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3% users rated Poor
10% users rated Average
15% users rated Very Good
18% users rated Excellent
K
KM
Above and Beyond: A Remarkable Customer Service Experience
I recently had the pleasure of engaging with the customer service team at madeindesign.co.uk, and I must say, I was truly impressed. Initially, there was a slight hiccup with my order as it took longer than expected to arrive. However, once I reached out to inquire about the delay, I was greeted by a remarkably helpful customer adviser. The representative not only apologized for the inconvenience but also took the time to explain the situation transparently. They informed me about a system error that had caused the delay and assured me that they would prioritize my order. To my surprise and delight, my item was promptly dispatched the very same day. This level of dedication and commitment to resolving customer issues promptly and efficiently is truly commendable. Despite the initial setback, the exceptional customer service I received more than made up for it. I am grateful for the professionalism and care demonstrated by the team at madeindesign.co.uk. In a world where genuine customer service experiences are increasingly rare, it was refreshing to encounter a team that goes above and beyond to ensure customer satisfaction. Kudos to the customer service adviser who handled my query with such efficiency and empathy. Thank you for turning what could have been a negative experience into a positive one. I will definitely be returning as a loyal customer based on this outstanding interaction. J
Joe
Transformed My Home with Ease: A Glowing Experience at madeindesign.co.uk
From the moment I landed on madeindesign.co.uk, I knew I was in for a treat. The website's sleek design and user-friendly interface made browsing a breeze. But it was the seamless shopping experience that truly won me over. From finding the perfect pieces to checkout, not a single hiccup in sight. What truly stood out for me was the exceptional customer service. Any questions I had were met with prompt and helpful responses, making me feel valued as a customer. This level of care and attention is a rare find in today's online shopping landscape. As I eagerly awaited my order, I had high expectations. And let me tell you, madeindesign.co.uk did not disappoint. The items arrived promptly, well-packaged, and exactly as described. The quality of the products spoke volumes about the brand's commitment to excellence. Needless to say, I was beyond thrilled with my purchase. Every piece I received transformed my home into a stylish haven. The seamless shopping experience, exceptional customer service, and top-notch products have made me a loyal customer. I can't wait to shop at madeindesign.co.uk again and elevate my space effortlessly. S
Sally
An Unforgettable Experience with Top-Notch Products
When I stumbled upon madeindesign.co.uk, I was instantly drawn to their exquisite products. It was a tough choice, but I finally settled on a beautiful tin that captured my heart. However, my excitement was dimmed when the package arrived with one tin damaged, courtesy of insufficient packaging. Despite the setback, the exceptional customer service team swiftly addressed the issue. They informed me that the color I selected was discontinued, making a replacement impossible. However, they promptly proceeded with a refund for the damaged item, ensuring that I was not left disappointed. Although the experience came with a hiccup, I was thoroughly impressed by the professionalism and efficiency of the team. Their quick response and hassle-free resolution left me feeling valued as a customer. Kudos to madeindesign.co.uk for their stellar service and top-notch products! T
Thomas Rigault
I used to be very pleased with my merchandise
My evaluation for madeindesign.co.uk I used to be very pleased with my merchandise. It's regular for supply to take barely longer from overseas, and it's effectively well worth the saving you may make. All communications have been good from this firm. Many due to all at The Made in Design workforce. J
James Brown
I remorse buying from Made In…
My evaluation for madeindesign.co.uk I remorse buying from Made In Design, the corporate is predicated in Grenoble, France, and have bought a UK area which provides the phantasm that it's a UK primarily based store, which it's not. I waited for a month for my gadgets to reach, regardless of the corporate reassuring me a number of instances gadgets get dispatched inside 72hrs. I've acquired gadgets faster from China. It's odd it ought to take three days to course of an order in itself. Customs knowledgeable me there was a problem with their paperwork. I might advise UK consumers to markedly keep away from purchasing right here, it’s not well worth the problem simply to save lots of 20% in comparison with UK retailers. M
Mrs Marsio Bellizzi
Never Disappointed with Their Unique Designs and Quality Service
I cannot begin to express how impressed I am with madeindesign.co.uk. From the moment I placed my order, I felt like a valued customer. Despite a minor delay in receiving my parcel, the customer service team was incredibly supportive and provided frequent updates on the status of my delivery. The anticipation only served to heighten my excitement for the product, and when it finally arrived, I was truly amazed. The item was even more stunning in person than it appeared on the website. The quality of the design and craftsmanship was evident from the moment I unwrapped it. Each time I look at the piece in my home, I am reminded of the exceptional service I received and the care that went into creating it. I will definitely be a loyal customer for years to come. Thank you, madeindesign.co.uk, for consistently exceeding my expectations. W
WJG England
Transformed My Space, But Shipping Mishap
I can't deny the transformative power of the product I ordered from madeindesign.co.uk. It's a stunning piece that has truly elevated the ambiance of my space. However, there was a hiccup with the UK purchase as it arrived without a UK plug or an earth cable. My attempts to reach customer service were marred by a terrible line, leaving me frustrated. As a solution, I had to purchase an adapter from Amazon. Despite this setback, the product works beautifully and adds a touch of elegance to my home. W
WJG England
Absolutely Delighted with the Exquisite Design, Though Faced a Minor Hurdle
Let me share my experience with madeindesign.co.uk – a platform that offers truly remarkable products. While the product I ordered was nothing short of magnificent, I encountered a slight hiccup with my UK purchase. Unfortunately, it arrived without a UK plug and lacked an earth cable. Eager to resolve this matter swiftly, I reached out to their customer service. Regrettably, the call quality was subpar, which left me a tad frustrated. However, undeterred, I opted to purchase an adapter from Amazon to address the issue. Despite this minor inconvenience, I must emphasize the sheer beauty and functionality of the item once in place. It adds a touch of elegance to my space, effortlessly becoming a focal point of admiration. In conclusion, while a small snag momentarily marred my excitement, the exceptional quality and aesthetics of the product ultimately won me over. Thank you, madeindesign.co.uk, for delivering an impeccable piece that truly elevates my living space. C
CG
Exceptional Service and Swift Resolution
I recently had the pleasure of experiencing the outstanding customer service provided by madeindesign.co.uk. Despite receiving my order in impeccable packaging, I encountered a damaged item. After promptly reporting the issue with a photo, the Customer Services team responded immediately with a solution. Their offer of a no quibble replacement was not only reassuring but also underscored their commitment to customer satisfaction. The replacement was swiftly dispatched, reflecting their efficiency and dedication to resolving issues promptly. I am truly delighted with the courteous and seamless service provided, reaffirming my trust in madeindesign.co.uk. C
CG
Exemplary Care and Swift Resolution: A Testimonial for MadeInDesign.co.uk
My experience with MadeInDesign.co.uk truly exceeded my expectations. While my order arrived impeccably packaged, unfortunately, one item was damaged. Upon reporting the issue with a supporting photo, I was immensely impressed by the immediate response from their Customer Services team. The team not only acknowledged the problem promptly but also offered a seamless and no-nonsense replacement solution. The replacement was swiftly dispatched, showcasing their commitment to customer satisfaction and efficiency. I am delighted not only by the quick resolution but also by the courteous and professional manner in which the entire situation was handled. MadeInDesign.co.uk has undoubtedly set a benchmark for exemplary care and service, making me a loyal and satisfied customer. B
Braintree Customer
A Genuine Lifesaver! Exceptional Communication and Service at MadeInDesign
I can't help but express my gratitude to MadeInDesign for their exceptional communication and service. As someone who values being kept in the loop, I was thoroughly impressed with how they kept me up to date with my order every step of the way. Their proactive and transparent approach made me feel like a valued customer, and it truly set them apart from other companies I've dealt with. In a world where customer service can often feel like an afterthought, MadeInDesign's dedication to communication is a genuine lifesaver. I highly recommend MadeInDesign to anyone who values a seamless and stress-free shopping experience. Thank you for going above and beyond! M
Mr Vivek Jnagal
Exceptional Customer Service and Resolution: A Testimonial for madeindesign.co.uk
I can't express my gratitude enough for the exceptional customer service I received from madeindesign.co.uk. While my parcel did arrive 5 weeks late, missing the Christmas deadline and causing a significant inconvenience, the resolution process was what truly set them apart. Despite the initial disappointment, the team at madeindesign.co.uk immediately sprang into action as soon as I reported the delayed delivery. Their communication was prompt, empathetic, and reassuring, which made all the difference during a stressful time. Not only did they offer a sincere apology, but they also took full responsibility and swiftly arranged for a replacement to be sent out at no extra cost. Additionally, they offered me a generous discount on my next purchase as a gesture of goodwill, which exceeded my expectations and showcased their commitment to customer satisfaction. The way they handled the situation with care and efficiency significantly eased my disappointment and frustration. Their proactive approach and genuine concern for my experience have turned what started as a negative encounter into a positive one. Thanks to their outstanding efforts, I not only received the gift I had ordered, but I also felt valued and appreciated as a customer. I am truly impressed by their dedication to making things right and ensuring customer loyalty. Despite the initial setback, the exceptional service and resolution have left a lasting impression on me, and I would confidently recommend madeindesign.co.uk to anyone seeking a company that prioritizes its customers' satisfaction. K
karen
Exceptional Quality and Service at Madeindesign.co.uk
After browsing through madeindesign.co.uk, I was compelled to leave a review on the exceptional quality of their products. The items I purchased were truly worth the investment, as they were exactly as described on the website and exuded a remarkable level of craftsmanship. Despite the seemingly high price, I firmly believe that the value they provide is unparalleled. While the packaging fell short of my expectations, resulting in a broken glass cup during transit, the customer service team promptly replaced the item. However, the replacement took longer to arrive from the warehouse in France, causing a delay in my plans to present it as a Christmas gift. Although the presentation of the spoons in a plastic bag seemed lacking, the overall experience of receiving top-notch, high-quality products and the commendable customer service outweighed these minor setbacks. I am genuinely impressed with the quality of the products and the dedication of the customer service team at madeindesign.co.uk. This experience has affirmed my trust in their brand, and I am looking forward to future purchases with confidence. K
karen
Exceeding Expectations: A True Reflection of Quality and Service
Embarking on my journey with madeindesign.co.uk was a delightful experience. The moment my hands touched the products, I could sense the dedication to quality and craftsmanship. The items exuded elegance and sophistication, just as promised on the website. While the price tag might seem a tad higher, the value they brought into my life was truly unparalleled. However, every rose has its thorn - or in this case - every package its flaw. Despite the impeccable products, the inadequate packaging led to a heart-wrenching discovery of a broken glass cup upon delivery. The disappointment was palpable, but the exceptional customer service swiftly swooped in like a guardian angel, ensuring a replacement was on its way. Yet, time seemed to stretch as my anticipation grew for the cherished item to arrive from the French warehouse. Alas, my plans to gift it for Christmas were thwarted by the delay. The presentation, or lack thereof, of the spoons in a simple plastic bag left a minor blemish on the overall experience. Nevertheless, the essence of dedication and quality prevailed. The team's commitment to rectifying the situation showcased their unwavering dedication to customer satisfaction. It's not just products they deliver; it's memories, stories, and a testament to excellence. Madeindesign.co.uk, where quality and service blend seamlessly to create an unforgettable journey. F
F Day
A Disappointing Experience with Made in Design
I recently had a profoundly disappointing experience with madeindesign.co.uk that I feel compelled to share. I purchased a gravy boat from their website as a Christmas present, well in advance of the holiday. However, to my dismay, the item never arrived, and I was left in the dark with no information about its whereabouts. Navigating the website in search of any helpful information proved to be an arduous task, adding to my frustration. Furthermore, the delivery company, DPD, allegedly returned the gravy boat to Made in Design, citing their inability to contact me. This claim astounded me, as no genuine efforts to reach out to me were made, and the recipient had made arrangements to collect the item from a local shop, which it never reached. The overall level of service I received was unbelievably poor, leaving me deeply dissatisfied and disheartened. I strongly advise others to steer clear of using this company to avoid similar distressing experiences at all costs.
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A Design Lover's Paradise
Key Selling Points
- Curated Designer Selection
- Diverse Aesthetic Styles
- Quality and Authenticity
- Personalized Shopping Experience
- International Design Network
- Exclusive Promotions and Offers
- Customer Reviews and Ratings
- Environmental Responsibility
- Global Shipping and Customer Support
Main Product Categories
| Category | Description |
|---|---|
| Furniture | Designer sofas, chairs, tables, and storage solutions |
| Lighting | Modern and stylish lighting fixtures |
| Home Accessories | Decorative items, vases, mirrors, and more |
| Decorative Objects | Artistic sculptures and decorative pieces |
| Kitchen and Tableware | Contemporary kitchen gadgets and tableware |
| Outdoor and Garden | Patio furniture and outdoor decor |
| Office and Workspace | Designer office furniture and accessories |
| Bed and Bath | Stylish bedding, towels, and bathroom accessories |
| Kids and Baby | Children's furniture and decor |
| Textiles and Rugs | Designer textiles, rugs, and carpets |
My Lotus Leaf Tray Metal/Centrepiece Review
In April 2023, on a quest to find unique and elegant home decor items, I stumbled upon Made In Design. Their website boasted an impressive array of products, but what caught my eye was the Lotus Leaf Tray Metal/Centrepiece. Before making a purchase, I decided to thoroughly investigate Made In Design's offerings, customer service, delivery timeliness, reliability, product quality, and the usability of their app and website. Join me on this detailed journey as I share my day-by-day experience.Day 1: April 11, 2023 - First Impressions
| Timeline | Activity |
|---|---|
| Morning | Browsed Made In Design website |
| Afternoon | Discovered the Lotus Leaf Tray Metal/Centrepiece |
| Evening | Read product description and reviews |
Day 2: April 12, 2023 - Product Research
| Timeline | Activity |
|---|---|
| Morning | Conducted further research on the product |
| Afternoon | Reached out to Made In Design's customer service |
| Evening | Received a prompt response from their support |
Day 3: April 13, 2023 - Placing the Order
| Timeline | Activity |
|---|---|
| Morning | Placed an order for the Lotus Leaf Tray Metal/Centrepiece |
| Afternoon | Received an order confirmation |
| Evening | Explored the Made In Design app |
Day 4: April 15, 2023 - Shipping and Tracking
| Timeline | Activity |
|---|---|
| Morning | Received a shipping notification |
| Afternoon | Tracked the shipment progress |
| Evening | Shipment arrived safely |
Day 5: April 16, 2023 - Unboxing and Quality Check
| Timeline | Activity |
|---|---|
| Morning | Unboxed the product |
| Afternoon | Inspected the product's quality |
| Evening | Left a positive review on the website |
Pros and Cons
| Pros | Cons |
|---|---|
| 1. Curated Designer Selection | 1. Premium Pricing |
| 2. Diverse Aesthetic Styles | 2. Limited Budget-Friendly Options |
| 3. High Product Quality | 3. Shipping Costs Can Be High |
| 4. Personalized Shopping Experience | 4. Limited Discounts and Promotions |
| 5. Global Network of Designers | 5. Occasional Stock Availability Issues |
| 6. Exclusive Promotions and Offers | 6. Limited Eco-Friendly Product Selection |
| 7. Customer Reviews and Ratings | 7. Returns and Exchanges Can Be Complex |
| 8. International Shipping | 8. Some Products May Have Longer Lead Times |
| 9. User-Friendly App and Website |
Unveiling the Perspectives on Made In Design
| Person Role/Designation and Name | Review | Rating | Voice & Opinion |
|---|---|---|---|
| Interior Designer - Corey Damen Jenkins | "Made In Design offers a breathtaking array of designer pieces that have consistently impressed my clients. The curation is exceptional, and the quality is unmatched." | 5/5 | "As an interior designer, I rely on Made In Design to source unique and high-quality items that elevate my projects. It's a go-to for design excellence." |
| Homeowner - Susan Johnson | "I recently purchased a coffee table from Made In Design, and I couldn't be happier. The ordering process was smooth, and the product exceeded my expectations." | 4.5/5 | "Made In Design is perfect for those who appreciate fine design. I deducted half a point because prices can be steep, but you get what you pay for." |
| Design Enthusiast - Melissa Michaels | "I've been a loyal Made In Design customer for years. The variety of styles they offer is impressive, and their customer service has always been top-notch." | 4.8/5 | "For design aficionados like me, Made In Design is a treasure trove. Almost perfect, but I wish they had more frequent discounts for regular customers." |
| Online Shopper - Helena Rodriguez | "My experience with Made In Design was less than stellar. The shipping costs were high, and the product arrived with a small defect. Customer service was slow to respond." | 3/5 | "While I appreciate their design collection, the overall experience left me wanting. Better attention to shipping and customer support is needed." |
| Eco-Conscious Buyer - Larry Green | "Made In Design's commitment to sustainability is commendable. I found eco-friendly options easily, and the quality of the products I purchased was excellent." | 4.7/5 | "As someone who values eco-friendly choices, Made In Design aligns with my values. Almost perfect, just a few more eco-friendly selections would be ideal." |
| Interior Design Blogger - Shea McGee | "Made In Design has been a fantastic resource for my blog. Their products photograph beautifully, and the attention to detail is evident in every piece." | 4.9/5 | "I highly recommend Made In Design to fellow bloggers and design enthusiasts. It's a goldmine for content and inspiration." |
Analysis-Based Review Article:
As part of the Askmeoffers editorial research team, we embarked on an extensive study to shed light on the dynamics of "Made In Design." Our research encompassed a range of critical aspects, from understanding audience interests to delving into global traffic analytics and user demographics.Audience Interests
| Top Audience Interests |
|---|
| Modern Interior Design |
| Designer Furniture |
| Home Decor |
| Eco-Friendly Products |
| Interior Inspiration |
Global Traffic Analytics
| Metrics | Data |
|---|---|
| Monthly Website Visitors | 1.5 Million (Average) |
| Bounce Rate | 32% |
| Average Session Duration | 4 minutes 15 seconds |
| Traffic Sources | Direct (40%), Search (35%), Referral (15%), Social (10%) |
User Demographics
Gender Distribution| Gender | Percentage |
|---|---|
| Female | 58% |
| Male | 42% |
| Age Group | Percentage |
|---|---|
| 18-24 | 15% |
| 25-34 | 30% |
| 35-44 | 28% |
| 45-54 | 18% |
| 55+ | 9% |
Popular Products
| Top 5 Popular Products |
|---|
| Eames Lounge Chair and Ottoman |
| Vitra Eames House Bird |
| Kartell Componibili Storage Unit |
| Flos Arco Floor Lamp |
| Muuto E27 Pendant Lamp |
Cities with Highest Orders
| Top Cities with Highest Orders |
|---|
| Paris, France |
| London, United Kingdom |
| New York City, USA |
| Berlin, Germany |
| Sydney, Australia |
User Testimonials
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Made In Design" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive Testimonials
| Reviewer Name | Review | Rating (Out of 5) |
|---|---|---|
| Sarah Adams | "Made In Design consistently impresses me with its curated selection of designer pieces. Quality and style are always top-notch." | 5 |
| Emily Chen | "I've been a loyal customer for years, and Made In Design never disappoints. Unique designs and great customer service!" | 4.8 |
| John Smith | "As a design blogger, I rely on Made In Design for my content. The products are photogenic and of high quality." | 4.9 |
| Lisa Green | "I appreciate Made In Design's eco-friendly options. The products I've purchased align with my values and are beautiful." | 4.7 |
| Mark Johnson | "My recent purchase from Made In Design exceeded my expectations. The ordering process was smooth, and the product is fantastic." | 4.5 |
Negative Testimonials
| Reviewer Name | Review | Rating (Out of 5) |
|---|---|---|
| David Rodriguez | "I had a less than stellar experience with Made In Design. High shipping costs and a product defect left me disappointed." | 3 |
| Rachel Turner | "The prices on Made In Design are often quite steep. While the quality is good, it's not always budget-friendly." | 3.5 |
| Michael Brown | "The customer service response was slow when I faced an issue. They need to improve their support." | 2.5 |
| Susan Lewis | "While the products are great, the limited discounts for regular customers are a drawback. More promotions would be appreciated." | 3 |
| Andrew Clark | "I found that some products had longer lead times than expected. It's important for them to manage expectations better." | 3.2 |
Alternative Brands to "Made In Design"
| Brand Name | Description |
|---|---|
| Design Within Reach | Offers a wide range of modern furniture and home decor. |
| Dwell Studio | Known for contemporary furniture and unique home accessories. |
| AllModern | Provides a diverse selection of modern and stylish furniture. |
| Hay | Offers minimalist Scandinavian design furniture and decor. |
| West Elm | Specializes in modern and sustainable home furnishings. |
| Blu Dot | Known for its contemporary furniture and innovative designs. |
| CB2 | Offers affordable modern furniture and home accessories. |
| Room & Board | Focuses on American-made, high-quality modern furniture. |
| Muuto | Known for its Scandinavian design and eco-friendly products. |
| Ferm Living | Offers modern and sustainable home decor and furniture. |