Lookfantastic User Reviews

Introduction

Lookfantastic.ie is an online retailer of beauty, skincare, hair care, and fragrance products. The website offers a wide range of high-quality products from popular brands such as Kérastase, Elizabeth Arden, Dermalogica, and Benefit. Lookfantastic.ie caters to customers across Ireland, providing fast delivery times and excellent customer service.

Pros and Cons

Pros: - Wide range of products from popular brands - Free delivery on orders over €25 - Fast delivery times - Competitive prices - Great customer service Cons: - Limited range of niche products - No physical stores in Ireland

User Experience

The Lookfantastic.ie website is easy to navigate and user-friendly. The search feature is efficient, allowing customers to find products quickly and easily. The site also offers detailed product descriptions, images, and reviews, making it easy for customers to make informed purchasing decisions.

Pricing and Value for Money

Lookfantastic.ie offers competitive prices on a wide range of products. The website also offers promotions and discounts, making it easier for customers to save money on their purchases. Overall, Lookfantastic.ie provides great value for money.

Alternatives

Other online retailers that provide a similar service to Lookfantastic.ie include: - Beauty Bay - Cult Beauty - Cloud10 Beauty

Customer Service

Lookfantastic.ie offers excellent customer service. The website has a comprehensive FAQ section, making it easy for customers to find answers to their queries. The customer support team is also available via email or phone, providing fast and efficient assistance.

Product Quality and Selection

Lookfantastic.ie offers a wide range of high-quality products from popular brands such as Kérastase, Elizabeth Arden, and Dermalogica. The website's selection of products is extensive, covering all aspects of beauty, skincare, hair care, and fragrance.

Website Usability

The Lookfantastic.ie website is well-designed and user-friendly. It is easy to navigate, and the search feature is efficient, allowing customers to find products quickly and easily.

Returns and Exchanges

Lookfantastic.ie offers a 14-day returns policy on all products. Customers can return their purchases for a full refund or exchange within this time frame.

Promotions and Discounts

Lookfantastic.ie offers regular promotions and discounts, allowing customers to save money on their purchases. The website also offers a loyalty program, providing customers with exclusive discounts and rewards.

Reputation

Lookfantastic.ie has a good reputation within the beauty industry. The website has received positive reviews from customers, highlighting the quality of its products and excellent customer service.

Payment Options

Lookfantastic.ie accepts a range of payment options, including Visa, Mastercard, and PayPal.

Loyalty Programs

Lookfantastic.ie offers a loyalty program, providing customers with exclusive discounts and rewards. Customers can earn points on their purchases, which can be redeemed for discounts on future orders.

Customer Reviews

Lookfantastic.ie has received positive reviews from customers, highlighting the quality of its products and excellent customer service. The website also displays customer reviews on individual product pages, making it easy for customers to make informed purchasing decisions.

Community Involvement

Lookfantastic.ie is committed to promoting sustainability, and the website offers a range of eco-friendly products. The company has also partnered with various charities and organizations, promoting social responsibility.

Shipping and Costs

Lookfantastic.ie offers fast delivery times, with standard delivery taking 3-5 working days. The website also offers free delivery on orders over €25, making it an affordable option for customers.