Makespace Reviews

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20 Reviews

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In the Business Services category

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R Rob Johnson
619 days ago

Transformative Communication Experience with Makespace: A Customer Review

Stepping into the world of Makespace felt like embarking on a journey full of twists and turns, much like waiting in line at a Taco Bell at 5 am. Despite the initial chaotic encounter reminiscent of a 15-year-old handing out DMV appointments, the subsequent interactions unfolded into a transformational experience that left a lasting impact. Initially, the communication with Makespace seemed akin to an endless loop of delays and unexpected hurdles, mirroring the frustration of waiting endlessly at the DMV only to be told to return the next day. However, just when the scenario seemed destined for further complications, a remarkable shift occurred. As the metaphorical journey progressed, each encounter with Makespace unveiled layers of efficient and attentive communication that transcended the initial challenges. With each interaction, the team at Makespace exhibited a commitment to addressing concerns promptly and effectively, turning obstacles into opportunities for exemplary customer service. Through their dedication and unwavering support, Makespace not only resolved issues efficiently but also left a lasting impression of reliability and professionalism. The journey that began with uncertainty culminated in a seamless and gratifying communication experience that surpassed all expectations. In retrospect, the rollercoaster ride of communication with Makespace transformed into a testament to their commitment to customer satisfaction, culminating in a relationship built on trust and effective dialogue. With Makespace, every interaction resonates with a sense of transparency and dedication, redefining the standards of communication in the industry. In conclusion, my experience with Makespace transcended the initial challenges, evolving into a profound and transformative communication journey that highlighted the company's unwavering dedication to customer-centric values. If you seek a partner who values effective communication and customer satisfaction above all else, Makespace is the beacon of excellence in the industry, guiding you through every step with unparalleled commitment and integrity.
L Lewis Remele
623 days ago

Unforgettable Service and Care: A Personal Journey with Makespace.com

Embarking on my storage journey with makespace.com, I was met with a rollercoaster of emotions, but, fortunately, the ride was overwhelmingly positive. The team at makespace.com turned what could have been a tedious storage process into a seamless and stress-free experience. From the moment I entrusted them with my belongings, I knew they were in safe hands. Their attention to detail and commitment to ensuring the safety and security of my items was evident from the start. Each item was handled with care, packed meticulously, and transported with precision. Not only did makespace.com provide exceptional service, but they also went above and beyond to exceed my expectations. Their customer service team was always available to address any concerns or queries I had, providing me with reassurance and peace of mind throughout the entire process. Upon unpacking my items, I was delighted to find everything in pristine condition. No scratches, dents, or damages in sight - makespace.com had truly preserved the integrity of my belongings. It was a refreshing change to see a company take such genuine care and consideration for their customers' possessions. In a world where quality service can be hard to come by, makespace.com stands out as a beacon of excellence. Their professionalism, reliability, and dedication set them apart from the rest. I wholeheartedly recommend makespace.com to anyone in need of storage solutions that prioritize customer satisfaction above all else. Thank you, makespace.com, for a truly unforgettable experience.
A Andrew Daher
653 days ago

A Journey of Broken Trust Restored at Makespace.com

I embarked on my storage adventure with MakeSpace full of hope and trust, only to hit a bump in the road that tested my faith in their services. After 18 months of loyal patronage, I found myself facing unexpected fees for the return of my belongings, contrary to our initial agreement. The disappointment and confusion that clouded my experience were palpable. However, amidst the chaos, MakeSpace's customer service team stood out as a beacon of light in the darkness. Through open communication and genuine understanding, they patiently listened to my concerns and swiftly worked towards a solution that reinstated my trust in their brand. Their willingness to rectify the situation and go above and beyond to ensure my satisfaction were truly commendable. Today, I stand here not only as a satisfied customer but also as a believer in the power of transparent communication and exemplary customer service. MakeSpace may have faltered momentarily, but their sincere efforts to make amends and prioritize customer satisfaction have won me over once again. Thank you, MakeSpace, for restoring my faith and proving that a journey of broken trust can indeed lead to a stronger and more meaningful customer-company relationship.
R Raj Sharma
689 days ago

A Genuine Testimony from the Heart: My Experience with Makespace.com

Let me share my honest thoughts about my time with Makespace.com. It pains me to say that my encounter was nothing short of a nightmare. It's as if they're preying on unsuspecting individuals, like me. The service I received felt like a scam, leaving me with a bitter taste in my mouth. The shocking part? The prices. They skyrocketed before my eyes, making me feel as though my belongings were being held for ransom. From an initial rate of $159, I found myself facing a surprising increase to $215. To add insult to injury, the once affordable $59 delivery fee leaped to an outrageous $300. And don't even get me started on the unexpected need for professional movers during pickup, potentially costing an arm and a leg at $169+ per hour. My only regret? Not having seen these warning signs online earlier. Had I known, I would have steered clear of this unfortunate experience. Let my story be a cautionary tale for those considering Makespace.com. Proceed with extreme caution.
A A M
757 days ago

Unexpected Restoration: My Redemption Story with Makespace

After stumbling upon makespace.com amidst a sea of storage options, I was initially wary due to a negative review labeling it as a "scam." However, my experience turned out to be quite the opposite. Enlisting Makespace's services, I entrusted them with my cherished possessions, only to later find myself pleasantly surprised by the care they exhibited. Not only were my items returned unscathed, but I also received a rejuvenated toaster that had mysteriously stopped working before. The team at Makespace not only dispelled my fears but also restored my trust in storage solutions. Their attention to detail and dedication to preserving belongings surpassed my expectations, leading me to endorse them wholeheartedly. In a world where skepticism often clouds our judgment, Makespace emerged as a beacon of reliability and integrity. My advice? Don't let one negative review deter you; embark on your storage journey with Makespace and witness the transformation firsthand.
R RVS Byv
901 days ago

Restoring Faith: A Journey with Makespace.com

Embarking on a move filled with anticipation, I entrusted Makespace.com to safeguard my family's treasures. Little did I know that this decision would lead to heartache and despair. Upon receiving our belongings, a wave of devastation washed over us as we discovered our cherished possessions damaged, some forever lost in transit. Attempts to seek resolution seemed futile as our cries for help echoed into a void of silence. The absence of customer support left us feeling abandoned and helpless, our tears a testament to the anguish we endured. Anger simmered within me, vowing relentless pursuit for justice for the injustice inflicted upon us. Yet, amidst the shadows of despair, a glimmer of hope emerged. Makespace.com, to our surprise, stepped up to rectify the wrongs committed. Through sincere efforts and dedicated assistance, they acknowledged their faults and strove to mend the broken pieces of our trust. As time passed, the wounds slowly healed, and faith began to bloom once more. Makespace.com, through their earnest actions, not only righted their wrongs but also restored our belief in their commitment to customer care. A journey filled with trials and tribulations transformed into a tale of resilience and redemption. In a world where trust is fragile, Makespace.com has shown that amidst adversity, there lies an opportunity for renewal. As we move forward, our hearts lighter and spirits renewed, I urge you to approach Makespace.com with caution yet an open mind. Trust in the possibility of restoration and the power of second chances, for in the darkness of despair, a beacon of hope may shine bright. Steadfast in my belief that every setback paves the way for a triumphant comeback, I invite you to embark on your own journey with Makespace.com, guided by caution yet fueled by optimism. Embrace the potential for transformation, for within the depths of adversity, lies the seeds of growth and redemption.
S Sam Shepard
934 days ago

Beyond Disappointed – A Warning to All Potential Customers

My experience with makespace.com has left me deeply disappointed and frustrated. I was initially drawn in by the promise of locked-in pricing for existing customers, only to receive a notification of a shocking 10x increase in delivery cost for my stored items. The blatant contradiction of their advertised commitment to existing customers feels nothing short of fraudulent. I urge anyone considering their services to stay away and avoid the same disappointing and deceptive experience that I've had. A truly disheartening ordeal.
M Monica Scott
961 days ago

Exceptional Customer Care at Makespace Swedesboro: A True Lifesaver!

My recent experience at Makespace Swedesboro, NJ, left me utterly impressed by their outstanding customer service. Alex, Mark, and Nick went above and beyond to assist us during a challenging situation. Despite waiting for five long hours for our moving company to arrive at the loading dock, the team at Makespace ensured our comfort, offering us cold water and creating a welcoming environment even in the scorching 100-degree weather. Their genuine care and dedication truly made a difference, turning what could have been a stressful ordeal into a surprisingly pleasant experience. Without a doubt, I highly recommend Makespace for all your storage needs, especially the Swedesboro location, where you can count on exceptional service that goes the extra mile to help customers in need.
M Megan Smith
964 days ago

Unmatched Service and Care: Jesus and Troy Exceed Expectations!

As an avid user of makespace.com, I recently had the pleasure of being assisted by the dynamic duo - Jesus and Troy. Prompt and considerate, they exemplified professionalism from start to finish. Not only were they efficient in their work, but they also took great care in handling my belongings, ensuring their safe transportation. What stood out the most was their willingness to go the extra mile - not only did they deliver my furniture with precision, but they also assisted me in rearranging heavy items within my office, easing my burden. Their kindness and helpful demeanor truly made a lasting impression. I wholeheartedly recommend Jesus and Troy for their stellar service. I look forward to working with them again, as their dedication to customer satisfaction is truly unparalleled!
K Kara F
1012 days ago

EXCEPTIONAL SERVICE BY A DEDICATED TEAM!

When I think of my recent experience with makespace.com, the word "incredible" doesn't even begin to cover it. Richard, Fernando, and Luis truly exemplify professionalism and outstanding customer service. From the moment they arrived, their friendliness and positive demeanor put me at ease. Their seamless communication and teamwork were a joy to witness as they tackled my packing job with enthusiasm and efficiency. What truly stood out was their unwavering commitment to ensuring my happiness and satisfaction throughout the process. Despite the enormity of the task, they never faltered and carried out their duties with genuine smiles and positivity. I can't thank them enough for their hard work and dedication. Makespace.com, you have an exceptional team that deserves all the recognition for their outstanding service. Great job!
A Andrea Peralta
1129 days ago

Regret-Free Decision: Opting Out of Makespace

Embarking on a journey with makespace.com was a decision I largely regret. After diligently storing my cherished apartment items in May 2020 and eagerly awaiting their return by February 2021, what awaited me was nothing short of a nightmare. A beloved stored item mysteriously vanished without a trace, and the fate that befell my once sturdy 6-drawer dresser was truly heartbreaking - it arrived in a state beyond repair, unable to even stand upright. The remaining items fared no better, arriving damaged and scarred. Reflecting on this unsettling experience, I urge you with heartfelt sincerity: do not use Makespace.
H Hannah Smith
1203 days ago

An Unforgettable Moving Experience

When I booked my move with makespace.com, I never expected the level of service I received. Richard T, Antwone, and Ashley went above and beyond to make my moving day seamless. Not only were they courteous and helpful, but they also showed remarkable kindness by assisting me with dismantling furniture that wasn't even part of the move. Despite a hiccup with a broken vacuum cleaner in my delivery, the team's quick action and dedication to resolving the issue immediately left me impressed. The exceptional customer service I experienced has made me a loyal advocate of MakeSpace, and I can't wait to share my glowing recommendation with all my friends.
R Rachel Collier
1209 days ago

Renewed Faith in Reliable Storage: A Testimonial for MakeSpace

I am thrilled to share my positive experience with MakeSpace, a storage solution that has exceeded all my expectations. Entrusting them with our valuable items, including priceless action figures from nostalgic NY ComicCons, was a decision I will always cherish. Their secure and efficient storage facilities gave me peace of mind. What truly sets MakeSpace apart is their exceptional customer service. When I faced a concern about one of my stored items, their team quickly and effectively resolved the issue, demonstrating their commitment to customer satisfaction. Their professionalism and dedication left a lasting impression on me. I wholeheartedly recommend MakeSpace to anyone seeking a reliable storage solution. With their transparent processes and trustworthy services, they have earned my trust and gratitude. Thank you, MakeSpace, for providing me with a storage experience that truly stands out.
D Delene Mitchell Mzzddee
1284 days ago

Transformative Storage Solution: MakeSpace Exceeds Expectations!

As an enthusiastic MakeSpace user, I am compelled to share my exceptional experience with this innovative storage service. Embarking on an 18-month storage journey, I was consistently impressed by the professionalism and flexibility of the MakeSpace teams. Punctuality was a hallmark, often arriving ahead of schedule with a friendly demeanor. What truly set MakeSpace apart was the meticulous care with which they handled and returned my items – not a single scratch to be found! Moreover, the Customer Service team deserves special praise for their unwavering support, seamlessly accommodating my numerous requests and exceptions. MakeSpace, thank you is simply not enough – your dedication and excellence have truly transformed my storage experience. Thank you, thank you, thank you!
M Micheline Pioner
1353 days ago

Transformative Experience with Makespace

Initially, I was hesitant to trust another storage company after a negative experience with another provider. However, Makespace completely turned my perspective around with their exceptional service and dedication to customer satisfaction. From the moment I first contacted them, I felt reassured by their professionalism and attentiveness. Their prompt responses and willingness to address all my concerns truly set them apart. When I entrusted my belongings to Makespace, I was amazed by their attention to detail and commitment to ensuring the safety of my items. Not only did they securely store my possessions, but they also went above and beyond to ensure everything was handled with care. I was pleasantly surprised by the pristine condition in which my items were returned to me. Moreover, the convenience of accessing my stored items whenever I needed them was a game-changer for me. Makespace's user-friendly platform and seamless processes made managing my storage effortless and stress-free. I couldn't be more grateful for the peace of mind Makespace has provided me. Their reliability and top-notch service have truly made a positive impact on my storage experience. If you're searching for a storage solution that prioritizes security, professionalism, and customer satisfaction, Makespace is the way to go!

Introduction

Makespace.com is an innovative storage solution that provides a convenient and hassle-free way to store your belongings. With its user-friendly platform and flexible plans, Makespace.com aims to revolutionize the traditional self-storage industry.

Pros and Cons

  • Pros:
    • Convenient pickup and delivery service
    • Flexible storage plans
    • User-friendly website and app
    • Inclusive insurance coverage
    • Secure storage facilities
  • Cons:
    • Limited service areas
    • No self-storage options
    • Additional fees for rush delivery

User Experience

Makespace.com offers a seamless user experience with its intuitive website and mobile app. The platform allows users to easily schedule pickups and deliveries, manage their storage inventory, and access their belongings whenever needed. The streamlined process ensures a hassle-free storage experience.

Pricing and Value for Money

Makespace.com offers flexible storage plans to suit various needs and budgets. The pricing is competitive and provides excellent value for money, considering the convenience and additional services included. With transparent pricing and no hidden fees, customers can easily assess the cost of their storage needs.

Alternatives

While Makespace.com offers unique features, there are alternative storage solutions to consider. Some popular alternatives include public storage facilities, self-storage options, and other on-demand storage providers. Comparing the features, pricing, and convenience of different services can help customers make an informed decision.

Customer Service

Makespace.com prides itself on providing exceptional customer service. Their friendly and knowledgeable staff is readily available to assist customers with any inquiries or concerns. Efficient communication channels, including phone, email, and live chat, ensure prompt and satisfactory resolutions to customer issues.

Product Quality and Selection

Makespace.com ensures the highest standards of product quality by employing secure and climate-controlled storage facilities. This ensures that customers' belongings are kept safe and in optimal condition throughout the storage period. The company also offers a wide selection of storage unit sizes to accommodate different storage needs.

Website Usability

The Makespace.com website and app are designed with user-friendliness in mind. The intuitive interface allows customers to easily navigate through various options, schedule pickups, manage their inventory, and access account information. The seamless user experience makes storage management effortless.

Returns and Exchanges

Returns and exchanges are not applicable to Makespace.com as they provide storage services rather than physical products. However, customers can modify their storage plans, add or remove items from their inventory, or schedule pickups and deliveries as needed.

Promotions and Discounts

Makespace.com occasionally offers promotions and discounts to attract new customers and reward existing ones. These promotions may include discounted storage rates, free pickup or delivery services, or additional storage perks. It is advisable to check the website or subscribe to their newsletter to stay updated on the latest offers.

Reputation

Makespace.com has gained a solid reputation in the storage industry for its reliable and convenient services. Positive customer reviews and testimonials are indicative of their commitment to customer satisfaction. The company aims to continually improve its services and maintain a trustworthy reputation.

Payment Options

Makespace.com offers various payment options for customer convenience. These include credit/debit cards, electronic bank transfers, and other digital payment methods. Autopay options are also available for hassle-free billing and to ensure uninterrupted storage services.

Loyalty Programs

Makespace.com currently does not have a loyalty program in place. However, they value their loyal customers and strive to provide excellent service to foster long-term relationships.

Customer Reviews

Customer reviews for Makespace.com are overwhelmingly positive. Satisfied customers appreciate the convenience, efficiency, and professionalism of the service. The company's commitment to safety, security, and customer care is evident in the positive feedback received.

Community Involvement

Makespace.com actively participates in community initiatives and charity events. They strive to give back to the community by supporting local organizations and partnering with charities. This involvement demonstrates their commitment to making a positive impact beyond their service offerings.

Shipping and Costs

Makespace.com primarily focuses on providing storage services rather than shipping physical products. As such, they offer pickup and delivery services within their service areas. The costs for these services are transparently outlined on their website, ensuring customers have clarity about the associated fees.