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Review article published on: 01 Jun 2019

Last updated by on 12 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 4 5 4.2 4.9
Jul 2022 5 4 3.5 1.4 4.4 4.8
Aug 2022 5 4.8 3.3 5 4.2 4.8
Mar 2023 5 3.9 3.8 5 4.5 4.5
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Detailed Lorenacanals Review by

Introduction is a website that exclusively sells handcrafted rugs, cushions, and basket collections. Their Mission is to produce Sustainable, Handmade Rugs, free of toxic chemicals and made with pure cotton of excellent quality in washable designs.

Pros and Cons

  • The website offers a diverse range of stylish and unique design rugs that are eco-friendly
  • All the products are handmade, and all-natural materials are used to create the rugs, cushions, and baskets
  • The company offers free delivery on orders over $150
  • The products are relatively expensive when compared to other similar websites that sell similar products

User Experience

The user experience on is seamless and user-friendly. All the rugs, cushions, and baskets are showcased beautifully on the website, and the images on the site are of high-quality, giving the user a clear picture of what they are purchasing. The website uses a simple layout with easy-to-navigate pages, making shopping simple and quick. The site also has a FAQ page that addresses some of the most pressing customer concerns.

Pricing and Value for Money

The rugs, cushions, and baskets on are relatively expensive, with prices ranging from $70 to $1,290. However, customers can rest assured that their money is well spent as these products are handmade by skilled artisans, and each product is unique in design and quality. Customers are also guaranteed rugs that are not only stylish but that are also made with eco-friendly materials that are free of harmful chemicals.

Alternatives has several online competitors in the home decor industry selling handcrafted rugs, cushions, and baskets made from eco-friendly materials. These include Anatolian, The Citizenry, Armadillo, and West Elm.

Customer Service offers excellent customer service. The site has a live chat function that allows customers to interact with knowledgeable customer support agents in real-time. They also have an email support system, which customers can use to contact customer support whenever necessary. The company offers a 30-day return policy, and all products come with a 2-year warranty.

Product Quality and Selection

The quality of the products on is top-notch. All the products are handcrafted by skilled artisans, and each product is unique in design and quality. The rugs, cushions, and baskets are made from high-quality natural materials, making them durable and long-lasting. The selection of rugs, baskets, and cushions on the website is vast, with over 100 products listed on the site.

Website Usability has a website that is easy to navigate. The website has a simple layout, and the pages load quickly, making browsing the website seamless. Customers can search for specific products using the search bar or choose to browse through the various categories listed on the site.

Returns and Exchanges offers a 30-day return policy and a 2-year warranty on all products purchased from the site. Customers can initiate a return by contacting customer support via email or the live chat function on the site. The return process is straightforward and hassle-free.

Promotions and Discounts

The company offers promotional discounts from time to time. Customers can sign up for the company's newsletter to receive updates on any ongoing promotions or sales. The company also offers a 10% discount to customers who refer friends to the site.

Reputation has a reliable reputation in the home decor industry. The company has earned a reputation for producing high-quality handcrafted rugs, baskets, and cushions that are eco-friendly and long-lasting. Customers have left positive reviews about the products they purchased from the site, praising the quality, design, and durability of the products.

Payment Options accepts all major credit cards, including Visa, Mastercard, and American Express, as well as other payment options such as PayPal, Amazon Pay, and Google Pay.

Loyalty Programs does not currently have a loyalty program.

Customer Reviews

Customers who have purchased products from have left positive reviews about the quality, design, and durability of the products. Customers have praised the company's dedication to producing high-quality handcrafted products that are eco-friendly and long-lasting.

Community Involvement is dedicated to eco-friendly practices and sustainability. The company carefully selects its partners and suppliers to ensure that they share the same commitment to social responsibility and environmental protection. The company also encourages customers to share their experiences using the products on social media platforms, promoting a sense of community among its customers.

Shipping ships its products worldwide. The company offers free shipping on orders over $150, and all products are shipped within 2-3 business days after purchase. Customers can also choose to pay for express shipping to receive their products faster.


The rugs, baskets, and cushions on are relatively expensive, with prices ranging from $70 to $1,290. However, customers can rest assured that their money is well spent, as the products are made with high-quality natural materials and are handmade by skilled artisans. The products are durable and long-lasting, making them a worthy investment for any home.

Lorenacanals Recent User Reviews


Reviewer Name: SR

Review Submission Date: 2022-01-28

Review Title: Nice quality good product.
Customer Support   



User Interface          


Review Description: Nice quality good product.



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