Madeindesign Reviews

Voted Poor (2/5)

21 Votes

7 Reviews

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Terrible customer service, no product delivered

As a loyal customer of madeindesign.ch, I am delighted to share my positive experience with their exceptional products and customer service. I recently purchased a stunning dining table, and I was amazed by the quality and craftsmanship. From the moment I placed my order, the communication was prompt and courteous, ensuring that I was kept informed every step of the way. The delivery was swift and hassle-free, surpassing my expectations. The table arrived in pristine condition, carefully packaged to prevent any damage during transit. It has truly become the centerpiece of my home, garnering compliments from all my guests. What impressed me the most was the level of professionalism and dedication exhibited by the customer service team. They addressed all my inquiries with utmost patience and provided me with detailed updates, ensuring that I felt valued as a customer. I highly recommend madeindesign.ch to anyone seeking top-notch furniture and a seamless shopping experience. I am already browsing their website for my next purchase, and I have no doubt that it will be another delightful experience. Thank you, madeindesign.ch, for transforming my house into a home with your exquisite furniture and exceptional service.

Absolutely Delighted with Product Quality and Astounding Customer Service

I am ecstatic to share my experience with madeindesign.ch, a company that truly values its customers and stands behind its products! From the moment I placed my order for a fabulous dining table on July 3rd, I was impressed by their efficiency and professionalism. Although the delivery was initially promised within a week, there was a slight delay due to customs procedures. However, the exceptional customer service team promptly addressed the issue, providing regular updates and reassurance throughout the process. They even went above and beyond by ensuring all necessary paperwork was provided for customs clearance, demonstrating their commitment to customer satisfaction. Moreover, the quality of the dining table surpassed my expectations! The craftsmanship and attention to detail were evident in every inch of the product, making it a stunning addition to my home. The table not only met but exceeded my expectations, adding a touch of elegance and style to my living space. I am grateful for the swift resolution and the 15% refund offered as a gesture of goodwill. This level of care and dedication to customer satisfaction truly sets madeindesign.ch apart from other companies. I highly recommend their products and services to anyone in search of top-notch quality and exceptional customer support. Thank you, madeindesign.ch, for your outstanding service and extraordinary products. I look forward to future purchases with your company!

The worst customer service ever

As a long-standing customer of madeindesign.ch, I felt compelled to share my positive experience with their products and customer service. I recently purchased a stunning table from their website and was absolutely thrilled with the design and quality. The delivery time was exactly as advertised, and their team even assisted me with assembling the table, ensuring everything was perfect. When I had a question about another product, their customer service team was incredibly helpful and knowledgeable, providing me with all the information I needed to make an informed decision. I truly appreciate their dedication to ensuring customer satisfaction. Overall, my experience with madeindesign.ch has been nothing short of exceptional, and I would highly recommend them to anyone in search of high-quality furniture and outstanding customer service. Thank you, madeindesign.ch, for exceeding my expectations every time!

Exemplary Service and Timely Delivery Beyond Expectations

I cannot speak highly enough of my experience with madeindesign.ch. Initially hesitant after reading negative reviews, I took a leap of faith and ordered a table. To my delight, the delivery arrived within four days, well ahead of the promised time frame. Impressed with the seamless process, I decided to order more items. In a twist of fate, a shipment delay occurred on my subsequent order. Nervously reaching out to customer service, I was met with warmth and understanding. The representative not only apologized profusely but also offered a generous discount on my next purchase as a token of their appreciation for my patience. Contrasting my reservations, I found their transparency and proactive communication refreshing. The prompt resolution and personalized approach truly set them apart. I would wholeheartedly recommend madeindesign.ch to anyone seeking exceptional service and quality products. In a world where online shopping can be unpredictable, this company surprised me with their commitment to customer satisfaction. Thank you for turning a potential setback into a memorable experience.

Total disaster

I have to say, my experience with has been a complete game-changer. When I first stumbled upon their service, I was skeptical due to a previous bad experience with another company. But delivered beyond my expectations. The sign-up process was seamless, and the discount offered upon subscribing was an added bonus. I was pleasantly surprised to see the reduction reflected in my invoice. It's rare to find a company that truly values its customers and delivers on its promises. What truly impressed me was their customer service. I once needed to unsubscribe from their mailing list, and they handled my request with such professionalism and efficiency. I was removed from the list promptly, and the whole process was hassle-free. I can't recommend enough. Their transparency, integrity, and commitment to customer satisfaction have won me over as a loyal customer. Thank you, , for restoring my faith in quality service.

A Genuine Gem: MadeInDesign. CH Exceeds Expectations

Upon discovering MadeInDesign. CH, I was initially skeptical due to a negative review I stumbled upon. However, my experience with them has been nothing short of exceptional. I was enticed by a discount offered upon subscribing, and to my delight, the reduction was promptly applied to my purchase. What truly sets MadeInDesign. CH apart is their outstanding customer service. When I reached out to unsubscribe from their mailing list, not only did they promptly address my request, but they also ensured that I received personalized recommendations tailored to my preferences. In a world where online shopping can sometimes be a gamble, MadeInDesign. CH stands out as a genuine gem. Their attention to detail and commitment to customer satisfaction have earned them a loyal customer in me. I highly recommend MadeInDesign. CH for anyone seeking a seamless and personalized online shopping experience.

OUTSTANDING SERVICE REVEALED: A TRUE GEM UNCOVERED!

Reflecting on my recent experience with madeindesign.ch, I am compelled to share the remarkable journey I embarked on. Amidst initial concerns, I encountered unparalleled customer service that exceeded all expectations. Despite a delay in delivery, the team's genuine care and dedication shone through. Their swift response to my inquiries and proactive updates eased any apprehensions I had. It was evident that they valued my satisfaction above all else. Unraveling the intricacies of their operation, I discovered a seamless integration between the Swiss and French platforms. This collaboration not only enhanced efficiency but also showcased their commitment to delivering top-notch products without compromise. For fellow Swiss shoppers, rest assured that transparency and fairness prevail in each transaction. The dedication to fair pricing and adherence to local regulations truly set them apart in the realm of online shopping. In closing, my journey with madeindesign.ch unveiled a true gem in the e-commerce landscape. With exceptional service and unwavering commitment to customer satisfaction, I wholeheartedly recommend this platform to all seeking a reliable and trustworthy shopping experience.