"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content." Read More
Manutd.com is the official website of Manchester United Football Club, one of the most successful and popular football clubs in the world. The website provides fans with the latest news, match reports, player profiles, and official merchandise.
Pros and Cons
Pros:
- Provides fans with up-to-date news and information
- Offers a wide range of official merchandise and memorabilia
- Easy to navigate website design
Cons:
- Prices for merchandise can be quite high
- Limited availability of some products
- Limited fan engagement features
User Experience
The website design is visually appealing and easy to navigate, with clear categories and a search bar that helps users easily find what they are looking for. The loading time for pages is fast, and the site is optimized for mobile devices, making it accessible to fans on-the-go.
Pricing and Value for Money
The prices for merchandise on Manutd.com can be quite high, but fans are getting the official and high-quality products that are worth the cost.
Alternatives
Other websites that offer similar merchandise and fan engagement features include Fanatics, Sports Direct, and the official websites for other football clubs.
Customer Service
Customer service on Manutd.com is reliable and efficient, with a FAQ section and contact form available for fans who have questions or concerns.
Product Quality and Selection
The official merchandise on Manutd.com is of high quality and includes a range of products such as jerseys, hats, scarves, and collectibles. However, the selection can sometimes be limited or unavailable due to high demand.
Website Usability
The website is user-friendly and easy to navigate, with clear categories and a search bar that helps users find what they are looking for quickly.
Returns and Exchanges
Manutd.com offers a 30-day return policy on all merchandise as long as it is in its original condition and packaging.
Promotions and Discounts
Manutd.com occasionally offers promotions and discounts on selected products, especially during the holiday season or for special events.
Reputation
Manchester United Football Club has a solid reputation as one of the most successful and popular football clubs in the world, and their official website reflects this reputation.
Payment Options
Manutd.com accepts various forms of payment, including major credit cards and PayPal.
Loyalty Programs
Manutd.com does not currently offer a loyalty program for fans.
Customer Reviews
Customer reviews on Manutd.com are generally positive, with fans praising the quality of their products and fast shipping.
Community Involvement
Manchester United Football Club is involved in various community projects and initiatives, such as the Manchester United Foundation, which aims to make a positive difference in young people's lives.
Shipping and Costs
Manutd.com ships internationally, with shipping costs varying depending on location and order size. Shipping times are fast and reliable, with options for express delivery available at an additional cost.
Overall, Manutd.com is a reliable and user-friendly website that provides fans with up-to-date news and official merchandise. While prices for merchandise can be high, the quality and authenticity of the products make them worth the cost. With reliable customer service and efficient shipping, Manutd.com is a great resource for Manchester United fans around the world.
Review Title: Match day hospitality was amazing. Thanks Marie
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Match day hospitality was amazing. Thank you so much Marie and your team for making our day extra special. Barring winning 5-0 this day could not have been any better and it was thanks to the people in the International Suite. Much love to you all
👤
Reviewer Name: Matthew
Review Submission Date: 2022-12-04
Review Title: I ordered a present on behalf of my…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I ordered a present on behalf of my mother, and almost a month later it’s still not been delivered. I’ve had multiple back and forth emails with the customer service team and still no way forward. It’s clear, the customer service is as bad as the people that own it, terrible. I will never buy anything from the website again, what a scam.
👤
Reviewer Name: Mserafi
Review Submission Date: 2022-11-09
Review Title: Terrible purchasing experience
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Terrible purchasing experience. Ordered a shirt for my son’s birthday and paid for next day delivery. A week later and after two phone calls, they still have not dispatched the item or can even tell me when it will be sent. Have now missed son’s birthday. They do not care in the slightest. AVOID AT ALL COSTS.
👤
Reviewer Name: Chetan
Review Submission Date: 2022-10-06
Review Title: Avoid the website kit ordering - no refund or returns
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Bought a personalised shirt for £75 from them but wanted to change the number and emailed them 2 hours after the transaction. I received a response after 48 hours that "The item has already started printing so this can not be cancelled and as its a personalised item this can not be returned as confirmed on the website."I'm going to refer to my credit card company and let them take care of it
👤
Reviewer Name: Prof Carlos
Review Submission Date: 2022-09-13
Review Title: WARNING - never pay for anything with a card or bank details
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Charlatans. Please don’t ever give them any card or bank details. They will keep them, without your permission and not remove them even when told to do so.If you must purchase anything then use a virtual card that you can delete after or a prepayment card.
👤
Reviewer Name: bishal bhandari
Review Submission Date: 2022-08-31
Review Title: This coach we don’t like we need to…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: This coach we don’t like we need to play cr7 full time fair new coach early
👤
Reviewer Name: Jahed
Review Submission Date: 2022-08-18
Review Title: Glazers are Parasites
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: The Glazers have destroyed Manchester United to the point that it is now unrecognisable. The parasites have broken millions of United fans hearts and continue to do so, get them out right now. Sir Jim Ratcliffe please be our saviour. Save your club.
👤
Reviewer Name: United by United
Review Submission Date: 2022-08-17
Review Title: The ground is so dirty run into the…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: The ground is so dirty run into the ground. No money been spent by the owners they just take money out. Seems that the majority of employees on the pitch get paid a lot for very little.
👤
Reviewer Name: Antony
Review Submission Date: 2022-08-16
Review Title: Dirty rotten stadium and club
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Dirty rotten stadium and club
👤
Reviewer Name: Darren
Review Submission Date: 2022-08-15
Review Title: Rotten from top to bottom
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Rotten from top to bottom, we've had enough...your time is coming to an end