Magazinesdirect User Reviews
415
Total User Ratings1/5
Final VerdictUsers Voice for Magazinesdirect
1% users rated Poor
0% users rated Average
1% users rated Very Good
1% users rated Excellent
Rate Magazinesdirect Coupons Store
| Sep 2022 | 1 | 1.8 | 4.4 | 4.5 | 5 | 4.8 |
|---|---|---|---|---|---|---|
| Oct 2022 | 1.6 | 2.8 | 4.4 | 3.6 | 1 | 4.3 |
| Nov 2022 | 1 | 2 | 2.7 | 4.4 | 5 | 2.4 |
| Dec 2022 | 5 | 5 | 5 | 5 | 2 | 5 |
| Mar 2023 | 1.4 | 5 | 4.6 | 4.1 | 5 | 1.7 |
| Line Chart for Rating of peer stores |
magazinesdirect.com
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priceline.com
greenmangaming.com
amiclubwear.com
lookfantastic.com
Detailed Magazinesdirect Review by Aisha Bachlani
Introduction:
Magazines Direct is a website that offers a wide range of magazines, including lifestyle, entertainment, sports, technology, and more. It is one of the UK's leading magazine subscription sites and offers a convenient way to buy magazines online.Pros:
- Wide range of magazine selection - Competitive prices - Discounts and promotional offers - Easy to navigate and user-friendly website - Multiple payment optionsCons:
- Limited options for international customers - Limited flexibility in payment plans - Limited options for returns and exchangesUser Experience:
Magazines Direct offers a user-friendly and easy-to-navigate website. The website offers a search bar, a list of top magazines, and categorized directories that allow customers to find specific interests with ease.Pricing and Value for Money:
Magazines Direct is priced competitively when compared to other magazine subscription websites. The website offers significant discounts and promotional offers on magazine subscriptions, which makes it great value for money.Alternatives:
There are various alternative online subscription websites such as Amazon, WH Smith, and Newsstand that offer similar services.Customer Service:
Magazines Direct has been known for their excellent customer service. They offer various support channels including email, telephone, and a dedicated 'Help' section on their website.Product Quality and Selection:
Magazines Direct offers a wide range of quality publications in various fields including lifestyle, fashion, cooking, and more. Their selection includes popular titles such as Vogue, Cosmopolitan, and National Geographic.Website Usability:
The website is designed with simplicity and ease of use in mind. The search bar, drop-down menu, and categorization make it easy for users to find what they are looking for.Returns and Exchanges:
Magazines Direct does not allow returns or exchanges once an order has been placed.Promotions and Discounts:
Magazines Direct offers seasonal promotions and discounts on magazine subscriptions. Additionally, they offer extended subscription plans that come with significant discounts.Reputation:
Magazines Direct has a good reputation in the online magazine subscription business, and they have been recognized for their excellent customer service.Payment Options:
Magazines Direct offers several payment options including PayPal, Credit Card, Debit Card, Direct Debit, and more.Loyalty Programs:
Magazines Direct does not currently offer a loyalty program.Customer Reviews:
Customers have been satisfied with Magazines Direct's selection and customer service. The majority of reviews praise their quick delivery times and reliable subscriptions.Community Involvement:
Magazines Direct does not currently have any active community involvement programs.Shipping and Costs:
Shipping costs vary depending on the destination of the order. For UK-based customers, there is no shipping charge, while international customers may incur additional fees. Delivery times range from 5-10 days.Magazinesdirect Recent User Reviews
Duration
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Reviewer Name: Mrs Gillian Eden
Review Submission Date: 2022-12-21
Review Title: Money taken, nothing received
Review Submission Date: 2022-12-21
Review Title: Money taken, nothing received
Review Description: My son ordered a one-off magazine from Magazines Direct on 2nd December. He was promised an email confirmation within 48 hours of placing the order. Three weeks later he has still not received the confirmation and the magazine has not been received. I emailed the company on his behalf and have not received a reply. The magazine was a birthday gift for my daughter so it is especially disappointing that Magazines Direct have let us down. I really wish we had read the reviews before placing the order.
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Reviewer Name: Mr Stephenson
Review Submission Date: 2022-12-20
Review Title: Wow - This company is the WORST
Review Submission Date: 2022-12-20
Review Title: Wow - This company is the WORST
Review Description: Wow, thought I would leave a review to warn others from using this company but shocked to see all they have is bad reviews already!!I have been lied to and ignored for months over my subscription. The customer help team do not give a damn. They just send back emails not relating to what you have asked. DO NOT USE THIS COMPANY.
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Reviewer Name: VM
Review Submission Date: 2022-12-16
Review Title: What a sham
Review Submission Date: 2022-12-16
Review Title: What a sham
Review Description: Same as others, wish I'd read these reviews before giving this sham of a company money. Order placed on 4th December and money taken. No sign of the promised confirmation email and they now say they can't find my order despite the fact they could find it when I called last week. Reporting to the Trading Standards and seeking my money back via Paypal. The responses to these reviews from Magazines Direct are meaningless. Magazines Direct - if you actually refund me, I will be glad to update this.Update: pleased to say I have received a refund.
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Reviewer Name: Jane Haydock
Review Submission Date: 2022-12-15
Review Title: Missing reward voucher
Review Submission Date: 2022-12-15
Review Title: Missing reward voucher
Review Description: I subscribed to two magazines, and should have received a £10 reward for each subscription (by Evoucher). Only received one. Have been phoning and emailing for over a month and still no reply re. missing reward, just numerous computer generated generic messages. Will not be subscribing with them again.
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Reviewer Name: Mal Bowst
Review Submission Date: 2022-12-15
Review Title: Requested subscription refund on Nov
Review Submission Date: 2022-12-15
Review Title: Requested subscription refund on Nov
Review Description: Requested subscription refund on Nov. 21st 2022, four days after it was taken from my account. Was informed that it could be up to 10 days to get the refund. After 2 emails (plus one sent today, Dec.15th 2022, with reference to the Financial Ombudsman) I have had no refund.If MagazinesDirect.com reply to this, they can cut out the standard blah, blah. They are in breach of the Consumer Protection act!!
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Reviewer Name: David Howlett
Review Submission Date: 2022-12-13
Review Title: Useless business - frauds
Review Submission Date: 2022-12-13
Review Title: Useless business - frauds
Review Description: Useless business. For everyone like me who never received their order, I suggest you charge back from your bank. They are fined for the charge back and it impacts their credit score - it’s essentially a message to the creditors that this business isn’t doing what it’s supposed to.
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Reviewer Name: Christine Potter
Review Submission Date: 2022-12-12
Review Title: Ordered magazine on 11/20/22
Review Submission Date: 2022-12-12
Review Title: Ordered magazine on 11/20/22
Review Description: Ordered magazine on 11/20/22. Received confirmation. Never received follow up email. Didn't receive magazine. Sent email via link on order confirmation for help. Said they'd respond in two days. Didn't hear anything. Sent another email. Received the same message. Haven't had a response. I want my money back!!!
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Reviewer Name: Alexa Lamond
Review Submission Date: 2022-12-11
Review Title: Same problems as all the others on…
Review Submission Date: 2022-12-11
Review Title: Same problems as all the others on…
Review Description: Same problems as all the others on here! Ordered a subscription, received confirmation email and then nothing. Tried to call customer services was waiting for over an hour and was then cut off! Have been emailing customer service and no response. This is meant to be a Christmas gift and I have no idea what is happening. Absolutely terrible customer experience. Wish I had never chosen this company to try and order from! I also can’t believe their own website is currently over 4 stars. Absolutely not the case!
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Reviewer Name: Jim Butler
Review Submission Date: 2022-12-10
Review Title: How are you still in business
Review Submission Date: 2022-12-10
Review Title: How are you still in business
Review Description: How are you still in business? I placed a simple order for two magazines a week ago. You took my money from my account and I have heard absolutely nothing. Unfortunately I never checked Trustpilot first - look at all the similar reviews! Are you running a scam or what?
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Reviewer Name: Customer
Review Submission Date: 2022-12-06
Review Title: Not a good experience
Review Submission Date: 2022-12-06
Review Title: Not a good experience
Review Description: Not a good experience. Similar outcome to other reviewers: order placed on line, acknowledgement received but no confirmation email arrived, well beyond 48hrs. Email to their help desk was returned ‘undeliverable’ after a week. Eventually resorted to phoning to be told order was never placed.
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