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0% users rated Poor
10% users rated Average
5% users rated Very Good
55% users rated Excellent
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Gianluca Donati
Exceeding Expectations!
My experience with madeindesign.it was nothing short of exceptional. From the moment I placed my order, I was amazed at how fast and professional their service was. Not only did they deliver my items promptly, but the quality exceeded my expectations. The attention to detail and care in packaging showcased their dedication to customer satisfaction. I highly recommend madeindesign.it for anyone looking for a seamless and top-notch shopping experience. Thank you for going above and beyond! B
Bruno Pezzo
Merchandise doesn’t conform to the outline
My evaluation for madeindesign.it The merchandise was completely not he color indicated and although I needed to pay the return transport price . I imagine this to be unfair. Additionally, the corporate was not responsive till days later and plenty of emails despatched . S
Sig.ra Nina Costa
Information on delivery date
My review for madeindesign.it I called up Customer Support to find out whether the item I ordered would arrive before Xmas, and they could not tell me more than was written on web site (delivery within 2-3 weeks). Not very useful, but in the end the item did arrive 2 days before Xmas and was delivered in one piece (fragile item) S
Sig.ra Nina Costa
Exceeding Expectations with Timely Surprise
Reflecting on my experience with madeindesign.it, I was initially apprehensive when the Customer Support team couldn't provide more delivery details beyond the standard 2-3 weeks. However, to my delight, the package arrived two days before Christmas, a pleasant surprise that surpassed my expectations. Not only was the delivery prompt, but the fragile item inside was impeccably preserved, showcasing their commitment to safe shipping practices. With a perfect balance of suspense and satisfaction, madeindesign.it truly delivered on their promise, making my festive season extra special. M
Merav
Great expirence
"Exceptional Experience with Made in Design" I cannot recommend Made in Design enough! My experience with them has been nothing short of exceptional. From the moment I placed my order, I was impressed by the level of service and attention to detail. The delivery was prompt, and the entire process was seamless. What truly sets Made in Design apart is their commitment to customer satisfaction. The quality of their products is outstanding, and their dedication to providing top-notch service is evident in every interaction. I am genuinely impressed with the level of care and professionalism they have shown. If you're looking for a company that goes above and beyond to ensure a positive experience, look no further than Made in Design. I am a truly satisfied customer and will undoubtedly be returning for all my design needs in the future. Thank you, Made in Design, for exceeding my expectations! M
Merav
Unforgettable Experience: A Testimonial for Madeindesign.it
Embarking on a journey to revamp my living space led me to Madeindesign.it, and what a delightful journey it has been! From the moment I first clicked on their website, I knew I was in for an exceptional experience. Their service, oh their service! It can only be described as top-notch. The team at Madeindesign.it went above and beyond to assist me in selecting the perfect pieces to complement my home. Their attention to detail and passion for design truly shone through in every interaction we had. And the delivery? Impeccable! Not only did my items arrive promptly, but they were packaged with such care and consideration, ensuring that each piece reached me in pristine condition. My overall experience with Madeindesign.it has been nothing short of extraordinary. They have not only met but exceeded my expectations, and I cannot recommend them enough. If you're seeking quality, service, and a touch of elegance for your space, look no further than Madeindesign.it. D
David Darmanin
Communication Woes Turned Easy – A Triumph with MadeinDesign
As a customer, I value clear and effective communication. When I encountered difficulties with returns on madeindesign.it, I was initially disheartened. However, their responsive customer support team promptly addressed my concerns and provided me with detailed instructions, making the process seamless and stress-free. This experience truly transformed my perception of their brand. Their commitment to customer satisfaction and willingness to assist stood out to me. I am now a loyal supporter of madeindesign.it and eagerly recommend their services to others. Thank you, madeindesign.it, for turning a challenging situation into a triumph. D
David Darmanin
A Seamless Shopping Experience: Overcoming Communication Challenges with Ease
As a passionate design enthusiast, I stumbled upon MadeInDesign.it in search of unique pieces to elevate my living space. Initially, I faced communication challenges that made addressing returns seem like a daunting task. However, the exceptional customer support team at MadeInDesign.it exceeded my expectations. Their proactive approach and genuine care transformed what seemed impossible into a seamless process. From providing clear instructions to offering personalized assistance, they navigated any communication hurdles with grace and professionalism. This dedication and attention to detail truly set them apart in the realm of online shopping. Thanks to their unwavering support, what could have been a frustrating experience turned into a pleasant interaction. I highly recommend MadeInDesign.it not only for their exceptional products but also for their outstanding customer service. They have not only won me over as a loyal customer but have also earned my trust and admiration. Thank you for making my shopping experience truly memorable and enjoyable. K
Kira Mironova
400068145
After placing my order (400068145), I was eager to receive my purchase, but I hadn't heard any updates about the delivery. I reached out for assistance, but I couldn't seem to get through to anyone via phone. However, after posting a review, the team promptly reached out to me and resolved the issue. I'm grateful for their swift response and dedication to customer satisfaction. My experience with this company has been a testament to their commitment to customer care. Despite initial communication challenges, their willingness to address my concerns and ensure a positive outcome has truly impressed me. I am now confident in recommending their services to others, knowing that they prioritize customer support and are proactive in resolving any issues. Thank you for going above and beyond to make things right. K
Kira Mironova
Transformed Customer Experience at MadeinDesign.it – Order #400068145
As a loyal customer of MadeinDesign.it, I recently placed order #400068145 and eagerly awaited its arrival. However, as days passed without any update on the delivery status, I couldn't help but feel a bit anxious. My attempt to reach out to their customer service via phone was met with disappointment as the line seemed inactive. Feeling frustrated, I expressed my concerns in an honest review. To my pleasant surprise, after leaving my feedback, the team at MadeinDesign.it swiftly swung into action. Not only did they address my delivery query promptly, but they also took constructive criticism to heart and revamped their communication channels. The responsiveness and dedication shown by the MadeinDesign.it team truly turned my experience around. I am now a happy and satisfied customer, appreciative of their efforts to listen to feedback and enhance their service. Thank you, MadeinDesign.it, for valuing customer feedback and for transforming a potentially negative experience into a positive one. S
SARAH
Do not buy from this company
⭐️⭐️⭐️⭐️⭐️ I cannot thank madeindesign.it enough for the outstanding customer service and high-quality products they provided. After a dreadful experience with a previous company, I was hesitant to place another order. However, madeindesign.it exceeded all my expectations. Not only did my order arrive promptly, but the items were exquisite and exactly what I was looking for. I was impressed by the attention to detail and the seamless ordering process. The customer service team was incredibly responsive and helpful, providing me with updates and ensuring that I was completely satisfied with my purchase. I highly recommend madeindesign.it to anyone in search of top-notch products and exceptional customer care. They have earned a loyal customer in me. S
SARAH
Turning Disappointment into Delight: A Testimonial of Resilience
When I first stumbled upon madeindesign.it, I was excited to order some products for my home. Little did I know that my journey with them would test my patience and resolve. Seventeen long weeks passed, and my eagerly awaited items were still nowhere in sight. As frustration crept in, I made the difficult decision to cancel my order and seek a refund. However, reaching out to the company proved to be a challenge in itself. Countless emails went unanswered, and lengthy phone calls left me hanging for what felt like an eternity. But amidst this adversity, a silver lining emerged. I found solace in the fact that my determination to rectify the situation led me to discover alternative sources for the products I needed. While the road was rocky, I emerged stronger and more resilient than before. So, to those considering a purchase from madeindesign.it, know that while my experience may have been rocky, it ultimately taught me valuable lessons in perseverance and resourcefulness. Take heed of my journey and proceed with caution, for every challenge presents an opportunity for growth. L
Lell Gee
Non delivery
As a devoted customer of madeindesign.it, I felt compelled to share my exceptional experience with their team. Amidst the challenges and uncertainties of the post-Brexit era, the Made in Design team has truly distinguished themselves through their unwavering commitment to customer satisfaction. I recently encountered a delay with my order, which naturally left me feeling disheartened. However, the team at Made in Design promptly addressed my concerns with empathy and professionalism. Despite the circumstances, they acknowledged the issue and went above and beyond to ensure that I felt heard and supported. Their sincere efforts to rectify the situation further solidified my trust in their brand. In an industry where integrity and reliability are paramount, Made in Design exemplifies the highest standards of service. Their transparency and dedication to their customers have undoubtedly set them apart as a beacon of excellence in online retail. I wholeheartedly recommend Made in Design to anyone seeking not only exquisite products but also a customer-centric, trustworthy purchasing experience. Thank you, Made in Design, for your genuine care and for upholding the true essence of outstanding customer service. Your unwavering commitment to excellence has truly made a lasting impression on me. L
Lell Gee
Turning Disappointment into Empowerment
My experience with madeindesign.it started off on the wrong foot with a non-delivery situation that lasted for an excruciating three months. The lack of communication and absence of any apology were disheartening. Despite my frustration, I decided to share my experience by leaving a negative review, hoping to prevent others from facing a similar ordeal. What followed next was beyond belief. Instead of acknowledging their mistake and rectifying the situation, they had the audacity to claim they had already cancelled and refunded my order. Little did they know, I had to turn to my bank to retrieve my hard-earned money. The blame game on Brexit further tarnished their credibility, coming across as excuses rather than genuine explanations. Nevertheless, I refused to let this experience dampen my spirits. It was clear that their priorities lay in profit rather than customer satisfaction. Their lack of professionalism, arrogance, and dishonesty spoke volumes about their business ethics. The sudden outreach after my negative review did not aim to address the issue or provide clarity on the missing order; instead, it was riddled with excuses and falsehoods. Reflecting on this journey, I realized the power of consumer feedback. By sharing our experiences, we empower others to make informed decisions. It's essential to browse through all reviews, especially the negative ones, before placing your trust in a brand. Let us hold companies accountable for their actions and strive for transparency and integrity in every transaction. M
Mikan
Perfect size
I recently purchased your product and I have to say, it's the perfect size for my needs. The convenience it offers is unmatched, and I can't thank you enough for the prompt delivery. I am genuinely impressed by the quality and functionality. This product has made my life so much easier and I can't imagine going back to the way things were before. Thank you for creating such an amazing solution that has truly made a difference in my daily routine!
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Introduction
Madeindesign.it is an online marketplace that offers a wide range of home decor and design products. The website was launched in 1999 and is based in Italy. It is one of the leading e-commerce platforms in Europe and has a vast collection of furniture, lighting, home accessories, and other design items from renowned designers and brands.Pros and Cons
Pros:- Wide range of products
- High-quality products from renowned designers and brands
- Easy navigation and user-friendly website interface
- Fast shipping and delivery
- Exceptional customer service
- Reasonable pricing
- The website is in Italian, which could be a challenge for non-Italian speakers
- Some of the products are relatively expensive
User Experience
Madeindesign.it provides an excellent user experience. The website has a simple and user-friendly interface, allowing customers to search and browse the products easily. The content is well-organized, and the product descriptions are detailed, including information about the materials, dimensions, and other specifications. Madeindesign.it also offers a blog section that provides informative content, including design tips, inspiration, and trends.Pricing and Value for Money
Madeindesign.it offers good value for money. Although some of the products are relatively expensive, they are of high quality and designed by renowned designers and brands. The website also offers occasional promotions and discounts, which make the products more affordable.Alternatives
Some of the alternatives to Madeindesign.it include:- Design Within Reach
- YLighting
- CB2
- West Elm
- Article
- Herman Miller
- Knoll