Users Voice for Lumen

3% users rated Terrible
1% users rated Poor
0% users rated Average
8% users rated Very Good
89% users rated Excellent
Pie Chart Review Representation for Lumen
Lumen Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 May 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.9 3.7 3.8 1 1.4 5
Oct 2022 4.7 2.5 3.7 1 1 1
Nov 2022 4.8 3 5 1 5 5
Dec 2022 5 5 5 5 2.2 5
Mar 2023 4.5 5 2.7 1 5 2
Line Chart for Rating of peer stores

lumen.me

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Detailed Lumen Review by

Introduction

Lumen.me is an online store that specializes in offering a wide range of high-quality lighting options that can help brighten up any space. From contemporary to traditional designs, the platform has an extensive collection of lighting fixtures that can cater to the needs of various users. Lumen.me has positioned itself as a market leader by partnering with various high-end brands and offering their products at customer-friendly prices.

Pros and Cons

Pros:
  • Offers a wide range of high-quality lighting fixtures
  • Partnered with top brands to provide a diverse collection
  • Competitive pricing
  • User-friendly platform
  • Excellent customer service
  • Free shipping on orders above $75
Cons:
  • Limited selection for outdoor lighting
  • No physical store locations, so customers cannot see or try the products in person

User Experience

Lumen.me provides a seamless user experience that allows customers to quickly and easily navigate to the required sections of the website. Products are neatly categorized, making it easy for customers to find what they're looking for quickly. The website is also responsive, ensuring that customers can browse their lighting options from various devices.

Pricing and Value for Money

Lumen.me provides highly competitive prices for its products, making it an attractive option for budget-conscious shoppers. Their products are of high quality, and their prices are some of the best in the market. Additionally, the platform offers free shipping for orders above $75, making it even more value for money.

Alternatives

Some of the alternatives to Lumen.me include:
  • LightInTheBox
  • 1StopLighting
  • Lumens Light + Living
  • Overstock

Customer Service

Lumen.me offers excellent customer service, with a team of dedicated professionals available to assist customers with any queries or issues. The customer service team is knowledgeable, friendly and responds promptly to customer queries. They provide both phone and email support.

Product Quality and Selection

Lumen.me offers a wide selection of high-quality lighting products from various brands. The products are well curated, ensuring that the platform provides only the best and most stylish lighting fixtures for its customers. The products are also durable and long-lasting, ensuring that customers get the best value for their money.

Website Usability

Lumen.me's website is easy to use and navigate, with a sleek and modern design that provides an excellent user experience. The website is well organized, making it easy to find products, compare prices, and make purchases. The website is also optimized for speed, ensuring that customers have a seamless experience.

Returns and Exchanges

Lumen.me allows customers to return or exchange products within 14 days of delivery. The product must be in good condition, with all the original packaging and accessories included. Customers are responsible for the return shipping costs unless the reason for the return is due to a defect or a mistake on the part of Lumen.me.

Promotions and Discounts

Lumen.me regularly offers promotions and discounts on its products, providing customers with a chance to save money on their lighting fixtures. Customers are encouraged to subscribe to their newsletter to receive exclusive offers and discount codes.

Reputation

Lumen.me has a good reputation within the lighting industry, with many customers praising their quality products, excellent customer service, and their budget-friendly prices.

Payment Options

Lumen.me accepts various payment options, including major credit/debit cards, PayPal, and Google Pay, making it easy for customers to make payments using their preferred method.

Loyalty Programs

Currently, Lumen.me does not have any loyalty programs in place. However, customers can benefit from their promotions and discounts, providing them with a chance to save money on their lighting fixtures.

Customer Reviews

Lumen.me has many positive customer reviews, with many praising their high-quality products, excellent customer service, and budget-friendly prices. Customers also appreciate the free shipping option for orders over $75.

Community Involvement

Lumen.me is involved in various community initiatives, including supporting various social causes and partnering with local charities, thereby giving back to the community.

Shipping and Costs

Lumen.me provides free shipping on orders above $75. Otherwise, shipping costs start at $9.99. Shipping times vary depending on the product's availability, with most products shipped within 2-3 business days. Customer orders are tracked, and customers are provided with a tracking number to keep an eye on their order's status. In conclusion, Lumen.me is an excellent platform for customers looking to purchase high-quality lighting fixtures at a budget-friendly price. With its vast selection of products, excellent customer service, and free shipping option, it's worth checking out for anyone looking to illuminate their home or workspace.

Lumen Recent User Reviews

User Rating

5 stars

84

4 stars

15

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Reviewer Name: David Rubio

Review Submission Date: 2022-12-23

Review Title: Tracking the data.
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Review Description: Love how well it provides results and what should be worked on. Meals could use a better planner that wasn't vegan. If it was done by AI then they need to relearn how to suggest foods.

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Reviewer Name: Darren L

Review Submission Date: 2022-12-22

Review Title: So far I like it a lot
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Review Description: So far I like it a lot. The instant feedback the daily dietary macros and food suggestions. I have a lot to learn on what to eat and what not to. But overall good experience.

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Reviewer Name: Susan Wassell

Review Submission Date: 2022-12-20

Review Title: Fantastic journey …
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Review Description: The Lumen has been an interesting journey.I am 65 and very active. I knew I was under eating, the lumen identified which macro. I now have more energy at workout as now fuelling better. My weight loss is slight but by body composition as seen the most change. Smaller dress size, more muscle definition. I now understand what my body likes and dislikes. I fantastic experience so far. Don’t let age stop you as it works

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Reviewer Name: Jennifer Raasch

Review Submission Date: 2022-12-19

Review Title: Grateful user
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Review Description: I was at my wit’s end trying to navigate weight gain and slowed metabolism in my 40’s. It’s only been a few weeks but lumen has helped me feel more in control of fueling my body. Im so grateful for the insights and encouragement.

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Reviewer Name: Jeanna

Review Submission Date: 2022-12-17

Review Title: Tiny device = big insights.
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Review Description: The insights based on this tiny scientific device have actually gotten through to me where a college-level nutrition class didn't. Seeing the positive results of some morning exercise or the effect of a high carb lunch informs my future decisions right away. It might be gaming the system, but apparently that's what it took to shift the way I think about body maintenance.

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Reviewer Name: Jenifer Ohiomoba

Review Submission Date: 2022-12-17

Review Title: 2 Weeks In
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Review Description: So far, I love Lumen! I’ve only had it a few weeks, so taking measurements and remembering to record my food sometimes is an after thought. But I am trying to stay within my daily nutrition recommendation!

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Reviewer Name: Laura Wanderling

Review Submission Date: 2022-12-16

Review Title: Top notch service…
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Review Description: The support is top notch and the team at Lumen respond quickly to any questions I have. Lumen is a strong motivational tool helping me to understand how my body works and to feed it accordingly.

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Reviewer Name: Gl

Review Submission Date: 2022-12-16

Review Title: I’m only a few weeks in but it’s been…
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Review Description: I’m only a few weeks in but it’s been great! Nutrition has become so confusing- do eat carbs, don’t eat carbs, eat before you workout. Don’t eat before you work out. I was so confused. Lumen don’t mean it depends. My macros change daily and I never feel deprived. And by taking a breath before my work out, I know when I should or shouldn’t eat. A helpful tool. Down an inch in the waist so far, in the last couple of weeks. Hoping the insight gathered through Lumen will finally get me to my goal.

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Reviewer Name: Juan Carlos

Review Submission Date: 2022-12-16

Review Title: I am still in the learning process
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Review Description: I am still in the learning process, it seems a device that can give you insights on when to act (exercising or eat ) depending on the pH of your breath, this could help to improve you health by eating the right thing and dining exercise when is most needed to reach your goals

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Reviewer Name: SHELLY SCHILSON

Review Submission Date: 2022-12-15

Review Title: The Lumen has given me insight and…
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Review Description: The Lumen has given me insight and knowledge on how my body is reacting to food, sleep and stress that I was not aware of before. It has helped me make the necessary adjustments to get back on track with my health goals.