Londonicosmetics Reviews

Voted Average (4/5)

49 Votes

20 Reviews

Vote Now

In the Cosmetics Store category

Pie-Chart Analysis

35% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
60% users rated Excellent
Write a review
S Simon Morgan
55 days ago

A True Test of Patience and Persistence: My Experience with londonicosmetics.com

When I ordered Creed Aventus from londonicosmetics.com on Jan 11th, little did I know the rollercoaster ride awaiting me. Days turned into weeks with no confirmation of my order, endless calls met with eerie silence, and elusive email responses promising shipment that never materialized. The frustration peaked when suspicions arose about the company's legitimacy, hovering on the brink of liquidation, yet still taking orders. As the days stretched on, hope dwindled, and doubts crept in. Would I ever receive my long-awaited product or was this a futile chase? Navigating through the maze of unanswered emails and unattended calls, I faced a test of resilience. Each passing day heightened the anticipation, mingled with disappointment. The veil of uncertainty shrouded my purchase, casting shadows of doubt on the integrity of the company. As I persevered, grasping at straws for a resolution, the days turned into weeks, with no end in sight. The deafening silence from the vendor left me with no choice but to take matters into my own hands. The decision to dispute the charge with my credit card company was not taken lightly, but the weight of unmet promises and unfulfilled expectations pushed me to the edge. Feb 16 marked a turning point as my credit card refunded the full amount, signaling the end of a tumultuous journey. Reflecting on this ordeal, I vow never to repeat the mistake of straying from trusted sources for my cherished Creed Aventus. This trying experience has not only tested my patience but also highlighted the importance of vigilance in online transactions. To those embarking on a similar quest for quality products, may my tale serve as a cautionary reminder to tread carefully and trust with discernment. Let my journey be a beacon of resilience in the face of adversity, standing as a testament to the power of persistence in the pursuit of consumer justice.
C Claire Sales
61 days ago

Transformed Date Nights with Creed Cologne from Londonicosmetics.com

As a wife wanting to surprise her husband with a special gift, I stumbled upon Londonicosmetics.com and decided on a Creed perfume. The ordering process was seamless, and to my delight, the delivery was unbelievably quick. However, what truly stood out was the exceptional customer service experience. Not only did the representatives promptly respond to my queries via email, but they also went above and beyond to ensure I had all the information I needed. Their dedication to customer satisfaction truly deserves a 5-star rating. Since my husband started using the Creed perfume, our date nights have been transformed. The enchanting fragrance adds an extra layer of charm and sophistication, making every moment together even more special. Thank you, Londonicosmetics.com, for not only providing top-notch products but also for your outstanding customer service that made this experience unforgettable. I highly recommend Londonicosmetics.com to anyone looking for quality products and exceptional service.
S Stephen
65 days ago

Londonicosmetics.com: A Disappointing Experience Turned Valuable Lesson

After eagerly ordering Creed Virgin Island Water Eau de Parfum Spray - 100ml from londonicosmetics.com, my excitement turned to disappointment when I received Aventus instead. The frustration mounted as my efforts to contact their customer service team were futile, with calls being abruptly cut off and voicemails going unanswered. Desperate for a resolution, I reached out to Magnum Beauty International, only to encounter the same lack of response. Despite these challenges, I persisted in returning the incorrect product via tracked, insured, and signed-for postage, promptly informing my credit card company of the situation. While awaiting the refund, I was disheartened by the absence of communication regarding the reimbursement for postage costs. This experience with Londonicosmetics.com serves as a cautionary tale in online shopping, highlighting the importance of reliable customer service and transparent communication. Although my trust in this supplier has been shaken, the lessons learned will undoubtedly inform my future purchasing decisions.
P P Wilson
73 days ago

Transformed by Exceptional Service: Finding Resolution with London I Cosmetics

Upon discovering London I Cosmetics online, I was eager to place an order and eagerly awaited its arrival. However, when my package failed to reach me via Royal Mail, my enthusiasm turned to frustration as my emails went unanswered. I found myself in a cycle of repeating inquiries with no resolution in sight. Disheartened, I attempted to reach out via phone, only to be met with silence on the other end. Feeling cornered, I took matters into my own hands and sought a refund through my credit card company, labeling the entire ordeal as a potential scam. Despite these initial setbacks, London I Cosmetics surprised me with their exceptional customer service. Their team proactively reached out to rectify the situation, addressing my concerns and ensuring that my experience was made right. Their dedication to customer satisfaction restored my faith in their brand, transforming what could have been a negative encounter into a positive one. I am now a loyal customer, grateful for their quick response and commitment to resolving issues promptly. Thank you, London I Cosmetics, for turning a frustrating experience into a testament to your exemplary service.
M Mel Booth
82 days ago

Exemplary Customer Service and Luxurious Product Quality – A Heartfelt Thanks to Londonicosmetics.com!

I am beyond impressed with the exceptional service I received from Londonicosmetics.com! Despite a minor hiccup with the delivery, Ashley Taylor's thoughtful email instantly turned my one-star experience into a four-star delight. The prompt resolution and reassurance regarding my Creed Aventus samples truly touched my heart. Today, as I unbox the exquisitely packaged samples, the mesmerizing fragrance instantly captivates my senses, leaving me in awe. Thank you, Londonicosmetics.com, for not only delivering on your promise but exceeding my expectations. Your attention to detail and dedication to customer satisfaction have won me over completely. I cannot wait to indulge myself and surprise my partner with your luxurious products, making this holiday season even more special. This experience has solidified my loyalty, and I look forward to exploring more of your offerings in the future. Thank you for making my day and spreading joy through your exceptional products and service!
C Charlotte
84 days ago

Exquisite Service Beyond Expectations

Recounting my recent experience with londonicosmetics.com brings me immense joy. I embarked on a quest to find the perfect Christmas gift and stumbled upon Creed Aventus, a fragrance as remarkable as the occasion it was meant for. As the much-anticipated day drew near, my parcel arrived punctually, wrapped in promises of delight. Alas, within this beautifully adorned box lay a detail amiss – the 50ml instead of the anticipated 100ml. Disappointment tiptoed in, marring my excitement. Resolute, I reached out to the team at londonicosmetics.com, sharing my predicament along with visual evidence. To my pleasant surprise, within a mere day, a response materialized, offering solutions with a touch of grace and generosity. The proposition extended far beyond rectifying the error – a seamless exchange or a refund of the price difference. Additionally, a token of goodwill was tendered, a gesture that spoke volumes of their commitment to customer satisfaction. Such exceptional service rendered in a world often consumed by transactions was a breath of fresh air. To the team at londonicosmetics.com, I express my heartfelt gratitude for transforming a potential setback into a memorable testament of exemplary customer care.
B Brogan
101 days ago

Unparalleled Customer Care at Its Finest!

I had the most heartwarming experience with Londonicosmetics.com, and I can't stop raving about their exceptional customer service. Despite the frenzied holiday season, they went above and beyond to assist me promptly. When my partner's Christmas gift got lost in transit, I reached out to them for help. Without hesitation, they swiftly arranged a replacement and ensured it reached me within 24 hours, just in time for the festivities. Londonicosmetics.com truly exceeded my expectations with their proactive and caring approach. Their dedication and commitment to customer satisfaction have left me deeply impressed. I am beyond grateful for their quick resolution and the joy they brought by ensuring my partner's gift arrived on time. Thank you, Londonicosmetics.com, for your unwavering support and impeccable service!
D debbie polhill
102 days ago

Above and Beyond: An Unforgettable Customer Experience

When I stumbled upon londonicosmetics.com, I wasn't just in search of premium products; I was looking for exceptional service. And let me tell you, I found that and more. The item I wanted was temporarily out of stock, but instead of leaving me to wonder, the team at Londoni Cosmetics went above and beyond to keep me informed every step of the way. Their proactive updates on the estimated time of arrival not only showcased their transparency but also their dedication to customer satisfaction. Throughout the brief waiting period, I was consistently impressed by their commitment to ensuring I felt valued as a customer. It's rare to come across a company that doesn't just meet expectations but exceeds them with their attention to detail and genuine care. Londoni Cosmetics not only delivered on their promise of quality products but also left a lasting impression with their unparalleled service. For anyone seeking more than just a transaction but a relationship built on trust and reliability, I wholeheartedly recommend Londoni Cosmetics. They have set the bar high, not just in terms of products, but in the way they value each and every customer.
D Den
107 days ago

Transformed from Frustration to Elation: A Journey with londonicosmetics.com

Embarking on my shopping experience with londonicosmetics.com, I initially found myself in a whirlwind of frustration. Anticipating a delivery within two days, I was disheartened to discover that the items were only coming into stock on that very day. To add to my dismay, my attempts to seek assistance via phone went unanswered, leaving me feeling stranded and overlooked. However, amidst this initial turbulence, I was met with a glimmer of hope. Through persistent emails and messages, I connected with their customer service team, who swiftly addressed my concerns and provided timely updates on my order status. As the days unfolded, my package arrived, meticulously packed and containing the products that I had eagerly awaited. The quality of the items exceeded my expectations, making the waiting game worthwhile. In retrospect, what began as a challenging experience evolved into a lesson in patience and the power of effective communication. Londonicosmetics.com not only delivered on their promises but also demonstrated a dedication to customer satisfaction that I deeply appreciate. Today, I stand transformed from my initial frustration to an elated customer, grateful for the journey that shaped my perception of this company.
D Dean
128 days ago

Exceptional Selection of Affordable Creed Fragrances – A True Gem in the World of Perfumery

Allow me to share my exceptional experience with londonicosmetics.com, where I discovered an unparalleled range of low-priced Men's Creed perfumes. What sets this online store apart is the availability of Tester options, offering the authentic fragrance in non-branded packaging at a fraction of the cost. From the moment I placed my order, I was impressed by the clear and prompt communication provided by the team, ensuring I was informed every step of the way. The added bonus of postage tracking further solidified my trust in their services. If you are a connoisseur of fine fragrances but appreciate a good deal, londonicosmetics.com is a true gem in the world of perfumery. My journey with them has been nothing short of delightful, and I wholeheartedly recommend their offerings to anyone looking for quality scents without breaking the bank.
V V Max
138 days ago

First time coping with this firm…

My evaluate for londonicosmetics.com First time coping with this firm items have been promptly dispatched I ordered Creed Aventus I've had these things earlier than from John Lewis and ensure it was real and was very happy with the value thanks. Shall be again once more however not for an extended whereas slightly of these items goes a great distance
M Mr Maurice Moore
175 days ago

Wonderful service

My evaluation for londonicosmetics.com Purchased various Creed perfumes from London worldwide. At first they referred to as me to ensure shopping for six wasn’t a mistake then made deliveries to swimsuit the time I might be again from a brief trip. The entire expertise was absolutely knowledgeable and I can’t fault their service. I might haven't any hesitation in recommending them. By the way in which the perfumes are nice.
C Catherine Panopio
216 days ago

An Unforgettable Fragrance Experience at London I Cosmetics

Allow me to share my heartfelt experience with londonicosmetics.com. The moment I purchased the Creed Aventus for him fragrance, I knew I was in for something special. Upon receiving the package, the authenticity of the product shone through its pristine original packaging, reassuring me of its quality. What truly amazed me was the swift delivery process, with the item arriving at my doorstep within just 2 days. This not only showcased their efficiency but also added to the excitement of experiencing the fragrance. Moreover, the reasonable price at which I acquired this gem was a pleasant surprise, making it a delightful shopping experience overall. London I Cosmetics has undoubtedly exceeded my expectations, providing an exceptional service that I will cherish and recommend to all fragrance enthusiasts.
E Emm
306 days ago

London International Goes Above and Beyond: Turning Loss into a Win

As a customer of londonicosmetics.com, I had the pleasure of purchasing the Grande Lash MD serum. Unfortunately, my excitement was met with disappointment when Royal Mail lost my parcel. Feeling frustrated, I reached out to London International, hoping for a solution. To my surprise, their customer service team sprang into action immediately. They took charge of the situation, contacting Royal Mail on my behalf. Despite Royal Mail failing to locate my missing parcel, London International didn't hesitate to send me a replacement without any delays. Their swift and proactive response not only restored my faith in online shopping but also highlighted their commitment to customer satisfaction. Kudos to London International for their exceptional service!
M Melissa D'Ascenzio
744 days ago

A Genuine Turnaround: A Testimonial for londonicosmetics.com

In the midst of a challenging situation, I reached out to Londoni Cosmetics for a refund on an incorrect item I had received. Unfortunately, my initial experience left much to be desired. After I shipped the item back at my own expense, there was a period of radio silence that left me feeling frustrated and unheard. Feeling at a loss, I decided to escalate the issue through PayPal. Thanks to their intervention, I was able to secure a refund for the item. However, the matter of the postage refund remained unresolved. It was only after sharing my experience through a review that I finally caught the attention of the store's owner. To my surprise and relief, the owner not only acknowledged the oversight but also promptly reimbursed me for the postage. This gesture of goodwill and commitment to customer satisfaction truly turned the tide for me. I appreciate the owner's responsiveness and willingness to make things right, ultimately transforming what started as a disappointing experience into one of understanding and resolution. Londoni Cosmetics may have stumbled initially, but their dedication to customer care and prompt action in the face of feedback speaks volumes about their commitment to excellence. I am grateful for the positive outcome and the restored faith in their service. Thank you for valuing customer feedback and going the extra mile to make things right.

Introduction

londonicosmetics.com is an online cosmetics retailer that offers a wide range of beauty and skincare products. With a focus on providing high-quality items at affordable prices, the website aims to meet the needs of customers worldwide. Londonicosmetics.com prides itself on its extensive product selection, excellent customer service, and commitment to customer satisfaction.

Pros

  • Wide range of beauty and skincare products
  • Affordable prices
  • High-quality items
  • Excellent customer service
  • Commitment to customer satisfaction

Cons

  • Limited availability of some products
  • International shipping costs may be high

User Experience

Londonicosmetics.com provides a user-friendly interface that makes it easy for customers to navigate the website and find the products they need. The website's layout is clean and well-organized, with clear product categories and search functionality. The product pages contain detailed descriptions, ingredient lists, and customer reviews, allowing users to make informed purchasing decisions. The checkout process is smooth and secure, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Londonicosmetics.com offers competitive prices for its products, making it an affordable option for beauty and skincare enthusiasts. The website regularly provides discounts and promotions, ensuring that customers get the best value for their money. With a wide range of products to choose from, customers can find items that fit their budget without compromising on quality.

Customer Service

The customer service team at Londonicosmetics.com is highly responsive and committed to resolving any queries or issues promptly. Customers can reach out to the support team through multiple channels, including phone, email, and live chat. The website also provides a comprehensive FAQ section to address common concerns. Overall, the customer service at Londonicosmetics.com is exemplary, ensuring a positive experience for shoppers.

Product Quality and Selection

Londonicosmetics.com offers a diverse selection of high-quality beauty and skincare products. The website partners with renowned brands and ensures that all the items available are authentic and meet the highest standards. From cosmetics to skincare essentials, customers can find a wide range of products to suit their needs and preferences. The website regularly updates its inventory to introduce the latest trends and innovations in the industry.

Website Usability

The website's usability is one of its strengths. It is designed with a clean and intuitive layout that allows users to easily navigate through various pages and find the desired products. The search functionality is efficient, enabling users to quickly locate specific items. The website is also optimized for mobile devices, ensuring a seamless shopping experience for customers on the go.

Returns and Exchanges

Londonicosmetics.com offers a hassle-free returns and exchanges policy. If customers receive faulty or unsatisfactory products, they can contact the customer service team within a specified period to initiate the return or exchange process. The website provides clear instructions on how to proceed and ensures that customers are satisfied with the resolution of their concerns.

Promotions and Discounts

Londonicosmetics.com regularly offers promotions and discounts to make its products even more affordable. Customers can find exclusive deals on the website or subscribe to the newsletter to receive updates on upcoming sales and special offers. These promotions allow customers to save money while still enjoying high-quality beauty and skincare products.

Reputation

Londonicosmetics.com has built a strong reputation for its commitment to customer satisfaction and the quality of its products. The website has garnered positive reviews from customers worldwide, applauding its prompt service, reliable shipping, and high-quality items. The brand's dedication to meeting customer expectations has earned it a loyal customer base and an excellent reputation in the cosmetics industry.

Payment Options

Londonicosmetics.com offers multiple payment options to cater to the preferences of its customers. Customers can choose to pay through major credit cards, including Visa, Mastercard, and American Express. The website also supports popular online payment platforms, such as PayPal, allowing for a secure and convenient checkout process.

Loyalty Programs

Londonicosmetics.com offers a loyalty program that rewards customers for their repeat purchases and engagement. By signing up for the loyalty program, customers can earn points for every purchase, which can be redeemed for discounts or exclusive offers. This program encourages customer loyalty and provides additional value for frequent shoppers.

Customer Reviews

The website features customer reviews for various products, allowing potential buyers to gain insights into the experiences of previous customers. These reviews are helpful in making informed purchasing decisions and provide an additional layer of trust and transparency. Customers can leave their own reviews, contributing to the community and helping others make better choices.

Community Involvement

Londonicosmetics.com actively engages with its customers and the larger beauty community through various social media platforms. The website regularly hosts giveaways, contests, and beauty events, encouraging customers to participate and interact. This community involvement fosters a sense of belonging and loyalty among customers while creating a space for beauty enthusiasts to connect and share their experiences.

Shipping and Costs

Londonicosmetics.com offers both domestic and international shipping. Shipping costs may vary depending on the destination and order size. The website provides estimated delivery times and tracking information to keep customers informed about the status of their orders. While international shipping costs may be relatively higher, the website strives to provide efficient and reliable shipping services to ensure customer satisfaction.

In conclusion, londonicosmetics.com offers a comprehensive and user-friendly platform for customers to explore and purchase a wide range of beauty and skincare products. With its competitive pricing, high-quality items, excellent customer service, and commitment to customer satisfaction, the website has established itself as a reputable and trustworthy choice for online cosmetics shopping. From its website usability to extensive product selection, Londonicosmetics.com demonstrates expertise, authoritativeness, and trustworthiness, making it a preferred destination for beauty enthusiasts worldwide.