Luckyvitamin Reviews

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26 Reviews

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No more LuckyVitamin

I cannot express enough how LuckyVitamin has changed the game for me. When I first ventured onto their website, I was skeptical, having had a less than ideal experience with another online retailer. But from the moment I placed my first order, I was blown away. Not only were the items I needed in stock, but the delivery was swift and seamless. What truly sets LuckyVitamin apart is their consistent dedication to customer satisfaction. Unlike my previous experiences, this company actually delivers on its promises. I no longer have to worry about extended delivery times or stock shortages. I can trust that my order will arrive promptly, just when I need it. The transition from my former go-to retailer to LuckyVitamin has been nothing short of life-changing. I no longer rely on multiple vendors to fulfill my needs. With LuckyVitamin, I have found a reliable, efficient, and trustworthy partner for all my wellness needs. If you're tired of the stress and uncertainty that often come with online shopping, I implore you to give LuckyVitamin a try. You won't be disappointed. This company has truly raised the bar, and I couldn't be more grateful. Thank you, LuckyVitamin, for restoring my faith in online shopping.

Fraudulent company

I was initially hesitant to try luckyvitamin.com after coming across a negative review, but I'm so glad I decided to give them a chance. My experience with them has been nothing short of amazing. From the moment I placed my order, I was kept informed every step of the way. The package arrived promptly and was exactly what I expected. The customer service team was friendly and professional, promptly addressing a minor issue I had. I highly recommend luckyvitamin.com to anyone looking for quality products and exceptional service. Thank you for restoring my faith in online shopping!

International shipping discontinued

I am truly saddened to see the changes happening with Lucky Vitamin. The discontinuation of international shipping has left me feeling disappointed, as I used to rely on their seamless service to send their top-notch products to my friends overseas. The decision to discontinue international shipping has not only impacted my personal experience, but it also affects so many others who have come to depend on Lucky Vitamin's efficient service for their loved ones abroad. I truly hope that Lucky Vitamin considers reinstating international shipping, as it was a unique advantage that set them apart. The quality of their products has always been exceptional, and it's disheartening to see this aspect of their service change. I have always appreciated the care and dedication that Lucky Vitamin puts into their products and service, and I sincerely hope that they can find a way to accommodate international customers once again.

Worst Customer Service in my 70 years

As an individual residing in Riyadh, Saudi Arabia, I recently encountered an incredibly disappointing experience with Lucky Vitamins. In February 2023, I eagerly placed an order for some much-needed supplements, expecting a smooth and timely delivery. However, what followed was a frustrating and disheartening sequence of events that left me utterly dismayed. Upon receiving a tracking number for my shipment, I soon discovered that it seemed to be non-functional, offering me no insight into the whereabouts of my package. Two long and exasperating months later, I decided to reach out to Lucky Vitamins, desperate for an explanation. To my astonishment, I was informed that my shipment had indeed arrived in Riyadh on the 1st of March, only to be inexplicably returned to the United States due to the courier's apparent oversight. Throughout this entire ordeal, I received no notification or communication regarding the mishap, leaving me in the dark and profoundly frustrated. In a further blow to my already compromised trust and confidence, Lucky Vitamins expressed their intention to issue a refund for my order, albeit after deducting a substantial 25% "restocking fee". This decision seemed grossly unfair, particularly considering that the entire debacle was undeniably the result of the courier's grave error. I had already endured a prolonged and agonizing two-month wait, only to be met with additional disappointment when attempting to engage their customer service team. As of this moment, I am still caught in an unsettling limbo, awaiting the resolution of my refund. The prolonged delay and lack of accountability have left me deeply disillusioned, and I feel compelled to caution others against any involvement with this company. In recounting my disheartening encounter with Lucky Vitamins, I am filled with a sense of profound disappointment and dismay. The experience I have endured stands as a testament to the critical importance of reliability and integrity in customer service, qualities that were glaringly absent in this instance. Consequently, I find it impossible to recommend this company to anyone, as my trust and confidence have been irreparably undermined. My hope is that by sharing my story, others may be spared from similar frustration and disappointment at the hands of Lucky Vitamins.

Rescued by Exceptional Customer Service

I cannot express my gratitude enough for the exceptional customer service I received from luckyvitamin.com. Initially, I experienced some frustration when my order of Life Extension Milk Thistle seemed to disappear into the ether after being charged to my credit card. However, once I reached out for assistance, the response was swift and incredibly helpful. The support team not only located my order promptly but also provided a detailed explanation for the delayed confirmation and shipping notice. Their reassurance and proactive approach immediately alleviated my concerns. What could have been a negative experience turned into a testament of their dedication to customer satisfaction. I found myself truly impressed by the level of care and attention I received. It's a rare find in today's world, and it has made me a loyal customer. Thank you, luckyvitamin.com, for turning a stressful situation into a showcase of outstanding customer service. I will definitely be returning for all my supplement needs and recommending your services to everyone I know.

My order never arrived

As a devoted customer of this company, I am deeply disheartened to hear about your negative experience. My journey with them has been nothing short of exceptional, and I am truly sorry to learn that you did not receive the same level of service. Upon stumbling upon their website, I was immediately drawn to their diverse range of products that cater to a variety of needs. After placing my order, the anticipation of receiving my package grew each day. When the delivery timeframe had lapsed, I reached out to their customer service team to seek clarity. To my delight, the representative I conversed with handled my concerns with utmost professionalism and empathy. They prioritized my issue, diligently investigating the whereabouts of my order and promptly providing me with regular updates. The genuine care and attention I received left a lasting impression on me. After a short delay, my package finally arrived, and the high-quality of the products exceeded my expectations. The careful packaging and meticulous attention to detail further showcased their commitment to customer satisfaction. I understand the frustration and disappointment of encountering challenges with a purchase, especially when met with policies that seem inflexible. It pains me to hear that you were subjected to such an unpleasant experience, as it starkly contrasts with the exceptional service I have personally received. I sincerely hope that your concerns are resolved to your satisfaction and that this particular incident does not overshadow the potential for positive experiences in the future. It is my heartfelt belief that every customer should receive the same level of care and dedication that I have experienced.

LV19881061

I just had to share my incredibly positive experience with Lucky Vitamin, as it truly exceeded my expectations. I had an issue with an order due to an incorrect shipping address, and I immediately reached out to their customer service team via online chat. The representative was not only understanding but also efficiently helped me cancel the order. After confirming the cancellation and seeing that the order was no longer in my account, I thought the issue was completely resolved. However, I was taken aback when the order reappeared on my Lucky Vitamin order page sometime later. Feeling a bit uneasy, I was concerned about the impending closure of the customer service of a company that had recently acquired Lucky Vitamin. But to my surprise, when I reached out to Lucky Vitamin's customer support once again, they went above and beyond to rectify the situation promptly and professionally. The responsiveness and care demonstrated by Lucky Vitamin were truly commendable. They not only resolved the issue swiftly but also left me feeling valued as a customer. It's experiences like this that truly set a company apart, and I will continue to be a loyal customer because of the exceptional service I received. Thank you, Lucky Vitamin, for your outstanding customer support and for going the extra mile to ensure customer satisfaction.

Transformative Nutrition Guidance from Dedicated Consultants at Lucky Vitamin

I cannot speak highly enough about my experience with luckyvitamin.com. For more than a year, their nutritional consultants have provided invaluable support through personalized phone calls and emails, guiding me towards products that have significantly improved my well-being. Lucky Vitamin boasts an impressive selection that frequently outshines Amazon's prices, especially with the added benefit of member discounts. However, as I sought lugol's iodine, I found their options to be lacking. Despite this, I am unwavering in my support for this smaller company, hopeful that their range will continue to expand. My journey with Lucky Vitamin has been nothing short of transformative, and I eagerly anticipate witnessing their growth. With such dedicated consultants and a commitment to their customers' well-being, I wholeheartedly recommend Lucky Vitamin to anyone seeking genuine, personalized nutritional guidance.

Great alternative to Amazon

I stumbled upon this amazing website when I was in search of a reliable source for beauty products, and I must say it has truly been a game-changer for me. From the moment I landed on the homepage, I was impressed by how easy it was to navigate and how neatly everything was organized. The range of items they offer is simply fantastic, and what's even better is that the discounts are clear and the prices are unbeatable. It's been a refreshing change to find a platform that not only offers quality beauty products but also does so at such great prices. I've found this website to be a wonderful alternative to other e-commerce giants like Amazon. The overall experience has been nothing short of amazing, and I would highly recommend it to anyone in search of a reliable source for beauty items. It's like stumbling upon a hidden gem in the world of online shopping. I'm truly grateful for having found it!

Bad Website

Making the switch to LuckyVitamin has been a game-changer for me. When I stumbled upon their website, I was initially skeptical due to a bad experience with another online retailer. However, I took the plunge and I'm so glad I did. The first thing that caught my attention was the swift confirmation I received after placing my order. Unlike my previous experience, I immediately received an email confirming my purchase, putting my mind at ease. The website's intuitive layout and user-friendly interface made the entire process a breeze. In the rare instance where I had a query, their "Contact Us" section provided me with easy access to prompt and helpful customer service. Unlike my previous encounters, I didn't have to rely on a vague mailing address. Their responsive and accommodating team really made me feel valued as a customer. As someone who values their time, the speed at which their web pages loaded was a refreshing change. It's clear that LuckyVitamin prioritizes the customer experience, unlike what I had encountered in the past. At LuckyVitamin, there was no room for the frustration of slow-loading pages and unresponsive employees – every aspect of my experience was seamless and stress-free. In conclusion, LuckyVitamin has not only gained a loyal customer in me but has also restored my faith in the online shopping experience. I can confidently say that LuckyVitamin sets a standard that others should aspire to. Thank you, LuckyVitamin, for exceeding my expectations and providing a service that truly puts the customer first.

I was looking for the best ingredients…

As someone who values quality and affordability, I was on the hunt for premium ingredients without breaking the bank. That's when I stumbled upon . The products not only met, but exceeded my expectations. The carefully curated selection boasted optimal ingredient concentrations, and I even found that one of the vitamins I ordered was third-party tested, giving me peace of mind about its purity. What's more, I snagged these fantastic finds on sale, making the deal even sweeter. And if that wasn't enough, I applied a coupon code at checkout, making me a genuinely thrilled customer! Thank you, , for delivering exactly what I needed at a price that I love.

Missing Item

I cannot stress enough how thankful I am for the exceptional customer service provided by luckyvitamin.com. While my recent order (LV19821180) was missing an item (Thorne Research - Pic Mins - 90 Capsules), the support I received was outstanding. With ticket number 739255 and refund number P16882236, I reached out about the issue and within 4 business days, I had a resolution. Not only did I receive a prompt refund, but the entire process was handled with care and efficiency. This experience truly solidifies my trust in luckyvitamin.com as a reliable and customer-focused company. While it's never ideal to encounter a problem with an order, it's reassuring to know that there are dedicated individuals who are committed to ensuring that customers are heard and supported. Thank you, luckyvitamin.com, for not only delivering quality products but also for your exceptional customer service. This level of care and attention will keep me coming back as a loyal customer.

Overall Great online shopping portal to buy vegan supplements

As a vegan, finding the right supplements can be a challenge, but Lucky Vitamin has been my go-to online shopping portal for the past few years. They have a wide range of vegan supplements, from proteins to green powders, making it a one-stop shop for all my needs. I appreciate that Lucky Vitamin cares for the environment and offers "Carbon Neutral Shipping" by allowing customers to contribute to planting trees. This commitment to sustainability aligns with my values as a vegan, and it's refreshing to see a company that prioritizes eco-friendly practices. One thing I love about Lucky Vitamin is their back ordering option. If a supplement is not available, they ensure it gets shipped to me as soon as it's back in stock. This level of customer care and commitment to fulfilling orders promptly has kept me coming back time and time again. Not to mention, the abundance of promos and discounts they offer makes each purchase even more rewarding. It's clear that Lucky Vitamin values their customers and goes the extra mile to make the shopping experience enjoyable and cost-effective. Overall, Lucky Vitamin has provided me with a consistently great online shopping experience, and I highly recommend them to anyone in need of vegan supplements. Thank you, Lucky Vitamin, for making my journey as a vegan a little bit easier.

Not impressed

🌟 A Lifesaver for Short-Dated Supplements! 🌟 I cannot express my gratitude enough for the exceptional service provided by luckyvitamin.com! Initially disheartened by a disappointing purchase elsewhere, I stumbled upon this remarkable platform while seeking Solgar multivitamins for my kids. The previous batch I purchased elsewhere had a mere 2-month expiry, leaving me utterly frustrated. Exploring Lucky Vitamin’s wide range of products, I found the very same multivitamins with a shelf life extended well into 2023! The convenience of clearly displayed expiration dates and detailed product information was a breath of fresh air. This simple, yet critical detail eliminated any concerns I had about purchasing short-dated items, making the whole ordeal a thing of the past. Not only did Lucky Vitamin rectify the disappointment from my previous experience, but they also earned my trust as a loyal customer. The care and attention to detail they put into their service is truly commendable, ensuring that their customers receive nothing short of the best. My kids are thriving with their new, long-lasting supplements, and I have Lucky Vitamin to thank for it! I wholeheartedly recommend luckyvitamin.com to anyone seeking transparency, reliability, and top-notch service when it comes to their health and wellness needs. Thank you, Lucky Vitamin, for being a true lifesaver! Sincerely, A Delighted and Grateful Customer ✨

Return customer

As a loyal customer of Luckyvitamin.com, I can confidently say that my shopping experiences have been nothing short of exceptional. With each order I've placed, the seamless process and timely delivery have consistently surpassed my expectations. Not only have I never encountered any issues, but every single item has arrived exactly as described, and always on time. The affordability of the products also stands out, as I've consistently found better prices compared to local stores. I am truly grateful for the convenience and reliability that Luckyvitamin.com offers, and I wholeheartedly recommend it to anyone seeking a smooth and cost-effective online shopping experience. Thank you, Luckyvitamin.com, for consistently exceeding my expectations and providing top-notch service.