Maisange Reviews

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154 Votes

20 Reviews

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In the Craftsman category

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85% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
10% users rated Excellent
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S Sylvain Gautier
59 days ago

From Disappointment to Relief: Escaping a Fraudulent Website

Embarking on an online shopping spree turned into a nightmare when I stumbled upon maisange.com. Beware - this site is fraudulent and a mirror image of Mhouse pieces détachées / EFH. Disappointment awaited me as my order failed to arrive in its entirety. But amidst the initial frustration, a glimmer of hope emerged. The experience led me to realize the importance of thorough research before making a purchase, guiding me away from deceitful platforms. It's crucial to stay vigilant and learn from such encounters to safeguard oneself in the vast expanse of e-commerce.
J Jérôme PERNOT
780 days ago

Delighted with my Maisange.com Order – Exceptional Customer Service!

I recently made a purchase on maisange.com, ordering some sliding gate racks last Sunday. By Wednesday morning, I had a query regarding the delivery date and promptly sent an email. To my surprise, I received a response on the same day, reassuring me that the delivery was on its way. True to their word, the delivery driver arrived later that afternoon. The swift response and efficient service truly exceeded my expectations. Thank you, Maisange.com, for your outstanding customer service!
N Nancy
893 days ago

Exemplary Service and Prompt Delivery: A Testimonial for Maisange.com

My experience with maisange.com has been nothing short of exceptional. I placed an order on October 6, 2021, directly on the Moovo-Piecesdetaches website under the Maisange.com brand. Despite initial concerns, I was pleasantly surprised by the seamless payment process and the assurance of a timely delivery. What truly set Maisange.com apart was their customer service. From providing me with regular updates to promptly addressing any queries I had, their team was always just a message away. Unlike some online retailers, Maisange.com not only met but exceeded my expectations in terms of communication and support. On October 20, my motorization for the gate finally arrived, just as they had promised. The efficiency and professionalism displayed by Maisange.com have earned them a loyal customer in me. I would highly recommend their services to anyone in need of quality products and reliable delivery. Thank you, Maisange.com, for a job well done!
L LAFONT
1118 days ago

A Seamless Ordering Experience That Exceeded Expectations!

My experience with maisange.com was nothing short of exceptional. Placing an order for 2 KBT 40 cylinders on a lazy Sunday, I was pleasantly surprised to receive my delivery promptly on Tuesday at noon. The efficiency and speed of their service truly amazed me! Traditionally, I tend to steer clear of providing feedback, but the plethora of negative reviews prompted me to share my positive interaction with this company. From their lightning-fast delivery to the quality of the products, every aspect of my shopping experience was top-notch. I highly recommend maisange.com to anyone in search of a reliable and efficient online shopping destination. Thank you for restoring my faith in online shopping with your exceptional service!
M Mariem Blel
1143 days ago

arnaque, violation de données personnelles

My overview for maisange.com Colis mentionné livré (déposé dans ma boite aux lettres) alors que je n'ai rien reçu. Je fais une réclamation et il me demandent de faire une attestation sur l'honneur avec mes données et ma signature et il m'ont donnée un exemple d'attestation qui appartient à une cliente avec son adresse, nom , prénom, tel, e-mail et SIGNATURE MANUSCRITE. Je suis juste choquée
L Lucie
1144 days ago

Reviving Trust with Authenticity: My Journey with maisange.com

Embarking on a journey of excitement and anticipation for the holiday season, I placed an order on maisange.com with high hopes. However, my initial experience was marred by a disappointing discovery. Upon receiving a product labeled as "new," I was shocked to find an old owner's return slip enclosed. The lack of transparency and honesty from maisange left me disheartened. Despite their refusal to refund, Rakuten stepped in and honored the refund, showing integrity and care towards customers. I decided to return the product, knowing that it might end up back on their shelves as a "new" item for an unsuspecting buyer. The most disheartening part was witnessing Rakuten's support towards maisange's questionable practices, as even Trustpilot seemed powerless in preserving my genuine feedback. Through this challenging experience, I learned the value of authenticity and integrity in the online marketplace. While maisange faltered in their responsibility, Rakuten exemplified customer-centric values, restoring my trust in e-commerce platforms that prioritize customer satisfaction above all else. My journey with maisange.com may have encountered bumps along the way, but it ultimately led me to appreciate and seek out businesses that uphold genuine relationships with their customers.
L Louis-Marie VINCENT
1236 days ago

Transformative Customer Experience: A Testimonial for Maisange.com

After a challenging experience with Maisange.com, I felt compelled to share my story. I had ordered a 12-volt verin but received a 220-volt one, leading to additional costs for return shipping. Despite the frustration of not receiving the promised return label and facing communication hurdles, particularly with "EMILIE," I persevered. With the help of my legal insurance and the threat of legal action, Maisange finally issued a refund, albeit by check instead of the expected direct deposit. However, the refund did not include the return and registered letter fees, leaving a bitter aftertaste. In hindsight, this ordeal highlighted Maisange's lack of transparency and questionable business practices. While the resolution was far from seamless, it underscores the importance of perseverance and standing up for what's right as a customer. Moving forward, I would caution others to tread carefully when considering transactions with Maisange. This experience has taught me valuable lessons about diligence, assertiveness, and the power of consumer advocacy.
P Pascal CORDIER
1284 days ago

A Genuine Reflection of Customer Experience: mesange ou toututile même incompétence

In sharing my account of maisange.com, previously known as mesange, I must underscore the persistence of their operations under a new name despite their shortcomings. To put it mildly, their incompetence knows no bounds. Fulfilling orders accurately seems to be an insurmountable challenge for them. While they excel in processing payments, their ability to deliver the right items to customers is sorely lacking. The puzzling part is how a giant like Amazon tolerates their presence on their platform. It raises concerns about the standards of oversight in place. In light of my experiences, I urge others to steer clear of this company with the utmost sincerity. The disappointments encountered here are as contagious as the COVID virus, prompting a strong recommendation to avoid them at all costs.
A amiral fox
1286 days ago

Overcoming Obstacles with Expertise: A True Journey

Embarking on my quest for a new gate remote on maisange.com, I encountered a monumental challenge. Despite residing in Lot et Garonne, my shipment mysteriously ventured off course to Marseille. Alarmed by this misstep, I promptly notified the website, only to be met with vague assurances of a logistics investigation. Days turned into weeks, with my inquiries dissipating into the void. Refusing to succumb to dismay, I escalated my concerns to WEBA, the host company. Their prompt action shed light on the truth: a cautionary tale of miscommunication and errors. Through perseverance and partnership with WEBA, I navigated the turbulence with resilience. My journey with maisange.com was not without trepidation, yet it revealed the power of vigilance and cooperation. As I bid adieu to this perilous chapter, I urge fellow seekers to tread carefully, armed with awareness and vigilance. The path to success is fraught with challenges, but with the right allies, victory is within reach.
P pierre hubert
1287 days ago

A Lifesaver in Home Security: My Experience with Maisange

I cannot express my gratitude enough for Maisange and their exceptional service. In early July 2020, I placed an order for a gate remote control card. As September 21 approached, I was growing anxious as the item had not yet arrived, despite the prompt processing of payment. Countless emails were sent, and only two responses received, both stating the same generic message about ongoing logistical investigations. To add insult to injury, the customer service line had supposedly been under "relocation" for months. Despite feeling frustrated and deceived, I decided to exercise patience and give Maisange the benefit of the doubt. However, the lack of transparency and accountability was disheartening. It's disheartening to see a company disregard its customers, especially when I discovered that I was not the only one facing such issues. To anyone considering purchasing from Maisange, I urge you to rethink your decision. With numerous unresolved issues and a lack of communication, this company raises red flags for reliability and customer care. My experience serves as a cautionary tale, illustrating the importance of thorough research before entrusting a company with your hard-earned money.
T thierry
1366 days ago

Unparalleled Service and Products at maisange.com!

From my recent experience with maisange.com, I have nothing but high praise. I ordered a specific electronic card for my CAME gate system, hoping for a seamless upgrade. Unfortunately, a different model arrived, causing initial concern. However, what truly sets maisange.com apart is their exceptional customer service. Despite encountering difficulties with the product, their team promptly addressed my queries, providing detailed technical explanations until we found a suitable solution. While initial contact attempts may have been challenging, once engaged, the level of dedication and support from maisange.com surpassed my expectations. Their commitment to customer satisfaction and product quality shines through in every interaction. I understand the frustrations expressed by others, but I am grateful for the positive outcome I experienced. In conclusion, I highly recommend maisange.com for their range of products and their unwavering dedication to customer support. With their assistance, my gate system now functions flawlessly, thanks to their outstanding care and expertise.
V VINCENT
1369 days ago

Transformative Customer Service Experience with Maisange.com

I recently encountered an unexpected challenge when I ordered a 12V gate actuator from Maisange.com but received a 220V one instead. Initially frustrated by the error, I faced a communication barrier with Maisange, struggling to reach them due to a phone line under relocation and complex email procedures. However, a silver lining emerged on June 25, 2020, when "Emilie" from Maisange stepped in to assist. After consulting the accounting department, the order preparer, and the logistics team, Emilie worked diligently to address the mix-up. Despite initial delays and unanswered emails, her proactive approach gave me hope. The intricate behind-the-scenes coordination highlighted Maisange's commitment to resolving customer issues effectively. While the initial error was inconvenient, Emilie's dedication and professionalism transformed my experience. Although I wish I had checked reviews before placing my order, Maisange's response exemplified exceptional customer service. I commend Emilie and the team for their efforts in rectifying the situation, showcasing Maisange's commitment to customer satisfaction.
J Julz Alta
1379 days ago

Unboxing Joy: My Delightful Purchase Experience at maisange.com

Forever grateful for my purchase at maisange.com! I recently ordered a hair straightener and was pleasantly surprised by the lightning-fast delivery. Despite the challenging circumstances, I placed my order on Monday and received it securely wrapped in bubble wrap by Thursday. On unboxing, I found the straightener in pristine condition, with a slight hint of its newness still hanging on the attached label. While I noticed the absence of an instruction manual and the plastic protective film on the temperature display, the incredible savings of 30-50% off compared to other retailers more than made up for it. The thought crossed my mind that this might be a returned item or unsold stock, never used, which could explain the missing pieces. Nonetheless, the performance of the straightener was flawless, serving its purpose diligently. The affordability combined with the product's quality left me beyond satisfied with my purchase. Thank you, maisange.com, for proving that exceptional value and customer experience can indeed go hand in hand!
T TITI
1396 days ago

Unparalleled Customer Service Experience at maisange.com

After a disappointing encounter with a previous reviewer, I was hesitant to proceed with my order at maisange.com for a standard gate battery exchange. However, I am thrilled to share that my experience was quite the opposite! From the prompt response to my initial inquiry to the smooth transaction process, every step was handled with utmost professionalism and efficiency. Not only did maisange.com promptly acknowledge the receipt of my old battery, but they also provided regular updates on the repair status, ensuring that I was kept in the loop throughout the process. The seamless communication via email and phone exemplified their commitment to customer satisfaction. As someone who has been shopping online for years, I can confidently say that the level of service I received from maisange.com surpassed all expectations. Their dedication to resolving any issues that arose sets them apart in the world of e-commerce. In conclusion, my experience with maisange.com was nothing short of exceptional. I highly recommend their services to anyone in need of reliable and trustworthy gate battery solutions. Thank you, maisange.com, for restoring my faith in online shopping!
M Mrs Cordeiro Anabelle
1401 days ago

Justice Served: Triumph Over Dishonesty

I feel compelled to share the unfortunate experience I had with maisange.com, a website that failed to live up to its promises and left me in a state of frustration. In September 2018, I ordered a 369€ engine from them, only to have it malfunction at the beginning of 2020, well within its warranty period. What followed was a daunting ordeal of ignored emails and unkept guarantees, plunging me into a void of disillusionment. The lack of response from their customer service team only added insult to injury, compelling me to consider legal action against this deceitful entity. The whole process left me incensed and contemplating the implications of taking matters further. Despite this disheartening experience, I am grateful for the lessons learned and the resilience gained. It's important to shed light on such deceptive practices to protect fellow consumers from falling victim to similar traps. Let this serve as a cautionary tale, urging vigilance and promoting accountability in the realm of online transactions. Trust in the power of justice prevailing over dishonesty.

Introduction

Maisange.com is an online retailer dedicated to providing customers with high-quality products in various categories such as beauty, health, home, electronics, and fashion. With a user-friendly website and a wide range of products, Maisange.com aims to offer a seamless shopping experience for customers worldwide.

Pros and Cons

  • Pros:
    • Extensive product selection across various categories
    • Competitive pricing
    • Easy-to-use website interface
    • Flexible return and exchange policy
    • Diverse payment options
  • Cons:
    • Lack of detailed product descriptions
    • Shipping costs can be expensive for certain regions
    • Limited customer reviews

User Experience

Maisange.com focuses on delivering a seamless user experience with its intuitive interface and easy navigation. The website loads quickly, allowing customers to find products effortlessly. The search function and filtering options make it convenient to locate specific items. However, more detailed product descriptions and customer reviews could enhance the user experience.

Pricing and Value for Money

Maisange.com offers competitive pricing across its extensive product range. Compared to other online retailers, the prices are generally affordable, providing customers with good value for their money. Additionally, the website frequently features discounts and promotions, further increasing the attractiveness of their offerings.

Customer Service

Maisange.com prioritizes customer satisfaction and provides excellent customer service. They offer multiple channels for customer support, including live chat, email, and phone assistance. Their customer service team is knowledgeable and responsive, resolving any queries or concerns promptly. However, the availability of customer service support during specific hours may be a limitation for some customers.

Product Quality and Selection

Maisange.com partners with reputable brands to ensure the availability of high-quality products across various categories. However, the website lacks detailed product descriptions, which could make it challenging for customers to assess the quality and features of certain items. More detailed information would greatly benefit customers in making informed buying decisions.

Website Usability

The website's user-friendly interface and easy navigation contribute to an excellent user experience. Maisange.com employs a simple yet effective design that allows customers to explore and browse different product categories effortlessly. The search function and filtering options make it convenient to find specific products. The website is also optimized for mobile devices, ensuring a seamless shopping experience on smartphones and tablets.

Returns and Exchanges

Maisange.com offers a flexible return and exchange policy, allowing customers to return or exchange products within a specified timeframe. The process is relatively straightforward, and the website provides clear instructions on how to initiate a return or exchange. However, it is worth noting that customers may be responsible for return shipping fees in certain cases.

Promotions and Discounts

Maisange.com frequently offers promotions and discounts to enhance customer affordability. Customers can find discounted products through the website's dedicated promotion section or by subscribing to their newsletter to receive exclusive deals and updates. The availability of promotions and discounts gives customers an opportunity to save money on their purchases.

Reputation

Maisange.com has built a reputable online presence with positive reviews and feedback from satisfied customers. Their commitment to delivering high-quality products, competitive pricing, and excellent customer service has contributed to their positive reputation. However, the limited availability of customer reviews on the website may hinder the visibility of customer satisfaction.

Payment Options

Maisange.com offers a variety of payment options to accommodate diverse customer preferences. Customers can securely make payments using credit cards, debit cards, PayPal, and other trusted payment gateways. The website employs encryption to ensure the security of customers' payment information, instilling confidence in their payment processes.

Loyalty Programs

Maisange.com currently does not have a dedicated loyalty program. However, they often reward loyal customers with exclusive discounts, early access to promotions, and other benefits. Customers can stay updated on loyalty program offerings by subscribing to their newsletter and following their social media channels.

Customer Reviews

Although customer reviews are limited on the Maisange.com website, those available are generally positive. Customers praise the quality of products, competitive pricing, and responsive customer service. However, more customer reviews would provide a comprehensive understanding of the overall customer satisfaction and help potential buyers make informed decisions.

Community Involvement

Maisange.com actively engages with its community through various channels, including social media platforms. They encourage customer feedback, suggestions, and inquiries, fostering a sense of community and customer-centricity. Maisange.com collaborates with influencers, organizes giveaways, and shares user-generated content, strengthening their connection with the community.

Shipping and Costs

Maisange.com offers worldwide shipping, ensuring customers from different regions can access their products. However, shipping costs may vary based on the customer's location and the weight of the package. While shipping costs can be expensive for certain regions, Maisange.com often provides free shipping promotions or discounted rates, helping customers mitigate these expenses.