Users Voice for Makemydelivery

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Makemydelivery Overall rating
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User Interface

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Review article published on: 16 Jul 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 4.9 5 4.2 1.5
Feb 2023 5 5 3 1.8 5 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Makemydelivery Review by

Introduction is an online platform that provides a wide range of products such as books, stationary, office supplies, and others. It is a one-stop destination that aims to meet the varied requirements of its customers.

Pros and Cons

  • Provides a wide range of products that cater to different customer requirements
  • Easy to navigate website
  • Secure payment gateways
  • Prompt delivery services
  • Easy return and exchange policy
  • No loyalty programs or rewards for regular customers
  • Shipping charges on low priced items can be a bit high

User Experience offers an easy-to-navigate website that provides a seamless shopping experience. The platform allows customers to sort products by different categories such as author, publisher, and genre, which makes it easier to find specific items. The site also provides detailed product descriptions and customer reviews to help users make informed decisions.

Pricing and Value for Money offers competitive pricing for its products, and the value for money is excellent. The website provides regular discounts and promotions, which make the products even more affordable.


Alternatives to include Amazon, Flipkart, and eBay, which provide similar products and are popular e-commerce platforms.

Customer Service provides excellent customer service by ensuring that customer queries are addressed promptly. The platform offers multiple contact channels, including email and phone support.

Product Quality and Selection provides high-quality products from renowned brands. The platform offers a broad selection of products, including textbooks, stationery, exam books, and other supplies.

Website Usability

The website is user-friendly and easy to navigate. The search functionality is efficient, and the site provides reviews and product descriptions for each item.

Returns and Exchanges offers a convenient return and exchange policy for customers who are unsatisfied with their purchase. The platform provides 10-day free returns and exchanges, which makes it easy for customers to get a refund or exchange a product.

Promotions and Discounts provides regular promotions and discounts to help customers save money on their purchases. The platform offers a newsletter subscription that delivers updates on the latest promotions and discounts.

Reputation has built a substantial reputation as a reliable online shopping platform. The platform has a high customer satisfaction rate and has received positive reviews from customers.

Payment Options provides secure payment gateways such as credit and debit card payments, net banking, UPI, and wallets for hassle-free transactions.

Loyalty Programs does not offer any loyalty programs or rewards for regular customers.

Customer Reviews has received positive customer reviews for the quality of its products, easy to navigate website, and customer service.

Community Involvement regularly supports various social initiatives such as educations programs, and initiatives that help underprivileged children.

Shipping and Costs provides efficient shipping services that deliver products within a few days. The platform charges shipping fees based on the weight and size of the product, which can be a bit high for low-priced items. However, the platform offers free shipping for orders above a certain value.