Iris displayed a remarkable level of professionalism and understanding, guiding me through the intricacies and ensuring a smooth transaction by directing me to a local bank in Spain. Iris’s dedication and diligence in resolving my concerns left an indelible mark on me, underscoring her exceptional customer service skills and commitment to exceeding expectations. Her adept handling of the situation not only resolved my issue but also instilled a sense of trust and reliability in logitravel.co.uk’s services. Iris, your exceptional support and unwavering assistance have etched a special place in my heart, and I am immensely grateful for your invaluable guidance throughout the process. Thank you for going above and beyond to ensure a positive and stress-free experience. My experience with Iris exemplifies the epitome of outstanding customer service, and I wholeheartedly recommend logitravel.co.uk to anyone seeking a seamless and customer-centric travel booking experience. Thank you, Iris, for your exceptional assistance!
E Esther Diaz
158 days ago

An Unforgettable Journey with Exceptional Service

Sharing my experience with logitravel.co.uk has been a true pleasure. Their professionalism shone through from the very first interaction. Every step of the way, they exuded efficiency and warmth, making me feel like a valued customer. The team's dedication to addressing my every question and worry not only eased my travel planning but also filled me with excitement for the adventures ahead. What truly set them apart was their proactive nature and the genuine care they displayed. It was evident that they weren't just selling a travel package; they were crafting a memorable journey tailored to my needs. This level of customer service is rare to find and deeply appreciated. Thanks to logitravel.co.uk, my trip was not only hassle-free but also enriched with meaningful experiences. I wholeheartedly recommend this tour operator to everyone in search of a seamless and delightful travel expedition. Trust them to turn your vacation dreams into reality!
V V Humphreys
207 days ago

Exemplary Service That Goes Above and Beyond

When I reached out to logitravel.co.uk, I had the pleasure of being assisted by Iris, and I cannot sing her praises enough. Her level of customer service went far beyond my expectations. Not only was she incredibly helpful and polite, but her professionalism and efficiency shone through every step of the way. From my initial inquiry to the completion of my cruise booking, Iris ensured that every detail was taken care of, leaving me completely satisfied with the entire process. Her dedication and attention to my needs truly made her stand out as a valuable asset to the company. Thanks to Iris’s outstanding service, I was able to embark on a cruise experience that matched exactly what I had envisioned. Her personalized touch and commitment to excellence have left a lasting impression on me, and I am looking forward to reaching out to her for my future travel arrangements. If you are seeking exceptional customer service that exceeds expectations, I highly recommend choosing logitravel.co.uk and specifically requesting Iris. She is a true gem in the world of travel assistance and will undoubtedly make your journey a memorable and seamless one.
M Maureen
220 days ago

Unforgettable Experience with logitravel.co.uk: Iris Went Above and Beyond

I can't help but express my gratitude for the exceptional service I received from Iris at logitravel.co.uk. Her unparalleled assistance and efficiency truly made my booking experience a breeze. Not only did she address all my inquiries with precision, but she also did so with a warmth and professionalism that left a lasting impression. Iris went above and beyond, proving to be an invaluable gem in your team. Thanks to her, I am not only a happy customer but also a loyal advocate for Logitravel. I wholeheartedly recommend this platform to anyone seeking seamless travel arrangements, all thanks to the exceptional service from Iris.
N Neil Crawford
220 days ago

Seamless Booking Experience with Iris at logitravel.co.uk

I cannot express enough gratitude for the effortless experience I had with Iris at logitravel.co.uk. From the initial inquiry to post-booking questions, Iris was incredibly prompt and helpful, making the entire process a breeze. Their attention to detail and dedication to ensuring customer satisfaction truly stood out. What's more, their ability to accommodate requests and make arrangements for friends to join us on the same cruise, just a few doors away, truly exceeded all expectations. I am not only impressed but inspired to share this remarkable experience with everyone I know. Thank you, Iris, for turning a simple booking into a memorable journey for us and our friends.
J John M Dobbin
220 days ago

A Remarkable Travel Experience with Logitravel

Embarking on the journey of booking a cruise, I stumbled upon Logitravel.co.uk and was fortunate to have Iris as my dedicated agent. From the moment of my first inquiry to the finalization of my booking, Iris displayed unparalleled excellence. Her patience, politeness, and in-depth knowledge of the cruise industry truly made a lasting impression on me. Iris, undoubtedly, is a gem at Logitravel, an individual who goes above and beyond to cater to her clients' needs. Her exceptional service merits acknowledgement and appreciation. Thank you, Iris, for making my booking experience seamless and enjoyable. As I eagerly anticipate my upcoming trip, I am certain that I will turn to Iris once again for her personalized assistance. She has earned my trust and loyalty, and I have no doubt that she will continue to exceed expectations in the future.
L .Mr croft
225 days ago

Unforgettable Memories Made Possible

Embarking on a journey with Logitravel was nothing short of extraordinary. From the moment I reached out to Iris, I was met with unparalleled expertise and dedication. Iris not only understood our needs but also tailored the perfect solution that exceeded our expectations. The pricing offered was unbeatable, making it an easy choice to give Logitravel a chance. Iris showcased a level of knowledge and attentiveness that truly set them apart. Their commitment to delivering exceptional service was evident in every interaction. While the experience with Iris was flawless, I couldn't help but notice the strain on customer service due to understaffing. It's clear that investing in additional resources would further elevate the overall service quality. However, this small setback did not overshadow the outstanding support we received from Iris. Thanks to Logitravel and Iris, we have now eagerly booked our dream cruise, knowing that the foundation of our journey is built on expertise, care, and professionalism. I wholeheartedly recommend giving Logitravel a chance to turn your travel aspirations into unforgettable memories.
C Claire
241 days ago

Keep away from – unprofessional

My evaluation for logitravel.co.uk This firm are probably the most unprofessional firm I've ever had the unlucky pleasure of coping with. Didn't return any name, take care of electronic mail and the English is past dangerous to the purpose they can not converse clear English. Didn't take care of a criticism and now blocked me on the telephone to name them after failing to answer to emailsComplete lies on the criticism now to say via small claims court docket as a bunch of cowboys

Introduction

Logitravel.co.uk is a leading online travel agency that offers a wide range of travel-related services to customers in the United Kingdom. With a user-friendly interface and a comprehensive selection of flights, hotels, cruises, and vacation packages, Logitravel aims to provide a convenient and hassle-free booking experience for travelers.

Pros and Cons

  • Pros:
    • Extensive options for flights, hotels, cruises, and vacation packages.
    • User-friendly website interface for easy navigation and booking.
    • Competitive pricing and frequent promotions.
    • Multiple payment options for convenience.
    • Positive customer reviews and a good reputation in the industry.
    • Loyalty programs and rewards for repeat customers.
  • Cons:
    • Customer service response time can be slow during peak seasons.
    • Limited physical presence with no brick-and-mortar stores.
    • Some users might find the website design outdated.

User Experience

Logitravel.co.uk offers a user-friendly and intuitive booking platform that allows customers to search and compare various travel options conveniently. The website provides detailed information about flights, hotels, cruises, and vacation packages, making it easy for users to make informed decisions. The booking process is straightforward, with clear instructions and prompts at each step. Additionally, customer reviews and ratings help users gauge the quality and reliability of the offered services.

Pricing and Value for Money

Logitravel.co.uk offers competitive pricing across its range of travel services. The platform enables users to compare prices from multiple providers, ensuring that customers can find the best deals available. Moreover, Logitravel frequently offers promotions and discounts, further enhancing the value for money. While some users may find cheaper options elsewhere, Logitravel's broad selection and reliable reputation contribute to its overall value proposition.

Customer Service

Logitravel.co.uk provides customer service through various channels, including phone, email, and an online contact form. While the response time during peak seasons may be slower than desired, the customer service team is knowledgeable and helpful in resolving issues and answering queries. Logitravel also provides a comprehensive FAQ section on its website, addressing common customer concerns and providing self-help options.

Product Quality and Selection

Logitravel.co.uk offers a wide selection of flights, hotels, cruises, and vacation packages from reputable providers. The platform ensures that all providers meet certain quality standards, giving customers confidence in their bookings. Detailed descriptions, photos, and customer reviews help users assess the quality and suitability of the offered products. Additionally, Logitravel's partnerships with trusted brands further contribute to the overall product quality.

Website Usability

The Logitravel.co.uk website has an intuitive interface that allows users to navigate seamlessly through different travel services. The search feature is efficient, providing relevant results based on user preferences. The website design, although slightly outdated, does not hinder usability. The booking process is straightforward, with clear instructions and prompts guiding users at each step. Overall, the website offers a user-friendly experience.

Returns and Exchanges

Returns and exchanges for travel services on Logitravel.co.uk are subject to the terms and conditions of the specific providers. Since Logitravel acts as an intermediary, any returns or exchanges would need to be processed through the respective provider. It is recommended to carefully review the cancellation and refund policies before making any bookings to understand the options available in case of changes or cancellations.

Promotions and Discounts

Logitravel.co.uk frequently offers promotions and discounts on various travel services. Customers can find these deals prominently displayed on the website or receive them through the mailing list or social media channels. These promotions can provide significant savings on flights, hotels, cruises, and vacation packages, making Logitravel an attractive choice for budget-conscious travelers.

Reputation

Logitravel.co.uk has established a positive reputation in the industry, gaining the trust of customers over the years. The company has received favorable reviews for its comprehensive selection, competitive pricing, and reliable customer service. Logitravel maintains partnerships with reputable travel providers, ensuring high-quality offerings. The company's dedication to customer satisfaction has contributed to its strong reputation and repeat business.

Payment Options

Logitravel.co.uk provides multiple payment options to accommodate customer preferences. Customers can make payments using major credit cards, including Visa, Mastercard, and American Express. Additionally, the platform supports payments via PayPal, providing an extra layer of security for online transactions. The variety of payment options ensures convenience and flexibility for customers.

Loyalty Programs

Logitravel.co.uk offers loyalty programs and rewards for repeat customers. Through these programs, customers can earn points or discounts on future bookings. These incentives encourage customer loyalty and provide added value for frequent travelers. By joining the loyalty programs, customers can access exclusive deals and enjoy personalized services, enhancing their overall travel experience.

Customer Reviews

Logitravel.co.uk has received generally positive customer reviews, indicating a high level of customer satisfaction. Customers appreciate the wide selection of travel services, competitive pricing, and user-friendly platform. The company's customer service team has been praised for their helpfulness and efficiency in resolving issues. However, there have been some complaints regarding slow response times during busy periods.

Community Involvement

Logitravel.co.uk actively engages with the community through its corporate social responsibility initiatives. The company supports various social and environmental causes, demonstrating its commitment to making a positive impact. Logitravel's involvement in community initiatives highlights its dedication to responsible tourism and sustainable practices.

Shipping and Costs

As an online travel agency, Logitravel.co.uk does not involve traditional shipping. Instead, customers receive electronic tickets and booking confirmations via email. The costs associated with bookings depend on the selected travel services and providers. Additional fees or charges may apply for certain services, such as checked baggage or resort fees. It is essential for customers to review the pricing details and terms before making a booking to understand the overall costs involved.