Magnat Reviews

Voted Poor (2/5)

19 Votes

19 Reviews

Vote Now

Transforming Sound Quality: A Customer Experience with Magnat.de

When I stumbled upon Magnat.de, I had no idea that my music experience was about to be elevated to new heights. Little did I know that the purchase of Magnat superbulls would mark the beginning of a lifelong love affair with crystal-clear sound. Since 1974, these superbulls have faithfully reproduced every note, every beat, with unparalleled clarity and precision. Not once have I needed to reach out to their customer service, a testament to the impeccable quality of these audio gems. Magnat.de, you have truly outdone yourselves. Your dedication to producing products that not only meet but exceed expectations is truly commendable. My music has never sounded better, and for that, I am eternally grateful. Thank you for delivering quality that not only impresses but inspires. 👍

An Honest Review: Overcoming Challenges with MAGNAT Prime One and Finding Compatibility

I recently purchased the MAGNAT Prime One Bluetooth speaker in November 2023 from a French e-commerce site, hoping for a great audio experience. However, my excitement turned into disappointment when I noticed the incredibly low sound output upon receiving it. Being an avid user of iPhones and having checked its compatibility with iOS on the merchant's website beforehand, I was perplexed. The ordeal began as I tried reaching out to the French customer service team, only to be redirected to the brand directly, which, in turn, provided me with the contact details for the French customer support. After nearly a month of back-and-forth communications, I finally received a response. To my dismay, they agreed to examine the product only under the condition that I arrange a special shipping method, costing me an additional 55€. Despite explaining my issue in detail, I complied. Weeks passed without any updates until one day, the speaker returned from the service center. The technician swiftly assured me that everything worked fine during testing with a 'YONKO' player (not an Apple device), suggesting I keep my iPhone's volume above 50% during operation – a seemingly odd requirement. Excitedly, I reconnected the speaker, only to face the same issue – still no sound. Curious, I tried using an Android device, and to my surprise, it worked flawlessly. The revelation hit me hard – MAGNAT devices do not seamlessly integrate with iOS. Despite no prior indication of this limitation, the brand fails in compatibility with Apple products, making it a frustrating experience for iPhone users. Disheartened by this realization, I regretted not opting for a more mainstream and reliable Apple product. Despite my initial preference for a more stylish design over a ubiquitous brand, the outcome was dismaying. As frustration mounted, I cannot help but express my disappointment in the brand's lackluster performance, inadequate customer service, and outdated products. In hindsight, choosing an Apple speaker, renowned for its seamless operation, would have been a wiser investment. With a heavy heart, I've decided to part ways with the MAGNAT speaker, which now stands as a colossal, 7kg paperweight resembling a microwave in size. Having shared my genuine feedback, I sincerely hope MAGNAT reevaluates its product marketing and customer support strategies to provide a seamless experience for all users, irrespective of their device preferences.

Unbeatable Service: A Revelatory Experience with Magnat!

Let me share my recent encounter with Magnat. I was in need of a replacement remote control for my trusty 7-year-old Magnat Sounddeck 200, a prized possession valued at nearly 400€ when new. Excited to keep my setup complete, I reached out to Magnat's designated parts supplier for assistance. However, to my dismay, the company proved near impossible to contact – no phone support, unanswered emails for months, an incredibly frustrating experience. After filing a complaint with Magnat, I learned that they were aware of the issues with the parts supplier, citing staff shortages as the reason for the prolonged delays – a common excuse seen in many industries. The uncertainty of whether the remote was even in stock added to my frustration. After almost half a year of waiting, I finally received an email from the supplier stating that the remote was no longer available. A mere plastic piece causing such inconvenience was beyond belief. This experience was truly disappointing, especially for a renowned brand like Magnat, known for promoting top-tier quality and excellence. Refusing to give up, I scoured the internet and found a replacement remote from a Czech provider for a mere 20€, shipping included. To my surprise, it arrived within five days – efficient and hassle-free. This ordeal sheds light on the stark difference in service quality. While one brand failed to deliver on its promises, another stepped in swiftly and competently. Magnat, take note – unparalleled service goes a long way in upholding your high-class image. A lesson learned, and a story shared to highlight the importance of reliable customer support.

Unwavering Loyalty to Teufel: A Customer’s Testimonial

After a brief yet disappointing encounter with the THX Magnat Subwoofer 300, I found myself swiftly returning to my trusted brand, Teufel. The highly praised active THX Magnat Sub 300, despite its initial allure, unfortunately faltered after a mere 26 months, leaving me disheartened with the lack of offered goodwill. Priced around €1000, one would expect a sturdier and more resilient product from esteemed German Engineering. In stark contrast, Teufel exudes reliability and customer care, going above and beyond by providing extended warranty and exceptional post-purchase support that spans up to an impressive 10 years. For those in search of enduring quality and unparalleled service, my advice stands firm: steer clear of Magnat and turn to Teufel for an unwavering audio experience.

Unmatched Quality and Outstanding Customer Service at Its Peak

I recently had the pleasure of experiencing the exceptional products and customer service at magnat.de, and I must say it was truly impressive. Contrary to a previous review, my encounter was nothing short of perfect. The items I received were of impeccable quality, exceeding my expectations. What truly sets magnat.de apart is their unparalleled customer service. When I reached out with questions about my order, their team responded promptly and went above and beyond to address my concerns, leaving me completely satisfied. In a world where quality and service can sometimes be lacking, magnat.de shines brightly as a beacon of excellence. I highly recommend this company to anyone seeking top-notch products and superior customer support. Thank you, magnat.de, for setting the bar high!

A Disheartening Experience: Why I Cannot Recommend Magnat Products

I recently purchased a Magnat MA 600 hybrid amplifier and a pair of Magnat Quantum 677 speakers, hoping for an exceptional audio experience. Initially, the amplifier worked flawlessly, but after a few months, it suddenly powered on with no sound output. The situation led me to seek assistance, and that's where my disappointing journey began. Being based in Ferrara, I reached out to Magnat's customer support for guidance on finding a service center nearby. To my astonishment, I was directed to contact an Italian service center located in Foggia. This response left me puzzled and frustrated. It seemed illogical that in a country like Italy, with bustling cities like Milan, Bologna, and Rome, there was only one service center available. As a resident in the north of Italy, the prospect of shipping my amplifier to a distant location felt impractical and burdensome. This experience has left me disheartened, as I expected better post-purchase support for a high-quality product. Consequently, I cannot in good conscience recommend Magnat products to others, given my unfortunate encounter with their service assistance.

A Glimmer of Hope in an Otherwise Pricey Disappointment

My experience with the MC 400 from magnat.de was a rollercoaster of emotions. Initially filled with excitement due to the glowing reviews, I eagerly placed my order for the Internet receiver, only to be met with a wave of disappointment. The biggest letdown came in the form of the app essential for controlling the device. To my dismay, I found myself unable to download it as Google Play Store deemed my Android version too advanced, despite it being a recent model. Discovering that the app had not been updated since the year prior was a significant blow. Desperate for a solution, I attempted to seek assistance through support channels, but to no avail. Phone calls went unanswered, and my email plea remained in an inbox void of any response. The frustration continued as I grappled with the device's DAB reception, which paled in comparison to my cheaper DAB radios in other rooms. Endlessly adjusting the telescopic antenna in search of a stable signal grew tiresome, not to mention the system's tendency to forget saved stations over time. Struggling further to connect the TV audio, despite meeting all specified requirements, I found solace only in the system's sound quality and reliable CD player. However, these minor victories were overshadowed by the hefty price tag of 1500 euros, prompting my decision to return the device promptly. This disappointing ordeal has left me with a firm resolve never to venture into the realms of Magnat again.

Reviving My Entertainment Experience: Magnat Multi Monitor 220

I can’t say enough about the outstanding customer service I received from magnat.de. When my Magnat Multi Monitor 220 faced an issue with the remote control, Siegmann & Schröder from the Magnat support team provided swift and efficient self-help assistance within just four hours! Despite my initial frustration at not being able to operate the device without the remote, the exceptional support I received truly turned things around. The dedication and knowledge of the support staff not only resolved my issue promptly but also showcased their commitment to customer satisfaction. Although I must deduct one star due to the inconvenience caused by the remote control malfunction, I am genuinely impressed by the quality of the product itself. The performance and features of the Magnat Multi Monitor 220 have consistently met and even exceeded my expectations, making it a vital part of my entertainment setup. Thanks to the responsive and effective support from the Magnat team, my overall experience with the Multi Monitor 220 has been nothing short of exceptional. I highly recommend this product not only for its impressive capabilities but also for the reliable customer service that ensures a smooth and enjoyable user experience.

An Unforgettable Musical Journey with Magnat

Embarking on a musical journey with Magnat has been nothing short of a revelation! Their expertise in the audio realm is unparalleled, and their products truly reflect this mastery. Personally interacting with Magnat's offerings has enriched my musical experiences in ways I never thought possible. One standout product that continues to astound me is the Party Box Trolley MSC777. The incredible sound quality it delivers is simply mind-blowing, elevating any gathering into a memorable event. The attention to detail and innovation that Magnat puts into their creations is truly commendable. To the team at Magnat, I extend my heartfelt gratitude for consistently exceeding expectations and setting the bar high in the audio industry. Your passion for excellence shines through in every product, and I eagerly anticipate the musical adventures that lie ahead with Magnat by my side. Keep up the fantastic work!

Exceptional Customer Service – A Saving Grace!

Drawing from a recent experience at magnat.de, I cannot help but rave about their exceptional customer service. It was a breath of fresh air to encounter such friendly and helpful support. Not only did they assist me promptly, but they also went above and beyond by accepting a coupon after the fact, preventing any unnecessary back-and-forth exchanges. Their swift response and willingness to accommodate left me feeling truly valued as a customer. Thank you for being the saving grace in what could have been a frustrating situation!

Reviving My Gaming Experience – A Story of Triumph and Disappointment

I recently purchased a headset from magnat.de with high hopes, eager to enhance my gaming adventures. However, my excitement quickly turned to dismay when the product arrived in a less than perfect condition. The packaging bore signs of mishandling, leaving the once pristine headset battered and bruised. Upon inspection, I discovered more harm than good had been done – what was originally a minor opening had transformed into a gaping tear on the ear cup. The quality I had anticipated was overshadowed by the visible damage, leaving me disheartened. To compound matters, I noticed sticky fingerprints smudged across the product, revealing a lack of care in the handling process. Disappointed and frustrated, I reached out to the company for a resolution, only to be met with denial and reluctance to take responsibility for the shortcomings. Despite this setback, I remain optimistic. I believe in the power of honest feedback and genuine customer service. While my initial experience may have fallen short of expectations, I am hopeful that the company will learn from this and strive to deliver on their promises in the future. In the end, my journey with magnat.de has been a rollercoaster of emotions – from excitement to disappointment. Yet, amidst the challenges, I hold onto the belief that every setback is an opportunity for growth and improvement. Here's to hoping for a brighter, more fulfilling experience in the days to come.

Exceptional Resilience and Customer Care at magnat.de

Sharing my profound experience with magnat.de, I purchased a Magnat Cinemotion 510 Surround System over two years ago. Unfortunately, just after the warranty expired, the subwoofer ceased to function. Despite facing this setback, the exceptional customer service at magnat.de truly shone through. Despite initial hiccups and a 1 1/2-month wait, their team went above and beyond to address my concerns. Even though a repair under warranty was declined, they offered a repair at a nominal fee of 180€, showcasing their dedication to customer satisfaction. This act of goodwill convinced me of their commitment to customer care and the quality of their products. With heartfelt gratitude, I can wholeheartedly recommend magnat.de to anyone seeking resilience and exceptional service in the face of challenges. Thank you, magnat.de, for understanding and addressing my concerns with care and diligence.

Unmatched Sound Quality Amidst Unfortunate Reparation Costs – A Sincere Review

After investing in a Magnat Sounddeck 400 BTX Box from magnat.de about three years ago, my excitement was palpable. Intended for occasional use during gatherings and celebrations, the box remained a prized possession that added a touch of magic to our events. However, my elation turned to disappointment when the box suddenly failed to power on. Upon contacting the Magnat-Reparatur-Service (Siegmann + Schröder) and submitting the box for diagnostics, the initial communication mishaps left me disheartened. The uncertainty surrounding the box's whereabouts despite proof of delivery was frustrating. Eventually located, the repair estimate presented a harsh reality - the cost of fixing the box far exceeded its current value. Reflecting on this predicament, I couldn't help but question the concept of sustainability in this scenario. It seemed impractical and uneconomical to proceed with the repairs given the limited usage the box had seen over the years. The subsequent request for a €12 disposal fee added salt to the wound, painting a grim picture of my interaction with the Magnat brand. With a heavy heart and a sense of disillusionment, I have decided to part ways with Magnat. Moving forward, I will explore alternatives from different manufacturers and steer clear of Magnat products. Despite the setback, I must acknowledge the exceptional sound quality delivered by the box's speakers, earning it a modest second star in my rating. In closing, while the repair ordeal may have left me disenchanted, the memories of the mesmerizing sound resonating from the Magnat Sounddeck 400 BTX Box will forever hold a special place in my heart.

A Soul-Stirring Testimonial for Magnat RV 4

Embarking on my journey with the Magnat RV4 from magnat.de was filled with anticipation and excitement. Owning such a premium device felt like a dream come true. However, reality struck hard when, within just 11 months, the amplifier caused a cable fire near my beloved turntable. This unforeseen event could have led to a catastrophic apartment fire if I hadn't been present in the room at that moment, bringing shivers down my spine. The aftermath was disheartening; both the amplifier and the turntable were rendered unusable. After enduring a painstaking two-month repair process, I finally received a replacement device. To my dismay, only the amplifier was replaced, leaving the damage to my cherished turntable unaddressed. The lack of comprehensive resolution was indeed disappointing. To exacerbate matters, when I sought coverage through my insurance for the €3000 device that nearly caused a home disaster, the response from Magnat was far from empathetic. Their indifferent stance, dismissing any further claims due to the insurance involvement, left me crestfallen. A situation where compassion and understanding were warranted, but alas, were lacking. Despite these tribulations, the silver lining remains the unparalleled sound quality of the Magnat RV4. Its audio performance truly captivates and enriches the listening experience, standing as a testament to Magnat's engineering prowess. An impeccable blend of highs and lows, delivering a symphony to one's ears. In conclusion, while the journey with the Magnat RV4 had its challenges and setbacks, the product's sonic excellence shines through the clouds of disappointment. A valuable reminder that in the realm of audiovisual delight, the melody of superior sound can sometimes outshine the discord of unforeseen obstacles. Warm regards, W. Brockmann

Heartfelt Testimonial: My Journey with MAGNAT Sounddeck 600

In February 2016, I ventured into the world of audio excellence and acquired the MAGNAT Sounddeck 600. The initial experience was nothing short of extraordinary, with sound quality that resonated beyond my expectations. This piece of technological marvel was intended for sharing joyful moments at gatherings with friends, making it a cherished asset rather than just a device. Years passed by, with the Sounddeck receiving gentle care and minimal usage, until one day, it unexpectedly fell silent. The once vibrant sound ceased to exist, leaving me perplexed. It was then that the much-promoted 5-year warranty, proudly stated on the packaging, unveiled its true colors. The fine print revealed a disappointing truth – the warranty only covered the speakers, raising doubts about its practicality for the average consumer. Upon seeking repair services from MAGNAT, I was met with a staggering quote of 320 EURO for a device that was initially purchased for 219 EURO. The disproportionate cost left me questioning the value proposition and environmental sustainability practices of the company. It was disheartening to witness profit-driven decisions overshadowing customer loyalty and environmental responsibility. The lack of manufacturer's goodwill and the revelation of outsourced repair services further emphasized the disconnect between customer care and corporate profitability. The realization dawned that the pursuit of superior sound must be balanced with long-term durability and ethical business practices. For those considering inviting MAGNAT into their homes, caution and contemplation are advised. The allure of impeccable sound may be short-lived, overshadowed by questions of sustainability and customer support. As I bid farewell to my once beloved Sounddeck, I urge companies to reevaluate their approach, considering not just immediate gains but also long-term relationships and environmental impact. My journey with MAGNAT has been a blend of delightful audio experiences and eye-opening realizations, prompting me to reflect on the essence of true customer satisfaction and corporate responsibility.