Users Voice for Lushdecor

36% users rated Terrible
11% users rated Poor
4% users rated Average
6% users rated Very Good
43% users rated Excellent
Pie Chart Review Representation for Lushdecor
Lushdecor Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 12 Dec 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.3 1.4 1.8 2.4 4.5 4.4
Oct 2022 5 1 2.8 2.6 4 4.4
Mar 2023 2.5 5 2 4 4.2 2.7
Line Chart for Rating of peer stores

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Detailed Lushdecor Review by

Introduction

Lushdecor.com is an online store that specializes in home decor products such as curtains, bedding, and furniture. The company was founded in 2016 and has since grown to become a reputable source for quality home decor products.

Pros and Cons

Pros: Lushdecor.com offers a wide range of affordable and high-quality home decor products. They have a user-friendly website that makes it easy to find products and place orders. The company offers free shipping on all orders over $50. Cons: Some customers have complained about the shipping times and the quality of some of the products. Lushdecor.com has limited product selection for some categories.

User Experience

Lushdecor.com's website is easy to navigate, with a search bar to help customers find what they need quickly. The website is well organized, and the checkout process is straightforward. The website also features a blog, which offers helpful tips and inspiration for decorating.

Pricing and Value for Money

Lushdecor.com offers competitive pricing for their home decor products, and the quality is generally good. Customers can find many affordable options for their home decor needs. Overall, customers can get good value for their money when shopping with Lushdecor.com.

Alternatives

Alternative online stores for home decor products include Wayfair, Overstock, and Bed Bath & Beyond. These stores offer a wide range of products and competitive pricing.

Customer Service

Lushdecor.com has a responsive customer service team that can be contacted by email or phone. They are quick to resolve any issues or concerns that customers may have. Customer service representatives are knowledgeable and friendly.

Product Quality and Selection

Lushdecor.com offers a decent selection of home decor products of good quality. Their products are well-crafted and durable. Some product categories have limited options, but overall, Lushdecor.com offers a good selection of products.

Website Usability

Lushdecor.com's website is user-friendly and easy to navigate. The search bar is useful in finding products, and the website is well-organized. The website has a clean and modern design, making it attractive to customers.

Returns and Exchanges

Lushdecor.com accepts returns within 30 days of purchase. Customers can either exchange the product or receive a refund. The company covers shipping costs for defective products.

Promotions and Discounts

Lushdecor.com offers promotions and discounts throughout the year. Customers can sign up for the company's newsletter to be notified of these deals.

Reputation

Lushdecor.com has a good reputation for quality products and excellent customer service. Customers trust the company, and their reviews reflect their satisfaction with the products and services offered.

Payment Options

Lushdecor.com accepts major credit cards and PayPal for payment. The website's checkout process is secure, and customers can be confident that their information is protected.

Loyalty Programs

Lushdecor.com does not offer a loyalty program at this time. However, customers can sign up for the newsletter to receive updates on promotions and discounts.

Customer Reviews

Customers generally have positive reviews of Lushdecor.com's products and services. They appreciate the quality of the products and the company's excellent customer service.

Community Involvement

Lushdecor.com is not heavily involved in community programs or initiatives, but they do support local charities and organizations.

Shipping and Costs

Lushdecor.com offers free shipping for all orders over $50. For orders under $50, shipping costs vary depending on the size and weight of the package. Shipping times may vary, but most orders arrive within 5-7 business days.

Lushdecor Recent User Reviews

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Reviewer Name: Braden Anderson

Review Submission Date: 2022-06-10

Review Title: Quality Control Issues
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Review Description: Ordered two 95" curtain sets from Overstock. One set was as expected, but the other was only 86" long despite the packaging and labels stating 95". I was sent a replacement set and for that set the outer packaging showed 95" but the actual curtains were 84" (along with the 84" labels this time).

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Reviewer Name: Cathy

Review Submission Date: 2022-05-03

Review Title: Happiness is My New Harbor Life Quilt Set
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Review Description: I purchased the Harbor Life, Blue/Taupe 7 piece quilt set. I had read other's reviews about buying a King for a Queen so it's not necessary to have a dust ruffle, so I did that, and the reviews were spot on! This quilt is beautiful; of good quality, and the perfect weight for our guest room. The pillow shams, and decorator pillows polish off the entire look I was going for. A real positive is that the whole set matches my existing wall paint colors perfectly. I couldn't be more pleased!

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Reviewer Name: Allisa Adams

Review Submission Date: 2022-03-11

Review Title: Excitement ended quickly.
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Review Description: I was so excited to find bedding with birds on it. My excitement ended quickly while making up the bed and noticed immediately an area the size of two large hands that wasnt quilted. Other than that area, the 3 quilts i purchased are nice.

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Reviewer Name: Brenda Baker

Review Submission Date: 2022-01-22

Review Title: I just love Lush Decor products…
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Review Description: I just love Lush Decor products Everything is so beautiful farmhouse rustic gorgeous.Lush decor is my go to store.

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Reviewer Name: Christi

Review Submission Date: 2021-12-28

Review Title: Great customer service
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Review Description: Great customer service! They stayed in touch with me and monitored my ordered closely as Christmas was nearing. I was so nervous that my order would not arrive in time for my son to open on Christmas morning and they assured me that they would overnight it and it would arrive in time. They kept their word and it arrived just in time on Christmas Eve and I was so relieved. Now...that's GREAT Customer Service! I had a very happy kid!

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Reviewer Name: Chris

Review Submission Date: 2021-05-10

Review Title: If there was a 0 star that's what this…
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Review Description: If there was a 0 star that's what this criminal company deserves! Read through all of these reviews and pay close attention to their response, they have an excuse for everything!!! What it comes down to it, they don't care about you as a customer, their sucky/cheap/incorrectly advertised products and they WILL NOT do a damn thing to FIX THEIR PROBLEMS!!!! If you see a product by LushDecor, keep scrolling and shop elsewhere, you'll save yourself a lot of wasted time dealing with these criminals and you'll get a much better product!

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Reviewer Name: Carol Rousseau

Review Submission Date: 2021-03-31

Review Title: Will never order from this company…
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Review Description: Will never order from this company again. Waited 2 months to receive a quilt. Awful, cheap fabric...they’re charging $39 for a return. Shop somewhere else.

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Reviewer Name: Sharyn Blair

Review Submission Date: 2021-01-28

Review Title: French Country.....tailored bedspread…
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Review Description: I recently purchased the French country bedspread… I love it because the foot end of the bedspread is tailored straight down.... I wish the shams did not have the ruffled edge… It would be more in keeping with the tailored look of the bedspread… Other than that, I love it and the weight is perfect

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Reviewer Name: April Kepner

Review Submission Date: 2021-01-15

Review Title: I purchased 6 panels of the chenelle…
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Review Description: I purchased 6 panels of the chenelle chevron curtains. All 6 were a different length. They were suposed to be 84" and mine ranged for 82" to 87". Reached out to custoner service where they told me there was nothing they can do. I now see the curtains are a problem. Im stuck with 6 panels of curtains that cost well over $200. Will not buy from this company anymore. I didnt even want my money back just the sz curtains that i ordered.

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Reviewer Name: Chris Woods

Review Submission Date: 2020-12-27

Review Title: Love the quality of my shower curtain
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Review Description: Love the quality of my shower curtain. Fast delivery. 5 stars all the way.