Users Voice for Madewithloveandsparkle

4% users rated Terrible
1% users rated Poor
0% users rated Average
1% users rated Very Good
94% users rated Excellent
Pie Chart Review Representation for Madewithloveandsparkle
Madewithloveandsparkle Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 12 Feb 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.6 4.5 4.4 5 4.8 4.8
Oct 2022 5 3.6 4.4 1 4.8 4.2
Nov 2022 5 4.4 2.7 5 4.9 3.9
Dec 2022 5 5 5 2 5 5
Apr 2023 4.9 4.1 4.6 5 4.8 3.1
Line Chart for Rating of peer stores

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Detailed Madewithloveandsparkle Review by

Introduction

Madewithloveandsparkle.co.uk is a UK-based online retailer that offers a wide range of personalized gifts for various occasions. From birthdays to weddings, the website has something for everyone. The store prides itself in crafting high-quality items that are both unique and customizable. The platform has gained a reputation as a go-to place for people looking for thoughtful and personalized gifts.

Pros and Cons

Pros:
  • Wide selection of personalized gifts
  • High-quality products
  • Easy to navigate the website
  • Reasonable pricing and value for money
Cons:
  • Limited option for international shipping
  • No loyalty program or membership

User Experience

The website is user-friendly and easy to navigate. Customers can easily search for products based on categories, occasions, and recipients. The website is optimized for mobile devices, making it convenient to shop on-the-go. Customers can also view high-resolution images of the products they're considering, with clear descriptions of products and personalization options.

Pricing and Value for Money

Madewithloveandsparkle.co.uk offers reasonable pricing for their products. While some might find the cost a bit high compared to other retailers, the company is known for producing high-quality, personalized gifts that are worth the additional cost. Customers can rest assured that they are getting their money's worth when buying from this company.

Alternatives

Other online personalized gift retailers include
  • Gettingpersonal.co.uk
  • Personalizationmall.com
  • Gifts.com

Customer Service

Madewithloveandsparkle.co.uk offers responsive customer service, including email correspondence and a phone line. The company is committed to providing excellent customer service and strives to resolve any issues promptly.

Product Quality and Selection

The products sold on Madewithloveandsparkle.co.uk are well made, with attention to detail and quality. The website offers an extensive selection of personalized items, including jewelry, home décor pieces, and baby gifts. Customers can customize the products with their names, initials, or special dates.

Website Usability

The website is easy to use, and customers can quickly find the products they are looking for. The website is also easy to navigate, and customers can search for products based on categories, occasions, or recipients. The website features clean and modern design, making the customer experience enjoyable.

Returns and Exchanges

Madewithloveandsparkle.co.uk offers returns and exchanges on most items. The customer must contact the company within 14 days to initiate the process. The customer is responsible for return shipping fees.

Promotions and Discounts

Madewithloveandsparkle.co.uk offers promotional discounts throughout the year. Discounts range from holiday sales to seasonal promotions. The company also offers a discount to customers who sign up for their newsletter.

Reputation

Madewithloveandsparkle.co.uk has an excellent reputation for creating high-quality, personalized gifts. The company has received positive reviews from satisfied customers across various online review platforms.

Payment Options

Customers can pay for their purchases on Madewithloveandsparkle.co.uk using a variety of payment methods, including debit and credit cards, PayPal, and Klarna.

Loyalty Programs

Madewithloveandsparkle.co.uk does not offer a loyalty program or membership at the moment.

Customer Reviews

Madewithloveandsparkle.co.uk has received high ratings and positive reviews from customers who have purchased their personalized gifts. Customers rave about the quality of their items, the ease of ordering, and the responsiveness of customer service.

Community Involvement

Madewithloveandsparkle.co.uk has no known community involvement initiatives or programs.

Shipping and Costs

Madewithloveandsparkle.co.uk offers a standard delivery service for UK customers, which typically takes 2-4 working days. While the company does offer international shipping, the cost can be prohibitively expensive, making it more difficult for overseas customers to purchase from the website.

Madewithloveandsparkle Recent User Reviews

User Rating

5 stars

40

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Reviewer Name: K Mckeag

Review Submission Date: 2022-12-22

Review Title: Fabulous gifts, Fabulous customer service
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Review Description: I ordered a train sign, which was subsequently damaged by the delivery company and sent back to MWL&S by the delivery company. MWL&S promptly made me a new train sign and dispatched straight away. I received a new train sign before christmas, which was great as was a chrimbo pressie. Absolutely fabulous customer service. Will be ordering from MWL&S again.

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Reviewer Name: Natasha

Review Submission Date: 2022-12-21

Review Title: Love love love my acrylic plaque!! Will definitely be ordering from here again
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Review Description: Love love love my acrylic plaque!!

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Reviewer Name: Angela Georgiou

Review Submission Date: 2022-12-21

Review Title: Lovely product
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Review Description: Lovely product. Had a problem with delivery which was not their fault and they sorted promptly to make sure it was delivered by Christmas. Thank you so much

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Reviewer Name: Caroline

Review Submission Date: 2022-12-20

Review Title: Always really lovely unique presents
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Review Description: Always really lovely unique presents, wrapped well so they are delivered safely. They are always so quick with replies if you have any questions.

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Reviewer Name: Rachel Fenech

Review Submission Date: 2022-12-14

Review Title: Really beautiful item made .
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Review Description: Really beautiful item made .. cant fault it. very good at communicating even when I kept emailing with questions.. Great price too

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Reviewer Name: Laura Best

Review Submission Date: 2022-12-09

Review Title: Lovely item and staff
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Review Description: Absolutely love out item, I no my husband will love it too come Christmas. We did have issues with couriers loosing the item but it was kindly remade.Staff have been lovely and I really appreciate resending another one.

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Reviewer Name: Miss Pamela Goodwin

Review Submission Date: 2022-12-05

Review Title: Had an issue with delivery of my order…
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Review Description: Had an issue with delivery of my order which the company sorted out immediately. When my order came it was exactly what I wanted. Would definitely order from them again. Brilliant

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Reviewer Name: S Y

Review Submission Date: 2022-11-30

Review Title: Excellent service
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Review Description: Excellent service. The seller responded to my difficult request and my package arrived beautifully. I did not expect them to hit the nail on the head but they exceeded my expectations. I love it and will 100% order again!

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Reviewer Name: Steph

Review Submission Date: 2022-11-21

Review Title: Lovely dog paws ?
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Review Description: Lovely product! I ordered the dog paws to hang leads. The paws would have looked a little better if there had been screws in the hook holes as opposed to being glued on, would have made them more aesthetically pleasing but that is just my opinion! Overall very pleased and would order again from this company ?

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Reviewer Name: Jen Appleton mitchell

Review Submission Date: 2022-10-03

Review Title: House plaque
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Review Description: My house plaques arrived today and they are honestly better than I expected! The neighbours have all been commenting. I need one for every occasion! Thank you