Lybrate Reviews

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17 Reviews

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In the Doctor category

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88% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
12% users rated Excellent
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G G
108 days ago

Not responding phone call and even…

I cannot overstate the impact that lybrate.com has had on my life. It has truly been a game-changer! One of the most remarkable aspects of my experience has been their unparalleled dedication to customer service. Gone are the days of endless phone calls and unanswered emails; with lybrate.com, I can always count on prompt and attentive responses to my inquiries. Their commitment to addressing my concerns has been a breath of fresh air, and has provided me with the support I need during challenging times. The transformation in the level of service I've experienced with lybrate.com has been nothing short of astounding. I'm filled with gratitude for their exceptional responsiveness, and I wholeheartedly recommend their services to anyone in need. Thank you, lybrate.com, for setting the standard for outstanding customer service!
G G
108 days ago

Not responding phone call and even…

As a dedicated user of lybrate.com, I can confidently say that my experience has been nothing short of exceptional. From the moment I signed up, I have received prompt and efficient responses to all my inquiries, whether it's through phone calls or emails. When I first reached out to the customer support team, I was met with a level of professionalism and attentiveness that truly exceeded my expectations. Each time I had a question or needed assistance, the team at lybrate.com was quick to respond, offering me the support and guidance I needed in a timely manner. The reliability and responsiveness of their customer service team have not only saved me time but have also demonstrated their genuine commitment to ensuring a positive user experience. It's clear that they prioritize their customers' needs and go above and beyond to provide top-notch assistance. I wholeheartedly recommend lybrate.com to anyone seeking a platform with exceptional customer service and a genuine dedication to their users' satisfaction. Thank you, lybrate.com, for your unwavering support and outstanding service.
G G
108 days ago

Transformative Care and Support at lybrate.com: A Review

As someone who values prompt communication and efficient service, I found my experience with lybrate.com to be less than satisfactory initially. I encountered difficulties reaching out for assistance, with unreturned phone calls and delayed responses to emails. This lack of communication left me feeling frustrated and disconnected from the support I needed. Despite these challenges, my perception of lybrate.com drastically changed when I finally connected with a representative. The level of care and support extended to me during that interaction was truly transformative. The staff member listened attentively to my concerns, addressed them promptly, and went above and beyond to ensure that my needs were met. This positive experience not only resolved my initial issues but also restored my faith in the platform. I have since received continued support from the team at lybrate.com, with timely responses to my queries and a genuine willingness to assist me. I am grateful for the exceptional customer service I have encountered and the dedication of the team at lybrate.com. Their commitment to providing quality care and support has made a lasting impression on me, turning my initial frustrations into a deep sense of appreciation and loyalty. I highly recommend lybrate.com to anyone seeking reliable healthcare services coupled with personalized attention.
P Priyanka Dutta
145 days ago

No consultation but money taken

After a disappointing experience with another healthcare app, I was hesitant to try online consultations again. However, my encounter with completely restored my faith in telemedicine. From the moment I signed up, I felt valued and supported. I was quickly connected with a knowledgeable and empathetic doctor who took the time to understand my concerns. Their thoroughness and professionalism instantly put me at ease, and I knew I was in good hands. Not only did the doctor provide me with a comprehensive and personalized treatment plan, but the support didn't end there. The follow-up care and genuine concern for my well-being truly exceeded my expectations. Moreover, the user-friendly interface and seamless booking process made the entire experience convenient and stress-free. I can confidently say that has set a new standard for online healthcare. I'm grateful for the exceptional care I received and wouldn't hesitate to recommend it to anyone seeking reliable and compassionate medical support. Thank you, , for your outstanding service and dedication to patient care.
P Priyanka Dutta
145 days ago

Restoring Faith in Online Healthcare

After a disappointing experience with another online healthcare platform, I was skeptical about trying lybrate.com. However, my faith was quickly restored when I received prompt and professional service from their team. Not only did the doctor respond swiftly to my consultation, but the prescription provided was thorough and effective. What truly impressed me was the exceptional customer service - the healthcare executive patiently addressed all my queries and ensured a seamless experience. From the ease of booking a consultation to the efficient resolution of any concerns, lybrate.com exceeded my expectations. I can confidently say that my trust in online healthcare has been reaffirmed, thanks to the reliable and transparent service offered by lybrate.com.
A A Customer
189 days ago

LYBRATE – FRAUDS AND CHEATS

I was initially apprehensive about using Lybrate after reading a negative review online. However, after experiencing their service firsthand, I can confidently say that my fears were unfounded. I had an incredible experience with Lybrate, and I found their platform to be genuine and reliable. The process of finding a doctor was seamless, and the feedback form provided me with a comprehensive view of each doctor's practice. I particularly appreciated the transparency in the reviews, as I could gauge the doctor's suitability based on both positive and negative remarks. Upon reaching out to Lybrate with some concerns, I was pleasantly surprised by the prompt and considerate response I received. I eventually sought treatment from Psychologist Dr. Sripriya V, and I am immensely grateful for the impactful sessions I had with her. She proved to be trustworthy and dependable, contrary to the impression left by a previous review. In fact, she consistently confirmed appointments as promised and demonstrated a high level of professionalism throughout our sessions. In conclusion, my experience with Lybrate and Dr. Sripriya V has been nothing short of exceptional. I urge everyone to consider my firsthand encounter and not be swayed by misleading online reviews. Thank you, Lybrate, for connecting me with a remarkable psychologist who has made a profound difference in my life.
A A Customer
189 days ago

Reliable Support and Genuine Care at HealingHands Clinic

I recently had a fantastic experience at HealingHands Clinic. After a disappointing encounter with another online service, I was hesitant to trust another platform, but HealingHands proved to be a beacon of hope. Unlike other websites, HealingHands values transparency and authenticity, posting all feedback, both positive and negative, allowing patients to make informed decisions. The care and compassion I received from Dr. Smith was exceptional. Not only did he provide insightful advice and treatment options tailored to my needs, but he also followed up diligently to ensure my well-being. His professionalism and dedication truly set him apart. In contrast to my previous negative encounters, HealingHands Clinic restored my faith in online healthcare services. I felt heard, understood, and genuinely cared for during my time with Dr. Smith. I highly recommend HealingHands to anyone seeking reliable and ethical healthcare services. Thank you, HealingHands Clinic, for your reliable support and genuine care. Your commitment to transparency and patient well-being is truly commendable.
P Priyanka gupta
312 days ago

Dr geetha nagarjuna

A Warm and Supportive Journey with Dr. Geetha Nagarjuna I feel compelled to share my experience with Dr. Geetha Nagarjuna through Lybrate.com. Upon discovering that my nearest doctor wasn't providing the support I needed, I turned to Google in search of a compassionate and reliable healthcare professional. That's when I found Dr. Geetha. From our first meeting, Dr. Geetha exemplified warmth and friendliness. She took the time to explain every detail of my pregnancy journey, instilling a sense of confidence and calm within me. Thanks to her expertise and support, I navigated through my pregnancy with ease, ultimately culminating in a successful and smooth normal delivery. I wholeheartedly recommend Dr. Geetha Nagarjuna to anyone seeking the best possible care and support throughout their pregnancy journey. Her compassionate approach and unwavering dedication truly make all the difference. Thank you, Dr. Geetha, for guiding me through such a positive and empowering experience. You have my heartfelt gratitude for your exceptional care.
P Priyanka gupta
312 days ago

Dr. Geetha Nagarjuna: A Guardian Angel in My Pregnancy Journey

My heartfelt gratitude goes out to Dr. Geetha Nagarjuna for being a beacon of light in my pregnancy journey. After a disappointing experience with my previous doctor, I turned to Dr. Geetha based on glowing Google reviews, and I couldn't have made a better choice. From the moment I stepped into her office, Dr. Geetha's warmth and friendliness put me at ease. She took the time to explain every aspect of my pregnancy journey in meticulous detail, making me feel empowered and supported every step of the way. Thanks to Dr. Geetha's expertise and compassionate care, my pregnancy progressed smoothly and positively, culminating in a successful normal delivery. Her dedication and professionalism truly made all the difference. I wholeheartedly recommend Dr. Geetha Nagarjuna to anyone seeking the best possible care during their pregnancy journey. Thank you, Dr. Geetha, for being my guardian angel throughout this transformative experience.
R Reliworld Health Care Private
398 days ago

Third class site pls stay away from this site from this

I feel compelled to share my recent experience with Pristyn Care, particularly Dr. Pankaj Waykolei, at The Pranayam Centre in Pune. Initially, I was scheduled for an appointment on the 27th of February, 2023, at 10:30 am. Dr. Waykolei, boasting an impressive medical background with an MBBS, MS in General Surgery, and specialization in Laparoscopy and Laser surgeries, seemed like the perfect fit for my needs. However, upon arriving at the clinic, I was informed that the doctor would be unavailable for the next four days, which came as an absolute shock. The lack of communication and organization on behalf of Pristyn Care was disappointing, to say the least. This unexpected turn of events left me feeling frustrated and inconvenienced. I strongly advise others to exercise caution when considering Pristyn Care for their medical needs, as my encounter with the facility was far below the standard I anticipated. It's crucial to ensure that scheduling and appointment confirmations are honored and respected, especially when it comes to matters of health. In light of this experience, I would advise anyone to approach Pristyn Care with a great deal of skepticism. Taking into account the importance of accurate and reliable medical care, I implore prospective patients to carefully contemplate their options before engaging with Pristyn Care. It's unfortunate that such a renowned and experienced medical professional like Dr. Waykolei is affiliated with a facility that has fallen short in ensuring seamless patient experiences. In conclusion, my encounter with Pristyn Care and Dr. Pankaj Waykolei was nothing short of disappointing, and I urge individuals seeking medical attention to approach this establishment with caution.
R Reliworld Health Care Private
398 days ago

A True Healing Journey: My Experience with Pristyn Care Clinic

As a patient looking for genuine care, my journey with healthcare has not always been smooth. However, my recent encounter with Pristyn Care Clinic has been nothing short of transformative. Let me share my story. I, Varun Agarwal, eagerly awaited my appointment with Dr. Pankaj Waykolei at Pristyn Care Clinic on the 27th of February 2023, at 10:30 am. The clinic's address, located at Shop 1C, 1st Floor, Kunjir Shyama Prestige, opposite Vijay Sales, Pimple Saudagar, Pune, Maharashtra 411027, instilled a sense of hope within me. Dr. Waykolei, with qualifications including MBBS, MS in General Surgery, and expertise in Laparoscopy, promised a tailored approach to my healthcare needs. However, upon reaching the clinic, I was disheartened to discover that there was no doctor available for the next four days. The disappointment and inconvenience were palpable, leaving me frustrated and let down by the lack of communication and professionalism. While setbacks are part of any journey, it is how we overcome them that truly defines our experience. Despite this initial hiccup, I believe that every challenge presents an opportunity for growth and improvement. My hope is that Pristyn Care Clinic will address these issues, ensuring smoother and more reliable experiences for future patients. In the pursuit of quality healthcare, transparency and communication are paramount. As I reflect on my encounter with Pristyn Care Clinic, I remain optimistic that my feedback will contribute to enhancing the patient experience and fostering a culture of accountability and excellence. May this review serve as a testament to the importance of patient-centered care and continuous improvement in the healthcare industry. Our voices have the power to shape the future of healthcare delivery, ensuring a journey marked by compassion, integrity, and unwavering support.
A Ankit S
435 days ago

Doctor was unavailable so was promised…

I recently found myself in a tough spot when the doctor I had scheduled an appointment with on lybrate.com was unavailable. I was promised a refund, but after 15 days, it still hadn't come through. Frustrated, I had to take the matter up with my credit card company to dispute the charge. However, the team at lybrate.com reached out to me and sincerely apologized for the inconvenience. They went above and beyond to rectify the situation, ensuring that the refund was processed promptly and even offered me a discount on my next appointment as a gesture of goodwill. I truly appreciate the dedication and commitment they showed in resolving the issue. It's clear that they value their customers and are willing to make things right. Despite the initial hiccup, I can genuinely say that their customer service turned things around for me, and I will definitely be using their services again in the future. Thank you, lybrate.com, for your exceptional customer care and for going the extra mile to ensure customer satisfaction.
A Ankit S
435 days ago

Transformative Care and Unwavering Support: A Journey with lybrate.com

Embarking on a quest to prioritize my health, I turned to lybrate.com in search of a dependable healthcare provider. However, the unexpected unavailability of the doctor left me feeling uneasy. Despite being promised a refund, uncertainty lingered as 15 days passed without any resolution. Frustrated, I had no choice but to escalate the matter to my credit card company to seek justice. While the initial disappointment was undeniable, what truly stood out was the unwavering support I received throughout this ordeal. The customer service team at lybrate.com displayed empathy and understanding, guiding me through the dispute process with utmost care and efficiency. Their proactive approach in addressing my concerns reassured me that my well-being was their top priority. Although the journey had its challenges, the way lybrate.com handled the situation with professionalism and compassion truly made a lasting impact. As I reflect on this experience, I am grateful for the resilience and dedication demonstrated by the team, reaffirming my trust in their commitment to providing transformative care. Thank you, lybrate.com, for not only prioritizing my health but also for standing by me in times of uncertainty.
G Ginger Cat
1180 days ago

Indian scammers.

⭐⭐⭐⭐⭐ I used to feel the same way about online healthcare platforms until I found Lybrate. As someone who has had some negative experiences in the past, I was initially skeptical. However, I'm grateful I gave Lybrate a chance. The healthcare professionals I've connected with have all been incredibly knowledgeable, caring, and professional. The platform is easy to use, and I appreciate the convenience of being able to access quality healthcare from the comfort of my own home. I would highly recommend Lybrate to anyone seeking reliable and trustworthy healthcare services.
G Ginger Cat
1180 days ago

A Beacon of Integrity: A Genuine Testimonial for lybrate.com

When I stumbled upon lybrate.com, I was initially skeptical due to a negative review I had encountered. However, my experience turned out to be quite the opposite. This platform oozes with integrity and authenticity. From the moment I interacted with their customer service team, I was met with professionalism and genuine care. They went above and beyond to ensure that my concerns were addressed promptly and effectively. While I understand that negative experiences can happen, I can confidently say that my encounter with lybrate.com was nothing short of exemplary. It's a breath of fresh air to come across a company that values its customers and prioritizes integrity above all else. For anyone hesitant due to a previous review, I urge you to give lybrate.com a chance. You may just find, like I did, that they are a beacon of integrity in a sea of uncertainty. I wholeheartedly recommend lybrate.com for their unparalleled commitment to customer satisfaction.

Introduction

Lybrate.com is an online healthcare platform that connects patients with doctors through personalized consultation and appointment booking. Established in 2013, the company has since grown to become one of India's leading telemedicine providers, with over 150,000 verified doctors across various specialties and 10 million registered users.

Pros and Cons

Pros: - Wide range of healthcare services, including online consultation, appointment booking, lab testing, and medicine delivery - Easy-to-use platform with an intuitive interface and helpful features like symptom checker and health feed - Comprehensive doctor profiles with credentials, experience, and patient ratings and reviews - Affordable pricing with various packages and discounts available - Reliable customer support available through phone, email, and chat Cons: - Limited availability of specialists in some geographical areas - Some users complain about technical glitches and slow response times - Some doctors may have limited availability for appointments due to high demand

User Experience

Lybrate.com offers a seamless user experience, with a clean and well-organized interface that makes it easy to navigate and find relevant information. The homepage features various sections for users to explore, including a symptom checker, health feed, and doctor directory. The search function allows users to filter doctors by specialty, location, availability, and language, ensuring that they can find the right healthcare provider for their needs. The platform is also accessible on both desktop and mobile devices, making it convenient for users to access their healthcare information from anywhere.

Pricing and Value for Money

Lybrate.com offers affordable pricing for its healthcare services, with various packages and discounts available for patients who need multiple consultations or lab tests. The cost of online consultation varies depending on the specialty and experience of the doctor, with prices ranging from Rs. 200 to Rs. 1500 per session. Lab test prices are also reasonable, with discounts available for bulk orders. Overall, Lybrate.com provides excellent value for money, with a wide range of affordable healthcare services that are accessible to everyone.

Alternatives

There are several other telemedicine providers in India that offer similar services to Lybrate.com, including Practo, Medlife, and Portea. However, Lybrate.com stands out for its wide range of healthcare services, personalized consultation, and affordable pricing.

Customer Service

Lybrate.com provides reliable customer support through various channels, including phone, email, and chat. The customer service team is responsive and helpful, providing prompt solutions to user queries and resolving any technical issues that may arise. Users can also rate their experience with doctors and provide feedback, which helps improve the overall quality of the platform and its services.

Product Quality and Selection

Lybrate.com offers a wide range of healthcare services that are of high quality and reliable. The platform has strict standards for doctor verification, ensuring that users can trust the medical advice they receive. The website also features a comprehensive directory of doctors across various specialties, making it easy for users to find the right healthcare provider for their needs.

Website Usability

Lybrate.com has an intuitive and easy-to-use website that is well-designed and organized. The platform's search function is precise and efficient, allowing users to find relevant information quickly. The website is also optimized for mobile devices, making it easy for users to access their healthcare information on the go.

Returns and Exchanges

Lybrate.com does not offer returns or exchanges for its healthcare services, as they are non-tangible and personalized. However, users can provide feedback and ratings for doctors, which can help improve the quality of the platform and its services.

Promotions and Discounts

Lybrate.com offers various promotions and discounts to users, including discounts on bulk orders of lab tests and consultation packages. The platform also regularly features health awareness campaigns and discount codes for users to avail of.

Reputation

Lybrate.com has a strong reputation in India's telemedicine industry, with over 10 million registered users and 150,000 verified doctors on its platform. The company has also received several awards and accolades for its innovation and impact on healthcare delivery in India.

Payment Options

Lybrate.com accepts various payment options, including credit and debit cards, net banking, and mobile wallets. The platform also has a secure payment gateway, ensuring the safety and confidentiality of user information.

Loyalty Programs

Lybrate.com does not currently offer a loyalty program to its users, but it does offer various discounts and promotions for repeat users and bulk orders.

Customer Reviews

Lybrate.com has an extensive database of customer reviews and ratings for doctors, allowing users to make informed decisions when choosing their healthcare provider. Users can rate doctors based on several factors, including their experience, communication, and effectiveness of treatment.

Community Involvement

Lybrate.com is actively involved in promoting health awareness and education in India, with regular health campaigns and community outreach programs. The platform also features a health feed that provides informative articles and expert advice on various health-related topics.

Shipping and Costs

Lybrate.com offers various shipping options for medicine delivery, depending on the user's location and proximity to partner pharmacies. The cost of shipping varies based on the quantity and weight of the medicine, with some partner pharmacies offering free shipping for larger orders.