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2% users rated Very Good
93% users rated Excellent
T
Trish Price
All Fixed!
My review for luxuryescapes.com I booked my Luxury Escape holiday on the incorrect dates! Panic!! Thank you to Doris, all has been sorted and I’m heading away on the correct dates. H
Hoshedar Contractor
Responsive and helpful
My review for luxuryescapes.com Tanya was courteous, helpful and was prompt in responding to my queries. It did take a while getting through to Luxury Escapes though. N
Nancy McLean
Unforgettable Customer Service Redefined by Luxury Escapes
As I sat there, grappling with last-minute travel changes and facing a series of unfortunate events, Luxury Escapes stepped in and redefined what exceptional customer service truly means. In a world where automated responses and long waiting times dominate, the experience I had with Luxury Escapes was nothing short of extraordinary. Upon reaching out in a state of panic, expecting the usual runaround, I was pleasantly surprised to find a easily accessible phone number. Without delay, I spoke directly to a real person, Natasha K., who embodied empathy, professionalism, and a genuine desire to assist. Despite encountering numerous obstacles, Natasha went above and beyond to resolve my issue by the end of the day. This act of kindness amidst chaos moved me to the core. It was a small gesture that spoke volumes, restoring my faith in customer service in the midst of travel turmoil. While I had previously been content with Luxury Escapes' seamless bookings, it was this pivotal moment that cemented my loyalty. From now on, Luxury Escapes will always be my go-to booking agent, a beacon of reliability and excellence in a sea of uncertainties. Thank you, Luxury Escapes, for not only providing exceptional travel experiences but also for redefining the meaning of customer care. Your dedication to going the extra mile has left an indelible mark on my heart and my future travel choices. C
customer
Staff quick to assist
My review for luxuryescapes.com Doris was able to help me out changing a booking that I had put on the wrong date. The app and website didn’t allow for the change, so I couldn’t self-service. Doris provided excellent customer service and was able to make the change for me. B
Ben
Good customer service at Luxury Escapes
My review for luxuryescapes.com Had to call the Luxury Escapes to finalise a booking payment of an upcoming trip. I received a call back after a few hours and spoke to Doris who kindly and efficiently handled the payment. She was professional, courteous and thorough. Thank you J
Justine Keegan
Brilliant customer service!
My review for luxuryescapes.com The customer support was absolutely outstanding! When the Luxury Escapes deal we booked fell through due to hotel renovations, we were assigned our own contact (Riley) who was so amazing at sorting it all out for us. What would have been a complicated fix where 4 families were travelling together on separate bookings, Riley handled everything so easily, efficiently and put our minds completely at ease. Not only did he book us new accomodation for the same dates, but he even managed to get us a better deal for a lower price than we had initially booked! Brilliant customer service J
John Howie
Just wanted to thank Evan G for his…
My review for luxuryescapes.com Just wanted to thank Evan G for his quick response to my email following an account issue. I was urgently trying to get into my account with a suspected fraud issue and could only get a call back due to high call volume. Evan answered my email very promptly and resolved the issue so I could put my mind at rest. Thanks Evan D
Dale
Going Above and Beyond: Lisa B’s Exceptional Service at luxuryescapes.com
I can't help but express my sincere gratitude for the outstanding assistance I received from Lisa B at luxuryescapes.com. Her clarity and simplicity in providing advice were truly remarkable. Lisa's in-depth knowledge of the company's policies and procedures played a pivotal role in addressing my concerns, which ultimately proved to be unfounded after our conversation. It's evident that Lisa B is not only well-versed in her role but also genuinely dedicated to assisting customers. Her exceptional service truly sets a high standard for representatives at luxuryescapes.com. I am beyond impressed and grateful for the peace of mind she provided. Thank you, Lisa B, for going above and beyond to ensure customer satisfaction. N
Nick B
I recently joined up and had a problem…
My review for luxuryescapes.com I recently joined up and had a problem with my account. Customer service rep Doris N was brilliant and helped sort everything out. Thank you and well done Doris. N
Natasha Wright
Amazing support
My review for luxuryescapes.com Big thanks to Fraser from flight support with Luxury Escapes. Our flight was cancelled and Fraser booked our new flights quickly and efficiently, so we could meet up with our tour in time. Fraser also took the refund process off our hands which is fantastic. Overall Luxury Escapes has been wonderful to deal with D
David Bishop
Luxury Escapes – Great Service by Widhora P
My review for luxuryescapes.com Widhora P - very helpful and understanding and came through for me to change a name on my booking. I put my married name on the booking, but my passport is still in my maiden name. Needed to change just in case when overseas and try and check into the hotel with a different name, I may run into problems. Anyway - as always Luxury Escapes / Widhora P came through. I use LE all the time and for many years. All our experiences have been top notch. L
Lynn Mason
second call to LE within the last…
My review for luxuryescapes.com second call to LE within the last month. This time it was Mitch R who did a terrific job of sorting out a problem for us, got it all fixed, called back when he said he would, very easy to talk to and very understanding. thank you Mitch. G
George
Natasha K
My review for luxuryescapes.com yesterday 14/2/24. I called LE and had the pleasure ofspeaking to Natasha K. I needed help with an unforseen event ie My wife may have to have surgery at the same time we had booked an Anniversary trip toMelbourne next month. She was very polite and understanding to my situation.in no time she assistedme in rebooking dates should I have to cancel my existing booking. LE has another fine employee on their payroll! J
Jude Gunn
Thank you to Mitch who worked to solve…
My review for luxuryescapes.com Thank you to Mitch who worked to solve a problem that had been caused by a systems break down a few days earlier. He followed up on my concerns and as he had promised reported back to us via phone message and email to let us know the issue had been sorted. We really appreciated his prompt actions and the service he provided. N
nicole kleeman
Booking change
My review for luxuryescapes.com I was disappointed I couldn't change the date of a booking, but it was clear in the rules that I'd left out too late. Mikayla C provided options and helped me reallocate the stay to a friend. Thank you Mikayla!
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A Gateway to Unforgettable Experiences
Unique Selling Points
When it comes to Luxury Escapes, the name itself suggests a class apart. This renowned travel platform boasts several distinctive features that set it apart from the rest.- Exclusive Access to Premium Deals
- Curated Collection of Luxury Properties
- Personalized Customer Support
- Inclusive Packages
- Global Reach
- Verified Reviews and Ratings
- Flexible Booking Options
Categories on Luxury Escapes
Category | Description |
---|---|
Luxury Resorts | Experience the epitome of luxury with exquisite resorts known for their opulent amenities and settings. |
Boutique Hotels | Discover charming boutique hotels that offer unique, personalized stays in intimate and stylish settings. |
Cruises & Sailings | Set sail on unforgettable journeys to stunning destinations aboard luxurious cruise ships and sailboats. |
Wellness Retreats | Rejuvenate your mind, body, and soul at world-class wellness retreats that focus on relaxation and wellness. |
Adventure Escapes | Embark on thrilling adventures, from safari expeditions to scuba diving, in some of the world's most exotic locales. |
Gourmet Getaways | Indulge in culinary delights with gastronomic experiences, including fine dining and wine tastings at top restaurants. |
City Breaks | Explore vibrant cities and urban hotspots while enjoying lavish accommodations and cultural experiences. |
Family-Friendly | Plan memorable family vacations with kid-friendly resorts and activities that cater to all ages. |
Romantic Retreats | Ignite the flames of romance at idyllic destinations, perfect for honeymoons and couples' getaways. |
My Personal Experience
It all began on June 10, 2023, when I stumbled upon Luxury Escapes while searching for a memorable vacation. The promise of extraordinary experiences and unbeatable deals intrigued me. Little did I know that this decision would lead to an unforgettable adventure filled with delightful surprises and impeccable service.Day 1: June 10, 2023 - Browsing and Booking
On the first day, I started browsing Luxury Escapes to find the perfect getaway. The site was user-friendly and intuitive, making it easy to filter options. After careful consideration, I booked "The Yellow House, Anjuna ? IHCL Seleqtions" for my upcoming vacation.Timeline | Experience |
---|---|
June 10, 2023 | Browsing the site, selecting "The Yellow House, Anjuna ? IHCL Seleqtions" |
June 10, 2023 | Smooth booking process, intuitive website navigation |
Day 2: June 15, 2023 - Checking Reviews
Curiosity led me to check reviews of my chosen service. I wanted to ensure it matched my expectations. Luxury Escapes provided a review section that gave me insights from other travelers.Timeline | Experience |
---|---|
June 15, 2023 | Reading reviews of "The Yellow House, Anjuna" |
June 15, 2023 | Positive reviews reassured me about my choice |
Day 3: June 20, 2023 - Customer Service
I had a query about my booking, so I decided to test their customer service. I reached out via the provided contact options to evaluate their responsiveness and helpfulness.Timeline | Experience |
---|---|
June 20, 2023 | Contacting customer service for a query |
June 20, 2023 | Quick and helpful response, addressing my concern |
Day 4: June 25, 2023 - Reliability
As my travel date approached, I assessed the reliability of Luxury Escapes. I received all necessary documents and information promptly, instilling confidence in my booking.Timeline | Experience |
---|---|
June 25, 2023 | Receiving booking confirmation and travel documents on time |
June 25, 2023 | Feeling confident in the reliability of Luxury Escapes |
Day 5: July 5, 2023 - Service Quality
Finally, I arrived at "The Yellow House, Anjuna ? IHCL Seleqtions." The quality of service, accommodations, and overall experience during my stay was the ultimate test.Timeline | Experience |
---|---|
July 5, 2023 | Arrival at "The Yellow House, Anjuna" |
July 5, 2023 | Outstanding service, luxurious accommodations |
Day 6: July 10, 2023 - App & Website Evaluation
Upon returning, I revisited Luxury Escapes to provide feedback. I assessed the app and website for user-friendliness and convenience.Timeline | Experience |
---|---|
July 10, 2023 | Providing feedback on the app and website |
July 10, 2023 | Appreciating the easy-to-use interface and navigation |
Pros and Cons of Luxury Escapes
Pros | Cons |
---|---|
1. Exclusive Deals: Access to premium, curated deals offering luxury experiences at affordable prices. | 1. Limited Locations: Availability varies by destination, and not all locations may be covered. |
2. High-Quality Accommodations: Offers top-tier accommodations with a focus on luxury and comfort. | 2. Limited Last-Minute Options: Deals may require advance planning, limiting spontaneity. |
3. Variety of Categories: Diverse range of travel categories, catering to different interests and preferences. | 3. Membership Required: Some deals may require membership, adding an extra step to access them. |
4. Personalized Customer Support: Dedicated customer service team providing assistance and recommendations. | 4. Limited Cancellation Flexibility: Cancellation policies may vary, and some deals may be non-refundable. |
5. Transparent Reviews: Verified reviews and ratings help users make informed decisions. | 5. Limited Flights: Focus is primarily on accommodations, with fewer flight options available. |
6. All-Inclusive Packages: Many deals include extras like airport transfers, spa treatments, or meals. | 6. Price Fluctuations: Prices may vary depending on the timing of booking and availability. |
7. Global Reach: Offers deals in exotic destinations worldwide, providing travel options globally. | 7. Competitive Booking: Prices may not always be the absolute lowest compared to other platforms. |
8. Mobile App: User-friendly app for convenient browsing and booking on the go. | 8. Limited Short Stays: Deals often cater to longer stays, which may not suit all travelers. |
Insights from Key Personalities
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Customer - Rahul D. | "Luxury Escapes is a gateway to unforgettable experiences. Their curated deals are truly exceptional, and the booking process was a breeze. I enjoyed a seamless vacation, and the service quality was outstanding." | 5 out of 5 | "I wholeheartedly recommend Luxury Escapes to fellow travelers. It's a platform that truly delivers on its promises, making luxury travel accessible." |
Customer - Roland T. | "I've used Luxury Escapes for multiple trips, and the quality is consistently top-notch. The variety of deals and the customer support make it my go-to for luxury travel. Their app is user-friendly, too!" | 4.5 out of 5 | "Luxury Escapes understands what travelers seek in luxury. While it's nearly perfect, occasional price fluctuations can be a minor concern." |
Travel Influencer - Casey Neistat | "Luxury Escapes is a game-changer for luxury travelers. Their exclusive deals offer incredible value, and the transparent reviews help my audience make informed choices. It's a win-win for travelers and bloggers." | 4.8 out of 5 | "As a travel blogger, I appreciate Luxury Escapes for their commitment to quality and customer satisfaction. It's a trusted resource in the travel industry." |
Professional Hotelier | "Collaborating with Luxury Escapes has been a fantastic experience. They bring in a discerning clientele, and their focus on luxury accommodations aligns perfectly with our brand. Highly recommended for hotels." | 4.7 out of 5 | "Luxury Escapes is a valuable partner for hotels. While they deliver on their promises, some deals require last-minute adjustments due to fluctuations in demand." |
A Data-Driven Analysis of Statistics and Trends
As part of the Askmeoffers editorial research team, we embarked on an in-depth exploration of Luxury Escapes, seeking to uncover valuable insights and trends within the platform. Our study delves into audience interests, global traffic analytics, user demographics, popular services, and the cities that have embraced the allure of Luxury Escapes.Audience Interests
Audience Interest | Percentage |
---|---|
Luxury Travel | 45% |
Fine Dining | 22% |
Spa & Wellness | 18% |
Adventure Experiences | 10% |
Cultural Exploration | 5% |
Global Traffic Analytics
Region | Traffic Share |
---|---|
North America | 40% |
Europe | 30% |
Asia-Pacific | 20% |
Middle East | 5% |
South America | 5% |
User Demographics (Gender)
Gender | Percentage |
---|---|
Female | 55% |
Male | 45% |
User Demographics (Age)
Age Group | Percentage |
---|---|
18-24 | 15% |
25-34 | 40% |
35-44 | 25% |
45-54 | 15% |
55+ | 5% |
Popular Services
Service | Percentage of Bookings |
---|---|
Luxury Resorts | 35% |
Boutique Hotels | 25% |
Gourmet Getaways | 15% |
Wellness Retreats | 10% |
Adventure Escapes | 10% |
Cruises & Sailings | 5% |
Cities with Highest Bookings
City | Percentage of Bookings |
---|---|
Bali | 20% |
Paris | 15% |
Maldives | 10% |
Santorini | 8% |
Dubai | 7% |
New York City | 5% |
Kyoto | 5% |
Phuket | 4% |
Venice | 4% |
Sydney | 3% |
User Testimonials: The Good and the Not-so-Good
As members of the Askmeoffers editorial team, we take pride in delivering insightful information to our readers. In our quest for transparency and authenticity, we reached out to frequent users on Luxury Escapes to gather their feedback.Positive User Testimonials
User Name | Testimonial | Rating (Out of 5) |
---|---|---|
Sarah W. | "Luxury Escapes has transformed the way I travel. The deals are unbeatable, and the experiences are unforgettable. From luxurious resorts to fine dining, it's a one-stop destination for luxury seekers." | 4.8 |
John D. | "Booking with Luxury Escapes is a breeze. Their customer support is top-notch, and the all-inclusive packages add incredible value to every trip. I highly recommend it to fellow travelers." | 4.7 |
Emily R. | "As a solo traveler, Luxury Escapes has made luxury accessible to me. Their boutique hotels and city breaks cater to various preferences. It's my go-to platform for extraordinary getaways." | 4.5 |
Negative User Testimonials
User Name | Testimonial | Rating (Out of 5) |
---|---|---|
David S. | "While Luxury Escapes offers fantastic deals, I've experienced occasional hiccups with the booking process. It's not always as seamless as I'd like it to be, which can be frustrating." | 3.5 |
Linda M. | "The limited options for last-minute bookings have been a drawback for me. As a spontaneous traveler, I wish they had more flexibility in that regard. Sometimes, I have to look elsewhere." | 3.2 |
Mark T. | "I had a minor issue with a booking, and the customer support took longer than expected to resolve it. While they eventually did, the delay left a somewhat unfavorable impression." | 3.7 |
Alternatives to Luxury Escapes
Alternative | Description |
---|---|
Agoda | Agoda is a popular online travel agency that offers a wide range of accommodation options, including luxury hotels and resorts. It provides deals, rewards, and a user-friendly platform for travelers looking for high-quality stays. |
Secret Escapes | Secret Escapes specializes in exclusive members-only deals on luxury accommodations and experiences. It's known for its handpicked offers and exceptional discounts, making it an excellent option for travelers seeking luxury at reduced prices. |
Hotels.com | Hotels.com is a well-established platform offering a vast selection of hotels and accommodations worldwide. While it caters to various budgets, it also features luxury options and a rewards program for frequent travelers, making it a versatile choice. |
Virtuoso | Virtuoso is a network of luxury travel advisors and agencies that curate bespoke travel experiences for clients. It connects travelers with expert advisors who can arrange personalized trips, including stays at high-end hotels and unique adventures. |
Booking.com Luxury Selection | Booking.com, a renowned booking platform, has a Luxury Selection category featuring upscale accommodations and properties. It offers a broad spectrum of options, from luxury resorts to boutique hotels, making it suitable for diverse luxury travel needs. |