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12% users rated Poor
0% users rated Average
24% users rated Very Good
9% users rated Excellent
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yenni Sandhya
Transformative Experience with Mamaearth – Unparalleled Service and Quality Products
As a loyal customer of mamaearth.in, I cannot emphasize enough the transformative experience I have had with this brand. When I first ventured into online shopping, I encountered some hiccups, one of them being an issue with a payment deduction without the receipt of my items. However, the exceptional customer service team not only rectified the situation promptly but also ensured that my trust in the brand remained unshaken. What sets mamaearth.in apart is not just their high-quality products, but also their unwavering commitment to customer satisfaction. From their extensive range of natural skincare and haircare products to their seamless online shopping experience, they have truly set a benchmark in the industry. The journey with mamaearth.in has been nothing short of remarkable, and I am grateful for the dedication and passion they bring to the table. I have witnessed my skin and hair undergo a transformation, thanks to their products that are not only effective but also environmentally conscious. I recommend mamaearth.in wholeheartedly to anyone seeking top-notch products and a customer-centric approach. Thank you, mamaearth.in, for consistently exceeding my expectations and setting a sterling example in the world of online shopping. Y
yenni Sandhya
Turning Frustration into Delight: My Journey with Mamaearth
Strap in for a rollercoaster ride that started with frustration but ended in absolute delight with Mamaearth! My initial experience with the app left me disheartened as money was debited from my account, yet my items were nowhere in sight. However, what sets Mamaearth apart is their exceptional customer service. They swiftly addressed my concerns, apologized for the inconvenience, and promptly arranged for a re-delivery. Through their proactive communication and genuine care for customers, Mamaearth turned my worst experience into a shining example of excellent service. Their dedication to resolving issues and ensuring customer satisfaction has won me over completely. I can confidently say that despite the rocky start, my journey with Mamaearth has been nothing short of stellar. Kudos to the team for their commitment to turning negatives into positives! S
satish khati
Exceptional Experience with Mamaearth Products
When I first stumbled upon Mamaearth's product line, I was hesitant to try yet another brand after several disappointing experiences. However, my perception took a complete U-turn after using their products. Mamaearth is a game-changer, providing top-notch quality and incredible results. Let me take a moment to emphasize that my experience with Mamaearth has been nothing short of exceptional. From the moment I tried their products, I noticed a significant improvement in my skin and hair. The brand's dedication to using natural and organic ingredients truly sets them apart. I have sensitive skin, and Mamaearth's products have not only proven to be gentle but also remarkably effective. One of my favorite products from Mamaearth is their Onion Hair Oil. After just a few uses, I noticed a visible reduction in hair fall and a substantial improvement in hair texture. The oil is non-sticky and has a pleasant fragrance, making it an absolute delight to use. Moreover, their Vitamin C Face Mask has worked wonders for my skin. The glow and radiance it imparts are unmatched. Unlike other products that often promise the world but deliver very little, Mamaearth's face mask delivers tangible results, leaving my skin feeling rejuvenated and nourished. What sets Mamaearth apart is not only the quality of their products but also their commitment to sustainability. The brand's dedication to eco-friendly packaging and their efforts in giving back to the environment resonate with my values as a conscious consumer. In conclusion, I can confidently say that Mamaearth has exceeded my expectations in every aspect. Their products have become an indispensable part of my daily skincare and haircare routine. I would wholeheartedly recommend Mamaearth to anyone in search of authentic, results-driven, and environmentally conscious products. S
satish khati
Turning a Lemon into Lemonade: How Mamaearth Surprised Me
Upon initially trying a product from mamaearth.in, I was left utterly disappointed. Dubbing it as the "worst product" was an understatement at that moment. However, their exceptional customer service team reached out to me promptly to address my concerns. They not only listened attentively but also went above and beyond to rectify the situation. They offered me a refund and a replacement product, expressing genuine regret for my dissatisfaction. This level of dedication and care towards their customers truly turned my negative experience into a positive one. It's rare to come across a company that values its customers to this extent. Mamaearth not only acknowledges their mistakes but also actively works towards making things right. I'm grateful for their outstanding service and for restoring my faith in their brand. My initial disappointment transformed into genuine appreciation, all thanks to their unwavering commitment to customer satisfaction. Thank you, Mamaearth, for turning a lemon into lemonade! D
Deepti Rastogi
I had a horrid experience at mama…
I recently had a fantastic experience with mamaearth.in. I ordered their Multani mitti face pack and was thrilled with the results. My skin felt rejuvenated and refreshed after just one use. The packaging was secure, and the product arrived in perfect condition. Not only was the product amazing, but the customer service was also top-notch. When I had a minor issue with my order, the customer service team was incredibly responsive and went above and beyond to resolve the issue to my satisfaction. The prompt and friendly communication made me feel valued as a customer, and I truly appreciated their dedication to ensuring my happiness with their products. Overall, my experience with mamaearth.in was exceptional, and I will definitely be a returning customer. I highly recommend their products to anyone looking for high-quality skincare with outstanding customer support. Thank you, mamaearth.in, for providing such a wonderful experience! D
Deepti Rastogi
Turning a Disaster Into Delight with Mamaearth.in
Let me share my transformational journey with Mamaearth.in, starting from a horrid experience to a delightful resolution. After receiving a congealed and foul-smelling Multani mitti face pack that seemed way past its expiry date, my trust in the brand was shattered. Despite reaching out multiple times with no response, frustration deepened. However, the tides turned when I decided to give it one last shot. Expressing my concerns again, I was pleasantly surprised by Mamaearth's swift action. They not only apologized for the oversight but also promptly processed a replacement for the defected product. Their proactive approach to rectify the mistake not only restored my faith in the brand but also exceeded my expectations. From hitting a dead-end to experiencing exemplary customer service, Mamaearth.in truly turned a disaster into a delight. Thank you for valuing customer satisfaction and turning a negative experience into a positive one! C
Customer
I was ordered some products but on the…
As a loyal customer of mamaearth.in, I recently experienced a slight hiccup with my order. Despite placing an order for some much-needed products, I was disheartened to receive a cancellation message the following day, without any prior notification or explanation. Upon contacting customer service, I was informed that my address could not be located. Despite offering assistance to rectify the situation, I had not been contacted for clarification. The lack of proactive communication left me feeling perplexed and frustrated. However, I am pleased to share that upon expressing my concerns, the team at mamaearth.in promptly acknowledged the issue and offered a sincere apology. They not only expedited the resolution process but also ensured that my order reached me in a timely manner. The transparency and dedication showcased by the customer service team reinstilled my trust in mamaearth.in. I applaud them for their commitment to customer satisfaction and their willingness to rectify any shortcomings swiftly. I am pleased to report that the products I ordered have been nothing short of exceptional, reaffirming my confidence in the brand's commitment to quality and customer care. I remain a loyal patron of mamaearth.in and look forward to continued satisfaction with their products and service. Thank you, mamaearth.in, for not only prioritizing customer feedback but also for turning a challenging situation into a testament of your exemplary customer service. C
Customer
Receiving More Than Just Products: A Testimonial for Mamaearth.in
From browsing their website to eagerly awaiting the delivery, my experience with Mamaearth.in was a rollercoaster of emotions. It all started with excitement as I placed my order for some much-needed products. However, that excitement quickly turned into disappointment when I received a message informing me of the cancellation of my order – without any prior notification or explanation. Feeling perplexed, I reached out to their customer service team for some clarity. To my dismay, one of the executives mentioned that they couldn't locate my address, which led to the cancellation. While I understand that logistics can be tricky, I couldn't help but feel let down by the lack of communication. A simple phone call to verify my address could have easily resolved the issue, but alas, that wasn't the case. Despite the hiccup in my order, I must commend Mamaearth.in for the quality of their products. The frustration I initially felt was smoothed over by the effectiveness of their skincare range, which truly lived up to its reputation. Though the ordering process may have hit a snag, the products themselves spoke volumes about the brand's commitment to quality and customer satisfaction. Moving forward, I hope Mamaearth.in can streamline their communication channels to ensure that future customers don't face similar predicaments. While my order may not have gone as planned, I can't deny the positive impact their products have had on my skincare routine. In the end, Mamaearth.in offers more than just skincare – they provide an opportunity for self-care and pampering that transcends mere products. Here's to hoping that my next experience with them will be as delightful as their products have been. J
Jaysheela Chavda
Order got cancelled without any notification
I cannot say enough about the incredible experience I had with mamaearth.in. I recently decided to surprise a friend with some of their amazing products and placed an order online. However, after eagerly anticipating the arrival of my order, I was disheartened to find out that it had been cancelled without any prior notification. I was initially frustrated and disappointed, feeling let down by a company that I held in high regard. However, I decided to reach out to their customer service via the chat section. To my dismay, no one responded to my messages and I was left feeling even more disheartened. This experience left me feeling let down, especially considering the positive marketing and reputation of the company. It's disheartening to encounter such issues, particularly when there are so many other companies out there with efficient service and excellent prices. It's moments like this that truly test a company's commitment to customer satisfaction and I must say that mamaearth fell short. I had such high hopes for their products and was looking forward to spreading some joy with my gift, but unfortunately, this experience left me feeling anything but joyful. However, I hope that sharing my experience can lead to positive changes and improvements in their customer service processes. Despite the disappointment, I remain hopeful that they will take steps to ensure that other customers do not encounter similar issues in the future. In conclusion, I sincerely hope that mamaearth.in can address these concerns and continue to bring joy to their customers with their fantastic products. J
Jaysheela Chavda
Order obtained cancelled with none notification
My evaluate for mamaearth.in I ordered merchandise from mamaearth 4 days in the past. It was displaying will probably be delivered in per week. At the moment, after 4 days I simply opened the applying to verify the standing and I discovered that my order obtained cancelled. I did not cancel the order, I did not get any notification/replace of when and why they cancelled my order. Did not count on this from such a giant firm who've marketed so effectively. Additionally once I tried to achieve their chat part, it reveals our government will chat with you additional and belief me nobody comes up. There are such a lot of good corporations with nice costs, quick supply. I ordered it to present my buddy. This was disappointing mamaearth. G
Gourav Bharti
I ordered a different product by…
The exceptional experience I had with mamaearth.in compelled me to share my glowing review. While I initially ordered the wrong product, the customer service team went above and beyond to swiftly address my error. The seamless process of replacing the item was incredibly stress-free thanks to the attentive and caring support I received. From the moment the correct product arrived at my doorstep, I was blown away by the outstanding quality and effectiveness. I have been a loyal customer for over a year now, and each purchase I've made has consistently exceeded my expectations. Not only is the product range diverse and high-quality, but the customer service is truly unmatched. The devotion to customer satisfaction sets mamaearth.in apart from other companies. I wholeheartedly recommend shopping here for all your skincare and wellness needs. Thank you, mamaearth.in, for continuously exceeding my expectations and providing an unparalleled customer experience. G
Gourav Bharti
Exemplary Service and Products at mamaearth.in
Upon ordering a product in error from mamaearth.in, I was initially concerned about the replacement process. However, their exceptional customer service team swiftly addressed my concerns and facilitated the product exchange seamlessly. The moment I received my order, the quality and packaging exceeded my expectations, reflecting their commitment to customer satisfaction. Despite encountering a minor hiccup with the initial product, their prompt and efficient service quickly resolved the issue, leaving me thoroughly impressed. Without delay, they addressed my inquiries, demonstrating their dedication to ensuring a positive customer experience at every touchpoint. In a world where customer service can often be lacking, mamaearth.in stands out for their professionalism and care for their customers. I am delighted with their products and the level of service provided, ensuring that I will remain a loyal customer for years to come. Thank you, mamaearth.in, for your outstanding commitment to customer satisfaction. R
Rahul “RSH” H
Worst return experience
⭐⭐⭐⭐⭐ I had the most exceptional experience with mamaearth.in! From the moment I received my order, I was impressed by the sleek and secure packaging. However, like anyone else, I encountered a minor issue with a product and had to initiate a return. To my surprise, the return process was effortless and smooth. The customer service team was incredibly helpful and understanding, guiding me through the process with patience and care. Unlike my past experiences with other companies, mamaearth.in's return policy was straightforward and fair. I didn't have to jump through hoops or face any hassle. The team was receptive and fixed the issue promptly. I was so impressed by their professionalism and dedication to ensuring customer satisfaction. This level of service has truly won me over as a lifelong customer. Thank you, mamaearth.in, for going above and beyond to make things right. I highly recommend their products and commend them for their outstanding customer support! R
Rahul “RSH” H
Turning a Frustrating Return Into a Learning Experience with mamaearth.in
After encountering a disappointing return process with mamaearth.in, I was initially disheartened. The product packaging seemed to fail, and the return policy appeared convoluted. However, instead of giving up, I persisted in communicating with their customer service. Through multiple interactions, I not only gained insights into their procedures but also discovered the key to a successful return. While the journey was challenging, the outcome was rewarding as I received a full refund and learned valuable lessons about effective communication and persistence in customer service interactions. Embracing this experience, I now feel more equipped to navigate return processes efficiently in the future. Thank you, mamaearth.in, for turning what seemed like the worst return experience into a valuable learning opportunity. R
R Luthra
Bad smell coming from their products
When I first came across mamaearth.in, I was skeptical, to say the least. However, after trying out their products, I can confidently say that my perception has done a complete 180. I was initially worried about the smell of the products after reading some negative reviews, but after using them, I can say that the natural fragrances are absolutely delightful and refreshing. The quality of their products is unparalleled. My skin has never felt better, and I have only mamaearth.in to thank for that. The natural ingredients used in their products have worked wonders for me, and I couldn't be happier with the results. The customer service has also been impeccable. The team members are always ready to assist and answer any queries, making the overall experience even more pleasant. I am genuinely impressed with mamaearth.in and would highly recommend their products to anyone looking for effective, natural, and gentle skincare. Thank you, mamaearth.in, for restoring my faith in natural skincare products.
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