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Introduction is an online bookstore that offers a wide range of books from various genres, including fiction, non-fiction, children's books, textbooks, and other educational materials. It is a popular online destination for book enthusiasts who value convenience and the ability to find rare and hard-to-find books with ease. The website has been operational since 2009 and has gained a reputation for providing quality products and exceptional customer service.

Pros and Cons

  • Extensive selection of books from various genres
  • Easy to navigate website that makes it simple to find what you?re looking for
  • Free delivery within Russia for orders over 1,500 rubles
  • Excellent customer service
  • Prices may be slightly higher than some other online bookstores
  • No international shipping available

User Experience

The website has a user-friendly interface that makes it easy to find and purchase books. Users can browse by genre or search for a specific title or author. The website is well organized, and the search function is efficient, which makes the shopping experience enjoyable. Users can also choose to create an account, which saves time during the checkout process for future purchases. Overall, the user experience is quite satisfactory.

Pricing and Value for Money

The pricing for books on is generally competitive with other online bookstores, although some prices may be slightly higher. However, the website offers excellent value for money, with a significant selection of titles and exceptional customer service. Buyers can find many rare and hard-to-find books on the website, which is worth the extra cost.


Some popular alternatives to include Book Depository, Amazon, and Barnes & Noble. These websites offer similar features, including an extensive selection of books, competitive pricing, different shipping options, and exceptional customer service. Choosing a bookstore largely depends on the needs and preferences of the buyer.

Customer Service is known for its exceptional customer service. Customers can contact the company by phone, email, or live chat, and the support team is highly responsive and helpful. The website also has a detailed FAQ section that provides answers to many common questions.

Product Quality and Selection

The website offers a wide range of books from various genres, and the quality of the products is generally high. The website offers many rare and hard-to-find books that are difficult to find elsewhere, which is a significant advantage for avid readers and book collectors.

Website Usability

The website is well designed, with a simple and user-friendly interface. Users can quickly browse and navigate through different sections of the website, making the shopping experience easy and enjoyable.

Returns and Exchanges

The website has a flexible return policy, and customers can return products within 14 days of delivery. However, the company does not accept returns for digital products or audio books.

Promotions and Discounts offers various promotions and discounts throughout the year. Customers can check the website's homepage or follow the company on social media to stay updated on new promotions and discounts.

Reputation has an excellent reputation for providing high-quality products and exceptional customer service. The company has been operational for more than ten years and has gained a loyal following of customers who appreciate the website's quality and reliability.

Payment Options

Customers can pay for products using various payment options, including Visa, Mastercard, and Yandex Money. The website uses advanced encryption and security protocols to ensure that all payment transactions are secure and safe.

Loyalty Programs does not offer any loyalty programs at this time. However, the website occasionally offers exclusive deals and promotions for its loyal customers.

Customer Reviews

Customers have consistently praised the quality of products and customer service on Many customers have commented on the website's extensive selection of books, including rare and hard-to-find titles.

Community Involvement is actively involved in promoting reading culture and supporting literacy programs in the country. The company regularly donates books and other educational materials to schools, libraries, and other organizations.

Shipping and Costs offers free delivery within Russia for orders over 1,500 rubles. Otherwise, delivery fees are calculated based on the weight and delivery location of the order. The website provides estimated delivery times during the checkout process, which is relatively accurate. Although international shipping is not available, the website provides an option for customers to arrange their own shipping.