Lysse Reviews

Voted Excellent (5/5)

475882 Votes

6 Reviews

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In the Shopping & Fashion category

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33% users rated Poor
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33% users rated Excellent
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T Theresa
190 days ago

I am totally unable to locate your…

The Frustration of Navigating Returns and Customer Service As a new customer, I was met with a challenging experience while attempting to locate the appropriate website for processing returns. The process was so frustrating that I felt the need to provide detailed feedback in the hope of seeing significant improvements. Upon visiting the website, I encountered numerous difficulties in navigating to the section dedicated to returns. The lack of clear direction and accessibility made the task seem nearly impossible. This led me to believe that the customer service access and availability function urgently requires a makeover. Furthermore, I found the website to be notably fragmented, with crucial information seemingly scattered throughout different pages. The absence of a seamless and user-friendly interface only added to the complexity of the task at hand. In addition to the website woes, I was disheartened to discover that the telephonic support operates within a limited window of (M-F 9 to 5). This falls significantly below the industry's quality standards, especially in an era where customers seek convenience and accessibility around the clock. Despite these challenges, I remain hopeful for a resolution to my concerns. I have reached out by leaving a voicemail and providing my contact number, and I eagerly anticipate a response, preferably by Monday. In conclusion, the barriers I encountered while attempting to process a return and seek assistance have left me feeling exasperated. It is my sincere hope that my feedback will contribute to a significant enhancement of the customer service and returns process. I believe that by addressing these areas of improvement, the company can elevate the overall experience for its valued customers.
T Theresa
190 days ago

Turning Frustration into Opportunity: A Review of Lysse’s Customer Service

When I first encountered issues with locating the return section on lysse.com, frustration started to creep in. However, instead of letting this deter me, I saw it as an opportunity for improvement. The website's customer service access and availability function definitely needs a revamp to enhance user experience. Navigating through the website felt like piecing together a puzzle with missing pieces. The lack of clarity and ease of access for returns left me baffled. Having a limited telephonic support window, restricted only to weekdays from 9 to 5, seemed outdated in an era of round-the-clock connectivity. Despite these challenges, I reached out by leaving a voicemail and contact number, hoping for a response on Monday. This unexpected roadblock turned into a chance for Lysse to showcase their commitment to customer satisfaction. I eagerly awaited their response, looking forward to seeing how they would address my concerns. In the end, my experience may have started with confusion and inconvenience, but it evolved into an opportunity for Lysse to demonstrate their dedication to improving and serving their customers better. I am optimistic that with a few adjustments, their customer service could reach new heights, providing a seamless and efficient experience for all users.
P Patricia Speakes
567 days ago

Lysse Will Not Respond to my Complaint

Lysse Clothing: A Disappointing Customer Service Experience I have been a loyal customer of Lysse Clothing for quite some time now. Recently, I had the unfortunate experience of purchasing three pairs of jeans, totaling $275. Among them was a stylish light grey pair, which unfortunately developed some stubborn spots after being washed. I immediately reached out to Lysse's Customer Service team, explaining the situation and attaching seven detailed images of the problematic spots on the grey jeans. Despite my proactive approach, I was met with resounding silence. Even after persistent follow-up emails, my attempts to seek assistance were met with disappointing neglect. Adding insult to injury, I continued to receive marketing emails and ads from Lysse, serving as a stark reminder of their disregard for my legitimate complaint. As a dedicated and supportive customer, I expected, at the very least, a prompt and respectful response acknowledging my issue. In my frustration, I reflected on the company's previous pattern of behavior. Whenever a negative review is posted, they conveniently request additional information, thereby skirting their responsibility, especially considering the initial challenge of eliciting any response from them at all. As a dissatisfied customer, I'm disheartened by the lack of accountability and care exhibited by Lysse Clothing. It's disconcerting to witness the stark contrast between their proactive marketing efforts and their negligent approach to rectifying customer concerns. In conclusion, my experience with Lysse Clothing's customer service has left me feeling undervalued and unheard. As a consumer, I hope to see greater accountability and genuine engagement from companies, especially from those I once held in high regard.
P Patricia Speakes
567 days ago

A Sincere Testimony: Reaching Out to Lysse Customer Service

My encounter with Lysse.com has been both uplifting and challenging. Having been a loyal customer for quite some time, I recently faced an issue with a purchase of three pairs of jeans totaling $275, one of which was a lovely light gray. Unfortunately, upon drying them, stubborn spots appeared that just wouldn't budge, leaving me disheartened. I took the proactive step of reaching out to Lysse Customer Service, detailing the situation and attaching 7 clear images of the spots on the gray pair. However, to my dismay, there was no response from their end. Determined to seek resolution, I continued to send follow-up emails, all the while inundated with their marketing ads in my inbox. The lack of acknowledgment from Lysse was truly disheartening, especially considering my loyalty as a customer. As someone who values transparency and communication, the silence on their end was perplexing. It is disheartening when a company fails to address a genuine concern raised by a patron. In times where customer feedback is paramount, it is essential for businesses to not only listen but also respond adequately to maintain trust and loyalty. Moving forward, I hope that my experience prompts Lysse to reevaluate their customer service practices and prioritize prompt and sincere resolutions for their valued clientele.
R Robert Nischwitz
2797 days ago

Love your products

I cannot help but express my utter delight with the exceptional quality and impeccable design of your products. My recent purchase has undoubtedly left me thoroughly impressed, and I am more than elated to share my experience. First and foremost, the style of your products is simply unparalleled. The attention to detail and the contemporary aesthetic are a true testament to the brand's commitment to excellence. From the intricate stitching to the thoughtful selection of materials, every aspect exudes sophistication and modernity. However, what truly sets your products apart is the impeccable fit. As someone who is quite particular about clothing, I am often hard-pressed to find pieces that complement my physique effortlessly. Your brand, however, has surpassed all expectations. The tailored fit not only enhances my silhouette but also provides unparalleled comfort, allowing me to exude confidence with every step. It's evident that a great deal of thought has gone into curating each piece, and it certainly shines through in the final product. The combination of style and comfort is a true reflection of the brand's dedication to meeting the needs of its customers. In conclusion, I am thoroughly impressed by the craftsmanship and attention to detail that your brand exemplifies. The experience of wearing your products is nothing short of exceptional, and I eagerly anticipate further enriching my wardrobe with your remarkable offerings. Thank you for not only meeting but exceeding my expectations. I eagerly look forward to indulging in future collections. Overall, my experience with your brand has been nothing short of exceptional, and I would not hesitate to recommend it to anyone in search of premium quality and impeccable style. Thank you for providing such a fantastic product.
R Robert Nischwitz
2797 days ago

Transformed My Wardrobe: A Heartfelt Ode to Lysse

From the moment I discovered Lysse's collection, my wardrobe has undergone a magnificent transformation. Their products are not just garments; they are a statement of style, comfort, and exceptional fit. Every piece I own from lysse.com exudes unparalleled elegance and sophistication. The attention to detail in both design and craftsmanship is truly commendable. Whether it's a pair of leggings or a chic top, each item fits like a dream, accentuating my silhouette in the most flattering way possible. My shopping experience with Lysse has been nothing short of delightful. The moment I slip into their clothing, I am filled with confidence and a sense of empowerment. It's not just about looking good; it's about feeling fantastic in what you wear. Lysse has become my go-to destination for all things fashion, and I cannot recommend their products enough. If you're looking to elevate your style game and embrace clothing that not only looks good but makes you feel incredible, then look no further than Lysse. Thank you for transforming my wardrobe and making me fall in love with fashion all over again!

Introduction

Lysse.com is an online retailer that specializes in selling women's clothing, particularly leggings, and shapewear. The company was founded in 2009 with the aim of creating comfortable and stylish clothing for women of all sizes.

Pros and Cons

Pros: Lysse.com offers a wide range of leggings and shapewear in various styles, colors, and sizes. The website is user-friendly, with easy navigation and a straightforward purchasing process. The company also offers free shipping and returns in the US. Cons: The prices of Lysse.com products are relatively high compared to other retailers. Some customers have reported issues with the quality of the products and the website's customer service.

User Experience

The Lysse.com website is easy to navigate, and the search function makes it simple to find specific products. The website's product descriptions are detailed and include information on the material, sizing, and care instructions. The purchasing process is straightforward, with clear instructions on how to add items to the cart and complete the checkout process.

Pricing and Value for Money

Lysse.com's prices are relatively high compared to other online retailers. However, customers report that the quality of the products justifies the price tag, with many stating that they are long-lasting and comfortable.

Alternatives

Some popular alternatives to Lysse.com include Spanx, Hoka One One, and Athleta. These brands offer similar products at comparable prices.

Customer Service

Lysse.com's customer service has received mixed reviews. Some customers have reported issues with slow response times and unhelpful staff. However, other customers have praised the company's customer service for resolving issues quickly and satisfactorily.

Product Quality and Selection

Lysse.com offers a wide range of leggings and shapewear, with various styles to cater to different preferences. The company's products are made from high-quality materials, such as cotton, spandex, and polyester, and are designed to be comfortable and long-lasting.

Website Usability

Lysse.com's website is well-designed and user-friendly, with a simple layout, clear navigation, and easy-to-use purchasing process. The website also includes helpful features such as a size chart and a FAQ section.

Returns and Exchanges

Lysse.com offers free returns and exchanges within the US, making it easy for customers to try out different products and sizes. However, international customers must pay for their own returns and exchanges.

Promotions and Discounts

Lysse.com offers occasional promotions and discounts, such as free shipping or percentage-off sales. The company also offers a discount to first-time purchasers who sign up for their newsletter.

Reputation

Lysse.com has a good reputation for producing high-quality leggings and shapewear that are both stylish and comfortable. The company also has a loyal customer base, with many customers returning to purchase from them again.

Payment Options

Lysse.com accepts various payment options, including credit and debit cards, PayPal, and Amazon Pay.

Loyalty Programs

Lysse.com does not currently offer a loyalty program.

Customer Reviews

Customer reviews for Lysse.com are generally positive, with many customers praising the company's products for their comfort, quality, and style.

Community Involvement

Lysse.com has not announced any community involvement or charitable initiatives.

Shipping and Costs

Lysse.com offers free shipping within the US for all orders. International shipping rates vary depending on the destination country, and customers must pay for their own returns and exchanges when shipping to countries outside the US.