Lookfantastic Reviews

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95 Reviews

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E Emilia Maria Da
43 days ago

Swift Delivery and Exceptional Service: A Shopping Experience to Remember

Allow me to share my recent encounter with lookfantastic.it, a true epitome of efficiency and customer care. After placing an order, I anxiously awaited its arrival, and to my surprise, the package reached me in just a few days. The swift delivery not only exceeded my expectations but also showcased the dedication of the team behind the scenes. The joy that flooded my heart upon receiving the order was unparalleled. The attention to detail and the quick processing of my purchase truly set lookfantastic.it apart from other online retailers. The little touch of gratitude expressed through a simple "Thank you ❤️" warmed my soul and solidified my loyalty to their brand. If you seek a seamless shopping experience coupled with exceptional service and timely delivery, look no further than lookfantastic.it. My encounter with them was not just a transaction but a heartfelt interaction that left a lasting impression. Thank you for going above and beyond to make my shopping experience memorable.
L Louise Richardson
44 days ago

A Beauty Lover’s Dream: Affordable Luxury Delivered to Your Doorstep!

Diving into the world of beauty products can be a costly affair, but lookfantastic.it has truly been a game-changer for me. The prices are unbeatable, making high-quality products accessible without breaking the bank. From skincare essentials to makeup must-haves, their range caters to every beauty need. What truly sets lookfantastic.it apart is their impeccable service. Every order feels like a special treat, with seamless transactions and lightning-fast delivery. I've lost count of the times I eagerly awaited my package only for it to arrive sooner than expected. The updates about my delivery status keep me informed and add a personal touch to the entire shopping experience. If you value reliability, affordability, and efficiency, lookfantastic.it is your go-to destination. Treat yourself to a dose of luxury without the guilt, and let their exceptional service elevate your beauty routine to new heights.
A Antonella
47 days ago

Exquisite Delivery: A Testament to Quality and Speed

My experience with lookfantastic.it has been nothing short of exceptional. From the pristine condition of the products and packaging to the swift delivery, every aspect of my purchase exudes excellence. Upon receiving my order, I was delighted to find the products and box in perfect condition, a clear indication of the attention to detail and care taken by the team. The quality of the items surpassed my expectations, leaving me thoroughly impressed. Not only was the condition impeccable, but the delivery time was also remarkably quick. I appreciate the efficiency and promptness with which my order was processed and shipped, adding to the overall outstanding experience. lookfantastic.it has truly set a high standard for customer satisfaction, and I can confidently say that I am a loyal and satisfied customer. Thank you for consistently delivering excellence!
V Veronica Montalbano
52 days ago

Transformed My Beauty Routine: A Lookfantastic Love Story

From the moment I clicked "order" on lookfantastic.it, my beauty journey took a thrilling turn! The lightning-fast delivery left me in awe, as if a beauty genie had granted my wish instantly. And the prices? Unbeatable, making high-quality products accessible without breaking the bank. But it wasn't just about the products; it was the experience. Every purchase felt like a celebration, a joyous occasion where I indulged in self-care and pampering. Lookfantastic became my go-to beauty haven, a place where skincare dreams came true and makeup fantasies became reality. So, to my dear Lookfantastic, thank you for transforming my beauty routine into a daily dose of happiness. With you, every day feels like a special occasion, and every product feels like a treasure. Here's to many more smiles, confident swipes of mascara, and radiant skin days ahead! 👍🏼😀
I Ing. L
53 days ago

A Beauty Haven: Unparalleled Service and Quality on lookfantastic.it

Diving into the world of online shopping for beauty products can often feel like navigating a maze of uncertainty, but lookfantastic.it shattered all my doubts and exceeded my expectations. From the moment I landed on their website, I was met with a level of professionalism that truly set them apart. The speed at which my order was processed and delivered left me in awe. Every step of the way, they kept me informed, and their accuracy in handling my products was commendable. It's rare to find a company that values both efficiency and attention to detail, but lookfantastic.it has mastered this balance flawlessly. As I unwrapped my package, the quality of the products spoke volumes. Each item was carefully selected and of the highest caliber. This level of excellence didn't come with a hefty price tag either – their competitive prices made my shopping experience even more delightful. In conclusion, lookfantastic.it is a haven for beauty enthusiasts like me. Their dedication to providing top-notch service and exceptional products is unmatched. If you're looking for a seamless shopping experience with a wide range of beauty products, look no further than lookfantastic.it. I can confidently say, everything is more than okay – it's absolutely fantastic!
J Jo
53 days ago

From Disappointment to Dismay: My Ongoing Battle for a Refund with lookfantastic.it

As a loyal customer of lookfantastic.it, I have always admired the quality of their products and the convenience of their services. However, my recent experience has left me utterly dismayed. Seven weeks ago, I received an incorrect electrical item from lookfantastic.it. Ever since, I have been tirelessly pursuing a refund, sending a total of 14 messages to their customer service team, each accompanied by a tracking number. Despite their repeated apologies for the subpar service and promises of a refund within three days, I have yet to receive the reimbursement I am owed. The frustration and disappointment I feel towards the prolonged delay in resolving this issue is beyond words. What was once a trusted source for my beauty needs has now transformed into a source of stress and exasperation. I implore lookfantastic.it to uphold their commitment to customer satisfaction and swiftly address my refund request. Until then, my disappointment lingers, overshadowing the positive experiences I once associated with this brand.
C Caterina
53 days ago

Transformative Beauty Experience at Lookfantastic.it

Embarking on my beauty journey with Lookfantastic.it has been nothing short of amazing. Their service exceeded my expectations with lightning-fast delivery and a seamless purchasing process. I was pleasantly surprised by the plethora of promotions available, making it the go-to destination for beauty enthusiasts like me. What truly sets Lookfantastic.it apart is its wide range of makeup and skincare products, all offered at discounted prices. I was delighted to discover new arrivals regularly, keeping me ahead of the latest trends in the beauty world. Thanks to Lookfantastic.it, I've found a beauty haven that not only nourishes my skin but also uplifts my spirit. If you're looking to elevate your beauty routine, Lookfantastic.it is the perfect place to start. Dive into a world of transformative beauty experiences and discover a new level of self-care that will leave you glowing from the inside out. Thank you, Lookfantastic.it, for making beauty shopping a joyful and enriching experience!
A Anna
53 days ago

Unforgettable Beauty Journey

I couldn't help but reminisce on my beauty box subscription with lookfantastic.it. Despite my earnest requests to cancel due to relocation, the process turned into a rollercoaster. Promised December as the final month, only to be charged in January. Assured January would be it, yet February debits caught me off guard. Though disheartened, I've come to terms with this saga. My journey serves as a cautionary tale. Beauty enthusiasts, beware of inconsistencies.
D Daniela
57 days ago

Exceeded Expectations: Remarkable Speed and Unbeatable Prices at lookfantastic.it!

Let me start by saying, ordering from lookfantastic.it has been an incredibly positive experience every time, and my recent encounter with order number 558012329 truly impressed me. The delivery, which usually took longer in the past, arrived promptly within just 5 working days, surpassing my expectations entirely. As a loyal customer over the years, I've noticed a significant enhancement in their service levels, especially in terms of efficiency. One of the standout features that keep me coming back to lookfantastic.it is their unbeatably competitive prices. In comparison to other beauty retailers, this platform consistently offers great deals and discounts, allowing me to indulge in my favorite products without breaking the bank. However, I must mention that while the pricing is exceptional, a broader selection would make the shopping experience even more delightful. I have noticed the absence of certain brands and sometimes a limited range of products, which could be enhanced for a more diverse shopping experience. Despite these minor areas for improvement, I wholeheartedly recommend lookfantastic.it as a dependable and trustworthy site for all beauty needs. The faster delivery times and wallet-friendly prices combined with a reliable service make it a top choice for beauty enthusiasts like myself. I eagerly look forward to more delightful shopping experiences with lookfantastic.it in the future!
M Mihaela Chele
58 days ago

Unforgettable Experience with Lookfantastic.it: A Review Worth Celebrating!

Among the countless online shopping experiences I've had, Lookfantastic.it stands out like a shining gem. From the moment I placed my order to the timely arrival of my products, every step was executed flawlessly. The package reached me right on schedule, showcasing the site's commitment to customer satisfaction. While my overall experience was fantastic, I couldn't help but notice the missing free magazine. Although it may seem like a minor detail, it's essential in upholding promises made to customers. It's the little things that make a significant impact on one's shopping experience, and the absence of the magazine left a slight void in an otherwise impeccable transaction. Nonetheless, the quality of the products and the efficiency of the delivery process surpassed my expectations. The selection offered on the website is unparalleled, catering to diverse preferences and needs. The products themselves were top-notch, reflecting the brand's dedication to excellence. In conclusion, my journey with Lookfantastic.it was a memorable one, filled with efficient service and high-quality products. While the missing magazine was a small hiccup, it does not overshadow the overall positive experience I had. I look forward to future purchases with Lookfantastic.it, confident that they will continue to exceed expectations and provide exceptional service to customers.
A Andrea
59 days ago

Lookfantastic.it: A Reliable Haven for Fast and Satisfying Purchases!

When I stumbled upon lookfantastic.it, I wasn't sure what to expect. However, after making a purchase, I can confidently say that it has been a truly great experience! The product I received was exactly as described, meeting my expectations spot on. What really impressed me was the shipping speed; my order arrived in no time, ensuring my satisfaction with the overall purchase. Lookfantastic.it has proven to be a reliable online destination for all my beauty needs. The seamless shopping experience, combined with the prompt delivery, has certainly won me over as a loyal customer. I highly recommend lookfantastic.it to anyone looking for a hassle-free shopping experience and top-notch service!
M MF
60 days ago

A Beauty Lover’s Dream Come True!

Let me start by saying that my experience with lookfantastic.it has been nothing short of amazing. From the moment I placed my order, I was impressed by the quick delivery time – they truly exceeded my expectations! Opening the box felt like unwrapping a treasure trove filled with beauty wonders. The products themselves were an absolute delight. Each item was carefully curated and of the highest quality, showcasing the latest trends in the beauty world. From skincare essentials to makeup must-haves, every product left me feeling pampered and glamorous. What truly sets lookfantastic.it apart is their attention to detail and commitment to customer satisfaction. The love and dedication they put into their selection of products is evident, making every purchase feel special and personalized. Overall, I am beyond satisfied with my experience and would highly recommend lookfantastic.it to all my fellow beauty enthusiasts. Trust me, this is a beauty lover's dream come true!
E Elena Chita
61 days ago

Reliable and Exceptional Service at Your Fingertips

When I stumbled upon Lookfantastic.it, I was pleasantly surprised by the extensive range of products available, complemented by fantastic discounts. My recent purchase left me extremely satisfied, but it was their exceptional customer service that truly won me over. Despite a minor delay in my order, I reached out to their team for an update. To my delight, their swift response and genuine assistance exceeded my expectations. Look Fantastic truly embodies reliability and dedication to their customers. Thank you, Look Fantastic, for not only delivering quality products, but also for being a trustworthy platform that values customer satisfaction above all else.
O Ottavia Simonazzi
64 days ago

A Beauty Lover’s Paradise: Unbeatable Fast Delivery

When it comes to online shopping for makeup, I am always on the lookout for a reliable and efficient retailer. lookfantastic.it exceeded all my expectations with their lightning-fast delivery service. Not only did my products arrive promptly, but they were also impeccably packaged, ensuring that everything was in perfect condition. What sets lookfantastic.it apart is not just their speedy delivery, but also the quality of their products. As a beauty enthusiast, I am always exploring new makeup trends, and lookfantastic.it offers a wide range of trusted brands that cater to all my beauty needs. Moreover, their frequent special offers make shopping with them even more enjoyable and budget-friendly. Overall, lookfantastic.it has become my go-to destination for all things beauty-related. Their fast delivery, top-notch products, and enticing offers make them a standout in the online beauty industry. Trust me, once you experience the convenience and quality that lookfantastic.it provides, you won't look back!
A Adnan Younas
64 days ago

Anticipation turned to Disappointment – A Tale of an Undelivered Parcel

My experience with Lookfantastic.it has been marred by the non-delivery of my parcel. Despite eagerly awaiting my order, it never reached me, leaving me disappointed and frustrated. As a customer who values efficiency and reliability, the absence of my package was a letdown. The excitement of receiving quality products turned into a sense of letdown with each passing day of waiting. I hope that the issue can be resolved promptly, and that future orders are fulfilled without any hitches. I look forward to a positive resolution to this situation and to finally enjoy the products I had been eagerly anticipating.

Introduction

Lookfantastic.it is a popular online shopping destination in Italy that sells a wide range of beauty and grooming products from top brands. With over 22,000 products from more than 660 brands, the website claims to offer the largest beauty selection in Europe. The website was launched in Italy in 2014 and has since become a go-to platform for beauty enthusiasts across the country.

Pros and Cons

Pros:
  • Extensive product selection from top brands
  • Competitive pricing
  • Free shipping on orders over ?30
  • Fast delivery
  • Easy returns and exchanges
  • Loyalty program with rewards
Cons:
  • Some customers have reported issues with customer service
  • No overnight or express shipping options
  • No physical stores in Italy

User Experience

Lookfantastic.it provides an easy and intuitive user experience. Customers can search for products using keywords or browse through categories such as Skincare, Haircare, Makeup, and Fragrances. The website is well-organized and provides clear product information, including ingredients and directions for use. Customers can also read reviews from other shoppers to make informed purchase decisions.

Pricing and Value for Money

Lookfantastic.it offers competitive pricing on a wide range of beauty products. Customers can often find discounts and promotions on the website, which provide excellent value for money. Additionally, the website offers a loyalty program that rewards customers with points for their purchases, which can be redeemed for discounts on future orders.

Alternatives

Some of the competing online beauty platforms in Italy include Sephora.it, KIKO Milano, and Douglas.it. However, Lookfantastic.it stands out for its extensive product selection and competitive pricing.

Customer Service

While some customers have reported issues with customer service, Lookfantastic.it provides multiple channels for customers to get in touch with them, including email, phone, and live chat. The website also has a comprehensive FAQ section that addresses common questions and concerns.

Product Quality and Selection

The website offers a vast selection of beauty products from over 660 top brands, including Est?e Lauder, Lanc?me, and K?rastase. The products are of high quality and are sourced from authorized distributors. Customers can read reviews from other shoppers to get an idea of the product quality before making a purchase.

Website Usability

The Lookfantastic.it website is well-designed and optimized for easy navigation. The search and filter functions are efficient, and the checkout process is straightforward. The website also loads quickly, ensuring a smooth shopping experience for customers.

Returns and Exchanges

Lookfantastic.it offers a hassle-free return and exchange policy. If customers are not satisfied with their purchase, they can return it within 14 days of receipt for a refund or exchange. The website provides clear instructions on how to initiate a return or exchange, and customers can track the progress of their request on the website.

Promotions and Discounts

Lookfantastic.it regularly offers promotions and discounts on its website, including site-wide sales and exclusive discounts for loyalty program members. Customers can sign up for the website's newsletter to receive notifications about upcoming promotions and discounts.

Reputation

Lookfantastic.it has a good reputation among customers and in the beauty industry. The website has received positive reviews for its extensive product selection, competitive pricing, and fast delivery. Additionally, the website has won several awards, including the Best Online Retailer at the Italian Blogger Awards in 2015.

Payment Options

The website accepts several payment methods, including credit/debit cards, PayPal, and bank transfers.

Loyalty Programs

Lookfantastic.it offers a loyalty program that rewards customers with points for their purchases. Customers can redeem these points for discounts on future orders. Additionally, the website occasionally offers exclusive discounts and promotions for loyalty program members.

Customer Reviews

Lookfantastic.it provides customer reviews on its website, which allows customers to read about other shoppers' experiences with the products before making a purchase. The website also provides ratings for each product, which can help customers make informed decisions.

Community Involvement

Lookfantastic.it is active on social media and engages with its customers regularly. The website also collaborates with beauty influencers and bloggers to create exclusive content and promotions.

Shipping and Costs

Lookfantastic.it offers free shipping on orders over ?30. Orders below ?30 are subject to a shipping fee of ?4.90. The website provides fast and reliable shipping, with estimated delivery times of 3-5 working days. However, the website does not offer express or overnight shipping options.