Lookfantastic Reviews

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81 Reviews

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5% users rated Very Good
60% users rated Excellent
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A alex
52 days ago

An Exceptional Experience with lookfantastic.ie

As a loyal customer, I am compelled to share my exceptional experience with lookfantastic.ie. Despite some negative reviews, I have only encountered top-notch customer service and high-quality products. The team has always been prompt and efficient in addressing any queries or concerns I have had in the past. Their dedication to customer satisfaction is truly commendable. Recently, I had a minor issue with an order, and the customer service team went above and beyond to resolve it promptly. I was impressed by their professionalism and willingness to help. They not only understood my problem but also took swift action to ensure my satisfaction. In a world where customer service is often lacking, lookfantastic.ie stands out for their commitment to excellence. I have recommended them to friends and family without hesitation, knowing that they will receive the same level of care and attention that I have experienced. To anyone considering shopping with lookfantastic.ie, I can attest to their reliability and genuine concern for their customers. Give them a try, and you won't be disappointed. Thank you, lookfantastic.ie, for consistently exceeding my expectations and providing an exceptional shopping experience!
D Derek
54 days ago

Lookfantastic.ie: A Truly Exceptional Experience That Deserves Recognition

When it comes to leaving reviews, I'm usually not one to bother unless something truly extraordinary happens. And let me tell you, my experience with lookfantastic.ie was nothing short of exceptional - it was one of those "really, really good ones." Having placed three orders with them, I can wholeheartedly recommend their service to anyone in search of quality products and top-notch customer care. From the ease of navigation on their website to the promptness of their deliveries, lookfantastic.ie has truly set the bar high in the online shopping realm. If you're looking for a reliable and enjoyable shopping experience, look no further - lookfantastic.ie has got you covered. Thank you, lookfantastic.ie, for exceeding my expectations and making my shopping experience truly memorable.
M Megan Fox
56 days ago

Lookfantastic.ie – A Disappointing Experience with Refunds and Customer Service

My experience with lookfantastic.ie has been disappointing, to say the least. The issue arose when I requested a refund for an order that seemed to have vanished from their system. What followed was a frustrating ordeal with their customer service that left me extremely dissatisfied. Despite reaching out multiple times via email, the responses I received were nothing short of generic, with a constant demand for repeated information such as my address, full card number, name, and email. Despite providing this information meticulously on five separate occasions, I continued to receive identical messages, asking for the same details again and again. As a result of this exhausting back-and-forth, I find myself out of pocket by a significant €77.56, with little hope of ever seeing it returned. The entire process has been a disheartening waste of time and has left me deeply disillusioned with the brand. For anyone considering shopping on lookfantastic.ie, my advice would be to proceed with caution when it comes to refunds and customer service, as my unfortunate experience highlights significant shortcomings in these areas.
M Miriam Ball
56 days ago

Avoid Lookfantastic.ie: A Heartbreaking Experience

As a loyal customer seeking to redeem a voucher, my expectations were dashed when faced with the frustrating reality of Lookfantastic.ie. What was meant to be a simple transaction turned into a nightmare of rejected vouchers and a customer service carousel that left me dizzy. The lack of consistency in customer service representatives, coupled with their elusive origins, only added to my mounting confusion and irritation. It's disheartening to see a company falter in basic communication and service standards. Scouring through their Twitter feed, I was alarmed to find a plethora of complaints echoing my own experience – missing parcels, unresponsive customer service, and pending refunds. The online realm was abuzz with dissatisfied customers, painting a bleak picture of Lookfantastic.ie's operations. In light of these distressing encounters, my advice echoes that of many others - avoid this company at all costs. The allure of their offerings is overshadowed by the shadows of disappointment and frustration that linger in their wake. Trust your instincts and steer clear of Lookfantastic.ie. Your peace of mind and wallet will thank you in the long run.
O Orla Hindle
57 days ago

A Testimony of Resilience and Patience with LookFantastic

Embarking on my journey with LookFantastic.ie filled me with excitement and anticipation, placing my order on January 29th. The promised delivery window of January 31st to February 5th was eagerly awaited. However, as the days passed without my package arriving, a sense of disappointment crept in. Despite reaching out through emails, my inquiries seemed to be met with vague responses, leaving me in a state of uncertainty. The lack of a concrete delivery date only added to my frustration, and I found myself questioning the reliability of the service. Days turned into weeks, and still, no sign of my order. The waiting game tested my patience, and the initial excitement waned. But amidst the disappointment, I held on to hope, believing that my order would eventually find its way to me. Looking back on this experience, I can't help but appreciate the lessons in resilience and perseverance that it taught me. Despite the challenges and setbacks, I learned the value of patience and the importance of staying positive in the face of adversity. Though my journey with LookFantastic.ie may have been bumpy, it served as a reminder that sometimes, things don't go as planned, but it's our attitude and outlook that define the outcome. I remain hopeful that my order will arrive soon, and when it does, it will be a testament to the strength gained through this experience. Thank you, LookFantastic, for inadvertently teaching me valuable lessons in patience and resilience. Your service may have faltered, but the growth it inspired within me is priceless.
S Sophie
58 days ago

Unmatched Service at Its Finest: A Testimonial of Customer Care Revolutionized

Embarking on my journey with lookfantastic.ie, I found myself immersed in an unparalleled realm of service excellence. Upon receiving my much-anticipated order, the absence of a single item left me momentarily disheartened. However, a mere whisper to the customer service team unveiled a realm of responsiveness beyond compare. The swift and compassionate touch of Farhanaaz swiftly resolved my concern, promising a new order with seamless grace. In that moment, I witnessed customer care not as a mere transactional formality but as an art form, painting my experience with hues of trust and reliability. Lookfantastic.ie stands not only as a purveyor of beauty but as a beacon of unparalleled service, where every interaction is a testament to their commitment to customer satisfaction.
T Teresa.E
60 days ago

Ryan’s Remarkable Service: A Five-Star Experience

Upon receiving my order from lookfantastic.ie, I was disheartened to find it damaged during transit. Swiftly, I reached out via the website and was pleasantly surprised by the immediate response I received. Within minutes, Ryan had not only apologized for the inconvenience but also assured me that my products were being reordered. True to his word, I soon received a confirmation email, putting my mind at ease. Ryan's exceptional customer care left me impressed and grateful for such prompt and friendly assistance. A big thank you to Ryan for turning a potential issue into a positive experience. ⭐⭐⭐⭐⭐
D Darren Purcell
60 days ago

Lookfantastic.ie Delivers Exceptional Service Beyond Expectations

From the moment I placed my order on lookfantastic.ie, I was blown away by the exceptional service I received. Not only were the products top-notch, but the speed of delivery was simply astounding. To my surprise and delight, my order arrived the very next day after placing it, showcasing the efficiency and dedication of the team behind lookfantastic.ie. It's rare to come across a company that not only meets but exceeds customer expectations. The seamless ordering process, coupled with the lightning-fast delivery, left me thoroughly impressed. I felt valued as a customer, knowing that my satisfaction was a top priority for lookfantastic.ie. Overall, my experience with lookfantastic.ie was nothing short of outstanding. I will definitely be returning for future purchases and wholeheartedly recommend their services to anyone looking for a reliable and efficient online shopping experience. Thank you, lookfantastic.ie, for setting the bar high and delivering excellence with every order.
A Adriana
62 days ago

A True Gem: Jenal’s Exceptional Customer Service Shines Bright

Let me take a moment to express my gratitude for the exceptional service I received from Jenal at lookfantastic.ie. In a world where customer service can sometimes feel lacking, Jenal truly stood out as a shining gem. When I encountered an issue with my delivery, Jenal not only listened attentively but also assured me that he would personally ensure that my problem was resolved swiftly. His dedication and commitment to providing top-notch assistance left a lasting impression on me. It is rare to come across such genuine care and reliability in customer service representatives, and Jenal exceeded all my expectations. Thanks to his proactive approach and prompt actions, my delivery hiccup was quickly sorted out, and I was able to enjoy my purchase without any further worries. It is employees like Jenal who make a significant difference in the customer experience. Their professionalism, empathy, and willingness to go the extra mile truly make a difference. Thank you, Jenal, for your outstanding support and for putting a personal touch on the service you provide. Your dedication has not gone unnoticed, and I will undoubtedly be returning to lookfantastic.ie for future purchases, knowing that fantastic customer service awaits.
S Sheila
64 days ago

Lookfantastic.ie Exceeded My Expectations – A Customer’s Delight

I recently had the pleasure of ordering from Lookfantastic.ie, and I am beyond thrilled with the experience. Not only did my package arrive promptly on the scheduled date, but the entire process was seamless and efficient. The attention to detail in setting clear delivery expectations showcased their dedication to customer satisfaction. The products I received were of the highest quality, exceeding my expectations. The care taken in packaging and presentation truly reflected the brand's commitment to excellence. I was delighted with my order and felt pampered by the luxurious items I had received. I am so impressed with Lookfantastic.ie that I am already planning my next purchase. The ease of ordering, combined with the exceptional customer service, has made me a loyal customer. I would wholeheartedly recommend Lookfantastic.ie to anyone seeking superior products and a delightful shopping experience. Thank you, Lookfantastic.ie, for going above and beyond to make my shopping experience a memorable one. Here's to many more orders in the future! 👍
E Eva Elisabeth
65 days ago

An Unforgettable Beauty Journey at Lookfantastic.ie

Embarking on my online shopping journey at Lookfantastic.ie has been nothing short of exceptional. As a beauty enthusiast residing in a remote village, finding certain products can be a real challenge. However, Lookfantastic.ie came to my rescue, offering a wide range of products that are typically hard to find locally. What truly sets Lookfantastic.ie apart is their impeccable delivery service. Not only do they provide a seamless shopping experience, but they also offer the option for me to conveniently pick up my orders in my own village. This personalized touch truly goes above and beyond, making me feel valued and appreciated as a customer. Thanks to Lookfantastic.ie, my beauty regimen has been elevated to new heights, and I can confidently say that my overall shopping experience has been nothing short of excellent. I highly recommend Lookfantastic.ie to all beauty lovers out there who are on the hunt for quality products and exceptional service.
E Evelyn cooley
66 days ago

Unmatched Speed and Impressive Service: A Customer’s Experience Unveiled

Reflecting on my recent encounter with lookfantastic.ie, I am compelled to commend their unparalleled speed and impressive service. From swift responses to prompt deliveries, their efficiency left me in awe. However, a minor hiccup arose when I discovered that the product I had ordered was no longer available. It would certainly enhance the customer experience if such discrepancies were rectified before placing an order. Despite this slight setback, the overall service quality and commitment to customer satisfaction at lookfantastic.ie truly set them apart.
R Rachel
67 days ago

Lookfantastic.ie – A Reliable Gem in the Online Shopping World! 👍

From the moment I stumbled upon Lookfantastic.ie, I knew I had found a treasure trove of quality products at decent prices. The seamless browsing experience, combined with their vast selection, made it a joy to shop for my favorite beauty essentials. What truly set them apart was their reliability; every order was delivered promptly, exceeding my expectations in terms of speed and efficiency. The exceptional service I received from Lookfantastic.ie left a lasting impression on me. Their dedication to customer satisfaction is evident through their user-friendly website, high-quality products, and lightning-fast delivery. I am delighted to have found such a trustworthy online retailer and will undoubtedly be a returning customer, eager to explore more of their offerings. Kudos to the team at Lookfantastic.ie for setting the bar high in the realm of online shopping. With them, I not only found convenience and affordability but also a partner I can rely on for all my beauty needs. Thank you for your outstanding service – you have gained a loyal customer in me! 💪
C customer
82 days ago

The Perfect Beauty Haul: From Order to Delivery, Lookfantastic.ie Delivered Excellence

From the moment I clicked "Place Order" on January 13th to the excitement of my package arriving in Ireland on the 17th, my experience with lookfantastic.ie has been nothing short of exceptional. The swift delivery, coupled with the jaw-dropping 40% savings compared to retail prices, truly made me a happy customer. Not only did I receive my coveted beauty products promptly, but I also saved significantly in the process. I am thrilled with the efficiency and affordability of lookfantastic.ie and will undoubtedly be a returning customer. I highly recommend this company to all beauty enthusiasts seeking top-notch service and unbeatable deals!
C Colette Fitzpatrick-Forde
84 days ago

Flawless Resolution and Exceptional Assistance!

I cannot emphasize enough the outstanding customer service I received from lookfantastic.ie. When my delivery encountered issues, the team's prompt and effective assistance truly impressed me. Every individual I communicated with displayed a remarkable level of helpfulness, but I must give a special mention to scelimpilo, whose exceptional support stood out. Thanks to their dedication, the problem was swiftly resolved, and my faith in the brand was reaffirmed. This experience has solidified my loyalty, and I am eagerly looking forward to future purchases.

Introduction

Lookfantastic.ie is an online retailer of beauty, skincare, hair care, and fragrance products. The website offers a wide range of high-quality products from popular brands such as K?rastase, Elizabeth Arden, Dermalogica, and Benefit. Lookfantastic.ie caters to customers across Ireland, providing fast delivery times and excellent customer service.

Pros and Cons

Pros: - Wide range of products from popular brands - Free delivery on orders over ?25 - Fast delivery times - Competitive prices - Great customer service Cons: - Limited range of niche products - No physical stores in Ireland

User Experience

The Lookfantastic.ie website is easy to navigate and user-friendly. The search feature is efficient, allowing customers to find products quickly and easily. The site also offers detailed product descriptions, images, and reviews, making it easy for customers to make informed purchasing decisions.

Pricing and Value for Money

Lookfantastic.ie offers competitive prices on a wide range of products. The website also offers promotions and discounts, making it easier for customers to save money on their purchases. Overall, Lookfantastic.ie provides great value for money.

Alternatives

Other online retailers that provide a similar service to Lookfantastic.ie include: - Beauty Bay - Cult Beauty - Cloud10 Beauty

Customer Service

Lookfantastic.ie offers excellent customer service. The website has a comprehensive FAQ section, making it easy for customers to find answers to their queries. The customer support team is also available via email or phone, providing fast and efficient assistance.

Product Quality and Selection

Lookfantastic.ie offers a wide range of high-quality products from popular brands such as K?rastase, Elizabeth Arden, and Dermalogica. The website's selection of products is extensive, covering all aspects of beauty, skincare, hair care, and fragrance.

Website Usability

The Lookfantastic.ie website is well-designed and user-friendly. It is easy to navigate, and the search feature is efficient, allowing customers to find products quickly and easily.

Returns and Exchanges

Lookfantastic.ie offers a 14-day returns policy on all products. Customers can return their purchases for a full refund or exchange within this time frame.

Promotions and Discounts

Lookfantastic.ie offers regular promotions and discounts, allowing customers to save money on their purchases. The website also offers a loyalty program, providing customers with exclusive discounts and rewards.

Reputation

Lookfantastic.ie has a good reputation within the beauty industry. The website has received positive reviews from customers, highlighting the quality of its products and excellent customer service.

Payment Options

Lookfantastic.ie accepts a range of payment options, including Visa, Mastercard, and PayPal.

Loyalty Programs

Lookfantastic.ie offers a loyalty program, providing customers with exclusive discounts and rewards. Customers can earn points on their purchases, which can be redeemed for discounts on future orders.

Customer Reviews

Lookfantastic.ie has received positive reviews from customers, highlighting the quality of its products and excellent customer service. The website also displays customer reviews on individual product pages, making it easy for customers to make informed purchasing decisions.

Community Involvement

Lookfantastic.ie is committed to promoting sustainability, and the website offers a range of eco-friendly products. The company has also partnered with various charities and organizations, promoting social responsibility.

Shipping and Costs

Lookfantastic.ie offers fast delivery times, with standard delivery taking 3-5 working days. The website also offers free delivery on orders over ?25, making it an affordable option for customers.