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Introduction is an e-commerce website that offers a broad range of quality bikes and accessories for both professionals and beginners. The website offers a variety of categories such as road, mountain, electric, and city bikes, as well as accessories like helmets, locks, lights, and bike racks.

Pros and Cons

One of the best things about is their large selection of bikes and accessories. Additionally, their pricing is competitive, and their website is easy to use. On the downside, some customers have reported issues with customer service, and shipping times can vary, depending on the product.

User Experience

Navigating the site is easy, with a clear menu that leads to various categories of bikes and accessories. The product pages include clear images, detailed descriptions, and customer reviews to help customers make informed purchases.

Pricing and Value for Money offers competitive pricing on most of their products, making it easier for customers to find affordable, high-quality bikes and accessories.


Some of the alternatives to include JensonUSA, REI, and Chain Reaction Cycles. These websites also offer a vast selection of bikes and accessories, competitive pricing, and excellent customer service.

Customer Service

While some customers have reported negative experiences with customer service, many others have praised the website's quick response times and helpfulness. The website has a dedicated customer service team that can be contacted via phone or email.

Product Quality and Selection offers an excellent selection of high-quality bikes and accessories. They stock products from some of the most reputable brands in the industry, including Shimano, Specialized, and Giant.

Website Usability

The website is user-friendly, with intuitive navigation and an easy-to-use search function. The product pages are also detailed and provide all the necessary information, including detailed specifications and customer reviews.

Returns and Exchanges offers a 30-day return policy on most products, as long as they are unused and in their original packaging. Customers can return items via mail or in-person at one of their retail locations.

Promotions and Discounts regularly runs promotions and discounts on their products. Customers can sign up for the website's mailing list to receive notifications about exclusive deals and offers.

Reputation has a positive reputation within the cycling community, with many customers praising their selection, pricing, and customer service. The website has an A+ rating with the Better Business Bureau, indicating a commitment to customer satisfaction.

Payment Options accepts a range of payment options, including major credit cards and PayPal.

Loyalty Programs

The website does not currently offer a loyalty program, but they do have a rewards system that allows customers to earn points for writing reviews and making purchases.

Customer Reviews

The website features customer reviews on their product pages, providing valuable insight into the quality and performance of each product.

Community Involvement is actively involved in the cycling community, sponsoring events and races, and partnering with local cycling organizations to promote cycling as a healthy, eco-friendly mode of transportation.

Shipping and Costs

Shipping costs and times vary depending on the product and location. In most cases, offers free ground shipping within the United States for orders over $50. They also offer international shipping for an additional fee.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...