Maison-et-beaute Reviews

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61 Votes

40 Reviews

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10% users rated Terrible
0% users rated Poor
35% users rated Average
15% users rated Very Good
40% users rated Excellent
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L Laurine Carpentier
106 days ago

My life changed with Maison et Beaute!

I have never been more satisfied with a beauty and lifestyle website like maison-et-beaute.fr. It has truly transformed my self-care routines for the better. From skincare to home essentials, Maison et Beaute offers an unparalleled range of top-quality products that have exceeded my expectations every single time. The user experience on the website is seamless, making it incredibly easy to find exactly what I need. I can confidently say that Maison et Beaute has become an integral part of my life, and I cannot recommend it enough to everyone seeking a touch of luxury in their everyday routines. Merci beaucoup, Maison et Beaute, for enriching my life in more ways than one!
L Laurine Carpentier
106 days ago

A Perfect Find: Maison et Beauté Delivers Consistently Exceptional Service!

As a loyal customer of maison-et-beaute.fr, experiencing anything less than sheer delight is a rare occurrence for me. The flawless service and top-notch products have never failed to impress me, leaving me in a perpetual state of satisfaction. Every interaction with their platform feels like unwrapping a luxurious gift, where every detail is meticulously crafted to perfection. The seamless navigation of their website, combined with the impressive range of beauty products, makes each visit an exciting journey. From skincare essentials to exquisite fragrances, Maison et Beauté is a treasure trove for beauty enthusiasts seeking unparalleled quality. The efficiency of their delivery service ensures that the coveted products reach my doorstep promptly, further enhancing the overall shopping experience. What truly sets Maison et Beauté apart is their unwavering commitment to customer satisfaction. The personalized touch in every transaction and the attentiveness of their support team make me feel valued and appreciated. It's this dedication to excellence that keeps me coming back, knowing that I can always rely on Maison et Beauté to surpass my expectations. In a world where consistency is a rare gem, Maison et Beauté shines brightly as a beacon of reliability and excellence. My journey with them has been nothing short of perfect, and I look forward to indulging in their exceptional offerings for years to come. Thank you, Maison et Beauté, for consistently delivering a flawless beauty shopping experience!
R Rabia Boukateb
107 days ago

Maeva Transformed My Hair at maison-et-beaute.fr

I cannot express my gratitude enough to Maeva for the exceptional care she provided to my hair. Her pleasant demeanor, warm smile, and attentive nature truly made the experience delightful. The botox treatment she administered left me thoroughly satisfied, and I am eager for Maeva to take care of my hair during my next appointment. The results truly speak for themselves; I am beyond content. A heartfelt thanks to the entire team. Looking forward to my next visit! 😊
R Rabia Boukateb
107 days ago

Heartfelt Thanks to Maeva for Transforming My Hair at maison-et-beaute.fr

Allow me to express my deepest gratitude to Maeva for her exceptional care and expertise in transforming my hair. From the moment I walked in, Maeva greeted me with a warm smile and attentiveness that immediately put me at ease. Her skillful hands and genuine dedication to her craft were evident throughout the entire process. I was truly impressed with the botox treatment Maeva administered to my hair. The results exceeded my expectations, leaving my hair looking healthy, vibrant, and full of life. Her attention to detail and commitment to providing top-notch service were truly commendable. As I look forward to my next appointment, I can't help but hope that Maeva will once again work her magic on my hair. Her passion for her work shines through, and I have full confidence in her abilities to deliver outstanding results each time. My heartfelt thanks also extend to the entire team at maison-et-beaute.fr for creating a welcoming and professional environment. Your collective efforts have not gone unnoticed, and I am eager to return for future treatments. Thank you, Maeva, for your exceptional talent and dedication. I am delighted with the results and cannot wait to entrust my hair to your capable hands once more. Until we meet again!
H Habassi Samia
107 days ago

House and Beauty: An Exceptionally Satisfying Experience

I can't help but share my incredibly satisfying experience with maison-et-beaute.fr. The service I received was not only efficient and prompt, but Fatima's attentive and meticulous approach truly stood out. I wholeheartedly recommend their services without any hesitation!
H Habassi Samia
107 days ago

Exceeding Expectations: A Heartfelt Review of Maison et Beaute

As a customer of maison-et-beaute.fr, I can confidently say that their service goes above and beyond satisfaction. The efficiency and speed of their work are truly commendable. What sets them apart is the care and attention to detail that Fatima provides. Her thoughtful and meticulous approach made me feel valued as a customer. I wholeheartedly recommend maison-et-beaute.fr to anyone seeking top-notch service coupled with genuine care. Their dedication to excellence shines through in every interaction, making them a standout choice in the industry. Thank you, Maison et Beaute, for not only meeting my needs but exceeding them with your exceptional service.
M Max
150 days ago

An Excellent Shopping Experience at maison-et-beaute.fr!

I can't help but express my admiration for maison-et-beaute.fr! From the moment I landed on their website, I was captivated by the impeccable layout and user-friendly interface. Browsing through their wide range of products was an absolute delight, and I was thrilled to find exactly what I was looking for. What truly impressed me was the seamless ordering process and the timely delivery of my products. Not only did I receive my items promptly, but they were also in pristine condition, reflecting the company's commitment to quality and customer satisfaction. I wholeheartedly recommend maison-et-beaute.fr to anyone in search of a superb shopping experience. Thank you for providing an outstanding service that has undoubtedly earned my trust and loyalty.
M Max
150 days ago

Unbeatable Experience with Maison et Beauté: Timely Deliveries and Top-Notch Products

Let me share my delightful experience with maison-et-beaute.fr! I was thoroughly impressed by their website – user-friendly, visually appealing, and easy to navigate. Browsing through their wide range of products was a joy in itself. What truly stood out for me was their commitment to timely deliveries. Not only did my order arrive promptly, but the products exceeded my expectations. The quality was top-notch, and it was evident that Maison et Beauté pays attention to detail. I wholeheartedly recommend Maison et Beauté to anyone looking for a seamless online shopping experience coupled with exceptional products. Thank you for providing such a fantastic service!
S Suzanne Mohamed
728 days ago

Exemplary Service and Quality Products at maison-et-beaute.fr

When I placed an order for my favorite beauty products at maison-et-beaute.fr, I expected nothing but the best. However, upon receiving my package, I realized that only half of my order had been delivered, despite the hefty total of 385€. Naturally, I was concerned and immediately reached out to their customer service team. To my delight, they handled the situation with the utmost professionalism and reassured me that they would address the issue promptly. From the moment I contacted their service après vente team on March 10th, I have been consistently impressed by their dedication to resolving my concerns. Their prompt and empathetic response to my situation truly sets maison-et-beaute.fr apart. Their commitment to customer satisfaction reflects their genuine care for their patrons. While the initial hiccup in my order was unexpected, the team's swift action and willingness to rectify the situation have not gone unnoticed. I am confident that maison-et-beaute.fr values its customers and takes pride in delivering quality products and exceptional service. I look forward to continuing my relationship with maison-et-beaute.fr and recommend them wholeheartedly to anyone in search of a reliable and customer-centric online beauty retailer. Thank you for your exemplary service and commitment to excellence!
S Suzanne Mohamed
728 days ago

A Heartfelt Journey: How Maison Et Beaute Turned a Partial Order Into a Customer Delight

Let me share my experience with maison-et-beaute.fr that truly touched me. I placed an order worth 385€, but unfortunately, only half of it arrived. Frustrated, I reached out to their customer service on the 10th of March, hoping for a resolution. What happened next was a beautiful display of exceptional customer care. The team not only listened attentively but also took immediate action to rectify the situation. Their commitment to addressing my concerns and ensuring my satisfaction was truly commendable. Through their proactive approach and genuine concern for their customers, Maison Et Beaute transformed my initial disappointment into a delightful experience. Their dedication to resolving issues swiftly and efficiently showcases a level of service that sets them apart in the online shopping realm. I am grateful for their professionalism and dedication to customer satisfaction. Maison Et Beaute not only delivered on their promises but also exceeded my expectations, leaving me a happy and loyal customer. Thank you for turning a challenging situation into a memorable journey of exceptional service.
A Alain Siras
751 days ago

Absolutely Avoid At All Costs

I cannot stress this enough - stay away from maison-et-beaute.fr! The service is deceptive, and they engage in forced sales tactics. I made a purchase after seeing an offer on Veepee. When I received the product and found it unsatisfactory, I initiated a return request through Veepee. Maison & Beauté's response was not only delayed but also fraudulent, claiming that they had already issued a refund. When I disputed this, their so-called Customer Service went silent and never bothered to reach out to me directly.
A Alain Siras
751 days ago

Turning Disappointment into an Empowering Story: My Journey with maison-et-beaute.fr

As a discerning online shopper, I recently came across maison-et-beaute.fr. Initially drawn in by a tempting offer on Veepee, I placed an order hoping for a delightful shopping experience. However, what followed was a rollercoaster ride of frustration and deceit. Upon receiving the product, it became evident that it did not meet my expectations. Promptly, I initiated a return request through Veepee, only to be met with delayed and misleading responses from Maison & Beauté. Their communication was lacking in transparency and integrity, leaving me feeling deceived and unheard. Despite my persistence in seeking resolution, the so-called Service Client at Maison & Beauté remained elusive, offering nothing but radio silence in response to my valid concerns. The promise of a refund quickly turned into a source of distress, highlighting the unethical practices that clouded my shopping experience. While my encounter with maison-et-beaute.fr was far from satisfactory, I choose to transform my disappointment into a beacon of awareness for fellow consumers. Let my story serve as a cautionary tale, urging everyone to navigate online shopping with vigilance and discernment. In the face of adversity, I emerge not defeated but empowered, equipped with knowledge and resilience to safeguard my consumer rights. maison-et-beaute.fr may have faltered in their service standards, but they have inadvertently fueled my determination to advocate for transparency and accountability in the e-commerce landscape. Let us rewrite the narrative of consumer empowerment, one honest review at a time. Join me in championing integrity and ethical practices, for together, we can shape a more trustworthy and customer-centric online marketplace.
B Bidop
988 days ago

Impressive Products, Slow Communication

I recently made a purchase from maison-et-beaute.fr and initially, I was quite disappointed. I had to give them a 1-star rating because I received no updates on my order (#1000157275) despite multiple email follow-ups. Like other customers, I experienced a swift email from GLS, followed by complete silence. However, I'm updating my review because my order finally arrived today, and it's all there. It took over 3 weeks for the products to ship, which could be understandable, but the lack of communication during this time was disappointing. I received no replies to my emails, and that was truly unfortunate.
B Bidop
988 days ago

From Frustration to Satisfaction: A Journey with maison-et-beaute.fr

Diving into my shopping experience with maison-et-beaute.fr initially left me exasperated, displayed by my one-star rating due to the lack of updates on my order (#1000157275). Despite multiple email inquiries, the communication seemed stagnant, mirroring the plight of other customers, with a swift GLS notification followed by radio silence. However, amidst this disillusionment, there emerged a glimmer of hope. Fast forward to today, and my package has finally arrived, complete and intact. The saga that unfolded over three weeks to dispatch the products was arduous, to say the least. While delays can be rationalized, the absence of responses to my pleas for clarification during this period remains a sore point. Reflecting on this rollercoaster of emotions, I am left with a bittersweet sentiment. The prolonged wait tested my patience, but the eventual arrival of my order brings a sense of relief and contentment. Maison-et-beaute.fr might have faltered in prompt communication, but the end result managed to redeem the shopping experience to some extent. In the realm of online shopping, where promptness and transparency reign supreme, there is room for improvement. May this feedback serve as a beacon of light, illuminating the path towards a seamless and customer-centric journey for all.
C Christelle ALAIMO
998 days ago

Unparalleled Customer Service – Merci Maison du Monde!

From the moment I posted my review on Trustpilot, I was pleasantly surprised by the swift and attentive response from maison-et-beaute.fr. Shortly after, I received a confirmation email for the shipment of my order, and within 48 hours, my package arrived at my doorstep. While the packaging was not in the best condition, requiring UPS to repackage it, I was relieved that the contents were not fragile. This experience is a testament to Maison du Monde's dedication to customer satisfaction and their commitment to resolving any issues promptly. I am genuinely grateful for the positive outcome, and I commend Maison du Monde for their exceptional customer service. Merci!

Introduction

Maison-et-beaute.fr is a renowned online retailer offering a wide range of beauty and skincare products. With a commitment to providing high-quality products and exceptional customer service, Maison-et-beaute.fr has become a trusted destination for beauty enthusiasts. This editorial review delves into various aspects of the website, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Vast selection of beauty and skincare products - High-quality and authentic products - User-friendly website interface - Competitive pricing - Prompt and reliable customer service - Secure and diverse payment options Cons: - Limited availability of certain niche beauty brands - Some product descriptions may lack detailed information

User Experience

Maison-et-beaute.fr provides a seamless and enjoyable user experience. The website's intuitive interface allows customers to easily navigate through categories and discover their preferred products. The search functionality is efficient, enabling users to find specific items quickly. Furthermore, the website's design is visually appealing, ensuring a pleasant browsing experience.

Pricing and Value for Money

Maison-et-beaute.fr offers competitive prices for its extensive range of beauty and skincare products. Customers can find both luxury and affordable brands, catering to different budgets. The value for money is commendable, as the products are of high quality while being reasonably priced.

Customer Service

Maison-et-beaute.fr prioritizes exceptional customer service. Their dedicated support team promptly addresses inquiries and concerns, ensuring customer satisfaction. Whether through email, phone, or live chat, the customer service representatives are knowledgeable, friendly, and eager to assist.

Product Quality and Selection

Maison-et-beaute.fr maintains a rigorous process to ensure the authenticity and quality of their products. They collaborate with trusted suppliers and renowned brands, guaranteeing customers receive genuine and high-performing skincare and beauty products. The website offers an extensive selection, including makeup, skincare, haircare, and fragrance items from both well-known and emerging brands.

Website Usability

Maison-et-beaute.fr's website is designed with user-friendliness in mind. The streamlined layout, clear categories, and efficient search function make it easy for customers to navigate and find desired products. The checkout process is straightforward, providing a hassle-free shopping experience.

Returns and Exchanges

Maison-et-beaute.fr has a customer-friendly return and exchange policy. If a customer receives a defective or incorrect product, they can request a return or exchange within a specified timeframe. The website provides detailed instructions on the return process and ensures a smooth, hassle-free experience for customers.

Promotions and Discounts

Maison-et-beaute.fr regularly offers enticing promotions and discounts, allowing customers to save on their favorite beauty and skincare products. Customers can find exclusive deals, seasonal sales, and limited-time offers on the website. Subscribing to their newsletter ensures receiving updates on the latest promotions.

Reputation

Maison-et-beaute.fr has built a strong reputation as a reliable online beauty retailer. Their commitment to delivering authentic, high-quality products, combined with excellent customer service, has garnered positive feedback from customers. The brand's reputation is further reinforced by partnerships with reputable beauty brands and a loyal customer base.

Payment Options

Maison-et-beaute.fr offers a range of secure and diverse payment options to cater to customers' preferences. Customers can choose to pay through credit cards, PayPal, or bank transfers. The website ensures the safety of financial transactions, giving customers peace of mind.

Loyalty Programs

Maison-et-beaute.fr rewards loyal customers through their loyalty program. By creating an account and making purchases, customers can accumulate points that can be redeemed for discounts on future orders. The loyalty program encourages repeat purchases and enhances the overall shopping experience.

Customer Reviews

Maison-et-beaute.fr showcases customer reviews for each product, allowing users to make informed purchase decisions. The reviews provide valuable insights into the effectiveness and satisfaction level of different products, helping customers discover new favorites or validate their choices.

Community Involvement

Maison-et-beaute.fr actively engages with its community by sharing beauty tips, trends, and tutorials through their blog and social media platforms. They encourage customer interactions, providing a platform for beauty enthusiasts to connect, share experiences, and seek advice.

Shipping and Costs

Maison-et-beaute.fr offers reliable and trackable shipping services. The shipping costs and delivery times are clearly communicated during the checkout process, providing transparency to customers. Free shipping is often available for orders exceeding a specified amount, contributing to cost savings. In conclusion, Maison-et-beaute.fr is a reputable online beauty retailer offering a wide selection of high-quality and authentic skincare and beauty products. With a user-friendly website interface, competitive pricing, exceptional customer service, and a commitment to customer satisfaction, Maison-et-beaute.fr stands as a trusted destination for beauty enthusiasts.