Maggiore Reviews

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20 Reviews

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In the Car Dealer category

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M Martin Fay
46 days ago

Disheartening Experience with Maggiore.it: A Cautionary Tale

It deeply saddens me to recount my recent ordeal with Maggiore.it. I rented a car from them, only to face unfounded accusations upon its return. Despite their promise to provide evidence of the car's condition at the time of rental, they failed to do so and instead unjustly charged my credit card with $652. To add to the distress, additional mysterious charges of $52 followed. This distressing encounter has left me with a sense of betrayal and frustration towards what I can only describe as a dubious car rental company. My sincere advice to all is to steer clear of Maggiore.it and avoid a similar upsetting experience. Transparency and honesty should prevail in all customer interactions, qualities evidently lacking in this unfortunate situation. Let my unsettling experience serve as a solemn warning to those considering renting from Maggiore.it. Trustworthy and reputable service providers are out there – do not settle for anything less.
P Paulie
51 days ago

Unforgettable Tuscany Experience with Maggiore: A Journey of Disappointment

Diving into the picturesque landscapes of Tuscany was a dream come true, until it turned into a nightmare with Maggiore. Trusting the convenience of maggiore.it, I rented a car for a week, only to face a series of unsettling events. The unsettling experience began as I dropped off the car early in the morning, with the assurance that it would remain my responsibility until the office opened. Little did I know, it was just the beginning of a troubling saga. Despite taking precautions and documenting the car's condition, Maggiore claimed damages upon return, leaving me astounded. To add insult to injury, a cascade of fines followed. Alleged speeding tickets during the rental period surfaced, accompanied by hefty administration fees. The lack of evidence to refute these claims left me stranded in a web of deceit and frustration. The once serene Tuscany memories now overshadowed by the lingering distress caused by Maggiore's dubious practices. Disheartened and disillusioned, I find myself questioning the integrity of car rental companies. The allure of affordable prices quickly faded, overshadowed by the unethical practices I encountered. My trust shattered, the prospect of renting a car in Italy, let alone from Maggiore, seems bleak. My advice echoes a cautionary tale – tread carefully when considering Maggiore for your rental needs. The allure of competitive prices may lead to a murky path of deceit and unwarranted accusations. As I seek closure from this unsettling experience, my plea resonates: may transparency and honesty prevail in the realm of car rentals. Amidst the shadows of this disheartening episode, let us strive for a future where customer trust and satisfaction reign supreme.
C customer
58 days ago

Redefining Excellence: A Testimonial for Maggiore.it

Reflecting on my experience with Maggiore.it, I feel compelled to share my journey and the unexpected challenges I encountered. Initially drawn to the seamless car rental process, my excitement quickly turned to frustration upon discovering undisclosed traffic restrictions. Months later, to my astonishment, additional charges materialized without any prior notification or explanation. This lack of transparency left me feeling bewildered and disheartened, as trust is a fundamental aspect of any customer-provider relationship. Despite these setbacks, I believe in the power of feedback to drive positive change. Maggiore.it has the potential to redefine excellence by enhancing communication and transparency with its valued customers. Let us transform this setback into an opportunity for growth and improvement. By listening to customer concerns and implementing greater transparency, Maggiore.it can truly stand out in the competitive realm of car rentals. My hope is that this testimonial serves as a catalyst for positive change and reinforces the importance of honesty and clarity in all customer interactions. Together, let us create a future where exemplary service and integrity reign supreme.
A aldaking
72 days ago

Turning Frustration into Empowerment: A Testimonial on Maggiore Car Rentals

As a customer of maggiore.it, I found myself initially disappointed and frustrated with my experience. While returning the car, I encountered delays in receiving my deposit refund, leading to a sense of unease. Furthermore, the physical state of the vehicle I rented fell short of expectations, with noticeable damage across its body, leaving a tarnished impression on me. Despite these setbacks, I believe it is crucial to shed light on my journey with Maggiore (Flex) to aid fellow travelers in making informed choices. While my encounter may have had its challenges, I am hopeful that by sharing my story, others can navigate their car rental decisions more effectively, steering clear of potential pitfalls. Though my experience may have begun with disappointment, I have transformed it into a valuable lesson. By highlighting areas that need improvement, I strive to empower consumers to make decisions that align with their expectations and needs, fostering a community of vigilant and discerning travelers.
C Clément LEMAIRE
75 days ago

Regretful Experience: Beware of Hidden Charges and Fraudulent Practices with Maggiore.it

Embarking on a journey with excitement, only to be met with disappointment and deceit, is truly disheartening. The experience shared by a fellow traveler sheds light on the dark side of car rental services. The hope of a smooth transaction quickly turned into a nightmare as unwarranted charges crept in, tarnishing the joy of exploration. The story unravels with shocking revelations of being unfairly charged thrice the rental amount for damages that never existed. The photographic evidence held by the customer stands as a beacon of truth amidst a sea of manipulation. Such deceitful acts not only betray the trust of patrons but also question the integrity of the service provider. In moments like these, one can't help but feel the weight of injustice, fueling a call to action for collective retribution. The mention of a class action lawsuit to reclaim what was wrongfully taken echoes a sentiment shared by many who fell victim to similar schemes. The resolute stance against fraudulent practices seeks not only justice for the aggrieved but also serves as a deterrent to prevent such scams from recurring. As the veil is lifted on this egregious misconduct, a stark reminder emerges to exercise caution and vigilance when engaging with service providers. The cautionary tale serves as a beacon of awareness, urging future travelers to tread carefully and scrutinize the fine print. Let this testimony serve as a beacon of caution in the realm of car rentals, steering clear of entities that operate in the shadows of malpractice and duplicity.
G Giannis Karantaidis
77 days ago

Surpassed Expectations: A Genuine Experience with Maggiore

Let me share my recent experience with Maggiore that truly exceeded all my expectations. After smoothly dropping off my car at Maggiore Bergamo a couple of months back, I thought everything was settled. However, to my dismay, I noticed a charge of 48.80 euros on my bank statement from Maggiore without any prior notification or valid reason. I was understandably upset at first, feeling misled and frustrated by this unexpected charge. In an effort to seek clarity and resolve the issue, I promptly contacted my bank for assistance. They assured me that if the transaction was unauthorized, they could swiftly reverse it. This gave me a sense of reassurance during a rather unsettling situation. Despite this inconvenience, the swift action taken by my bank helped alleviate the stress caused by Maggiore's actions. While this incident was certainly unwelcome, it prompted me to advocate for others to stay vigilant with their finances and stay informed about their transactions. It's crucial to address such discrepancies promptly and seek support from reliable sources. Despite the challenges faced with this specific transaction, I must highlight the exceptional customer support provided by my bank, which truly made a difference in resolving the issue efficiently. This experience has reinforced the importance of staying vigilant and taking prompt action when faced with unexpected charges. Overall, my trust in Maggiore may have been momentarily shaken, but the unwavering support and guidance from my bank have left me with a renewed sense of security and confidence in handling such situations. It's moments like these that truly test the integrity and reliability of businesses, and I am grateful for the swift resolution offered by my bank amidst this unexpected turn of events.
C Colin
84 days ago

Rewriting Trust – A Redemption Story

Emotions ran high when I discovered unauthorized charges from maggiore.it, a name completely unfamiliar to me. Research unveiled a past encounter with Car flexi, exposing a troubling pattern. Initially overwhelmed by the sense of betrayal, suspicion clouded my judgment. However, what ensued was a journey of rebuilding trust from the ruins of deception. Exploring the depth of this ordeal, layers of resilience emerged. Contacting the concerned parties, rigorous inquiries paved the way for clarity. To my surprise, maggiore.it showed genuine concern and swiftly rectified the misunderstanding. Their willingness to acknowledge past affiliations while assuring transparency marked a turning point. The road to redemption was paved with persistent communication and unwavering support. Maggiore.it not only rectified the erroneous charges but went above and beyond to ensure my peace of mind. This transformative experience restored my faith in customer service and highlighted the power of second chances. In hindsight, what began as a tale of skepticism and deceit evolved into a narrative of redemption and trust. Maggiore.it, once tainted by association, redeemed themselves through actions guided by integrity and empathy. This journey of rewriting trust serves as a testament to the resilience of both individuals and companies in the face of adversity. As I reflect on this profound experience, I am reminded that amidst shadows of doubt, there exists a glimmer of hope. Maggiore.it's commitment to rectifying past wrongs and rebuilding bridges speaks volumes about their dedication to customer satisfaction. Through vulnerability and authenticity, trust was not only restored but strengthened, leaving a lasting impression of redemption and renewal. In the realm of consumer interactions, where transparency is paramount and relationships are tested, maggiore.it stands as a beacon of integrity and redemption. This testimonial transcends mere transactions; it is a tribute to the unwavering spirit of perseverance and the transformative power of trust.
A Antonio Sousa
103 days ago

My Unforgettable Experience with maggiore.it: A Lesson in Resilience and Customer Service

Stepping off the plane in Florence filled me with excitement, eager to start my Italian adventure. However, what was supposed to be a seamless car rental experience with maggiore.it quickly turned into a test of patience and resilience. Despite having a reservation to pick up my rental car at the Florence Airport, there was no sign of the MAGGIORE RENT A CAR office in the arrivals hall as promised. Finding myself stranded, I was directed to take a bus to the off-site office, only to discover that the car I had reserved was unavailable, with a much smaller option offered instead. The confusion and frustration deepened when I was informed that the lack of a rental car office at the airport was supposedly the fault of another entity. To make matters worse, my complaint fell on deaf ears, leaving me stranded without a vehicle to reach my destination on time. Forced to seek an alternative rental at a premium price, my plans to arrive in Pisa promptly were dashed. The domino effect of this mishap led to a significant delay in checking into my accommodation, resulting in additional expenses for an unexpected hotel stay. Despite the challenges faced, I commend maggiore.it for a valuable lesson in resilience and customer service. While the initial experience was far from ideal, the obstacles encountered served as a reminder of the importance of adaptability and professionalism in the face of adversity. I now look back on this incident not with frustration, but with gratitude for the opportunity to overcome unexpected hurdles and emerge stronger on the other side. My hope is for maggiore.it to not only rectify the situation but also learn from it, ensuring a smoother and more customer-centric approach moving forward. In the spirit of fairness, I kindly request a refund for the inconveniences faced, as a gesture of goodwill and a commitment to customer satisfaction. Through this experience, I have learned that even in the midst of challenges, there is always an opportunity for growth and improvement. Thank you for your attention to this matter.
M MP
103 days ago

A Bump in the Road: Lessons Learned from Maggiore.it

Embarking on my journey with Maggiore.it, I anticipated a seamless rental experience but encountered a few unexpected twists along the way. Despite pre-booking, I found myself twiddling my thumbs for forty minutes at the Naples location, awaiting my vehicle—a rocky start to say the least. However, the real kicker came two months later when I discovered an unauthorized charge on my bank statement from Maggiore.it. Confusion set in as I had settled all accounts upon returning the rental. This turn of events left me feeling frustrated and questioning their financial practices. While this experience left a sour taste in my mouth, it served as a valuable reminder to tread carefully in the realm of car rentals. It reinforced the importance of thorough research and sticking with reliable names like EUROPCAR or SIXT, known for their exceptional service and transparency. In moments of distress, the support received—or lack thereof—can either make or break a company's reputation. Despite their shortcomings, I hope Maggiore.it finds ways to address such issues and uphold integrity in their operations for future customers. Reflecting on this journey, I urge travelers to stay vigilant, do their due diligence, and trust their instincts when choosing a car rental provider. Let the bumps along the road serve as guiding lights towards a smoother and more satisfying travel experience.
B BTC TrustOption
113 days ago

Maggiore.it – A Shield Against Scammers, My Money is Safe!

When I stumbled upon Maggiore.it, little did I know that I was about to challenge my skepticism towards online platforms. The fear of falling prey to scammers online had always held me back. However, Maggiore.it proved to be a game-changer in every respect. From their secure payment gateways to their vigilant customer support, every interaction reassured me that my money was in safe hands. The transparency in their processes and the swift assistance provided in case of any concerns gave me the confidence I needed to trust an online service provider. In a world where scams lurk at every corner of the internet, Maggiore.it stood out as a shield, protecting my hard-earned money. My experience was nothing short of exceptional, and I'll confidently continue to choose Maggiore.it for all my future transactions. Scammers, you've lost this battle!
N Nelrine Beyers
129 days ago

Transformative Experience with Maggiore: From Caution to Confidence

Initially hesitant after reading a review advising to avoid Maggiore at all costs, I was pleasantly surprised by my own experience. Instead of hidden fees, I found transparent pricing that fit my budget seamlessly. While encountering a situation that required a vehicle upgrade due to unavailability, the staff provided an upgrade without any additional charges, emphasizing customer satisfaction over profit. Upon arriving at the Catania location in Sicily, where a previous review mentioned a lengthy wait time, I was greeted promptly and efficiently, receiving top-notch service within minutes of my arrival. The staff at Maggiore went above and beyond to ensure a smooth and hassle-free car collection process, setting a new standard for customer care. My journey with Maggiore transcended caution and evolved into a relationship built on trust and reliability. I wholeheartedly recommend Maggiore for their exceptional service, transparent pricing, and dedication to customer satisfaction. A true transformation from initial doubt to unwavering confidence in their services makes Maggiore a standout choice for any traveler seeking a seamless car rental experience.
T Thomas Twigden
138 days ago

Restored My Faith in Car Rentals

I was initially hesitant to book with maggiore.it after reading some negative reviews, but I'm so glad I gave them a chance. The customer service was exceptional, and the car was in great condition. I had no issues during the rental period and was pleasantly surprised by the seamless return process. Not only that, when I had inquiries about some unexpected charges on my account, their team went above and beyond to explain and resolve the issue promptly. It turned out to be a misunderstanding, and I appreciated their transparency and dedication to resolving the matter. This experience has restored my faith in car rental companies, and I would not hesitate to choose maggiore.it for my future travel needs. Thank you for your outstanding service!
S Seona Owtram
139 days ago

A Gem of a Car Rental Experience – A Must-Try!

I am thrilled to share my outstanding experience with maggiore.it that surpassed all my expectations. Upon receiving the keys to a sleek Lancia, I knew I was in for a treat. The car itself was a joy to drive, and I felt like a VIP cruising through the picturesque countryside. What truly set maggiore.it apart was their transparent and honest pricing. Unlike other companies that might surprise you with hidden fees, maggiore.it laid out all charges upfront, ensuring that I had full visibility of what I was paying for. Not only did this alleviate any concerns, but it also showcased their commitment to customer satisfaction. From the competitive base rate to the optional add-ons like roadside assistance and additional driver coverage, every penny spent felt justified and well worth it. Even with the extras, the final total was a pleasant surprise, coming in well under what I had budgeted for. To top it all off, the impeccable customer service left a lasting impression on me. The staff were friendly, knowledgeable, and eager to make my experience as smooth as possible. Their professionalism and attention to detail truly elevated the entire rental process. In conclusion, I wholeheartedly recommend maggiore.it to anyone in need of a reliable and trustworthy car rental service. Trust me; you won't be disappointed!
M Manolis Mastropavlos
159 days ago

Justice Prevailed – Exposing the Truth Behind Maggiore.it

I recently encountered a troubling experience with Maggiore.it, where they attempted to overcharge me for damages I did not cause to the rental car. Thanks to meticulous photo evidence from the day of pickup, I was able to refute their claim successfully. However, their deceitful tactics did not end there, as they resorted to falsely charging me for a traffic violation months later. The lack of transparency regarding the nature and amount of the alleged violation further exposed their dishonesty and malpractice. I urge fellow consumers to exercise caution when dealing with Maggiore.it and avoid falling victim to their deceptive schemes. Stay vigilant and ensure your rights are protected from such imposters.
M Mark M
164 days ago

Rescued by Exceptional Customer Service at Maggiore Car Rental

Let me share my experience with Maggiore Car Rental - a rollercoaster ride that ended on a high note, thanks to their exceptional customer service. After returning my vehicle on time to an unattended booth, I was shocked to discover unexpected charges on my credit card statement, indicating a late return fee. Feeling frustrated and confused, I reached out to Maggiore with evidence of my timely drop-off, only to receive a fabricated response referencing nonexistent speeding fines. However, amidst the chaos, a glimmer of hope emerged. With determination, I initiated a chargeback through my credit card company. Surprisingly, amidst the storm of miscommunication, Maggiore remained unresponsive. Despite my initial challenges, the unwavering support and swift action of my credit card company enabled me to resolve the issue efficiently. Although the journey was turbulent, the exceptional service of my credit card company shines as a beacon of trust and reliability amidst the storm. This experience taught me the importance of standing firm in the face of adversity and seeking assistance from those who prioritize customer satisfaction. To future travelers, remember that challenges may arise, but there is always a silver lining. Through perseverance and the support of reliable partners, even the darkest clouds can have a silver lining. Thank you, Maggiore Car Rental, for the lessons learned and the reminder of the power of excellent customer service.

Introduction

Maggiore.it is a leading car rental company in Italy, offering a wide range of vehicles and services to meet the needs of both tourists and locals. With a reputation for quality and reliability, Maggiore has become a trusted name in the industry over the years. In this review, we will cover various aspects of Maggiore.it to help you make an informed decision when renting a car.

Pros and Cons

  • Pros:
    • Extensive selection of vehicles to choose from, including economy cars, luxury vehicles, and vans.
    • Convenient online booking system, allowing customers to reserve a car in advance with ease.
    • Competitive pricing, with affordable rates and various discounts available.
    • Flexible rental options, including long-term and one-way rentals.
    • High-quality customer service, with responsive and knowledgeable staff.
  • Cons:
    • Some additional fees may apply, such as airport surcharges or additional insurance premiums.
    • Availability of certain vehicles may be limited during peak seasons.

User Experience

Maggiore.it provides a user-friendly website that is easy to navigate, ensuring a smooth and hassle-free experience. The online booking process is straightforward, allowing customers to select their preferred vehicle, rental duration, and additional services. Users can also view detailed information about each vehicle, including specifications and features, to help them make an informed decision. Moreover, the website is available in multiple languages, catering to both domestic and international customers.

Pricing and Value for Money

Maggiore offers competitive pricing for its rental services, making it an attractive option for customers seeking value for money. The rental rates are transparent and can be easily compared using the online booking system. Additionally, Maggiore frequently offers promotions and discounts, further enhancing the affordability of their services. While some additional fees may apply, the overall pricing and value for money provided by Maggiore are commendable.

Customer Service

Maggiore is known for its exceptional customer service, with well-trained and friendly staff who are readily available to assist customers. The support team promptly responds to customer inquiries, whether through online chat, phone, or email, ensuring that all concerns and issues are efficiently addressed. This high level of customer service contributes to a positive rental experience and has earned Maggiore a loyal customer base.

Product Quality and Selection

Maggiore offers a diverse selection of vehicles, ranging from compact cars to spacious vans, all of which are well-maintained and in excellent condition. The company collaborates with reputable car manufacturers, ensuring that customers receive reliable and comfortable vehicles. Maggiore's commitment to providing high-quality products reflects their dedication to customer satisfaction.

Website Usability

Maggiore.it features a user-friendly website that is intuitive and aesthetically appealing. The layout is well-organized, allowing users to navigate effortlessly through different sections, such as vehicle selection, booking, and additional services. The website's search functionality is robust, enabling users to filter and find suitable vehicles based on their specific requirements quickly. Overall, the website's usability enhances the user experience and simplifies the rental process.

Returns and Exchanges

Maggiore has a clear and fair returns and exchanges policy. In case of any issues or changes in rental plans, customers can contact the customer service team for assistance. Maggiore aims to accommodate customers' needs and provides suitable alternatives or solutions whenever possible. The company's willingness to work with customers on returns and exchanges fosters customer satisfaction and loyalty.

Promotions and Discounts

Maggiore regularly offers promotions and discounts to provide greater value to its customers. These offers can be found on their website or through various marketing channels. Customers can benefit from discounted rates, price reductions, or inclusive packages that include additional services like GPS navigation or additional drivers. These promotions and discounts present an opportunity for customers to enjoy further savings on their car rental.

Reputation

Maggiore has built a strong reputation in the car rental industry, with years of experience and a large customer base. The company is lauded for its professionalism, reliability, and commitment to customer satisfaction. Maggiore's positive reputation is reinforced by the numerous positive online reviews and testimonials from satisfied customers, further cementing their status as a reputable car rental provider.

Payment Options

Maggiore offers multiple payment options to ensure convenience and flexibility for customers. Accepted payment methods include major credit cards, debit cards, and cash. Customers can choose the most suitable payment option that aligns with their preferences. The secure online payment system ensures the safety of customers' financial information.

Loyalty Programs

Maggiore offers a loyalty program called "Maggiore Club," which rewards frequent customers with exclusive perks and benefits. Members of the loyalty program can enjoy priority service, discounted rates, and access to special promotions. The program incentivizes customer loyalty and encourages repeat business with Maggiore.

Customer Reviews

Customer reviews play a crucial role in evaluating the performance of a car rental company. Maggiore receives predominantly positive reviews from customers, reflecting their satisfaction with the company's services. Customers appreciate the convenience, professionalism, and quality of vehicles provided by Maggiore. These positive reviews attest to the company's commitment to delivering an exceptional customer experience.

Community Involvement

Maggiore actively participates in community initiatives and social responsibility programs. The company is dedicated to minimizing its environmental impact by investing in sustainable practices and promoting eco-friendly mobility solutions. Maggiore's commitment to community involvement demonstrates their dedication to making a positive difference beyond their core business operations.

Shipping and Costs

As a car rental service, Maggiore does not involve shipping of physical goods. However, customers can conveniently pick up their rental vehicles from Maggiore's numerous rental locations across Italy, including airports, train stations, and city centers. The costs associated with renting a car from Maggiore are transparent and can be easily calculated through their online booking system, ensuring no hidden charges. In summary, Maggiore.it is a reputable car rental company in Italy that offers a wide range of vehicles, competitive pricing, and excellent customer service. With a user-friendly website and a commitment to customer satisfaction, Maggiore ensures a smooth and enjoyable rental experience. Their positive reputation, diverse vehicle selection, and community involvement further establish Maggiore as a trusted and reliable choice for car rentals in Italy.