Mamalani Reviews

Voted Average (3/5)

29 Votes

29 Reviews

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In the Big Sales category

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10% users rated Terrible
14% users rated Poor
17% users rated Average
24% users rated Very Good
34% users rated Excellent
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Introduction:

Mamalani.com is an online store committed to providing high-quality natural beauty and wellness products made with sustainable and eco-friendly ingredients. Founded by Mele Kalama-Kingma, this Hawaii-based company offers a wide selection of organic skincare, hair care, body care, and home products that are all crafted with the goodness of Hawaiian plants and minerals.

Pros:

  • Extensive collection of natural beauty and wellness products
  • Products are handmade in small batches using organic ingredients
  • Employs sustainable and eco-friendly practices in manufacturing
  • Supports local Hawaiian farmers and artisans
  • Offers subscription boxes for customers to discover new products regularly

Cons:

  • Shipping costs can be higher for international customers
  • Limited availability of some products
  • Only ships to certain countries

User Experience:

Navigating through Mamalani.com is a seamless and user-friendly experience. The website is well-organized, with clear categories and search functionality, making it easy for customers to find the products they are looking for. The product pages provide detailed information about each item, including ingredients and usage instructions, helping users make informed purchasing decisions.

Pricing and Value for Money:

Mamalani.com offers products at competitive prices considering their high-quality organic ingredients and sustainable manufacturing methods. While some items may have a higher price point than conventional products, the value for money lies in the eco-friendly and socially responsible aspects of the brand.

Customer Service:

Mamalani.com prides itself on exceptional customer service. They promptly respond to inquiries and provide assistance for any issues that may arise. Customers can reach out to the company through email or the contact form on the website, and the team ensures personalized and attentive support.

Product Quality and Selection:

The products offered by Mamalani.com are carefully formulated with organic ingredients, ensuring high-quality results while being gentle on the skin. The brand's commitment to sustainable practices and support for local Hawaiian farmers guarantees that customers receive the finest natural products. The selection ranges from skincare and hair care to home goods, catering to a wide range of needs and preferences.

Website Usability:

The Mamalani.com website is well-designed and user-friendly. The layout is intuitive, allowing visitors to browse through products effortlessly. The responsive design ensures a seamless experience across different devices, including smartphones and tablets.

Returns and Exchanges:

Mamalani.com has a generous return and exchange policy. If customers are unsatisfied with their purchase, they can return unused items within 30 days of receipt for a full refund or exchange. The company strives to ensure customer satisfaction and resolves any issues promptly.

Promotions and Discounts:

Mamalani.com offers various promotions and discounts throughout the year, allowing customers to enjoy savings on their favorite products. Subscribers to the newsletter also receive exclusive offers and early access to sales.

Reputation:

Mamalani.com has built a strong reputation for its commitment to sustainability, organic ingredients, and support for local communities. The brand is highly regarded in the natural beauty and wellness market, and customers appreciate the effectiveness of their products.

Payment Options:

Mamalani.com accepts major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, customers can securely pay via PayPal, providing convenience and peace of mind during the checkout process.

Loyalty Programs:

Currently, Mamalani.com does not have a dedicated loyalty program. However, customers can subscribe to the newsletter to receive updates on new products and exclusive offers.

Customer Reviews:

Mamalani.com has received overwhelmingly positive reviews from customers. Users appreciate the organic and sustainable aspects of the products, with many noting improvements in their skin and overall well-being. The brand's commitment to transparency and ethical practices resonates with customers, contributing to its strong reputation.

Community Involvement:

Mamalani.com actively supports local Hawaiian farmers and artisans by sourcing ingredients and partnering with them. The brand also engages with the community through collaborations, events, and educational initiatives on sustainable living and natural beauty.

Shipping and Costs:

Mamalani.com offers domestic and international shipping. Domestic orders are typically processed within 1-3 business days, while international orders may take longer. Shipping costs are calculated based on the destination and order weight. However, customers should note that international shipping costs can be higher compared to domestic rates.