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Recommended by 7040+ verified customers on Trustpilot
Review Title: Rachel Customer Service Manager- brilliant service
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Review Description: Rachel, Customer Service Manager dealt with my query quickly and efficiently. Very happy with how easy it is to get in contact with the team. Thank you again Rachel! Merry Christmas and a happy New Year! X
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Reviewer Name: Leeza
Review Submission Date: 2022-12-22
Review Title: Great Customer service
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Review Description: I had paid for next day delivery but the courier was a day late, I let Claire in Customer Service know and she was so helpful and refunded my delivery charge straight away. Not only do LullaBellz have great products they have fantastic staff as well. Thank you Claire!
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Reviewer Name: Tiegan
Review Submission Date: 2022-12-22
Review Title: Had to message the customer service…
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Review Description: Had to message the customer service team due to my phone acting up and not allowing me to put next day delivery on my order. Spoke to a lovely lady named Claire who resolved my problem and upgraded my delivery to next day so I will receive my order before Christmas! Forever grateful. 10/10 customer service & such lovely people to speak to:)
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Reviewer Name: Emma Linge
Review Submission Date: 2022-12-21
Review Title: Carol was amazing
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Review Description: Carol from customer services via WhatsApp was amazing she assisted me with the issue I had and has gone above and beyond to resolve my problem If I could give more than a 5* rating I would have
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Reviewer Name: Pollyanna Plumstead
Review Submission Date: 2022-12-21
Review Title: Great products & lovely customer…
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Review Description: Great products & lovely customer service, from Carol & the team :) I’m really happy with my ‘back-combing’ brush (which I also use to slick my hair down) and the ‘Slick back down gel’ and ‘baby hair tidier’ stick too - they feel good on the hair (not too sticky or wet looking) and smell lovely! I’m a big fan of the coconut scent :) Thank you LullaBellz!
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Reviewer Name: S.W
Review Submission Date: 2022-12-21
Review Title: A little glitch at first was sorted out…
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Review Description: A little glitch at first was sorted out straight away and very professionally. I was very impressed and I’m happy to recommend Lullabellz. Thank you especially to Claire.
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Reviewer Name: charly xx
Review Submission Date: 2022-12-20
Review Title: I today ordered some hair from…
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Review Description: I today ordered some hair from Lullabellz but the delivery option I chose wasn’t available, I was able to change my delivery after my payment with the help from Amy C she quickly changed my delivery and has been so helpful! Thank you so much Amy C for your amazing customer service x
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Reviewer Name: Sabrine
Review Submission Date: 2022-12-20
Review Title: I am From Germany so i think the…
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Review Description: I am From Germany so i think the Transport costs are a Little Bit to expencive, but it is the second Time i order from Lullabellz! I love my Ponytail and i use it everyday! So i ordered two more ponytails from Lullabellz! I love it!
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Reviewer Name: Shelby Fitzpatrick
Review Submission Date: 2022-12-20
Review Title: I had to contact customer service today…
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Review Description: I had to contact customer service today as I couldn’t locate my tracking info, this was such an easy experience as they have a handle WhatsApp button which opens a message straight up! The lovely Daryn assisted me with my tracking number super fast!! Thank you so much
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Reviewer Name: Angela Keenan
Review Submission Date: 2022-12-19
Review Title: Excellent customer service
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Review Description: Arrived quicker than I expected, unfortunately colour looks slightly darker than the sample I had bought I think as much more hair if that makes sense.Excellent customer service really prompt, I’m just waiting for Royal Mail! To deliver the hair back to lullabellz so I can get my refund and re purchase correct colour So far excellent experience with them