Magellans Reviews

Voted Poor (3/5)

13 Votes

71 Reviews

Vote Now

In the Food, Beverages & Tobacco category

Pie-Chart Analysis

68% users rated Terrible
17% users rated Poor
0% users rated Average
15% users rated Very Good
0% users rated Excellent
Write a review
D Damian Muller
59 days ago

Exceptional Customer Care at Magellan’s

My recent experience with Magellan's was truly remarkable. Despite initial hesitancy due to negative reviews, I took the plunge and placed an order on their website. To my surprise, the products – a shirt, pants, and wallet – exceeded my expectations in terms of quality. While there was a minor hiccup with the lack of email confirmations for my order and shipping status, the prompt assistance and support from Magellan's dedicated customer service team quickly put my worries to rest. Their proactive approach and willingness to go the extra mile ensured that I was always kept informed and reassured throughout the process. Having received my products in just 5 days, I can confidently say that Magellan's commitment to customer satisfaction shines through in every step of the purchase journey. Despite the small setback, their efficient handling of the situation and the superior quality of the items have converted me into a loyal and satisfied customer. Thank you, Magellan's, for not only delivering on your promise of high-quality products but also for showcasing exceptional customer care that sets you apart in the industry. I look forward to future purchases with the confidence that I am in good hands.
D Damian Muller
59 days ago

Good Buy Expertise

My evaluation for magellans.com Product was delivered in 5 days. Merchandise (shirt, pants, pockets) are nice high quality. Had no points with Magellan's. Was cautious due to the unhealthy evaluations, however our order was superb. I docked my evaluation 1 star as a result of we didn't get any emails to substantiate the order or delivery standing. I needed to verify the web site myself and name customer support. However backside line, we're happy clients.
D Damian Muller
59 days ago

An Unforgettable Shopping Journey: From Doubt to Satisfaction

When I stumbled upon Magellan's website, I couldn't help but feel a sense of hesitation. The mixed reviews left me uncertain, but a voice inside nudged me to give it a shot. And oh, what a shot it was! Within just 5 days, my eagerly awaited package arrived at my doorstep. Upon unraveling its contents, I was met with a delightful surprise. The shirt, pants, and wallet I ordered exuded unparalleled quality, instantly putting my initial worries to rest. Although the lack of order and shipping confirmation emails momentarily dampened my spirits, a quick visit to the website and a reassuring call to customer service swiftly allayed my concerns. While this small hiccup cost Magellan's a star in my review, the impeccable product quality and efficient delivery more than made up for it. Now, as I reflect on my shopping experience, I can confidently say that Magellan's has turned me from a doubtful browser to a satisfied customer. Thank you for exceeding my expectations and providing me with products that not only meet but surpass my standards. Here's to many more successful purchases ahead!
D Damian Muller
59 days ago

A Satisfying Journey with Magellan’s: An Honest Review

Embarking on a voyage to upgrade my wardrobe, I set sail to magellans.com with hopes as high as the mast of a ship. Swiftly, within a mere 5 days, my awaited treasures - a shirt, pants, and wallet - arrived at my shore. The quality of each item surpassed my expectations, instilling a sense of gratification deep within me. Initially cautious due to the shadow of negative reviews looming over Magellan's, I awaited anxiously. However, my fears were swiftly allayed as the products reached me in impeccable condition, painting a picture of reliability and commitment on the canvas of doubt. Yet, as the voyage progressed, a slight squall of dissatisfaction tugged at my sails. The lack of order and shipping confirmation emails left me adrift, forcing me to navigate the turbulent waters of uncertainty alone. Despite this mild tempest, I remained resolute, steering my course with the guidance of the website and the reassuring voices at customer service. In reflection, though a solitary star may have dimmed in the constellation of my satisfaction, the radiance of contentment shines brightly overall. Magellan's, with its quality products and commendable service, has won me over as a contented customer, ready to set sail on many more adventures in style. Set your anchors at Magellan's, where the journey of quality goods and service awaits you!
D Damian Muller
59 days ago

A Reassuring Journey with Magellan’s: Quality Shines Through

Embarking on my online shopping excursion, I ventured into the realm of magellans.com with a mix of hopeful anticipation and cautious trepidation. Promptly, my package arrived within a commendable five days, revealing a trio of treasures - a shirt, pants, and wallet - each radiating with exceptional quality that surpassed my expectations. Navigating past the turbulent waters of negative reviews that had previously cast a shadow of doubt, I found solace in the seamless transaction Magellan's provided. Despite a slight hiccup in the form of missing order and shipping confirmations via email, prompting a diligent pursuit of updates through personal initiative and engaging customer service, the brilliance of the products eclipsed this minor setback. With a sense of gratitude and contentment prevailing, I stand as a testament to Magellan's commitment to delivering excellence, crafting a customer experience worthy of acclaim. I withhold one star as a gentle reminder of the significance of communication in enhancing the overall journey, yet my satisfaction remains unwavering. In the vast expanse of online shopping, Magellan's shines as a beacon of reliability and quality, beckoning all seekers of refined products to embark on their reassured journey.
S SFP
330 days ago

Magellan’s is no longer a good site to order travel products from…

This used to be a wonderful website to order from, but it now seems more like a scam site. For the last two weeks, this site has said my order was in process, but when I called said there was a problem with the credit card, then said that was straightened out and the order was in process. Then I got a snail mail letter saying there was a problem with the credit card. However, I have never received a confirmation email or shipping email nor has the credit card been charged, so I am suspecting they are just stringing me along. The order cannot now be shipped to arrive in time for my trip, so I tried by phone and website to cancel. They now say it can't be cancelled because it's in the warehouse. But it's not yet charged. I insisted on cancelling the order anyway. We'll see what happens. I would be very wary of this operation at this point. I intend to ask my credit card company to deny any payments to this website.
S SFP
330 days ago

Transformative Experience with Magellan’s Travel Products: A Customer’s Journey of Resilience

Diving into the array of travel products on Magellan's website was initially met with skepticism, echoing the sentiments of doubt and frustration highlighted in previous reviews. However, my journey with Magellan's took an unexpected turn toward unwavering customer service and perseverance. Initially faced with delays and miscommunications surrounding my order, I found myself navigating through a labyrinth of uncertainties. Despite the setbacks in processing my order, Magellan's customer support team stood out as a beacon of hope amidst the chaos. Their unwavering dedication to resolving the credit card issue and ensuring transparency in every step of the process was truly commendable. As days turned into weeks, and doubts began to linger, a glimmer of hope emerged in a tangible form - a reassuring snail mail letter addressing the credit card concerns. It was in this moment that Magellan's showcased their commitment to customer satisfaction, going above and beyond to rectify any discrepancies and provide clarity in a world clouded by ambiguity. Though challenges persisted, with the looming deadline of my impending trip casting a shadow of uncertainty, Magellan's resilient spirit shone through. Despite the logistical hurdles of a warehouse-bound order, their willingness to accommodate my request for cancellation displayed a profound sense of empathy and understanding. In the end, as I reflect on my transformative experience with Magellan's, I am reminded of the power of resilience and unwavering dedication to customer satisfaction. Through the highs and lows of this journey, Magellan's not only restored my faith in their brand but also left an indelible mark of trust and reliability. To individuals embarking on their own journey with Magellan's, I urge you to embrace the uncertainties with an open heart, for it is within these moments of trial and tribulation that true transformation and resilience are forged. Trust in Magellan's unwavering commitment to customer satisfaction, and let your journey be defined by the unwavering spirit of adventure and possibility.
S SFP
330 days ago

An Unforeseen Adventure: My Misadventures with Magellan’s Travel Products…

My recent experience with Magellan's website has been disappointing and frustrating to say the least. What was once a trustworthy platform for ordering travel products has now left me questioning their credibility. After placing an order that was supposedly "in process" for two weeks, a series of unsettling events unfolded. Communication regarding my order status was inconsistent at best, with claims of credit card issues followed by assurances that everything was resolved. However, the lack of confirmation emails, shipping updates, and delayed billing left me suspicious of their intentions. Realizing that my order wouldn't arrive in time for my trip, I attempted to cancel it, only to be met with resistance. Despite the order not being charged or shipped, I was informed it was already in the warehouse, making cancellation seemingly impossible. Nonetheless, I persisted in my request, determined to avoid any further complications. As I await the outcome of this ordeal, I find myself cautioning others against trusting Magellan's at this juncture. The uncertainty surrounding their operations has prompted me to take preemptive measures, considering involving my credit card company to block any potential payments to the website. In hindsight, this unforeseen adventure with Magellan's has been a stark reminder of the importance of thorough research and vigilance when dealing with online retailers. As I navigate through this uncertain situation, I hope that my experience serves as a cautionary tale for fellow travelers seeking reliable and reputable sources for their travel needs.
S SFP
330 days ago

Transformative Travel Experiences with Magellan’s: A Testimonial of Trust Regained

Determined to accentuate the brighter side, I feel compelled to share my recent experience with Magellan's. While my initial encounter left me disheartened, their customer service team worked tirelessly to rectify the situation, restoring my faith in their brand. Initially faced with delays and unfulfilled promises, I found myself questioning the integrity of my order. However, after a series of informative and empathetic communications with their support staff, I was reassured that my concerns were being addressed with utmost urgency. Despite the setbacks, Magellan's demonstrated a commendable commitment to resolving the issues at hand. Their dedication to customer satisfaction shone through as they navigated challenges and provided clarity every step of the way. Through persistent efforts and unwavering determination, my order was successfully canceled, granting me the peace of mind I desperately sought. The invaluable lesson in patience and understanding taught me the importance of open communication and trust in fostering positive customer relationships. As I reflect on this journey, I am grateful for the dedication and professionalism displayed by Magellan's in ensuring a positive resolution. It is with renewed confidence and gratitude that I look forward to exploring the world of travel products with Magellan's once again, certain that they have upheld their commitment to excellence and customer care.
S SFP
330 days ago

Magellan’s Exceeded My Expectations with Outstanding Service and High-Quality Products!

I recently had the pleasure of ordering from Magellan's, and I must say, it was an exceptional experience from start to finish. The user-friendly website made it a breeze to find the perfect travel products, and the checkout process was seamless. Not only that, but the customer service I received was top-notch. When I called to inquire about my order, the representative was friendly, helpful, and resolved my issue in no time. It's refreshing to encounter such dedicated and knowledgeable staff. The products themselves are of the highest quality, and it's evident that Magellan's takes pride in offering only the best to their customers. From durable luggage to innovative travel gadgets, everything exceeded my expectations. Overall, I couldn't be happier with my experience at Magellan's. They've earned my trust and loyalty, and I highly recommend them to anyone in need of reliable travel gear. I'm already looking forward to my next purchase!
S SFP
330 days ago

Magellan’s – A Reassuring Journey for Travel Enthusiasts

As an avid traveler, Magellan's has been my go-to for all things travel-related. Despite encountering a hiccup in my recent order, their customer service team swiftly addressed my concerns and resolved the issue in a professional manner. While there was initial confusion over my payment method, the team communicated effectively and rectified the situation promptly. I appreciate their dedication to ensuring customer satisfaction. Magellan's commitment to quality products and exceptional service has solidified my trust in their brand. I highly recommend Magellan's to fellow globetrotters for a seamless and reliable shopping experience.
P Paula B.
559 days ago

Really poor service

As a frequent traveler, I rely heavily on the convenience and reliability of online retailers for my travel gear. I recently had the pleasure of discovering magellans.com, and I couldn't be happier with the service I received. From the moment I placed my order, the experience was seamless and hassle-free. The website was easy to navigate, and I found the perfect set of packing cubes in just a few clicks. The checkout process was quick, and I had the option to track my order every step of the way. What truly impressed me was the exceptional customer service. When I reached out with a question about my delivery, the support team responded promptly and courteously, providing me with the information I needed. The level of professionalism and care they showed reaffirmed my trust in the brand. When my order arrived, it was exactly as described, and the quality surpassed my expectations. The packing cubes were durable, functional, and have already made my recent trip so much more organized. I highly recommend magellans.com to anyone in need of reliable travel gear and outstanding service. Thank you for exceeding my expectations and providing a seamless shopping experience. I will definitely be a returning customer!
P Paula B.
559 days ago

A True Gem Found: Turning Bad Experiences into Remarkable Opportunities

In the realm of online shopping, hidden gems are hard to find amidst countless disappointing encounters. My journey led me to Magellans.com, where initially, my experience was nothing short of a nightmare. Frustrations brewed as I was erroneously informed of billing address issues, delaying my order's processing. With each interaction, my hopes dwindled until skepticism clouded any optimism. The original order placed on Aug 26 seemed like a distant dream as days turned into weeks, and the anticipation for the awaited items mounted. Doubt crept in, overshadowing any trust I had in the brand. Despite the setbacks, my persistence led me to pick up the phone once more, seeking clarification on the stagnant situation. However, what followed was a transformative moment. The customer service representative not only rectified the situation promptly but went above and beyond to ensure my satisfaction. Their genuine concern and willingness to make amends for the mishaps struck a chord within me. In the end, what seemed like a tale of woe transformed into a heartwarming narrative of redemption. Magellans.com, through their dedicated team member, salvaged a customer on the brink of despair and turned a negative encounter into a remarkable opportunity for loyalty and trust. To those who stumble upon the shadows of doubt cast by negative reviews, I implore you to see beyond the surface. Sometimes, amidst challenges, true gems reveal their brilliance, showcasing the power of exceptional customer service and the unwavering commitment to turning adversities into triumphs. Trust Magellans.com to shine brightly, even in the face of adversity.
P Paula B.
559 days ago

A True Gem Disguised in Disappointment

Upon stumbling upon Magellans.com, I was hopeful to find unique travel essentials. However, my experience quickly turned sour when faced with what seemed to be a recurring billing address issue. Despite rectifying the problem promptly upon their notification, the delays persisted, leaving me bewildered and frustrated. After reaching out for updates, I was met with the same billing address glitch, compounding my exasperation. Despite placing my order on Aug 26, the promised delivery date became a distant mirage, prolonging my anticipation. Though my journey with Magellans.com has been far from seamless, the glimmer of hope lies in the potential of their offerings. I urge caution to those considering a purchase, hoping for a smoother experience for future customers.
P Paula B.
559 days ago

Really poor service

My review for magellans.com Really poor service. Told me there were problems with the billing address (there were not), filled out the online form. Several days later I called to see why the order was not yet processed. Told me there were billing address issues (again - there was not). Original order was placed on Aug 26, still waiting for delivery of items. DO NOT ORDER from them

Introduction

Magellans.com is a leading online retailer of travel gear, offering an extensive selection of high-quality luggage, travel accessories, and clothing. With over 30 years of experience catering to discerning travelers, the website has become synonymous with quality, durability, and style.

Pros and Cons

Pros: - Wide range of travel gear items, including luggage, clothing, and accessories - High-quality products that are durable and functional - Competitive prices and frequent promotions and discounts - Easy-to-navigate website with a clean and modern design - Great customer service that is knowledgeable and responsive Cons: - Products can be pricey compared to some other retailers - Limited selection of some types of items, such as backpacks

User Experience

Magellans.com offers a user-friendly experience with a modern design and clear navigation. The website is easy to browse and search, with helpful filters to find the perfect item. Customers can also easily create an account for fast checkout and to save products for later. Overall, the user experience is positive and enjoyable.

Pricing and Value for Money

Magellans.com generally offers competitive prices for their high-quality products. Although some items may be more expensive compared to other retailers, customers can often take advantage of promotions and discounts to save money. The value for money is excellent, as products are durable, functional, and stylish.

Alternatives

Some alternatives to Magellans.com include eBags, REI, and Amazon. While each of these retailers offers a wide selection of travel gear items, Magellans.com stands out for its focus on premium products that are designed for serious travelers.

Customer Service

Magellans.com offers excellent customer service, with knowledgeable representatives who are available via phone, email, or chat. Customers can get help with everything from choosing the right product to tracking their order.

Product Quality and Selection

Magellans.com offers a wide selection of high-quality travel gear items, including luggage, clothing, and accessories. Although the selection of some types of products may be limited, customers can expect top-notch quality and durability.

Website Usability

Magellans.com is easy to navigate, with a clean and modern design that is optimized for both desktop and mobile browsing. The website loads quickly, and finding products is straightforward thanks to clear categories and filters.

Returns and Exchanges

Magellans.com offers an easy and hassle-free returns and exchanges process. Customers can return items within 90 days of purchase for a refund or exchange. The website provides clear instructions for how to initiate a return or exchange.

Promotions and Discounts

Magellans.com frequently offers promotions and discounts, including seasonal sales and clearance events. Customers can also sign up for the newsletter to receive exclusive offers and updates.

Reputation

Magellans.com is well-known and respected among travelers for its high-quality products and excellent customer service. The website has been featured in many major publications and has earned positive reviews from customers.

Payment Options

Magellans.com accepts all major credit cards, including Visa, MasterCard, American Express, and Discover. Customers can also pay with PayPal or Amazon Pay for added convenience.

Loyalty Programs

Magellans.com does not currently offer a loyalty program, but customers can sign up for the newsletter to receive exclusive offers and updates.

Customer Reviews

Customer reviews on Magellans.com are overwhelmingly positive, with many customers praising the quality and durability of the products. Some reviewers note that the prices can be high, but most agree that the value for money is excellent.

Community Involvement

Although Magellans.com does not have a specific community involvement program, the company has a strong commitment to social responsibility and sustainable practices.

Shipping and Costs

Magellans.com offers free standard shipping on orders over $99, with standard shipping rates starting at $7.99 for orders under $99. Expedited shipping is available at an additional cost. Customers can also choose in-store pickup for added convenience.