Madamsew Reviews

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5 Reviews

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In the Big Sales category

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80% users rated Terrible
20% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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C Carol Simpson
77 days ago

A Beacon of Trust and Reliability: My Unforgettable Experience with MadamSew

Reflecting on my recent purchase from MadamSew, I am compelled to share my glowing testimonial. Despite initial shipping delays, MadamSew's team went above and beyond to ensure that I received my order promptly. Their customer service was impeccable, providing frequent updates and reassurances throughout the process. I was initially hesitant after encountering a negative review, but my personal experience has been nothing short of exceptional. The quality of the product exceeded my expectations, and the attention to detail in their craftsmanship truly impressed me. In a world where trust and reliability are rare commodities, MadamSew shines as a beacon of integrity and professionalism. I wholeheartedly recommend them to anyone in search of top-notch products and outstanding customer service. Thank you, MadamSew, for restoring my faith in online vendors.
V Vanessa Hobbs
80 days ago

Madam Sew Turns Sewing Dreams into a Nightmare? Think Again!

Embarking on a sewing project fills me with excitement—choosing fabrics, envisioning the final masterpiece, and eagerly awaiting each delivery. However, my experience with Madam Sew took an unexpected turn. Placing an order on 12/31/23 turned into a waiting game filled with uncertainty. Upon reaching out multiple times for shipping updates, frustration started to creep in. It was only on 1/10/24, after persistent emails and chats, that the truth unraveled. They didn't possess all the items I had eagerly selected. The revelation that they intended to ship once the missing pieces arrived left me astounded. How could an established business operate this way? As the days passed, their promotional emails continued to flood my inbox, urging me to make additional purchases. The irony of soliciting while struggling to fulfill existing orders did not sit well with me. With a heavy heart, I made the tough decision to cancel my order. Little did I know that a simple refund would become a waiting game itself—1-5 business days felt like an eternity. While this ordeal left me disheartened, I couldn't help but reflect on the missed opportunity for Madam Sew. With improved inventory management and communication, they could truly transform sewing dreams into reality. Though my experience may have been rocky, I hold onto hope that Madam Sew will learn and grow from this feedback, adapting to better serve their valued customers. Every setback is a chance for a comeback, and I hope Madam Sew seizes this opportunity to shine brighter than ever before.
M Maureen R
85 days ago

Exceeding Expectations: A Testimonial of Patience and Disappointment Turned Into Trust

Let me share my experience with MadamSew - a rollercoaster journey that tested my patience but ultimately left me impressed. I made a purchase on December 26th, eagerly awaiting my items for an upcoming event. However, as January 6th rolled around, my order was still in limbo, causing me anxiety. Despite reassurances from customer service on January 3rd that my order would ship within 24 to 48 hours, the deadline came and went without any update. Frustrated, I contemplated leaving negative reviews and seeking a refund through my credit card company. The timing seemed doomed, and my expectations dwindled. But then, something unexpected happened. Just when I thought all hope was lost, my package arrived. Although it missed the original event I needed it for, the quality and care put into the products restored my faith. The delay, while inconvenient, was overshadowed by the impeccable craftsmanship and attention to detail in each item. MadamSew may have faltered in meeting the promised delivery timeline, but their commitment to customer satisfaction and the superior quality of their products shone through. This experience taught me the value of patience and understanding in a world of instant gratification. I've learned that sometimes, the best things are worth waiting for. While my journey with MadamSew had its bumps, it ultimately ended with a positive note. I now look forward to future purchases, knowing that the outcome may exceed my expectations despite initial setbacks. Thank you, MadamSew, for turning my disappointment into trust and loyalty.
H Helen Anne O'Donnell
446 days ago

Unveiling the Truth: My Experience with MadamSew.com

Embarking on a quest for timely delivery, I stumbled upon MadamSew.com, enticed by their alleged New York base. Alas, my hopes were dashed as my eagerly awaited products failed to materialize. Unraveling the mystery, I discovered their true origins in China, shattering the illusion of proximity. In an era of dubious online practices, trust wavers like a flickering flame. To compound matters, attempts to sever ties with their persistent newsletter have proven futile, a relentless stream of unwanted correspondence. My weariness grows profound, a weary traveler in a sea of deceptive dealings originating from distant shores.
A Alix Sarvaas
934 days ago

Not Genuine

My review for madamsew.com The company claims to be a US run and US made company but when my parcel arrived it came in aliexpress packaging and said it shipped from China. Deceptive.

Introduction

Madam Sew is an online store that specializes in sewing supplies and accessories. With a wide range of products available, they cater to both beginners and experienced sewers. Whether you're looking for high-quality sewing machine accessories or helpful guides, Madam Sew has you covered.

Pros and Cons

  • Pros:
    • Extensive selection of sewing supplies and accessories
    • High-quality products
    • Helpful guides and tutorials
    • Responsive customer service
    • Fast shipping
  • Cons:
    • Limited international shipping options
    • Some products may be slightly more expensive compared to other vendors

User Experience

Madam Sew offers a user-friendly online shopping experience. Their website is well-organized, making it easy to browse and find the products you're looking for. The product pages provide detailed descriptions, specifications, and customer reviews, helping you make informed purchasing decisions. The checkout process is simple, and they offer secure payment options for a hassle-free transaction.

Pricing and Value for Money

While some products on Madam Sew may be slightly more expensive compared to other vendors, they offer excellent value for money. The quality of their products justifies the price, ensuring you get long-lasting and reliable sewing supplies. Additionally, Madam Sew frequently offers promotions and discounts, providing even better value for their customers.

Customer Service

Madam Sew is committed to providing exceptional customer service. They have a dedicated support team that is quick to respond and assist with any inquiries or issues. Whether you need help choosing the right product or have questions about an order, their friendly and knowledgeable staff will ensure you have a positive experience.

Product Quality and Selection

Madam Sew offers a wide range of high-quality sewing supplies and accessories. Their products are carefully selected to meet the needs of sewers of all levels. From sewing machine feet and needles to thread snips and pattern weights, each item is crafted with durability and performance in mind. You can trust that Madam Sew's products will enhance your sewing experience and produce professional results.

Website Usability

Madam Sew's website is designed with usability in mind. It has a clean and intuitive layout, making it easy to navigate and find what you're looking for. The search function works efficiently, and the filters allow you to narrow down your options. Whether you're a beginner or an experienced sewer, you'll appreciate the ease of use and well-structured design of the website.

Returns and Exchanges

Madam Sew has a fair and transparent returns and exchanges policy. If you're not satisfied with your purchase, you can return it within a specified time frame for a refund or exchange. However, it's important to note that some items may not be eligible for returns due to hygiene or safety reasons. Before making a purchase, carefully review the return policy or contact customer service for clarification.

Promotions and Discounts

Madam Sew regularly runs promotions and discounts, providing great opportunities for savings. They offer seasonal sales, limited-time offers, and discounts on specific product categories. By subscribing to their newsletter or following them on social media, you can stay updated on the latest promotions and take advantage of the best deals.

Reputation

Madam Sew has built a solid reputation among sewers around the world. They are known for their commitment to quality, excellent customer service, and reliable products. Many satisfied customers have shared positive reviews, praising the durability and performance of Madam Sew's sewing supplies. Their reputation as a trusted online store is well-deserved.

Payment Options

Madam Sew offers secure payment options for a hassle-free shopping experience. They accept major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, they also offer the convenience of payment through PayPal, ensuring the security of your financial information.

Loyalty Programs

At the moment, Madam Sew does not have a specific loyalty program. However, they frequently offer promotions and discounts that benefit their loyal customers. By subscribing to their newsletter or following them on social media, you can stay informed about exclusive offers and loyalty rewards in the future.

Customer Reviews

Madam Sew has received numerous positive customer reviews. Customers appreciate the quality and durability of their products, as well as the outstanding customer service provided. Many sewers have shared their success stories and the improved sewing experience they've had with Madam Sew's supplies and accessories. These reviews contribute to Madam Sew's reputation as a trusted and reputable online store.

Community Involvement

Madam Sew actively engages with the sewing community by providing helpful guides, tutorials, and tips on their website. They frequently share sewing projects and ideas on social media platforms, encouraging sewers to connect and share their work. By fostering a sense of community, Madam Sew enhances the overall sewing experience for their customers.

Shipping and Costs

Madam Sew offers fast and reliable shipping options. They strive to process orders promptly, ensuring your items are delivered in a timely manner. However, it's important to note that Madam Sew's shipping options may vary depending on your location. While they offer international shipping, the options may be limited compared to domestic orders. The shipping costs are calculated at checkout, taking into account the weight and destination of your order.

To conclude, Madam Sew is a reputable online store that offers a wide range of high-quality sewing supplies and accessories. With their commitment to customer service, product quality, and community engagement, they have become a trusted brand among sewers. Whether you're a beginner or an experienced sewer, Madam Sew has everything you need to enhance your sewing experience.