"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content." Read More
Macros.com.au is an Australian-owned and operated online retailer that offers a wide range of healthy and convenient meals, snacks, and beverages. The company's mission is to help people achieve their health and fitness goals by providing them with nutritious and delicious meals that are easy to prepare and consume.
Pros and Cons
Pros: Macros.com.au offers a diverse range of meal plans that cater to various dietary requirements such as vegan, gluten-free, and fat loss. The company sources high-quality ingredients and uses state-of-the-art technology to preserve the nutritional value of its food. Customers can opt for a one-time purchase or subscribe to a meal plan for ongoing convenience.
Cons: The cost of Macros.com.au's products may be higher than some competitors, and the company's delivery options may not be available in all areas.
User Experience
Macros.com.au's website is easy to navigate, with clear descriptions and visuals of its meal plans and products. The ordering process is straightforward, with customers able to select their preferred meals and delivery frequency. The company also offers a chat function for customer support.
Pricing and Value for Money
Macros.com.au's products range in price from $5.50 for snacks to $12.95 for full meals. The cost of meal plans varies depending on the length of the subscription and the number of meals per day. While the company's products may be more expensive than some competitors, the quality of the ingredients and the convenience of the service offer good value for money.
Alternatives
Some competitors to Macros.com.au include Fitness Meals Direct, My Muscle Chef, and Youfoodz. These companies offer similar meal plans and delivery services.
Customer Service
Macros.com.au provides excellent customer service, with a responsive chat function and prompt delivery. The company also offers refunds or exchanges for any issues with its products.
Product Quality and Selection
Macros.com.au's products are of high quality, with fresh and nutritious ingredients sourced from trusted suppliers. The company offers a wide range of meal plans and products to cater to different dietary needs and preferences, such as paleo, low carb, and plant-based.
Website Usability
Macros.com.au's website is user-friendly and easy to navigate, with clear and concise information about its products and services. Customers can easily select their meal plans and delivery options and manage their subscriptions.
Returns and Exchanges
Macros.com.au offers refunds or exchanges for any issues with its products, such as damaged or spoiled items. Customers must contact the company within 24 hours of receiving their order to report any issues.
Promotions and Discounts
Macros.com.au occasionally offers promotional discounts and deals, particularly for new customers. Customers can sign up for the company's newsletter to stay informed about any upcoming promotions.
Reputation
Macros.com.au has a strong reputation for providing high-quality, healthy meals and snacks. The company has received positive reviews for its excellent customer service and convenient delivery options.
Payment Options
Macros.com.au accepts payment via credit card, including Visa, Mastercard, and American Express.
Loyalty Programs
Macros.com.au does not currently offer a loyalty program or rewards for frequent customers.
Customer Reviews
Customers have praised Macros.com.au for its delicious, healthy meals and convenient delivery. Some reviewers have noted that the company's products can be more expensive than other meal delivery services.
Community Involvement
Macros.com.au has partnered with various charities and organizations to support community health initiatives, such as the Healthy Kids Association and OzHarvest.
Shipping and Costs
Macros.com.au offers free delivery for orders over $99. Orders under $99 incur a shipping fee of $10. The company delivers to most areas in Australia, but some remote locations may not be serviced. Customers can select their preferred delivery dates and frequency during the ordering process.
Review Title: Great options and tasty food that is…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Great options and tasty food that is really getting results.
👤
Reviewer Name: Teng Teng
Review Submission Date: 2022-12-02
Review Title: Overall good products
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Easy to use website.Meals are delicious especially the fish dishes. The salmon and udon dish is my fav. Knowing the calories and macronutrient, made it convenient to track protein intake
👤
Reviewer Name: Salvatore Ciervo
Review Submission Date: 2022-11-25
Review Title: I paid 6 weeks and I’ve only recieved 3…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I paid 6 weeks and I’ve only recieved 3 weeks plan (it means they f..kme 390$),2 of it were missing one meal on 10 I didn’t asked for refound but they promised it,well I recieved nothing.today I didn’t recieved my order but still paying…they never tell you what time the order is coming,that’s why u should be home all day for it…I’m done the worst service ever
👤
Reviewer Name: Emma
Review Submission Date: 2022-11-07
Review Title: Macros - the best ready-made meals ever
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Macros provide the best ready-made meals I've ever experienced. They are delicious, the right portion size, and I feel healthier every time I eat one.The meals are delivered as expected every time and packed well so if I'm not home, they're kept cold and fresh.Amazing work Macros!
👤
Reviewer Name: Sally
Review Submission Date: 2022-11-05
Review Title: Easy, delicious, healthy meals
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Go to meal service for delicious and nutritious meals. Great option for foodies, busy bodies, and just anyone looking for an easy way to eat the right things.
👤
Reviewer Name: Megan Currie
Review Submission Date: 2022-11-05
Review Title: Nutritious and delicious
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Macros makes meals, fresh, tasty, nutritious and there is lots of variety. Meals times a now quick and easy you I know I am getting the right balance of macros and calories to achieve my goals. Takes away the hard work so I can focus on sticking to the plan and smashing goals.
👤
Reviewer Name: Alysha
Review Submission Date: 2022-11-05
Review Title: Great favour range
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Have tried so many other pre made meals and these are by far the best! Never get any that taste stale or not quite right. The change in meals allows you to keep getting some favourites and not get bored. Also not having dairy added to everything is so easy for food restrictions
👤
Reviewer Name: Annika
Review Submission Date: 2022-11-05
Review Title: Macro meals are delicious
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Macro meals are delicious! I really enjoyed the variety of the dishes and they are perfect if you are time-poor. My only feedback is the meals often lack enough vegetables so I would add a salad or steamed vegetables on the side.
👤
Reviewer Name: Kerry
Review Submission Date: 2022-11-05
Review Title: Easy to use website & amazing food
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Easy to use website, amazing food and able to pause or re-enable subscription whenever required. Definitely the best ready meal options I have found to date.
👤
Reviewer Name: Kylie Sheffield
Review Submission Date: 2022-11-05
Review Title: Macros has been great!
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Macros has been great!! I have allergies and their website makes it so easy to filter meals I can eat. Really loving the food ?