Users Voice for Lovelyskin
7% users rated Poor
0% users rated Average
0% users rated Very Good
53% users rated Excellent
Rate Lovelyskin Coupons Store
| Sep 2022 | 5 | 3.9 | 2.2 | 2.4 | 1 | 2.3 |
|---|---|---|---|---|---|---|
| Oct 2022 | 5 | 4.7 | 1.4 | 2.6 | 1 | 3.6 |
| Nov 2022 | 5 | 3.8 | 1.1 | 4 | 1 | 5 |
| Dec 2022 | 5 | 5 | 5 | 5 | 5 | 1.8 |
| Mar 2023 | 1 | 4.2 | 1.3 | 2.6 | 1 | 5 |
| Line Chart for Rating of peer stores |
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Detailed Lovelyskin Review by Akshita Ajitsariya
Introduction
LovelySkin is an e-commerce platform providing a wide range of skincare products from leading brands. With over 20 years of experience, this website has become a trusted source for beauty enthusiasts and professionals alike.Pros and Cons
The website offers a vast selection of branded skin care products at competitive prices. The site offers free shipping on orders over $50, has an easy-to-use search bar, and offers a quick checkout process. The site does not offer a live chat option or international shipping.User Experience
The website offers a user-friendly interface with a clean, minimalist design. The site is easy to navigate and offers quick access to popular products and brands.Pricing and Value for Money
The prices of products on LovelySkin range from affordable to high-end. The site offers competitive prices on popular and high-end brands compared to other websites.Alternatives
Other skincare e-commerce platforms, such as Dermstore, Sephora, and Ulta, offer similar products to LovelySkin.Customer Service
LovelySkin offers a FAQs section and a customer service team that is available by phone or email. However, the site lacks a live chat option.Product Quality and Selection
The site offers a wide range of leading brand skincare products such as Skinceuticals, Obagi, and Elta MD. The quality of the products offered on the site is consistently high. LovelySkin also offers informative articles and videos on skincare products.Website Usability
The website is straightforward to navigate, has an easy-to-use search bar, and offers quick access to popular brands and products.Returns and Exchanges
The website has a 30-day return and exchange policy. The customer is responsible for return shipping costs.Promotions and Discounts
LovelySkin offers promotions and discounts on select products, and customers can sign up for their email list to receive exclusive offers.Reputation
LovelySkin has an excellent reputation within the industry and has received high praise for its exceptional customer service and high-quality skincare products.Payment Options
The site accepts Visa, Mastercard, American Express, and Discover.Loyalty Programs
LovelySkin has a loyalty program where customers can earn points with every purchase and redeem them for discounts on future orders.Customer Reviews
The site provides customer reviews for products on their website, which provides a way for customers to share their experience with products.Community Involvement
LovelySkin has a blog and a social media presence that provides customers with informative and engaging content about skincare.Shipping and Costs
LovelySkin offers free shipping on orders over $50, and the website ships only to the US. Customers can choose to expedite shipping for an additional fee.Final Thoughts
LovelySkin is an excellent e-commerce platform for those seeking high-quality skincare products at competitive prices. While the site does not offer a live chat option or international shipping, the website's user-friendly interface, outstanding customer service, and vast selection of branded skincare products make it a top contender in the industry.Lovelyskin Recent User Reviews
Duration
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Reviewer Name: Tracy
Review Submission Date: 2022-11-21
Review Title: Horrible customer service and payment…
Review Submission Date: 2022-11-21
Review Title: Horrible customer service and payment…
Review Description: Horrible customer service and payment system.
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Reviewer Name: Catherine Haslam
Review Submission Date: 2022-05-18
Review Title: Amazing Company
Review Submission Date: 2022-05-18
Review Title: Amazing Company
Review Description: I have been doing business with this company for about 4 years and I must say I am so happy I found them. My orders always contain fresh products and they are delivered promptly. They have a great cash back program and the products are a fair price and much lower than other sites. Everything has been fresh. They have great customer service and respond to your inquiries quickly. So happy I found them.
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Reviewer Name: Susan A
Review Submission Date: 2022-05-07
Review Title: Love LovelySkin
Review Submission Date: 2022-05-07
Review Title: Love LovelySkin
Review Description: I must say I’m surprised seeing bad reviews, because my experience has always been excellent. With the exception of receiving an unsealed bottle a few years back (which was returned and refunded), I have never had a bad experience. And being a longtime customer means you have advantages when it comes to deals/pricing and free gifts. Love this company. One of the few companies I really trust and where I know the product I order will be authentic and properly packed when shipped.
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Reviewer Name: customer
Review Submission Date: 2022-03-02
Review Title: Just received my first time order with…
Review Submission Date: 2022-03-02
Review Title: Just received my first time order with…
Review Description: Just received my first time order with Lovely Skin. My order arrived within 3 days of placing it. The packaging was a thick cardboard box with lots of paper padding inside. And the box with my bottle was wrapped in bubble wrap also. Full bottle, brand new sealed box. Perfect. I was very happy and will definitely order from them again. Free shipping with no minimum and best price I could find.
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Reviewer Name: Ester
Review Submission Date: 2021-10-02
Review Title: Half empty bottle
Review Submission Date: 2021-10-02
Review Title: Half empty bottle
Review Description: I ordered from lovelySkin many product in a very short period and was sure I found the right company I was wrong my Hyaluronic Acid bottle came half empty brought it to there attention but they wouldn't take responsibility they asked me for pictures I sent it then they asked for some more always Different excuse to replace it I finally took the loss and gave up sad
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Reviewer Name: Ester
Review Submission Date: 2021-10-02
Review Title: Half empty bottle
Review Submission Date: 2021-10-02
Review Title: Half empty bottle
Review Description: I ordered from lovelySkin many product in a very short period and was sure I found the right company I was wrong my Hyaluronic Acid bottle came half empty brought it to there attention but they wouldn't take responsibility they asked me for pictures I sent it then they asked for some more always Different excuse to replace it I finally took the loss and gave up sad
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Reviewer Name: Casey
Review Submission Date: 2021-06-11
Review Title: They sell near expired products
Review Submission Date: 2021-06-11
Review Title: They sell near expired products
Review Description: Purchased a big tube of sunscreen. Came in with only a few months left to expire. Contacted customer service. They literally said just use more. They also said the product they sent me is the most recent batch they had received. I'm a regular user of the sunscreen brand. Their products always have at least couple of years before they expire. That tells me the manufacturers send their overstock to Lovely Skin.
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Reviewer Name: Casey
Review Submission Date: 2021-06-11
Review Title: They sell near expired products
Review Submission Date: 2021-06-11
Review Title: They sell near expired products
Review Description: Purchased a big tube of sunscreen. Came in with only a few months left to expire. Contacted customer service. They literally said just use more. They also said the product they sent me is the most recent batch they had received. I'm a regular user of the sunscreen brand. Their products always have at least couple of years before they expire. That tells me the manufacturers send their overstock to Lovely Skin.
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Reviewer Name: Nancy Windsor
Review Submission Date: 2021-03-13
Review Title: This company does not take…
Review Submission Date: 2021-03-13
Review Title: This company does not take…
Review Description: This company does not take responsibility for their products arriving 2-3 weeks late, rather they make excuses and blame the issue on their carriers. They are very punitive with their customers, as if they are doing you a favor by letting you purchase their products. The slightest perceived infraction will cause them to shut down your account.
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Reviewer Name: Nancy Windsor
Review Submission Date: 2021-03-13
Review Title: This company does not take…
Review Submission Date: 2021-03-13
Review Title: This company does not take…
Review Description: This company does not take responsibility for their products arriving 2-3 weeks late, rather they make excuses and blame the issue on their carriers. They are very punitive with their customers, as if they are doing you a favor by letting you purchase their products. The slightest perceived infraction will cause them to shut down your account.
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