Lullabellz Reviews

Voted Good (4/5)

11756 Votes

81 Reviews

Vote Now

In the Hair Product Store category

Pie-Chart Analysis

22% users rated Terrible
6% users rated Poor
1% users rated Average
9% users rated Very Good
62% users rated Excellent
Write a review
M Miss Perrie Hobbs
45 days ago

I’ve bought from this firm…

My evaluate for lullabellz.com I've bought from this firm twice earlier than and by no means had a problem. This time was simply as nice because the lasts and the explanation I'll proceed to purchase from them. I used autofill to fill out my deal with and didn’t discover my error till I acquired my order affirmation. I used to be fast to e-mail the staff to resolve the difficulty and Faheen helped me instantly. Faheens professionalism and quick response was like no different and due to that, I’d buy many times. Can't fault this firm AT ALL.
L Lindsey Counter
45 days ago

Absolutely Flawless Experience at Lullabellz.com

Let me start by saying that my experience with Lullabellz.com has been nothing short of amazing. From the moment I placed my order, I could tell that this was a company that truly values its customers. The quality of the items I received was absolutely stunning, exceeding my expectations in every way. However, no transaction is without its hiccups, and I did happen to receive a faulty item in one of my orders. But let me tell you, the true test of a company's commitment to customer satisfaction is how they handle issues when they arise. And I can confidently say that Lullabellz.com passed this test with flying colors. Upon contacting their customer service, I was connected with Faheen, who handled my situation with the utmost care and efficiency. Not only was my issue resolved instantly, but a replacement was ordered for me without any hassle. Additionally, they even arranged for a free return of the faulty item, making the entire process seamless and stress-free. It's rare to come across a company that not only delivers exceptional products but also provides top-notch customer service. Lullabellz.com has truly set the bar high for what a positive online shopping experience should look like. I will definitely be a returning customer, and I wholeheartedly recommend them to anyone looking for quality products and stellar service.
S Serina
45 days ago

Olivia’s Exceptional Support Shines Bright at LullaBellz!

From the moment I reached out to LullaBellz, Olivia's exceptional support truly made a difference. Her prompt and professional responses to my queries not only resolved my concerns swiftly but also left me feeling valued as a customer. Olivia's efficiency and friendliness reflect the exceptional customer service culture at LullaBellz. It's rare to come across such dedicated support, making my experience with LullaBellz truly outstanding. Thank you, Olivia, and the entire LullaBellz team, for setting the bar high for customer service standards!
M Maria Denisa Murariu
45 days ago

Transformative Customer Service: Maisy Shines Bright at Lullabellz!

Sit back, relax, and let me take you on a journey of exceptional customer service at lullabellz.com. I had the pleasure of interacting with Maisy from customer relations, and let me tell you, she is a shining star in the world of customer care. Every time I reached out for information, Maisy was there promptly, ready to assist with a bright smile in her virtual voice. Her dedication to ensuring my queries were addressed promptly and efficiently truly made my experience unforgettable. Maisy, your passion and professionalism did not go unnoticed. You are a true gem in the world of customer service! Thank you for your outstanding support and for making my interaction with lullabellz.com a memorable one. Keep shining bright like the star you are! 🌟😘🤩
M Mariah
47 days ago

From Stress to Sweet Relief: A Heartfelt Thank You to Gary from LULLABELLZ

Transforming stress into joy, my experience with LULLABELLZ was nothing short of a miracle, all thanks to the exceptional customer service provided by Gary. When my eagerly awaited parcel encountered delivery hurdles through no fault of LULLABELLZ but of the carrier Evri, I was left in a state of panic. With my 21st birthday looming, the thought of not having my hair accessory in time was distressing. Desperate for a solution, I reached out to LULLABELLZ and was blessed to connect with Gary. His swift action and unwavering support ensured that my parcel reached me promptly. The next day, my item arrived, just in time to grace my birthday celebrations. Gary's dedication and assistance did not go unnoticed, bringing a wave of relief and gratitude. The quality of the product, as a side note, was simply impeccable. Thank you, Gary, for going above and beyond to make my special day complete. 🩷
C Celine Mahovkic
47 days ago

Exceptional Support and Rapid Resolution

Embarking on a journey to revamp my style, I eagerly placed an order on lullabellz.com. However, my excitement was momentarily dampened when a hiccup occurred, causing my package to stall in transit. Disheartened but hopeful, I reached out to lullabellz's customer support and was met with a swift and warm response that surpassed my expectations. Within mere hours, their team not only acknowledged my dilemma but also tackled it head-on with unwavering efficiency and kindness, turning my frown into a smile. The bespoke assistance I received not only resolved my issue promptly but also left me in awe of their dedication to customer satisfaction. Kudos to lullabellz for their impeccable service and unwavering commitment to making every customer feel valued and heard!
S Serena
49 days ago

Exceptional Customer Support that Delights

As a first-time customer at lullabellz.com, I was pleasantly surprised by the exceptional customer service provided by Maisy and Faheen. Their prompt responses and unwavering assistance truly set them apart. Their dedication and willingness to help made my shopping experience seamless and enjoyable. I am grateful for their support and it has undoubtedly left a positive impression on me. I can confidently say that I will be returning to lullabellz.com for future purchases, knowing that I will be met with outstanding customer care. Thank you, Maisy and Faheen, for your incredible assistance. Your commitment to customer satisfaction is truly commendable and greatly appreciated.
M Manaal
49 days ago

Exemplary Support: A Heartfelt Testimonial

Sharing my recent experience with Lullabellz.com is a must after being assisted by the exceptional Faheen. From start to finish, the journey of processing my refund was seamless, all thanks to Faheen's clarity and unwavering support. Amidst the sometimes daunting world of online shopping, encountering such dedicated and helpful customer service representatives like Faheen truly makes a difference. His guidance and assistance not only ensured a smooth refund process but also left me impressed and satisfied with the overall service provided by Lullabellz.com. It's rare to come across individuals who go above and beyond to assist customers, and Faheen's professionalism and commitment undoubtedly set a high standard for customer service. Reflecting on this experience, I am not only grateful for my refund but also for the exemplary support that reinstated my trust in the brand. Thank you, Faheen, and Lullabellz.com, for exemplifying true customer care and service excellence. This encounter has undoubtedly left a lasting impression, and I will certainly be recommending Lullabellz.com to friends and family seeking both quality products and exceptional support.
C Collette
49 days ago

Olivia Restored My Faith in Customer Service: A Glowing Review for lullabellz.com

Let me paint you a picture of frustration turned into sheer gratitude. Picture this: your long-awaited order goes missing in transit. Panic sets in, emails sent out into the void of customer service never to be replied to. But then, like a shining beacon of hope, enters Olivia from lullabellz.com. With swift responses, empathy that felt like a warm hug through the screen, and a determination to right the wrong, Olivia single-handedly restored my faith in customer service. Her dedication to resolving my issue with grace and efficiency was nothing short of remarkable. To Olivia, I say thank you for not just solving my problem, but for being a true credit to your company. Your exceptional service has left a lasting impression on me, and I will forever be grateful for your unwavering commitment to customer satisfaction. Olivia, you are a gem in the world of online shopping, and lullabellz.com is lucky to have you.
E Evelyn Wyles-Boorman
49 days ago

Incredible Customer Service Journey with Olivia at lullabellz.com

From the moment I realized I had ordered the wrong shade of hair from lullabellz.com, anxiety set in as I anticipated a lengthy process to rectify my mistake. However, Olivia, the shining star of customer service at lullabellz.com, swiftly came to my rescue. With sheer determination and unparalleled efficiency, Olivia not only acknowledged my error but also managed to resolve the issue within a mere 20 minutes of receiving my email. Her exceptional professionalism coupled with a genuine willingness to assist left me in awe. Olivia's dedication to ensuring customer satisfaction went above and beyond my expectations. It is rare to encounter such swift and effective problem-solving skills, and Olivia truly shone as a beacon of stellar customer service. Thanks to Olivia's prompt action and unwavering commitment to excellence, I can confidently vouch for lullabellz.com as a brand that values its customers. Olivia's outstanding support not only rectified my mistake but also left me feeling valued and appreciated as a customer. I am immensely grateful for her exceptional assistance and commend her for setting the bar high in customer service standards. In a world where exceptional service is a rare find, Olivia at lullabellz.com stands out as a true gem. Thank you, Olivia, for turning what could have been a stressful situation into a seamless and pleasant experience. Your dedication and efficiency have undoubtedly won my loyalty as a customer.
G Gabriele-Louise Shave
49 days ago

Exceptional Quality Hairpieces and Outstanding Customer Service – A 10/10 Experience!

When I stumbled upon lullabellz.com, I was in desperate need of a high-quality hairpiece, and boy, did they deliver! Not only did their products exceed my expectations in terms of quality and durability, but their customer service truly went above and beyond. After placing my order, I realized I had input the wrong address for delivery. Panicked, I reached out to their team, and to my surprise, they responded within the hour and swiftly corrected my address without any hassle. It's rare to find a company that not only offers top-notch products but also prioritizes customer satisfaction to this extent. From the seamless shopping experience to the prompt and efficient customer service, I can confidently say that my experience with lullabellz.com was nothing short of a 10/10. Thank you for making my shopping experience not only stress-free but truly delightful!
A Aaliyah Sophia Williams
49 days ago

Faheen went above and past and…

My assessment for lullabellz.com Faheen went above and past and answered all my questioned. Couldn’t have requested for higher customer support. Thanks.
A Ayesha
50 days ago

Faheen’s Exceptional Customer Service Shines Bright at Lullabellz.com!

From the moment I reached out with a question on lullabellz.com, Faheen's assistance was nothing short of exceptional. Not only was she incredibly prompt in her response, but her willingness to help and politeness truly stood out. Faheen's dedication to addressing my query made me feel valued as a customer, and I have full confidence that she will continue to be my reliable point of contact for any future orders or inquiries. Thank you, Faheen, for your outstanding customer service!
M Maddy Gammage
52 days ago

Unforgettable Service by Faheen at Lullabellz.com

My review for Lullabellz.com wouldn't be complete without highlighting the exceptional service I received from Faheen. Their assistance was nothing short of amazing; their knowledge and quick response truly made my shopping experience a breeze. I am grateful for the ease and efficiency Faheen brought to my online purchase, leaving me incredibly satisfied. A heartfelt thank you for your outstanding support! 💗
C Customer
53 days ago

Unparalleled Support and Swift Resolution

When I encountered an issue with my order on lullabellz.com, Maisy's exceptional customer service truly stood out. Despite my package getting lost in transit, Maisy swiftly stepped in and within hours, a replacement was on its way to me. Her efficiency and dedication in resolving my problem left me in awe. The exceptional service I experienced truly sets lullabellz.com apart. Kudos to Maisy and the team for going above and beyond to ensure customer satisfaction.

Introduction

Lullabellz.com is a UK-based online store that focuses on providing the latest and on-trend hair extensions, wigs, and beauty products. The brand has been creating waves across the UK with its extensive range of high-quality hair products and accessories for women of all cultures and ages.

Pros

  • Wide variety of hair products
  • Excellent product quality
  • Easy to browse the site with user-friendly navigation
  • Free shipping on orders over ?35
  • Great customer service with friendly and helpful staff

Cons

  • High pricing compared to its competitors
  • No international shipping
  • No physical stores, so no real-life try-on for hair products

User Experience

The website is very user-friendly and easy to navigate. The home page presents a clean, simple layout with sliders showcasing the latest hair products and collections, simplified product categories and drop-down menus for easy navigation, and images that are well-lit and colorful. The website is mobile-friendly, making it easy to shop on-the-go.

Pricing and Value for Money

The prices at Lullabellz.com are generally higher compared to its competitors, but this is justified by the high quality of the products. The company offers free standard UK shipping for orders over ?35, and next-day delivery is also available. Lullabellz.com also gives the option to pay in installments through Klarna, which makes purchasing more manageable for those who cannot do a lump sum payment.

Alternatives

For those looking for alternative stores to shop hair products, there's Sally Beauty, Luxy Hair, Milani Hair, and Bellami Hair.

Customer Service

The customer service is top-notch at Lullabellz.com. The brand provides friendly and helpful customer support via email, phone or social media, and their staff is always willing to help with order inquiries, returns, and exchanges.

Product Quality and Selection

The product quality is exceptional. Lullabellz.com offers premium hair products and accessories that are made of high-quality materials. The selection features a wide array of hair extensions, wigs, and hair accessories, including clip-ins, wefts, ponytails, and braids. The brand also carries a range of beauty products for hair care, including shampoos, conditioners, and styling products.

Website Usability

The website is easy to use and navigate, with clear, uncomplicated graphics and a fully functional search bar. It is also mobile-friendly, which makes shopping on-the-go easy and convenient.

Returns and Exchanges

The company accepts returns and exchanges within 28 days of purchase, as long as the product is unused, and in the original packaging. However, the company doesn't offer international returns or exchanges, so this could pose a challenge for international customers.

Promotions and Discounts

Lullabellz.com frequently runs promotional offers and discounts, particularly during seasonal sales or holidays. Customers can save up to 50% on selected products, or use discount codes to save even more.

Reputation

Lullabellz.com has a great reputation for providing high-quality products and excellent customer service. The brand is very popular in the UK, and has become the go-to online store for women looking for premium hair products and accessories.

Payment Options

Lullabellz.com accepts various payment options, including Visa, Mastercard, PayPal, Apple Pay, and Klarna for installment payments.

Loyalty Programs

At the moment, Lullabellz.com doesn't have a loyalty program in place. However, the brand has a referral program that rewards customers with ?10 credit for every friend they refer to the website.

Customer Reviews

The customer reviews on Lullabellz.com are overwhelmingly positive, with most customers raving about the high-quality products and excellent customer service. Customers have expressed satisfaction and appreciation for the great product range, competitive prices, and fast shipping.

Community Involvement

Lullabellz.com doesn't have any active community involvement programs as of press time.

Shipping and Costs

Lullabellz.com ships to locations within the United Kingdom. Shipping costs are weight-based and start at ?1.99 for standard delivery, which takes 2-4 working days, and goes up to ?6.99 for next-day delivery. Shipping is free for orders over ?35.

Conclusion

Lullabellz.com is a top-quality store that offers premium hair products and accessories to women in the UK. While the prices may be higher than competitors, the high-quality products, great customer service, easy-to-use website, and convenient shipping options make shopping worthwhile. The website has been optimized for SEO and adheres to E-A-T guidelines, which makes it an authority in the hair extensions and beauty industry.